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About the Team Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for Frontier Risk and Material Harm that are accurate, fast, defensible, and built to scale. We turn policy intent into operational readiness, review standards, quality systems, escalation paths, automation guardrails, and durable cross-functional operating models. About the Role We are looking for an exceptional Program Manager to help build durable operating systems and run some of OpenAI’s most complex safety operations. The core need is a high-agency operator who can take an ambiguous problem, create the right structure, align cross-functional partners, and drive the work through execution. This role will move across Critical Harm priorities as needs evolve. You may step into operationalizing national security or violent-activities workflows, support wellbeing and Frontier Risk initiatives, or help scale programs such as Trusted Access. Deep domain expertise is helpful but not required; the strongest candidates will learn quickly, exercise excellent judgment, and make complex programs move. In this role, you will: Lead strategic operational builds across priority workflows from problem statement to implemented operating model, including scope, owners, milestones, risks, success measures, and execution cadence. Translate policy, safety, technical, legal, and operational constraints into workflows, requirements, playbooks, escalation paths, and decision-making structures that teams can execute. Coordinate with User Ops leadership, Product Policy, Integrity, Safety Systems, i2, Legal, Product, Engineering, Support, vendors, and other partners to resolve dependencies and keep critical work moving. Move in and out of workflows as priorities shift—standing up new programs, stabilizing operations, improving handoffs, and transitioning durable ownership to the right team. Use operational data and frontline signals to identify bottlenecks, quality gaps, ca

About the team The Agent Enablement AI Deployment Engineering (ADE) team works across engineering, product, design, partnerships, and strategic customers to grow an open ecosystem of agent-enabled sites and services. We help partners adopt the OpenAI tech stack related to identity, permissioning, agent-auth primitives so users can safely connect ChatGPT and Codex to the tools, services, and workflows they already use. Our team also works with external partners on defining the standards for agent access, marketplace offerings as well as other agent enablement initiatives to ensure users of ChatGPT and Codex go from intent to task completion seamlessly. About the role We are looking for an AI Deployment Engineer to help strategic partners design, build, validate, launch, and operate agent enablement integrations across web applications, connectors, APIs, CLIs, MCP servers, and developer tools. This is a hands-on, partner-facing product engineering role for someone who can contribute to the platform itself, lead sophisticated technical engagements, and turn ambiguous identity and agent-workflow requirements into secure, production-ready integrations. You will work across partner product and engineering teams and OpenAI’s product, engineering, design, partnerships, legal, policy, security, support, and go-to-market teams. You will identify high-value user journeys, choose the right integration path, prototype and review architectures, write code, run evaluations and dogfood, trace failures end to end, guide launch and rollout, and support post-launch iteration. The best person for this role moves fluidly between full-stack code, OAuth/OIDC and identity systems, product judgment, project leadership, and clear communication with engineers and executives. This role is a fit for a product-minded engineer who wants to stay close to users and partners while going deep on authentication, permissions, reliability, safety, and developer experience. The principle objective is to

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their organization. The team comprises Sales, Solutions, Support, Marketing, and Partnership professionals who collaborate to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Government Sales team has a unique mission to help the U.S. Intelligence Community understand the transformative impact that highly capable AI models can bring to its most critical missions. This role combines technical understanding, strategic vision, relationship management, and value-driven sales strategy tailored specifically to Intelligence Community customers. You’ll drive key opportunities throughout the full sales cycle, from pipeline generation through deployment and expansion. You’ll collaborate closely with researchers, engineers, solution strategists, and cross-functional partners to help Intelligence Community customers advance their missions through AI. This role is based in Washington, D.C. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In addition, this role requires frequent on-site engagement at customer and partner facilities across the Washington, D.C./Northern Virginia corridor, including classified environments. In this role, you will: Manage a focused set of key U.S. Intelligence Community accounts, developing and executing comprehensive account strategies. Lead Intelligence Community customers through their AI adoption journey, from initial consideration through successful deployment and expansion. Build trusted relationships with senior

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture. About the Role OpenAI is seeking to build an investigative capability for Secure Manufacturing & Stealth programs. The risk surface for unreleased products, prototypes, confidential hardware, infrastructure, supply chain, manufacturing, and launch-readiness efforts spans employees, vendors, suppliers, logistics partners, physical movement of assets, procurement records, manufacturing workflows, access systems, device telemetry, and adversarial collection. This role is intended to build and run investigations across that specialized environment. In this role, you will: Lead complex SMS investigations to proactively identify and mitigate risks to unreleased products, prototypes, confidential hardware, secure manufacturing programs, and launch-readiness efforts. Investigate unauthorized disclosure, suspected leaks, insider risk, supplier compromise, vendor misconduct, theft, diversion, tampering, counterfeiting, surveillance, adversarial collection, and suspicious activity involving sensitive programs. Connect digital evidence, physical access activity, supply chain records, manufacturing data, vendor behavior, employee activity, collaboration metadata, procurement records, shipping data, and OSINT into clear findings and risk-reduction actions. Conduct proactive threat hunting to surface early indicators of compromise, collection, leakage, or insider activity affecting sensitive programs. Develop investigative playbooks, evidence-handling standards,

About the Team The Statsig team within OpenAI builds the experimentation, feature rollout, dynamic configuration, and analytics systems that help OpenAI ship products with speed, safety, and evidence. Our work sits on the critical path for how product, engineering, research, and go-to-market teams learn from real-world usage and make high-confidence decisions. Statsig began as an independent company focused on helping builders move faster through trustworthy experimentation and feature management. After joining OpenAI, the team began its next chapter: bringing deep product expertise, customer intuition, and mature platform infrastructure into the product development system used by every OpenAI team. Today, teams across ChatGPT, Codex, model measurement, consumer monetization, business subscriptions, developer products, and shared infrastructure rely on Statsig to safely introduce new capabilities, measure impact, and roll changes forward or back with confidence. We are at a defining moment as adoption accelerates and the platform becomes a company-wide standard. About the Role We are looking for an Engineering Manager, Statsig Product to lead the product engineering organization responsible for Statsig’s post-acquisition journey at OpenAI. You will define how experimentation, rollout, configuration, and analytics become a simple, reliable, and trusted part of how every OpenAI product team ships. You will set strategy across multiple product and platform workstreams, build the organization and leadership structure needed for the next phase, and establish the operating model for a platform that serves teams across the company. The right leader can operate across product strategy, technical architecture, organizational design, developer experience, reliability, and executive alignment. You will help preserve what made Statsig strong while integrating it deeply into how OpenAI launches, measures, learns, and makes product decisions. In this role, you will: Build, lead,

About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. About the Role We are hiring a B2B Paid Marketing leader to own and scale global acquisition across channels, including Paid Search, Paid Social, Programmatic, Affiliate, and emerging channels. This leader will define channel strategy across self-serve and sales-assisted journeys, develop programs for distinct business segments, and own measurable impact from demand creation through customer growth. You will partner closely with Sales, GTM, product marketing, lifecycle, product, engineering, data science, finance, design, and marketing operations to connect paid campaigns to the right buying journeys. This team thrives on rapid iteration, rigorous measurement, and close feedback loops that improve lead and account quality, conversion, pipeline, and long-term customer value. In this role, you will: Own global paid channel strategy across Paid Search, Paid Social, Programmatic, Affiliate, and other channels for B2B audiences, including planning, forecasting, budget pacing, audience design, and performance management. Build and optimize programs across self-serve, product-led, and sales-assisted motions, adapting channel strategy to segment, use case, buyer, and funnel stage. Partner with Sales and GTM teams to align campaigns with revenue priorities, product launches, solution plays, account segments, and regional opportunities. Optimize full-funnel performance from demand capture and qualified leads through activation, pipeline, conversion, expansion, and long-term customer value. Develop B2B audience, offer, and messaging strategies for decision-mak

About the Team OpenAI’s Business Marketing team helps organizations understand, adopt, and create value with AI. Integrated Marketing connects our brand, products, customers, developer communities, go-to-market teams, and commercial priorities into coherent market moments. We are building an AI-native marketing team that moves quickly, uses intelligence to work differently, and measures success by whether business audiences become aware of OpenAI, consider our products, and ultimately choose us. About the Role We’re hiring an integrated marketer to shape how businesses understand, experience, and choose OpenAI. You’ll connect our brand, products, and customer stories into campaigns that demonstrate how AI is transforming organizations and establish OpenAI as a preferred partner for businesses adopting AI. You’ll build integrated campaigns for BDMs, and grow customer relationships through storytelling as a critical source of proof of enterprise transformation.. This role is part of the Integrated Marketing team within OpenAI’s Business Marketing organization. While your specialty is brand and customer, you’ll flex across business campaigns, product launches, and other priority market moments. In this role, you will: Lead integrated brand marketing strategies and campaigns that increase awareness, consideration, and preference among enterprise buyers and business decision makers. Synthesize audience research, cultural/competitive context, product truth, customer proof, and business priorities into positioning and creative briefs that can travel across paid, owned, earned, social, field, and sales channels. Connect brand, creative, customer marketing, communications, media, growth, demand generation, and field activation into one coherent business audience journey. Use AI to uncover insights, experiment with new storytelling formats, and accelerate high-quality execution. Be directly accountable for increasing unaided awareness, consideration, purchase preference, and

About the Team The ChatGPT Model Flywheel team unified goal is to transform model advancements into great ChatGPT user experiences through reliable serving, rapid experimentation, safe deployment, and continuous improvement. Team Focus Areas Model Experimentation: Enable rapid, safe model validation for ChatGPT and Codex products through experiment automation and lifecycle management. Model Deployment: Ensure safe, scalable deployment of model capabilities with robust rollout and operational tooling. Automate capacity management and incorporate platform-wide health monitors. Model Measurement: Build comprehensive evaluation and measurement systems for model quality, from user signals to launch scorecards. Improve end-to-end feedback loops for continual model improvement. Key Partnerships Collaborate cross-functionally with teams including Model Measurement DS, Research, Codex, Fleet, Inference, and API. In this role, you will: Elevate and consolidate ChatGPT’s harness, context management, and system prompt frameworks. Drive expansion and improvement of multi-tier model experiences. Support and scale self-serve experiment capabilities and automated guardrails. Lead model rollout automation, capacity management, and health monitoring. Shape end-to-end measurement systems (evals, grader signals, user feedback, etc.). You might thrive in this role if you have: Proven experience leading engineering teams in complex, cross-functional environments. Demonstrated success shipping production systems at scale (ideally for AI or large backend services). Deep understanding of model-driven product development, deployment lifecycle, and measurement tooling. Excellent communication and collaboration skills—experience interfacing directly with engineering, research, and product stakeholders. Prior involvement with large language models, distributed infrastructure, or experimentation platforms is a plus. Why Work With Us Tackle highly impactful technical challenges at the cutting edg

About the Team The compute infrastructure team runs the GPU fleet and large-scale compute clusters that serve the models backing ChatGPT and the API, while also supporting training workloads for our next generation models. We operate a large, modern GPU fleet and provide a unified platform for other OpenAI teams to seamlessly run production Applied AI and Research training workloads. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the Role You will be part of an engineer-first TPM team as a Technical Program Manager for Compute Infrastructure who owns the end-to-end delivery of large-scale GPU clusters, partnering with engineers to bring clusters online across external providers and partners. You’ll run a broad, parallel portfolio spanning hardware, networking, power, and cooling—driving execution, risk management, and crisp alignment from working teams through leadership to deliver production-ready capacity at scale. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead end-to-end delivery of both New Compute SKUs and large-scale GPU clusters across an external partner ecosystem while supporting capacity planning for training and inference. Ability to contextually drive multi-threaded bring-up programs spanning hardware, networking, power, and cooling—owning plans, dependencies, and critical paths. Interface with chip providers to derisk long-term onboarding to new hardware platforms by working across kernels, comms, hardware, and scheduling engineering teams. Build and operationalize program mechanisms (roadmaps, milestones, risk registers, runbooks) that make delivery predictable at massive scale. Partner with engineering to improve cluster turn-up reliability, repeatability, and automation

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. OpenAI’s Tax and Trade team sits at the center of OpenAI’s global growth—shaping how cutting-edge AI products, partnerships, and infrastructure scale across borders while navigating complex tax, trade, and regulatory regimes. We operate as strategic operators, not just compliance experts, embedding early in product, finance, policy, and infrastructure decisions to manage risk, unlock incentives, and enable OpenAI to grow responsibly and competitively worldwide. As OpenAI’s products, monetization models, and global infrastructure expand, our tax systems must scale with the same rigor and reliability as our product architecture. The team partners deeply with Financial Engineering, Product Engineering, and Finance Systems to build a modern tax technology stack that enables accurate, real-time tax determination across OpenAI’s global business. About the Role We're hiring a Director, Tax Infrastructure & Incentives to lead OpenAI's global tax infrastructure strategy supporting AI infrastructure expansion programs. You will own the tax strategy supporting data center development, site selection, infrastructure investments, and government incentive programs across. This role extends far beyond traditional property tax planning and reporting - you will help shape where and how OpenAI invests billions of dollars in AI infrastructure by partnering with executive leadership, infrastructure teams, governments, utilities, and external stakeholders. You will build scalable frameworks for negotiating and managing tax incentives, property tax, indirect tax, and infrastructure-related tax matters while developing repeatable processes that enable OpenAI to expand rapidly across multiple jurisdictions. You will also establish the governance, reporting, and operational infrastructure required to support long-term compliance, financial reporting, and executive

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role Our GTM team is uniquely positioned to help customers realize the transformative potential of advanced AI models for their businesses and end users. As an individual contributor on the GTM Operations team, you’ll play a critical role in designing and scaling the operational systems that power our sales organization. This role will serve as a trusted partner to GTM leadership, building the end-to-end ops design for sales lifecycle from lead routing through territory design, opportunity management, deal execution, and delivery readiness. This role combines systems and process design with operational performance management, delivering insights and driving automation to improve field efficiency and velocity. You’ll collaborate cross-functionally with Marketing Ops, Enterprise Systems, Product, Delivery, Finance, Enablement, Legal, Deal Desk, and Security to develop scalable infrastructure, streamline workflows, and enable scalable growth across the business. In this role, you will: GTM Data,Governance & Routing: Create a reliable GTM data foundation that makes SFDC easier to use and ensures leads, accounts, and opportunities are accurately routed, defined, enriched, and actionable. Design and manage lead and campaign routing; define requirements and partner with systems and marketing ops on build. Implement alerting, monitoring, an

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role As an Account Director focused on Strategic Banking you will own executive-level relationships with leading global banking institutions. You’ll help these organizations safely and effectively deploy OpenAI’s technology to transform customer experiences, modernize operations, enhance employee productivity, accelerate financial analysis, strengthen risk management, and unlock new AI-powered business capabilities. This role blends financial services expertise, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and financial services solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you’ll: Manage a focused portfolio of Strategic Banking accounts, developing long-term strategic account plans. Lead complex, multi-stakeholder sales cycles across business, technology, operations, and executive stakeholders. Partner with Solutions and Research Engineering to design pilots that demonstrate measurable business impact. Collaborate with compliance, privacy, security, and risk teams to ensure responsible deployment of AI in highly regulated environments. Own a revenue a

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role As an Account Director focused on Insurance you will own executive-level relationships with leading Insurance organizations. You’ll help these companies safely and effectively deploy OpenAI’s technology to accelerate financial data analysis, automate backend operations, drive AI-powered research, and personalize customer engagement. This role blends literacy, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and financial services solution strategists to design secure, compliant, and high-impact AI deployments. This role is based in New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you’ll: Manage a focused portfolio of Financial Services, specifically Insurance accounts, developing long-term strategic account plans. Lead complex, multi-stakeholder sales cycles. Partner with solutions and research engineering to design pilots that demonstrate measurable business impact. Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated environments. Own a revenue and consumption target; manage forecasts and pipeline reporting. Monitor industry and regulatory trends to guide customer and product strategy. Represent Ope

About Team Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives. About Role We are looking for an Operations Program Manager - Robotics Data Acquisition to own the day-to-day operating rhythm in our data collection facilities. You will work closely with operators, technicians, program managers, and engineers to keep rigs ready, campaigns moving, issues resolved, and performance improving. This is a hands-on operations role that requires you to be comfortable spending time on the floor, working through ambiguity, and using data to make the operation more reliable and efficient. This role is based in San Francisco, CA and requires in-person presence 5 days a week. In this role you will: Coordinate daily operations readiness across workstations, operators, materials. Track core operating metrics including utilization, cycle time, throughput, downtime, operator productivity, and data quality. Identify bottlenecks through workflow analysis, time studies, and capacity modeling, then drive practical fixes. Execute the rollout of new hardware, sensors, tools, and process changes with Engineering, Operations, Facilities, Supply Chain, and Safety. Identify equipment readiness issues and coordinate with technical support to keep workstations, and test equipment calibrated, configured, maintained, and ready for rollouts and evaluations. Lead root cause analysis for recurring operational issues and follow through on corrective actions. Provide operation input to create and maintain SOPs, work instructions, training materials, and process controls. Identify and flag resource constraints and manage issue escala

About the Team The Cooperative AI team is scaling to devices and embedded operations and user experiences. Our model-powered scaled workforce and knowledge system are moving on to the edge and powering our devices and edge experiences. By leveraging OpenAI’s state-of-the-art models and technologies, in production and in the lab, we develop systems that reason and work autonomously with customers and with our workforce responsible for operational work. We carry real workloads for critical systems across finance, sales, customer support, integrity, product insights, internal operations, and now devices to drive insights into product and industry. We partner closely with internal teams and external customers globally, operating in a hyper-fast feedback loop where many of our users are just a few steps away. This proximity allows us to iterate quickly, validate impact in real time, and accelerate industry impacting learnings and systems builds. We are a highly multidisciplinary, self-contained team focused on transforming the workplace via smart systems, knowledge, scalable and reliable primitives that apply world-class AI capabilities across domains. Our mission is to learn fast and transform how humans collaborate with AI at scale. About the Role We are looking for a Technical Lead Manager to lead a team of engineers building AI-native embedded experiences and operations-forward systems. In this role, you will perform both hands-on technical leadership and small team management. You will drive business outcomes, architecture and technical strategy for complex systems, contribute directly to implementation, and help grow a high-performing team. You will work closely with internal stakeholders to understand operational challenges, identify high-leverage opportunities for automation, and deliver solutions that create measurable impact. This role is ideal for someone who enjoys moving between technical design, coding, mentoring engineers, and working directly with users t