Lead Senior Full Stack Software Engineer Api Experience in United States

About the role We are building a higher education researcher motion that helps funded labs adopt OpenAI across core research workflows. This role will develop relationships with principal investigators, researchers, research software engineers, research computing teams, and university technology leaders, then translate high-value use cases into sustained Pro, Codex, API, and ChatGPT Edu usage. This is a hybrid business development and program management role. You will identify and qualify priority labs, design phased access and fellows programs, run pilots, remove technical and institutional blockers, and create repeatable paths from individual researchers to lab- and institution-level adoption. Additionally, this role will launch and manage a community of researchers with events, communications and support. In this role, you will: Build a pipeline of funded labs, research centers, and technical champions at priority R1 universities; qualify opportunities based on workflow value, funding path, influence, and expansion potential. Run discovery with researchers and university stakeholders to understand workflows, data and security needs, procurement constraints, and success criteria. Design and operate phased access and fellows programs, including eligibility, selection, offer mechanics, onboarding, office hours, community programming, and pilot goals. Translate research workflows into effective use of Pro, Codex, API, and ChatGPT Edu in partnership with Solutions, Product, and Education account teams. Manage pilots end to end, remove trust, funding, and technical blockers, and drive measurable activation, retention, and expansion. Turn early usage into product feedback, workflow documentation, peer proof, case studies, and repeatable enablement. Build clear handoffs and expansion paths from researcher to lab to institution; track fellow selection, activation, retained usage, workflow proof, conversion, and expansion. You might thrive in this role if you: Relevant exp

About the Team The Ads Support Delivery team is responsible for helping successfully operate and grow on our Ads product. This includes technical guidance, troubleshooting complex delivery and monetization issues, and partnering closely with Product, Engineering, Trust & Safety and Go-To-Market teams to resolve customer-impacting problems and improve the platform over time. The team’s mission is to deliver a high-quality customer experience at scale by combining strong human support with automation, self-service, and AI-enabled workflows, while maintaining high operational rigor. About the Role: As a Support Delivery Lead for Ads, you will lead a team responsible for end-to-end support delivery across the ads ecosystem, including campaign setup, delivery, billing, measurement, and policy navigation. You will set the operational bar for quality, responsiveness, and consistency; coach and grow the team; and translate support signals into actionable improvements with Engineering, Product, and Go-To-Market partners. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead and support a team of Ads support engineers, ensuring they have the tools, clarity, and coaching needed to operate at a high bar in a technically complex domain. Set clear expectations and operating standards, run recurring performance reviews, and build development plans that grow both technical depth (ad tech fluency) and customer-facing excellence. Design and continuously improve support coverage for ad buyers, ensuring the team can diagnose delivery issues and monetization and integration issues with equal rigor. Act as the bridge between Support Delivery, Engineering, Product, and Go-To-Market teams. Drive alignment on priorities, escalation paths, launch readiness, tooling improvements and mechanisms to reduce repeated customer pain points. Partner with engineering teams

About the Team OpenAI, in close collaboration with our capital partners, is building the world’s most advanced AI infrastructure ecosystem. The Power & Land team owns the energy strategy required to secure reliable, scalable, and economically resilient power for OpenAI’s global data center portfolio. About the Role The Power Trading Lead will own commodity hedging strategy and execution across OpenAI’s data center power portfolio. This role will translate large, dynamic electricity and fuel exposures into practical hedging, procurement, and risk-management strategies that protect infrastructure economics while preserving flexibility for growth. This is an individual contributor lead role and does not have direct reports initially. The role will work across power markets, utility tariffs, retail and wholesale supply structures, natural gas and power hedges, renewable and clean firm products, and portfolio risk analytics to support long-term compute growth. Key Responsibilities Develop and maintain OpenAI’s commodity hedging strategy across electricity, natural gas, and related energy exposures for data center operations and growth. Quantify portfolio exposure by market, site, load shape, tenor, tariff, and supply structure, and translate that exposure into clear hedging recommendations. Evaluate and execute hedging structures including fixed-price supply, forwards, swaps, options, retail supply products, congestion and basis risk mitigation, and related instruments where appropriate. Partner with utilities, suppliers, traders, banks, consultants, and market counterparties to source competitive products and improve risk-adjusted energy economics. Build decision frameworks for when to hedge, how much to hedge, and which risks to retain across different stages of site development, construction, and operations. Coordinate with finance, treasury, legal, procurement, energy regulatory, sustainability, and site-readiness teams to ensure hedging strategy aligns with broa

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a leader to build and scale our Support Engineering team, which will collaborate directly with our strategic enterprise accounts, our product and engineering teams, as well as our field teams to solve some of the most difficult technical problems faced by our customers. You will lead one of the best technical troubleshooting teams at OpenAI, and our customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. Working directly with our most strategic customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI platform. This team will handle high difficulty situations and issues. The team will be global, providing 24x7 technical coverage for our customers. This will be an opportunity to build this new team from first principles - your leadership will determine the future of this organization. The ideal candidate will have a combination of technical capabilities mixed with strong leadership and systems building strength. This role is based in San Francisco, CA. We use a hybrid work model of 3 days

About the Team OpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. The Industrial Compute team is central to this mission, setting the core infra strategy and implementing this vision. From site selection to the buildout process, this team sits at the intersection of commercial, technical, strategy, and operations, interacting with teams and executives inside and outside of OpenAI. About the Role Responsible for validating that proposed sites are buildable, compliant, and cost-effective. You will lead diligence across civil, geotechnical, environmental, and entitlement dimensions, identifying risks and driving mitigation strategies. Key Responsibilities Lead all technical diligence: geotech, soils, title/ALTA surveys, mineral rights, and access. Oversee permitting/entitlement path and schedule governance with agencies. Evaluate generator air permits, wetlands, floodplain, and stormwater constraints. Manage consultants performing feasibility studies and environmental assessments. Deliver go/no-go recommendations with risk and mitigation options. Build diligence templates and playbooks to scale future site reviews. Qualifications 8+ years in land development, civil/environmental engineering, or data center diligence. Knowledge of permitting, entitlements, and AHJ engagement. Strong project management and technical review skills. Experience managing consultants and interpreting complex studies. Regularly communicate site readiness updates, risks, and milestones to executive stakeholders Establish and track key performance indicators to assess the effectiveness of the site selection program and the contributions of external vendors and partners. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely depl

About OpenAI OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We build models and products that help people learn, create, and solve problems—and we work to do so safely and responsibly. About the Team OpenAI’s products are talked about by people, not just press and pundits. More than 900 million people use our tools each week, learning from one other and passing along what works. Their stories shape our reputation and encourage others to try our products. Our community team builds direct relationships & channels with people who use our tech then amplifies their stories and use cases so peers can learn from them and channels their insights to our product and research teams. About the Role We are seeking an exceptional Technical Community Program Manager to help manage and scale a high-signal community of advanced ChatGPT Pro users. This is a hands-on, technically fluent role at the intersection of community-building, product enablement, user research, product education, and editorial storytelling. You do not need to be a full-time software engineer, but you should be comfortable understanding technical workflows, asking sharp technical questions, using the latest AI tools, and helping advanced users explain what they are building. You will report to the Head of Pro Subscriber Community and will be based in New York City. In this role, you will: Run and grow a high-signal community Help manage and deepen engagement with the ChatGPT Pro cohort of advanced users across disciplines Design and execute high-touch community programming, including product demos, office hours, show-and-tell sessions, peer-learning formats, and in-person events Build repeatable systems for onboarding, engagement, retention, and member communications Build deep relationships with exceptional users Identify, recruit, and onboard new individuals doing high-impact work with ChatGPT and Codex Conduct in-depth interviews and maintain ongoing r

About the Team OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships. About the Role As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to Semiconductor customers. You will own how solutions are scoped, built, shipped, and adopted across high-value engineering workflows such as RTL design, verification, and physical implementation. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will focus on the semiconductor vertical to deploy next-generation AI capabilities. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project m

About the Team OpenAI’s User Operations team helps customers adopt AI successfully and get exceptional value from our products. We resolve complex issues, provide technical guidance, and partner with Sales, Technical Success, Product, Engineering, Security, and other teams to deliver an excellent customer experience at scale. The Government Support Delivery team serves public-sector customers, including U.S. Government agencies and organizations operating under FedRAMP requirements. We help customers deploy and use OpenAI products reliably while navigating complex technical, security, and compliance needs. About the Role We are looking for an experienced technical support leader to build and lead the team responsible for supporting OpenAI’s government customers. You will set the team’s technical and operational direction, develop talented support engineers, and ensure that complex customer issues are resolved with urgency, sound judgment, and care. Your team will work directly with public-sector customers and partner closely with Product, Engineering, Security, Technical Success, and customer-facing teams. You will turn what the team learns from customer issues into lasting improvements across our products, documentation, tools, and support practices. This is an opportunity to shape a critical support function from the ground up and define how OpenAI delivers trusted, technically excellent support to government customers. This role is based in Washington, D.C. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. To comply with a U.S. government contract, applicants for this position must be U.S. citizens, U.S. nationals, or U.S. persons (i.e., U.S. lawful permanent residents, refugees, and asylees). This role is based in Washington, DC. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Build and lead a team of highly skille

About the Team OpenAI is evaluating multiple infrastructure pathways, including powered land, colo/BTS, and NeoCloud opportunities. The Site Readiness & Development team provides the diligence layer needed to compare opportunities, identify risk, and support credible deployment decisions across those pathways. About the Role The NeoCloud & Colo Due Diligence Lead will evaluate third-party infrastructure opportunities where OpenAI is considering deployment through NeoCloud, colo, or BTS structures. This role will focus on facility and deployment readiness, including MEP readiness, rack strategy, developer capability, facility design, power deliverability, schedule credibility, and operating assumptions. Unlike the land diligence team, this role is centered on technical and operational readiness of third-party infrastructure rather than greenfield site master planning, civil development, and entitlement strategy. This is an individual contributor lead role and does not have direct reports initially. The role determines whether each opportunity is fit-for-use and fit-for-service against OpenAI facility, rack, power, network, reliability, and operational standards; identifies material deficiencies and tracks remediation with developers/operators; and evaluates commissioning, validation, AHJ/code, and deployment interfaces such as structured cabling, network readiness, and high-density rack support where relevant. Key Responsibilities Lead diligence on NeoCloud, colo, and BTS opportunities across technical and operational readiness dimensions. Assess each opportunity against OpenAI facility, rack, power, network, reliability, and operational standards to determine deployment fit. Validate MEP readiness, rack deployment strategy, facility design assumptions, power deliverability, and schedule credibility. Identify material deficiencies and work with developers/operators to define remediation plans, owners, timing, and residual risk. Review reliability, availabilit

About the Team The Procurement organization enables OpenAI's mission by ensuring every dollar is spent responsibly, compliantly, and efficiently. Within Procurement, the Center of Excellence (COE) team is responsible for designing and scaling the processes, systems, governance, and operating models that enable Procurement to grow effectively alongside the business. This role partners closely with Procurement and cross-functional teams to simplify how work gets requested, routed, approved, and managed across the spend lifecycle. By combining program leadership, process design, and change enablement, we help Procurement scale while maintaining strong controls and delivering an exceptional experience for employees and business partners. About the Role As Procurement Portfolio & Delivery Lead, you will lead complex, cross-functional initiatives that span Strategic Sourcing, Procure-to-Pay (P2P), Extended Workforce, Travel & Expense, Corporate Card, Risk, Legal, Finance, and Technology teams. You will not only drive project and program execution, but also actively contribute to solution design, requirements development, process optimization, testing, rollout planning, and stakeholder alignment. This is a highly collaborative role for someone who thrives in fast-moving environments, can bring structure to ambiguity, and is equally comfortable facilitating executive discussions, building project plans, and rolling up their sleeves to help move initiatives forward. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead cross-functional procurement transformation programs spanning Strategic Sourcing, P2P, Extended Workforce, T&E, Corporate Card, Risk, and Procurement Systems. Develop and maintain the Procurement transformation roadmap, partnering across teams to identify opportunities, prioritize initiatives, map dependencies, sequence work

About the Team OpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. The Industrial Compute team is central to this mission, setting the core infra strategy and implementing this vision. From site selection to the buildout process, this team sits at the intersection of commercial, technical, strategy, and operations, interacting with teams and executives inside and outside of OpenAI. About the Role The Community Engagement Lead will serve as the primary liaison between OpenAI and the communities where it plans to develop data centers, including Effingham County and the greater Savannah Metropolitan Area. This role ensures that OpenAI builds strong, trust-based relationships with local stakeholders, communicates proactively about our projects, and integrates community priorities into our development approach. The role spans engagement, communications, and reputation management, and will partner closely with the Economic Development and Environmental leads. Key Responsibilities Build and maintain relationships with local leaders, community organizations, NGOs, and residents. Develop and execute community engagement strategies for new and existing sites. Represent OpenAI in public forums, hearings, and community events. Partner with the Economic Development Lead on incentive compliance and community benefits. Partner with the Environmental Lead on communicating environmental stewardship and sustainability efforts. Develop proactive communications to address concerns, highlight benefits, and reduce risk of opposition. Monitor community sentiment and advise executives on risks and opportunities. Create a community engagement playbook that can scale across geographies. Qualifications 8+ years in community affairs, public engagement, or corporate communications. Proven track record engaging diverse community stakeholders for large infrastructure or technology projects. Strong publ

About the Team OpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. The Infrastructure team is central to this mission, setting the core strategy and implementing the vision. From site selection to deployment to operations, this team sits at the intersection of commercial, technical, and operational domains, interacting with experts and executives inside and outside of OpenAI. We design and operate mission-critical facilities that support cutting-edge AI workloads at scale. About the Role We are seeking a Facilities Operations Lead to support the commissioning, deployment, and long-term operation of our next-generation AI data centers. This role bridges the interface between data center construction and hardware landing, ensuring seamless integration of mission-critical infrastructure with hardware deployment timelines. You will define and execute commissioning plans, support infrastructure bring-up, and take ownership of operations and maintenance for cutting-edge, large-scale, AI data centers. You will collaborate closely with design, construction, and hardware teams to define repeatable processes for new data center builds and lead hands-on operations to uphold the performance and reliability of our deployed infrastructure. Key Responsibilities Define and execute sequences of operations, commissioning steps, and bring-up processes for mission-critical data center facilities. Interface with the design and hardware teams to define deployment procedures tailored to each data center and hardware configuration. Oversee installation, commissioning, and operational readiness of large-scale data center campuses. Manage monitoring, maintenance, and quality control of the data center infrastructure, including high-performance liquid cooling systems. Develop on-site operations staffing strategy. Develop and enforce procedures for planed and unplanned downtime and SLAs for critical

About the Team OpenAI’s Industrial Compute organization is building the infrastructure required to support the next generation of AI at unprecedented scale. Through a combination of strategic partnerships and self-built campuses, we are developing and operating large-scale data center infrastructure across power, cooling, networking, compute, construction, and site operations. The scale and complexity of this infrastructure introduces a broad range of environmental, health, and safety considerations across site development, design, construction, equipment deployment, commissioning, and ongoing operations. EHS is a critical part of how we build infrastructure that is safe, resilient, compliant, and capable of operating at scale. About the Role We are seeking an EHS Lead to establish and drive environmental, health, and safety strategy across OpenAI’s rapidly expanding compute infrastructure portfolio. This role will develop the EHS framework for large-scale data center development and operations, partnering closely with engineering, construction, infrastructure delivery, facilities, operations, security, legal, environmental, and external development partners. The EHS Lead will help ensure that safety and environmental considerations are embedded into projects from early design and site development through construction, commissioning, and operations. The role will establish standards and operating mechanisms, assess and mitigate risks, oversee EHS performance across internal teams and third-party partners, and provide technical leadership on complex or high-consequence safety issues. Success requires the ability to operate strategically while maintaining strong technical depth and executional rigor in fast-moving, highly complex infrastructure environments. In this role, you will: Develop and own EHS strategy, standards, programs, and operating mechanisms across OpenAI’s data center and compute infrastructure portfolio. Establish scalable EHS requirements for site de

About the team OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships. About the Role As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in San Francisco. W

About the team The Intelligence and Investigations team seeks to rapidly identify and mitigate abuse and strategic risks to ensure a safe online ecosystem in close collaboration with our internal and external partners. Our efforts contribute to OpenAI's overarching goal of developing AI that benefits humanity. This role focuses specifically on AI Safety: understanding and mitigating risks created or amplified by increasingly capable AI systems. It is not a cybersecurity, information security, or corporate security role. The Strategic Intelligence & Analysis (SIA) team provides safety intelligence for OpenAI’s products by monitoring, analyzing, and forecasting real-world abuse, geopolitical risks, and strategic threats. Our work informs AI safety mitigations, product decisions, and partnerships, ensuring OpenAI’s tools are deployed responsibly across critical sectors. About the role We are looking for a Frontier AI Risks Lead to help us understand potential harms and misuse of AI in a time of rapid, sustained change. We seek to understand how developments in AI could intersect with misuse and abuse, accelerating existing harm areas and creating novel risks. We seek to scan available signals and use strategic foresight methodologies to enable proactive detection and mitigation of frontier AI risks. This is an AI safety role focused on frontier and systemic risks, including model misalignment, recursive self-improvement (RSI), multi-agent interaction, loss of control, runaway agents, and related emerging failure modes. In this role, you will help provide a strategic-level perspective on a range of frontier AI safety areas, producing actionable understanding of issues relevant to OpenAI’s platforms, systems, and broader mission. Utilizing mixed quantitative and qualitative methodologies, you will spot early warning signs, pull threads on potentially concerning behavior, and turn weak signals into clear, prioritized risk calls. You will focus on upstream ecosystem sc