We at NVIDIA seek an Senior Developer Relations, Automated Synthetic Chemistry Science Lead who can coordinate science streams. This role exists at the crossroads of experimental science, optimization, analytical characterization, AI modeling, laboratory automation, and data infrastructure. It demands a practitioner with a background in research who can lead interdisciplinary science teams and accelerate experimentation without compromising scientific quality. What you'll be doing: Coordinate the operating plan across research priorities, technical execution, and program achievements. Convert research objectives into experimental priorities, parameter-space development, campaign planning, and success criteria. Lead research initiatives encompassing synthetic chemistry, catalysis, process chemistry, machine learning, automated systems, and data processing. Build standardized experimental traces capturing successful and unsuccessful outcomes, metadata, quality-control signals, analytical summaries. Guide AI systems for feasibility assessment, outcome prediction, optimization, scope exploration, and campaign orchestration. Integrate automated experimentation, analytical data streams, data curation, model retraining, and campaign decisions into a closed-loop operating model. Establish science-stream governance: build reviews, decision logs, risk and dependency tracking, quality thresholds, and paths for addressing blocking issues. Prepare recurring workstream readouts for program leadership, including scientific progress, critical decisions, cross-team dependencies, resource needs, and unresolved risks. What we need to see: PhD (or equivalent experience) with 10+ years of hands-on experience in experimental science, chemical engineering, material science, robotics, a
Jobs in United States
Lead Senior Machine Learning Engineer Customer Support Engineering in United States
2,434 active opportunities · Updated October 2026
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Explore current lead senior machine learning engineer customer support engineering jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.
Role Overview The AI Implementation Lead is a role within the COO organization responsible for driving the adoption and practical application of AI capabilities across the Corporate Enablement Capabilities (CEC) function. This individual will leverage functional expertise and emerging AI capabilities to identify and prioritize opportunities, connect and scale proven AI solutions, promote AI adoption across the organization, and establish the governance and foundational capabilities required for sustainable execution. The successful candidate will be accountable for the end-to-end lifecycle of AI initiatives, from opportunity identification and prioritization through implementation, adoption, and value realization. This role is pivotal in shaping the future of the CEC function by embedding intelligence, automation, and Responsible AI practices into core functional processes. While this role will report to Citi’s Head of Procurement and Third-Party Management, a member of the CEC leadership team, and will work closely with all members of the CEC leadership with active engagement across CEC senior process leaders, senior AI stakeholders and technology partners. Key Responsibilities 1. Leverage Functional Knowledge & Emerging External AI Capabilities Identify, assess, and prioritize AI opportunities across the functional organization Build understanding of functional processes, pain points, and emerging AI capabilities to connect business needs with practical solutions Parter with internal function heads to establish ideation sessions and working forums to surface use cases and drive engagement Help refine and mature opportunities for evaluation, sponsorship, and execution 2. Connect & Scale Proven AI Solutions Identify common patterns of work across functional teams and opportunities to leverage existing
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Snowflake Cortex team is on a mission to bring the transformative power of generative AI and machine learning to enterprise customers, seamlessly and securely within the Snowflake Data Cloud. We are seeking an entrepreneurial and customer-obsessed Product Manager to lead the product vision and execution for our AI Solutions and Services. In this role, you will own the end-to-end product lifecycle for some of our most exciting AI services. You will be responsible for understanding customer needs, defining the product roadmap, and working with a world-class engineering team to deliver innovative solutions that make it easy for any user to leverage AI. You will sit at the critical intersection of customers, our forward-deployed engineering team, core engineering, and GTM strategy, driving the future of AI within the Data Cloud. If you are obsessed with building products that are both powerful and simple, and thrive on turning ambiguity into impact, this is the role for you. AS A SENIOR APPLIED AI PRODUCT MANAGER AT SNOWFLAKE, YOU WILL: Own the Product Vision & Roadmap: Define and articulate a clear, compelling strategy for large-scale AI solutions. You will architect and own the end-to-end product lifecycle, from deep discovery and detailed requirements to hands-on dev
$176.6K – $294.3K/yr
ROLE SUMMARY As an AI-enabled strategic scientific leader, you will partner with Oncology Research Leadership to integrate AI-driven strategies that will drive data-informed decision-making across our Oncology Research pipeline. As the AI Portfolio Lead, you will bridge cutting-edge AI/advanced analytics with deep Oncology R&D expertise to guide our portfolio strategy. Working as an individual contributor reporting into the Head, Portfolio Strategy and Program Management, you will analyze and continuously assess Oncology Research projects using AI-driven insights (predictive models, scenario simulations, competitive intelligence) and propose actionable strategies to Oncology Research Leadership. This role is science-focused and spans across discovery and preclinical stage programs, ensuring that our project teams pursue the most promising scientific approaches and mechanisms of action. Your work will directly inform pipeline prioritization and resource allocation decisions, enhancing the quality and objectivity of governance deliberations with robust data. ROLE RESPONSIBILITIES Portfolio Analysis and Insights: Continuously analyze the oncology Research portfolio (ESD through Preclinical) using advanced AI/ML tools and analytics to evaluate each program’s scientific strength, probability of success, and strategic portfolio fit per disease area strategies. Strategy Recommendation: Develop and propose data-driven portfolio strategies (at both project and portfolio levels) to senior leaders and Research governance committee. Use scenario analysis and predictive modeling to highlight optimal project prioritization, pipeline balance, and resource allocation scenarios. AI-Enabled Decision Support: Integrate AI-derived insights (e.g. machine learning predictions, knowl
From $525.5K/yr
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Senior Director, Generative AI About the Role Roblox Build is our generative creation product, the platform where creators design, build, and publish 3D experiences. We are looking for a Senior Director of Generative AI to lead the Applied AI organization inside Build, responsible for turning state-of-the-art foundation models into high-quality, reliable creation systems at Roblox scale. This leader will own the full applied AI stack: model strategy and routing, model adaptation and fine-tuning, code generation (CodeGen), 3D layout generation (LayoutGen), and the evaluation science and infrastructure that tells us what actually works. You Will Own model strategy and routing for Build. Design and build an intelligent model layer that selects the right model for each creation task based on quality, capability, latency, cost, and safety, leveraging both frontier models and Roblox-adapted open-source models. Lead model adaptation across the Applied AI org, including fine-tuning, distillation, synthetic data generation, human feedback pipelines, and preference optimization for Roblox-specific creation tasks such as Luau code generation and 3D scene understanding. Drive CodeGen capabilities
About the Role We are looking for a senior partner success and learning professional to activate cloud partners to co-sell and deploy customer solutions at scale. This role leads the enablement strategy and execution that equip partner teams to turn joint priorities into measurable customer and business outcomes. As a trusted advisor to strategic partners, you will turn shared business priorities into practical enablement programs that help partner sales, technical, customer success, and leadership teams identify joint opportunities, co-sell effectively, and deploy customer solutions successfully. You will own the partner enablement relationship for an assigned portfolio and work across internal teams to ensure programs are coordinated, scalable, and connected to measurable partner, customer, and business outcomes. This is not a traditional training delivery role or a quota-carrying partner account manager position. It is a consultative, partner-facing role for someone who can shape strategy, build relationships, translate complex AI capabilities into effective learning experiences, lead persuasive enablement sessions, and guide strategic partners toward sustained success. In this role, you will: Own strategic partner enablement and success Serve as the primary enablement and success lead for a portfolio of strategic cloud platforms. Develop a deep understanding of each partner’s business, priorities, audiences, existing learning infrastructure, and strategic relationship with our company. Build partner-specific enablement strategies aligned to shared goals, priorities, and the broader partnership strategy. Establish trusted relationships with partner leaders, alliance teams, enablement stakeholders, sales organizations, technical communities, and post-sales teams. Lead ongoing planning conversations, enablement reviews, stakeholder check-ins, and executive updates that keep partners and internal teams aligned. Identify gaps, risks, opportunities, and emerging partn
$135K – $207K/yr
Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: As Senior Platform Operations Manager, you will lead the strategy, execution, and optimization of our marketing technology ecosystem. You will architect, implement, and manage the systems and integrations that power our go-to-market (GTM) engine, with a sharp focus on scalability, data integrity, automation, and lead orchestration. This role is pivotal in ensuring that marketing, s
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 As Senior Manager, CX Operations at ClickUp, you will own strategy, execution, and operational leadership for Technical Account Management (TAM) Operations , spanning Professional Services and Customer Success. Partnering closely with TAM leadership, you will serve as the day-to-day operational leader for the systems, automation, planning, quality, and insights that power our Services & Success organization. You will set the operating rhythm and performance standards for TAM Operations while owning the AI agent harness and automation layer within your domain. You will shape the cadence of business for TAM, unlock data insights, coach organizational performance, transform internal capabilities, and influence strategic decisions across Services, Success, and cross-functional leadership. You will architect, ship, operate, and iterate on AI-driven workflows that enhance and automate customer health inspection, engagement management, services delivery, quality measurement, and decision support across TAM and CX. About the Role Strategy & Operations Own the vision and strategy for delivering world-class customer experience through our Services & Success operating model Drive cross-functional alignment across Sales, Product & Engineering, Finance, and Support by synthesizing customer health, retention, and services delivery opportunities into operational priorities Lead and execute strategic initiatives to optimize and transform customer engagement, services delivery, and internal collaboration processes Extract key business insights from qualitative and quantitative data, identify risks and o
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We're looking for a Senior Technical Account Manager (TAM) to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes. TAMs own the complete post-sales customer lifecycle, from initial implementation and onboarding through ongoing managed services, strategic expansion opportunities, and driving meaningful impact on renewal outcomes across their book of business. This role requires an AI-native professional who actively leverages generative and agentic AI in their day-to-day work, bringing firsthand expertise to help customers unlock the full potential of intelligent automation. TAMs lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful. Technical Account Managers (TAMs) are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on: Customer Enablement & Onboarding: Guiding new tea
$230.9K – $384.8K/yr
ROLE SUMMARY Pfizer Commercial Oncology is introducing the world to the next era of cancer care. With a growing portfolio of novel therapies, industry-leading R&D, and a goal of delivering eight breakthroughs by 2030 across major cancer types, we're translating cutting-edge science into market-shaping impact. Here, you'll partner with exceptional colleagues across scientific, medical, and manufacturing teams, backed by advanced digital and AI-enabled infrastructure and the authority to accelerate medicines from discovery to delivery. Guided by our values of courage, excellence, equity, and joy, you'll have the opportunity to stretch your skills and build a career that evolves with you—across teams, roles, and the Pfizer enterprise. Join us to make history — for patients, for their families, for the future. The US Precision Medicine Thoracic Franchise is entering its most consequential — and most complex — growth chapter. Our in-line thoracic portfolio spans two biomarker-defined populations: LORBRENA (lorlatinib) for adults with ALK-positive metastatic non-small cell lung cancer (NSCLC), and the BRAFTOVI + MEKTOVI (encorafenib + binimetinib) regimen for BRAF V600E-mutant metastatic NSCLC. Both sit inside a molecularly driven treatment landscape where the right patient is identified by a biomarker signature. Winning here means mastering precision targeting: reaching narrow, high-value, genomically defined patient populations through the exact clinicians who test for and treat them. This is a people-management leadership role that demands a strong enterprise leader — one fluent in both commercial strategy and AI-enabled execution, and able to think and operate at the enterprise level. The colleague who leads this team will set a multi-year strategic vision, make thoughtful trade-off and resource-prioritization decisions across two brands, and influence senior leadership across the wider organizati
NVIDIA's DGX Cloud (DGXC) powers AI for strategic research and product workloads. The company seeks a Senior Technical Program Manager (TPM) to lead complex, cross-functional programs powering NVIDIA’s next-generation AI software platforms. In this role, you will drive software initiatives across platform services, cloud infrastructure, and system integration. The focus is on enabling scalable, reliable, and supportable software for AI workloads. You will be responsible for managing high-impact engineering programs within a dynamic, fast-paced roadmap, aligning priorities across teams, and ensuring timely, high-quality delivery. This role requires strong technical competence, a proactive approach, and the ability to operate effectively across multiple levels of the organization. This is a software-first TPM role. The ideal candidate has extensive experience managing software initiatives. They also understand the full-stack environment, including infrastructure dependencies, system bring-up, integration readiness, and operational needs to support software across stack layers. What You'll Be Doing: Lead end-to-end execution of software platform initiatives, including planning, execution, delivery, and operationalization. Work together with software, infrastructure, product, and operations teams to ensure alignment on goals, deliverables, achievements, and schedules. Lead cross-functional initiatives encompassing cloud-native services, platform software, system integration, and release delivery. Help connect software roadmap execution to full-stack readiness, including dependencies across infrastructure, bring-up, validation, and downstream operational support. Identify cross-functional dependencies, mitigate risks, and drive resolution of complex technical and programmatic issues. Establish clear success metrics and reporting mechanis
About the Role We’re looking for a Competitive Intelligence Lead, a senior individual contributor reporting to the Head of Competitive Intelligence, to help operationalize and scale the company’s competitive intelligence capability. This person will own high-priority competitive analyses, executive-ready insights, and GTM enablement that help Product, Sales, Marketing, Customer Success, and leadership understand where we win, where we’re vulnerable, and how the market is evolving. This is not a traditional research role. It is a hands-on strategy role at the intersection of Product, GTM, Research, and Leadership. You will turn competitor movements, customer feedback, product data, and market signals into clear recommendations that influence roadmap decisions, positioning, pricing, sales execution, and executive decision-making. What You'll Do Partner with the Head of Competitive Intelligence to translate the company’s CI strategy into repeatable analyses, operating rhythms, executive materials, and GTM enablement. Own high-priority competitor deep dives, market landscape reviews, pricing analyses, product comparisons, Harvey Ball assessments, feature matrices, and strategic opportunity/risk assessments. Create executive-ready insights that inform product strategy, roadmap prioritization, GTM planning, pricing, and investment decisions. Develop best-in-class competitive messaging, objection handling, battlecards, and enablement content for Sales, Marketing, Customer Success, and Partnerships. Monitor competitor product launches, model releases, acquisitions, partnerships, pricing changes, funding activity, customer announcements, and GTM motions. Synthesize fast-moving and complex market information into clear implications, recommendations, and decision-ready narratives. Partner closely with Product Management to identify areas of differentiation, competitive gaps, customer pain points, and emerging opportunities. Collaborate with Marketing to sharpen positioning, me
ROLE SUMMARY We are looking for a Senior Data Scientist to lead complex data science engagements that combine traditional statistical modelling with Generative AI. You will work hands-on with very large datasets across disparate systems and formats, translate ambiguous business problems into rigorous analytical solutions, and present those solutions clearly to C-level stakeholders. This is a delivery-first role with a fast track into technical leadership: alongside your own project work, you will help guide junior data scientists and shape how Lynx builds and ships data science solutions. KEY RESPONSIBILITIES Solution Design & Delivery Design and deliver end-to-end solutions for defined data science problems, combining classical modelling, data transformation, and Generative AI / LLM techniques. Work hands-on with very large datasets across disparate stores and formats, from ingestion and transformation through to modelling and validation. Apply statistical and machine learning methods to business problems such as customer retention, campaign management, and commercial performance optimisation. Client Communication & Leadership Present results and prepare client-ready materials for project stakeholders, including C-level audiences, translating technical work into clear business narratives. Lead smaller data science workstreams, with support from internal leadership and the PMO, including day-to-day guidance for junior team members. Partner with delivery and account teams to scope problems, set realistic timelines, and manage stakeholder expectations. Knowledge Building Create reusable documentation, presentations, and code libraries during projects so future engagements can build on prior work. Participate in internal education, research, and knowledge-sharing initiatives that raise the technical bar across the practice. SKILLS, QUALIFICATIONS AND EXPERIENCE 8+ years of overall experience in data science, with a track record of leading analytic
From $345K/yr
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Senior Engineering Manager, Safety Platform You will lead engineering pods within the Safety Platform organization, driving the technical vision and execution for the foundational systems that power every safety workflow at Roblox. You will own the core safety platform end-to-end: from the shared infrastructure and APIs that enable trust & safety capabilities across the company, to the tooling ecosystem that empowers internal operators to investigate, intervene, and resolve issues at scale. The scope also includes the Safety agentic platform — AI-powered systems that automate and augment safety workflows across detection, enforcement, and review pipelines. As the platform layer beneath every safety surface, your work will define how quickly and reliably Roblox can respond to emerging threats. This role requires a leader with a strong platform mindset who can balance technical rigor with broad organizational impact — working across User Safety, Trust & Safety Policy, Data Science, and Machine Learning to deliver scalable, extensible, and high-availability systems for one of the world's largest platforms. You Will: Lead and Develop: Recruit, hire, mentor, and inspire a diverse team of
From $280.5K/yr
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Every day, Roblox users play over 7M experiences, make over 270M avatar updates, send 6+ billion chat messages and talk for 1+ million hours using voice. Safety is Roblox’s top priority. As part of the Safety Group, the Content and Communications Safety team builds AI features and tools to automate review and moderation of all of these activities on the platform. Areas that the Content Safety Team works on include: Experience reviews The components that make up those experiences (textures, 3D meshes, models, scripts) Avatars, Avatar items Audio, Video Text chat and voice conversations and other content types As a Senior Product Manager on the team, you will work closely with leadership, product, engineering, data science, and operations teams across Roblox. In addition, you will drive critical company-level KPIs that affect how Roblox keeps the platform safe and civil. As we bring new immersive features and content types to Roblox, you will be responsible for leading the product in one of the most challenging and vital roles at Roblox. You will Lead safety features focused on automation of content reviews by leveraging AI Stay one step ahead of malicious actors and their adversarial tactics
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