Jobs in United States

Lead Technical Support Engineer in United States

2,434 active opportunities · Updated October 2026

Explore current lead technical support engineer jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

A
📍 New York, NY, United States
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role We are seeking a Staff Full Stack Software Engineer to join the Advisor Experience team as our Technical Lead. Our team is focused on building tools for financial advisors to grow and sustain their business. We oversee bespoke products for advisors and develop advisor-focused capabilities throughout the Addepar platform. In this role, you will be the primary technical anchor for new capabilities including Secure Message Center — a compliant messaging experience built into Addepar's client portal that allows advisors and their clients to communicate directly within the platform. You will partner directly with Engineering Leadership and Product Management to build a modern, scalable architecture from the ground up. Beyond system design, you will act as a true engineering multiplier: setting technical standards, mentoring junior and mid-level engineers, and working alongside other senior engineers and AI specialists to deliver high-impact advisor tools. Applicants must be legally authorized to work in the United States for any employer without requiring current or future visa sponsorship (for example, employment-based visas such as H-1B, F-1/OPT, or similar), and must be authorized to begin work in the U.S. on their first day of employme

JavaReactVueAI
R
📍 San Mateo, CA, United States· Full-time
✓ High-confidence listingCompany trend -100%

From $345K/yr

Quick readStrong listing-quality and freshness signals

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a visionary Principal Software Engineer to join our Compute organization and provide technical leadership for our Kubernetes infrastructure. You will drive the evolution of a platform that powers our global scale operations, transforming Kubernetes into a secure, reliable, and invisible foundation for our developers across our on-prem and public cloud fleet. Your mission is to balance cutting-edge innovation with rigorous platform stability, ensuring that internal and external customers have a seamless, high-performance experience at massive scale. You Will: Architectural Leadership: Serve as a technical lead for our Kubernetes ecosystem, setting the long-term architectural strategy for a platform that manages thousands of nodes and supports millions of concurrent requests. Customer Focus: Think deeply about how our internal customers consume and interact with compute, designing intuitive interfaces and tooling that simplify consumption of complex infrastructure services. Deep-Dive Engineering: Leverage deep expertise in Kubernetes internals, including custom controllers, operators, API server architecture, and etcd, to solve complex scaling bottlenecks and optimize our contr

AWSKubernetesGitMicroservices
O
📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -82%

About the team OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships. About the Role As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in San Francisco. W

AWSRestAIGo
O
📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -82%

About the team OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships. About the Role As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in NYC. We use a hy

AWSRestAIGo
O
📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -82%

About the Team OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships. About the Role As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to Semiconductor customers. You will own how solutions are scoped, built, shipped, and adopted across high-value engineering workflows such as RTL design, verification, and physical implementation. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will focus on the semiconductor vertical to deploy next-generation AI capabilities. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project m

AWSRestAIGo
H
📍 New York, NY, United States
✓ Quality checkedCompany trend +310%

Become a part of our caring community You have shipped AI products before. You understand the difference between a demo and a production system. You have strong opinions about evaluation frameworks because you have experienced the consequences of operating without them. You are at your best when you own architecture decisions while continuing to build and deliver critical code yourself. We build the platform that transforms millions of clinical documents into trusted, actionable data. Our systems use large language models (LLMs) to read medical records, extract structured facts, answer complex questions with citations back to source documents, and route complex cases to human experts. The output of these systems supports healthcare decisions that impact real members. As a Lead AI Applied Engineer, you will provide technical leadership for AI-enabled products and platforms, define architectural direction, establish engineering standards, and personally design and build the most critical components of our systems. You will lead through both technical expertise and execution, helping the team deliver reliable, scalable, and auditable AI solutions in a highly regulated healthcare environment. Why Join Us Lead the architecture of production AI systems where LLMs are foundational to the product experience. Make key technical decisions regarding model selection, system boundaries, platform architecture, and build-versus-buy strategies. Own the highest-risk and highest-impact technical challenges involving reliability, explainability, and correctness. Influence engineering culture and establish standards that shape how the team builds and ships AI products. Work on systems operating at meaningful scale, processing millions of documents and supporting healthcare decisions across a large member population. Partner

JavaScriptTypeScriptPythonReact
O
📍 San Francisco, California, United States· Full-time
✓ High-confidence listingCompany trend -82%
Quick readStrong listing-quality and freshness signals

About the Team We’re hiring Software Engineers to join our broader Infrastructure organization, which supports multiple high-impact teams. Depending on your interests and experience, you could work on one of several focus areas—including Core Distributed Systems, Reliability Engineering, Observability, Developer Productivity or Cloud Infrastructure. About the Role All teams are deeply collaborative, work on mission-critical services, and are responsible for building distributed, scalable infrastructure to bring OpenAI’s technology to the world through products like ChatGPT and the OpenAI API. You’ll work closely with stakeholders to understand infrastructure, data and compute needs, setting the technical strategy that supports cutting-edge research and product development. This is a critical role for someone who is passionate about solving complex engineering problems at scale, ensuring their performance, scalability and reliability Team Focus Areas Distributed Systems: Owning and building important, highly scalable, available, performant, and reliable distributed systems (and their building blocks) to power the entire stack at OpenAI Systems Engineering: Work across layers of the stack—debugging system bottlenecks, evolving core infrastructure, and solving novel problems in performance and scalability. Reliability Engineering: Build scalable, fault-tolerant systems and lead efforts around service health, incident response, and resilience. Observability: Design and maintain observability tooling (metrics, logs, tracing) to give teams visibility into production systems at scale. Developer Productivity: Create tools, environments, and workflows that help engineers ship high-quality software faster and more safely. Cloud Infrastructure: Own the cloud-native infrastructure (compute, networking, storage) that underpins all services and research workloads. Databases: Building high performance, distributed database systems that power all of OpenAI's product stack. In this

PythonAWSKubernetesCI/CD
G
📍 United States· Full-time
✓ High-confidence listingCompany trend -100%

From $154K/yr

Quick readStrong listing-quality and freshness signals

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team GoDaddy's Global Storage Engineering team operates one of the largest Ceph environments in the world, delivering the object, block, and file storage platforms that power GoDaddy's hosting infrastructure, internal services, OpenStack environments, and next-generation AI/HPC workloads. If you're passionate about distributed systems, storage architecture, and solving failure scenarios at massive scale, this is an opportunity to work on infrastructure few engineers will experience in their careers. Ceph is a strategic platform at GoDaddy — not an ancillary service. Our global footprint includes 80+ production clusters, 20,000+ OSDs, 1,830 storage nodes, 300 PB of raw capacity, and 69 billion objects spanning five datacenters across three continents. The platform supports RBD, RGW (S3/Swift), and CephFS workloads through more than 1,550 pools, 574,000 placement groups, and 900+ MDS daemons, creating engineering challenges that demand deep expertise in storage architecture, data durability, performance optimization, automation, and observability. As a Lead Senior Site Reliability Engineer, you'll serve as one of the principal technical leaders for GoDaddy's Ceph platform. You'll design the next generation of storage clusters, lead major platform upgrades, drive capacity and hardware strategy, and establish the standards that govern how the platform scales. You'll be the engineer the team turns to for the most complex s

PythonKubernetesAISwift
N
📍 San Francisco, California, United States· Full-time· Remote
✓ High-confidence listingCompany trend -87.4%
Quick readStrong listing-quality and freshness signals

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion’s Data Foundations team builds and operates the batch and streaming infrastructure behind our product features, analytics, search, and AI experiences. We’re looking for a hands-on technical leader to shape the next generation of this platform as Notion serves larger customers, expands globally, and supports more data-intensive products. You’ll identify the highest-leverage problems, set direction, build and develop a high-performing team, and lead multi-quarter initiatives across our data lake, streaming, distributed-compute, governance, and reliability systems. You’ll stay close to critical technical decisions while creating clear ownership, growing engineers and technical leaders, and helping the team execute as one—partnering closely with Data Engineering, Data Product, Search, AI, Infrastructure, and Security. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You

O
📍 San Francisco, California, United States· Full-time· Remote
✓ High-confidence listingCompany trend -82%
Quick readStrong listing-quality and freshness signals

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role As a Deployment Lead Life Sciences, you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will focus on the Life Sciences vertical, partnering with pharmaceutical companies, clinical research organizations, and other data and services providers to deploy next-generation AI capabilities across their drug discovery, development, and operations. You will own delivery end-to-end: embedding with Life Sciences customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in New York. We us

Artificial IntelligenceAIExcelProject Management
O
📍 New York, New York, United States· Full-time· Remote
✓ High-confidence listingCompany trend -82%
Quick readStrong listing-quality and freshness signals

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role You will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will focus on the Financial Services vertical, partnering with banks, asset managers, and private capital investors to deploy next-generation AI capabilities across their operations, investment processes, and portfolio companies. You will own delivery end-to-end: embedding with Financial Services customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in New York City. We use a hybrid work model of 3 days in the office per w

Artificial IntelligenceAIExcelProject Management
R
📍 San Mateo, CA, United States· Full-time
✓ High-confidence listingCompany trend -100%

From $399.4K/yr

Quick readStrong listing-quality and freshness signals

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Content Platform team at Roblox powers the infrastructure behind every asset used across the Roblox ecosystem—enabling creators and developers to bring their visions to life at global scale. From 3D models and images to videos and audio, our platform manages the complete lifecycle of all assets essential for immersive experiences, supporting one of the largest services in the world at over 100+ million requests per second. Our mission is to deliver a seamless, reliable, and innovative content system that empowers creators, supports record-breaking games, and ensures the highest standards of performance and safety for our community. As the Technical Director for Content Platform, you will lead multidisciplinary engineering teams responsible for the technical and product vision of Roblox’s asset infrastructure. You will own the lifecycle of every asset—from creation and upload to storage, indexing, delivery, and rendering in the game client. Your leadership will be critical in scaling our systems, optimizing distributed infrastructure, and enabling new possibilities for creators and players alike. You Will: Define and drive the long-term strategy, architecture, and priorities for the Cont

AWSGitAIGo
V
📍 New York, New York, United States· Full-time
✓ High-confidence listing

From $170K/yr

Quick readStrong listing-quality and freshness signals

Join VTS as an Engineering Manager. As a technical leader, you'll drive high-impact, customer-facing projects across major features in web and mobile. You’ll play a pivotal role in advancing VTS's evolution into an AI-powered platform, further cementing our industry-leading position. In this role, you will be responsible for fostering a healthy and collaborative culture, guiding the team's execution and delivery, and mentoring engineers to grow their careers and capabilities. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. ** To thrive in this role, you have: Proven experience leading software teams using agile development methodologies. A strong technical background with a proven track record of building, deploying, and maintaining scalable web applications, services, and third-party integrations. Experience working on high-impact, business-critical domains, where reliability, performance, and operational stability are essential. Demonstrated ability to recruit and develop talent, strengthening the team's capabilities through effective coaching and mentorship. The ability to engage in strategic technical discussions, adeptly manage technical tradeoffs and risks, and ensure alignment with product and business goals, especially in environments involving multiple systems and external partners. A sense of empathy for the customer and a relentless focus on shipping high-quality products. Excellent communication skills that empower you to effectively convey ideas, coach, mentor, and educate others. A keen interest in building AI-backed features and leveraging AI as an engineering productivity tool. What you'll do: Lead and Develop a High-Performing Team : Foster a healthy, collaborative, and diverse culture that reflects our company and engineering values. Coach and mentor individual team members, creating a structured environment and feedback loop that supports career development and hi

TypeScriptReactAWSRest
M
📍 United States· Full-time
✓ High-confidence listingCompany trend -93.7%

From $168K/yr

Quick readStrong listing-quality and freshness signals

MongoDB’s Developer Productivity organization exists to help engineers build and deliver high-quality software through a highly effective software development process and a strong foundation of shared tools and services. We are looking for a Senior Director to lead our Pipeline team. This role is tasked with bringing together the major systems and experiences that power software delivery at MongoDB. The team’s mission is to provide a reliable, scalable, secure, and effective platform for ensuring fast software deployability, leveraging AI native approaches. We are open to in-office, flexible or remote hiring across the US. The Team The Pipeline organization sits within Developer Productivity and is responsible for the systems, services, and user experiences that define MongoDB’s software delivery ecosystem. This is mission-critical infrastructure operating at substantial scale and supports a variety of software product delivery needs. Success in this role requires excellent product judgment for developer-facing experiences, strong systems and platform leadership, and the ability to align multiple teams around a cohesive strategy. Candidate Profile We’re looking for a senior engineering leader who can unify product-minded developer tooling with deep platform and operational excellence. The right candidate is passionate about developer productivity and has a track record of leading managers and teams through organizational growth, technical complexity, and cross-functional change. They should be comfortable owning a broad portfolio that spans developer experience, reliability and scale, release systems, telemetry, and operational health. They should also be able to work effectively with senior leaders and partners across engineering and product to set direction, allocate resources, and make trade-offs that balance near-term delivery with long-term platform function. The right candidate for this role will 12+ years of hands-on software engineering experience bui

MongoDBAWSAzureKubernetes
B
📍 Ogden, UT, United States
✓ High-confidence listingCompany trend +515.8%
Quick readStrong listing-quality and freshness signals

Radiation Environmental Test Engineer (Mid-Level or Senior) Company: The Boeing Company Boeing Missile & Weapons Systems is seeking a Radiation Environmental Test Engineer (Mid-Level or Senior) to lead radiation and environmental test efforts supporting ICBM modernization at the Little Mountain Test Facility in Hill Air Force Base, UT. This hands-on role combines test design, execution, data analysis, and facility/test-stand maintenance. The position supports ongoing modernization efforts to enhance current test capabilities and new developing capabilities—identifying, designing, managing, and integration of new test stands, diagnostics, and data systems to meet evolving mission requirements. Position Responsibilities: Lead and execute complex radiation and environmental test machine design and facility integration Identify interface requirements, CDRLs, configuration control documentation, and change orders Design, specify, and integrate test hardware, sub-assemblies, fixtures, and instrumentation Assist in configuring, validating, and operating data acquisition systems and custom software (LabVIEW) for diagnostics and event capture Support pulse power and flash X-ray systems: theory, operation, diagnostics, and data capture Perform technical evaluation of subcontractors Basic Qualifications (Required Skills and Experience): Bachelor of Science degree in Engineering (with a focus in Electrical, Mechanical or Aeronautical), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement Level 3: 5+ years of related work experience and a bachelor’s degree or an equivalent combination of related work

Recruitment
🔔

Get new lead technical support engineer jobs in United States by email

Daily job updates · Unsubscribe anytime