Jobs in United States

Lead Technical Support Engineer in United States

2,598 active opportunities · Updated October 2026

Explore current lead technical support engineer jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -88.2%

From $71K/yr

Quick readStrong listing-quality and freshness signals

Datadog is looking for a resourceful and creative Associate Field Marketing Manager to lead event strategy and execution for Datadog's AI product line across the East and Canada region. This role is ideal for someone who is passionate about AI and developer communities, enjoys getting hands-on with technical audiences, and wants to build a market-leading brand presence for Datadog's AI offerings. As part of the NAMER Field Marketing team, you will own the strategy, planning, and execution of a mix of practitioner-focused events, hands-on workshops, and surround activations at major AI conferences. This role is critical to scaling awareness and adoption of Datadog's AI products, and to building durable relationships with AI customers, prospects, and the broader developer community. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Own the strategy, planning, and end-to-end execution of AI practitioner events, hands-on workshops, and meetups across the East and Canada Lead surround and off-site activations at major AI conferences (e.g., NVIDIA GTC, Ray Summit, AI Engineer Summit, and similar industry events) to build brand visibility and drive engagement with target audiences Partner with Product Marketing and AI/ML product teams to translate Datadog's AI observability and LLM monitoring capabilities into compelling, technically credible event content Design and continuously improve hands-on workshop curriculum and live demos that showcase Datadog's AI products to practitioners and technical decision-makers Build scalable, repeatable event playbooks and toolkits so programs can be run consistently across multiple markets Manage vendors, venues, budgets, staffing, and on-site logistics, ensuring every event reflects Datadog's brand and delivers a seamles

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📍 United States· Full-time
✓ High-confidence listingCompany trend -97.2%

From $151K/yr

Quick readStrong listing-quality and freshness signals

We’re looking for a Senior Engineering Manager who is ready to lead through ambiguity and improve how software gets built at MongoDB. This role leads teams focused on developer productivity, with an emphasis on measurable improvements to the software development lifecycle. This role can be based remotely in the United States. The Team The AXIS team (AI, X-functional tools, Insights, and Signals) sits within Developer Productivity and is responsible for overseeing the metrics and observability infrastructure of our expansive developer environment to help build a strong data-driven culture. You’ll also be a key partner in building the agentic ecosystem for AI-driven development across engineering. Candidate Profile We’re looking for an experienced leader with a passion for solving the big challenge of measuring developer productivity and providing the actionable signals that help teams improve their performance. They should be comfortable working collaboratively with other leaders and partners across our Engineering and Data teams in maximizing the use of data for insights and AI enablement. The right candidate for this role will have 4+ years of experience managing software engineers, including hiring, performance management, growth planning, and compensation; required for external candidates and preferred for internal candidates 8+ years of hands-on software engineering experience building and operating production systems; experience in developer tooling, platform engineering, observability, or data engineering is a strong plus Demonstrated the ability to lead through ambiguity, work across team boundaries, and deliver outcomes without close supervision Strong customer orientation and sound judgment in finding practical, high-leverage solutions Experience working with systems involving analytics, data pipelines, and metrics platforms Experience with AI tools development and enablement efforts Strong technical judgment, including the ability to evaluate t

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Relocation support. Relocation assistance is stated. This does not establish visa sponsorship.
📍 San Francisco, United States· Full-time
✓ High-confidence listingCompany trend -86.4%

From $285.5K/yr

Quick readStrong listing-quality and freshness signals

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As a principal engineer on the Online Systems team, you’ll join a team that powers Pinterest’s most business-critical online systems at massive scale, driving the reliability, efficiency, and evolution behind every core Pinner and Advertiser experience. You'll lead major efforts like multi-region deployment and Kubernetes migration, set the standard for operational excellence, and define the long-term vision for our online serving infrastructure, supporting machine learning and product innovation across the company. This is an opportunity for high-impact technical leadership, broad visibility, and cross-functional influence at the heart of Pinterest’s platform. What you’ll do: Improve reliability, scalability and infra efficiency for Pinterest’s critical online systems across storage and caching, online service and realtime analytics syste

PythonJavaAWSKubernetes
O
📍 Atlanta, Georgia, United States
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge As a Senior Staff Software Engineer, you will serve as a technical leader for OneTrust’s AI Governance (AIG) platform, driving the design, scalability, and reliability of systems that enable enterprises to deploy and govern AI and LLM-powered applications responsibly. You will deeply understand how customers build, deploy, and operate AI systems, and translate those needs into secure, compliant, and observable platform capabilities. Your Mission Development Lead the design and development of Java/Python microservices and shared libraries integrating with AI platforms for OneTrust’s AI Governance product. Design, build, and test cloud-native applications deployed on Microsoft Azure using Core Java, REST, and the Spring ecosystem. Lead the architecture and development of reusable AIG reporting and dashboard capabilities that integrate governance data from SQL databases and analytical platforms with runtime observability signals. Design reusable semantic-layer and metric-abstraction capabilities, including dataset contracts, metric defini

PythonJavaSQLAWS
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📍 San Francisco, California, United States
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge As a Senior Staff Software Engineer, you will serve as a technical leader for OneTrust’s AI Governance (AIG) platform, driving the design, scalability, and reliability of systems that enable enterprises to deploy and govern AI and LLM-powered applications responsibly. You will deeply understand how customers build, deploy, and operate AI systems, and translate those needs into secure, compliant, and observable platform capabilities. Your Mission Development Lead the design and development of Java/Python microservices and shared libraries integrating with AI platforms for OneTrust’s AI Governance product. Design, build, and test cloud-native applications deployed on Microsoft Azure using Core Java, REST, and the Spring ecosystem. Lead the architecture and development of reusable AIG reporting and dashboard capabilities that integrate governance data from SQL databases and analytical platforms with runtime observability signals. Design reusable semantic-layer and metric-abstraction capabilities, including dataset contracts, metric defini

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📍 Work At Home Connecticut, United States
✓ Quality checkedCompany trend +340.2%

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS Health is seeking an SDET Manager to lead Quality Engineering and software delivery transformation across the Medicare Sales & Acquisition ecosystem. This role is critical to modernizing how we build, test, and deliver software, including embedding AI-driven capabilities into the SDLC. You will translate business workflows (Sales, Enrollment, Broker, and Telesales) into scalable, automated testing solutions that improve speed, quality, and operational efficiency. This is a hands-on technical leadership role responsible for driving test automation strategy, enabling intelligent SDLC pipelines, and building a high-performing engineering team aligned to enterprise goals. This role will also help shape the team's transition toward AWS-native test infrastructure and agent-orchestrated cycles, positioning the organization to scale automation alongside delivery volume in future years. Key Responsibilities Lead the design and implementation of AI-augmented Quality Engineering solutions — including agentic test generation, self-healing frameworks, and AI-assisted defect analysis — advancing the SDLC toward an AI-driven Automated Delivery Lifecycle (ADLC) Drive the migration of automation frameworks and test data management onto AWS-native services (e.g., Bedrock for model orchestration, Lambda/Step Functions for event-driven test pipelines), enabling

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📍 Work At Home Illinois, United States
✓ Quality checkedCompany trend +340.2%

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS Health is seeking an SDET Manager to lead Quality Engineering and software delivery transformation across the Medicare Sales & Acquisition ecosystem. This role is critical to modernizing how we build, test, and deliver software, including embedding AI-driven capabilities into the SDLC. You will translate business workflows (Sales, Enrollment, Broker, and Telesales) into scalable, automated testing solutions that improve speed, quality, and operational efficiency. This is a hands-on technical leadership role responsible for driving test automation strategy, enabling intelligent SDLC pipelines, and building a high-performing engineering team aligned to enterprise goals. This role will also help shape the team's transition toward AWS-native test infrastructure and agent-orchestrated cycles, positioning the organization to scale automation alongside delivery volume in future years. Key Responsibilities Lead the design and implementation of AI-augmented Quality Engineering solutions — including agentic test generation, self-healing frameworks, and AI-assisted defect analysis — advancing the SDLC toward an AI-driven Automated Delivery Lifecycle (ADLC) Drive the migration of automation frameworks and test data management onto AWS-native services (e.g., Bedrock for model orchestration, Lambda/Step Functions for event-driven test pipelines), enabling

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📍 Texas, United States of America, United States
✓ Quality checkedCompany trend +19.6%

Principal Data Privacy Architect Description - Job Summary - Role Purpose • Lead and oversee complex, cross-functional privacy and data protection programs from strategy through implementation, ensuring alignment across business, technical, legal, and compliance stakeholders. • This role will design and implement scalable, AI-ready data privacy architecture across enterprise data environments, applications, and AI-enabled workflows. • The Principal Data Privacy Architect will serve as a hands-on subject matter expert responsible for embedding privacy-by-design, consent enforcement, data sovereignty, data loss prevention, and compliance controls into large, complex global data environments. • The architect will partner closely with Data Engineering, Cybersecurity, Legal, Privacy, AI Governance, Product, and Enterprise Architecture teams to ensure customer, employee, partner, and sensitive enterprise data is accessed, processed, shared, retained, and protected in a compliant, secure, and trustworthy manner. - Why This Role Matters • Architect for Trust & Scale: Build reusable privacy architecture patterns that enable secure, compliant, and scalable data usage across platforms, products, and regions. • Enable Responsible AI: Design privacy guardrails for AI agents, generative AI, RAG pipelines, model inputs and outputs, embeddings, vector stores, and automated data workflows. • Reduce Risk While Enabling Innovation: Translate privacy, consent, regulatory, and data sovereignty obligations into practical engineering controls that accelerate business outcomes. Responsibilities - Think Customer First • Embed customer trust, transparency, and privacy-by-design principles into enterprise data platforms and customer-facing applications. • Design consent-aware data access and usage p

PythonJavaSQLAWS
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📍 Portage, Michigan, United States
✓ Quality checkedCompany trend +364.7%

Work Flexibility: Onsite It's Time to Join Stryker! Stryker is seeking a Staff Systems Engineer, Robotics to lead systems engineering activities for critical electromechanical components within a complex robotic medical platform. In this role, you will serve as a systems engineering owner for robotic end effectors , including powered surgical tools and future attachments that interface directly with the robotic system. You will help translate user and clinical needs into system architecture and requirements, define interfaces across electrical, mechanical, and software disciplines, and guide the product from requirements development through integration and verification. This role requires a highly collaborative engineer who can bring together input from multiple technical disciplines and maintain a system-level view throughout development. What You Will Do Systems Engineering Own systems engineering activities for robotic end effectors and related electromechanical subsystems. Translate user, clinical, and product needs into clear, verifiable system requirements and design inputs. Develop and refine system architectures, interfaces, and functional requirements across electrical, mechanical, software, and controls disciplines. Allocate and decompose system requirements to appropriate subsystems and engineering disciplines. Lead technical trade studies, design assessments, performance analyses, and other systems engineering activities used to guide design decisions. Support concept development and architecture definition for new end effectors, features, and product capabilities. Requirements, Integration, and Verification Establish and maintain requirements traceability throughout the product development lifec

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📍 Austin, Texas, United States· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore fosters continuous learning and innovation. Job Summary Reporting into the Systems Engineering organisation, the Distinguished Engineer, End-to-End Security Architect will define and lead the security architecture for Graphcore’s inference service platform. This role is responsible for establishing a comprehensive security strategy spanning platform, infrastructure, networking, service operations, customer assurance, and compliance readiness. Working across multiple engineering and operational functions, the successful candidate will provide technical leadership, drive security requirements, and ensure the platform delivers robust protection, resilience, and trust for customers. The Team You will work closely with teams across security architecture, infrastructure engineering, networking, site reliability engineering, platform software, firmware, data centre operations, compliance, legal, customer engineering, and customer security. The team collaborates across the business to deliver secure, reliable, and scalable AI infrastructure and services while supporting customer assurance, regulatory requirements, and operational excellence. Responsibilities and Duties Own the end-to-end security a

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Relocation support. Relocation assistance is stated. This does not establish visa sponsorship.
📍 New York, New York, United States· Full-time· Remote
✓ High-confidence listingCompany trend -83.9%
Quick readStrong listing-quality and freshness signals

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in New York. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own technical delivery across multiple deployments from first prototype to stable production Build full-stack systems that deliver customer value and sharpen how we learn Embed closely with customer teams, understand their needs, and guide adoption of what you build Scope work, sequence delivery, and remove blockers early Make trade-offs between scope, speed, and quality; adjust plans to protect delivery Contribute directly in the code when progress or clarity depends on it Codify working patterns into tools, playbooks, or building blocks that others can use Share field feedback that helps Research and Product understand where the models succeed and where they can improve Keep teams moving through clarity and follow-through You might thrive in this role if you Bring 5+ years of engineering or technical deployment experience that includes customer-facing work Have scoped and delivered complex systems in fast-moving or ambiguous environments Write and review production-grade code across frontend and backend using Python, JavaScript, or c

JavaScriptPythonJavaAWS
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Relocation support. Relocation assistance is stated. This does not establish visa sponsorship.
📍 San Francisco, California, United States· Full-time· Remote
✓ High-confidence listingCompany trend -83.9%
Quick readStrong listing-quality and freshness signals

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own technical delivery across multiple deployments from first prototype to stable production Build full-stack systems that deliver customer value and sharpen how we learn Embed closely with customer teams, understand their needs, and guide adoption of what you build Scope work, sequence delivery, and remove blockers early Make trade-offs between scope, speed, and quality; adjust plans to protect delivery Contribute directly in the code when progress or clarity depends on it Codify working patterns into tools, playbooks, or building blocks that others can use Share field feedback that helps Research and Product understand where the models succeed and where they can improve Keep teams moving through clarity and follow-through You might thrive in this role if you Bring 5+ years of engineering or technical deployment experience that includes customer-facing work Have scoped and delivered complex systems in fast-moving or ambiguous environments Write and review production-grade code across frontend and backend using Python, JavaScript,

JavaScriptPythonJavaAWS
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Relocation support. Relocation assistance is stated. This does not establish visa sponsorship.
📍 Seattle, Washington, United States· Full-time· Remote
✓ High-confidence listingCompany trend -83.9%
Quick readStrong listing-quality and freshness signals

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in Seattle. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own technical delivery across multiple deployments from first prototype to stable production Build full-stack systems that deliver customer value and sharpen how we learn Embed closely with customer teams, understand their needs, and guide adoption of what you build Scope work, sequence delivery, and remove blockers early Make trade-offs between scope, speed, and quality; adjust plans to protect delivery Contribute directly in the code when progress or clarity depends on it Codify working patterns into tools, playbooks, or building blocks that others can use Share field feedback that helps Research and Product understand where the models succeed and where they can improve Keep teams moving through clarity and follow-through You might thrive in this role if you Bring 5+ years of engineering or technical deployment experience that includes customer-facing work Have scoped and delivered complex systems in fast-moving or ambiguous environments Write and review production-grade code across frontend and backend using Python, JavaScript, or co

JavaScriptPythonJavaAWS
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📍 San Francisco, California, United States· Full-time· Remote
✓ High-confidence listingCompany trend -83.9%
Quick readStrong listing-quality and freshness signals

About the Team OpenAI’s Governance team helps shape how the company responsibly develops and deploys increasingly capable AI. We bring together technical evidence, policy, and operational perspectives to help the company address emerging risks, resolve difficult questions, and make well-supported decisions. Our work includes shaping and improving governance practices, supporting effective oversight, developing clear assessments and recommendations, and ensuring that decisions lead to action. We work closely with research, safety, security, legal, and product teams to identify gaps, reconcile different views, and improve our approach as capabilities and circumstances change. About the Role We are looking for a curious, high-agency Research Program Manager who can reason from first principles, make sense of incomplete or conflicting information, and move difficult work forward. You will help shape the substance of governance reviews, connect ideas and evidence across teams, and develop recommendations that are both well-founded and practical. The work requires someone who can use established approaches where they fit, recognize when circumstances call for a different approach, and update their thinking as new evidence emerges. You should bring sound judgment, a willingness to experiment and learn, and the program-management discipline to turn good analysis into action. Depending on your experience and the team’s needs, your work may focus on safety advisory and board-level oversight, deployment governance, or standards and strategic partner commitments. In this role, you will: Bring together technical, policy, and operational inputs to develop coherent assessments, recommendations, and decision materials for governance bodies and senior leaders. Work through emerging or ambiguous questions, test assumptions, identify gaps or conflicting evidence, and help determine what additional analysis or decisions are needed. Engage critically with research, evaluations, safeguar

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📍 Berkeley, Macau S.a.r., United States
✓ Quality checkedCompany trend +7.9%

Senior Low Observables (LO) Mission Systems Integration Engineer Company: The Boeing Company The Senior LO Mission Systems Integration Engineer will lead design, integration, analysis, test, and production activities for low observable materials, structures, apertures, sensors, and radomes for mission systems. The role requires strong technical leadership, independent execution of complex tasks, advanced use of computational electromagnetic (CEM) solvers, and the ability to produce and defend technical results with minimal oversight. Key Responsibilities Lead design, modeling, and analysis efforts for LO materials, coatings, structures, and integrated mission systems to meet signature reduction and performance requirements. Independently apply CEM solvers (e.g., FEKO, HFSS, CST, WIPL‑D, xFDTD, or equivalent) to model antennas, apertures, radomes, and LO treatments; perform design optimization and trade studies. Drive integration of LO treatments with mechanical, thermal, and sensor/antenna system constraints; identify and mitigate producibility, testability, and sustainment risks. Plan, execute, and oversee laboratory and field tests (anechoic chamber measurements, antenna/radome characterization, RCS measurements); lead data collection, reduction, and validation activities. Develop and validate predictive models, reconcile simulations with measurements, perform uncertainty quantification, and provide actionable recommendations to engineering and program leadership. Produce high-quality technical documentation: test plans, test reports, technical memoranda, design reviews, and customer briefings. Mentor and provide technical oversight to junior engineers and technicians; ensure adherence to engineering processes, qual

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