Market Data Operations in San Francisco

About the Team OpenAI is a frontier AI research and deployment company. Frontier research is at the center of how we advance our mission, with researchers, engineers, product leaders, operators, and many other teams working together to turn new capabilities into systems that benefit humanity. The People team helps OpenAI attract, engage, and support the exceptional talent this work requires. Employer Brand sits at the intersection of Research, Recruiting, Communications, Marketing, and Brand. Its mandate is to continue to establish OpenAI in the talent market as the unique and leading frontier research lab—not simply another technology company—and make our distinctive research environment, mission, culture, and opportunity for impact relevant and tangible to every priority talent audience. About the Role We’re hiring an Employer Brand Manager to build and scale the strategy, narrative, and operating system that shape how priority talent understands OpenAI. This senior individual contributor will anchor our employer brand in OpenAI’s identity as a frontier research lab and translate an evidence-backed “why OpenAI / why now” narrative into campaigns, researcher and employee stories, recruiter and hiring manager enablement, and candidate experiences. This role is especially important as OpenAI competes for exceptional talent across research, engineering, product, and other mission-critical functions in a fast-moving field where external perceptions can be incomplete or change quickly. You will develop a clear, credible talent narrative for priority audiences—anchored in frontier research and substantiated by individual agency, world-class infrastructure, research-to-product translation, deployment scale, and a willingness to answer hard questions candidly. This role is responsible for ensuring the external brand resembles our culture and ethos internally, therefore must remain immersed in various OpenAI research and applied branches. This role is based in San Francisco

About the Team OpenAI’s Business organization works with customers and partners on some of our most complex and consequential opportunities. These efforts require rigorous strategy, strong operating leadership, and coordinated execution across commercial, product, technical, deployment, and go-to-market teams. About the Role We are hiring a Business Lead to serve as the operating leader for a strategically important initiative anchored in a major partnership. This person will turn an ambitious, cross-functional mandate into a clear strategy, operating plan, decision structure, and set of measurable outcomes. This role combines strategy and operations, product judgment, commercial skills, and the ability to get things done. You will identify the most promising product and customer opportunities, develop a point of view on how our products should work together, shape the commercial approach, and personally drive execution across both organizations. This is a hands-on role for someone who wants to own outcomes, not just coordinate work. You will structure ambiguous problems, establish priorities, build trusted relationships with internal and external stakeholders, and work across product, engineering, deployment, and go-to-market teams to remove blockers and deliver results. Success means establishing a durable operating model for the initiative, improving decision velocity, translating strategy into coordinated execution, launching a joint go-to-market motion, landing an initial cohort of customers, and delivering a high-quality enterprise deployment. In this role, you will: Own the initiative’s integrated strategy and operating plan, including priorities, desired outcomes, metrics, owners, dependencies, and decision points Structure complex and ambiguous business problems, develop fact-based recommendations, and translate them into clear choices and executable plans Define success measures and build operating reviews that surface progress, risks, tradeoffs, and requi

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team includes External Communications, Internal Communications, and other strategic communications functions. This team’s ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. About the Role We’re looking for a senior communications leader to shape how OpenAI communicates about its emerging ads and monetization business. This person will define the global narrative, lead communications for major product and business milestones, and build sustained programs that explain our approach to ads and monetization clearly and credibly. The role will be central to showing how OpenAI can develop advertising experiences that are useful to people, valuable to businesses, transparent in how they work and consistent with our mission. You will work closely with Product, Go-to-Market, Marketing, Policy, Legal and Partnerships to anticipate opportunities and risks, develop integrated campaigns and help the business scale with trust. You will also serve as a trusted advisor to senior leaders on positioning, reputation, media strategy and the broader industry conversation. This is both a strategic and hands-on role. The right person will be comfortable defining a long-term communications strategy, building the systems and relationships needed to execute it, and personally leading through high-profile launches and fast-moving issues. This role reports to the VP of Communications and is based in San Francisco, CA. We use a hybrid work model of four days per week in the office and offer relocation assistance In this role, you will: Define and lead communications strategy for OpenAI’s ads and monetization initiatives, from global narrative development through launches and sustained storytelling. Build a clear, differentiated story about how OpenAI approache

About the Team The Ads Support Delivery team is responsible for helping successfully operate and grow on our Ads product. This includes technical guidance, troubleshooting complex delivery and monetization issues, and partnering closely with Product, Engineering, Trust & Safety and Go-To-Market teams to resolve customer-impacting problems and improve the platform over time. The team’s mission is to deliver a high-quality customer experience at scale by combining strong human support with automation, self-service, and AI-enabled workflows, while maintaining high operational rigor. About the Role: As a Support Delivery Lead for Ads, you will lead a team responsible for end-to-end support delivery across the ads ecosystem, including campaign setup, delivery, billing, measurement, and policy navigation. You will set the operational bar for quality, responsiveness, and consistency; coach and grow the team; and translate support signals into actionable improvements with Engineering, Product, and Go-To-Market partners. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead and support a team of Ads support engineers, ensuring they have the tools, clarity, and coaching needed to operate at a high bar in a technically complex domain. Set clear expectations and operating standards, run recurring performance reviews, and build development plans that grow both technical depth (ad tech fluency) and customer-facing excellence. Design and continuously improve support coverage for ad buyers, ensuring the team can diagnose delivery issues and monetization and integration issues with equal rigor. Act as the bridge between Support Delivery, Engineering, Product, and Go-To-Market teams. Drive alignment on priorities, escalation paths, launch readiness, tooling improvements and mechanisms to reduce repeated customer pain points. Partner with engineering teams

About the Team The legal industry team works with law firms, in-house legal departments, legal technology companies, and other members of the legal ecosystem to understand how AI can support serious professional work. The team collaborates across Product, Research, Engineering, Design, Go-to-Market, Partnerships, Safety, Security, and Legal. We believe the strongest progress in legal will be built with the ecosystem. Our goal is to help customers and partners use OpenAI's capabilities in ways that are useful, trustworthy, and complementary to the products, expertise, and relationships that already serve the field. About the Role As a Product Manager you will help lead OpenAI's work with the legal industry. This is a high-ownership, hands-on role for someone who can turn incomplete information into clear priorities and shipped work. We’re looking for people who will spend time with customers and partners, work closely with researchers, engineers, designers, and operators, and keep complex work moving across teams. You will have meaningful ownership, but your success will depend as much on collaboration, follow-through, and judgment as on strategy. Success will depend on detailed, behind-the-scenes work in a fast-moving environment that can sometimes be chaotic. The right person will work very hard, get their hands dirty, and stay calm when the path is unclear. The work is also important and substantive: you will help shape how powerful technology is used in a consequential profession. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Turn customer, partner, market, and model evidence into a clear product strategy and roadmap for OpenAI’s work with the legal industry—including what to build, what not to build, and where ecosystem partners should lead. Define requirements and take products from early concept through real-world use and iteration.

About the Team OpenAI’s Business Marketing team helps organizations understand, adopt, and create value with AI. Integrated Marketing connects our brand, products, customers, developer communities, go-to-market teams, and commercial priorities into coherent market moments. We are building an AI-native marketing team that moves quickly, uses intelligence to work differently, and measures success by whether business audiences become aware of OpenAI, consider our products, and ultimately choose us. About the Role We’re hiring an integrated marketer to shape how businesses understand, experience, and choose OpenAI. You’ll connect our brand, products, and customer stories into campaigns that demonstrate how AI is transforming organizations and establish OpenAI as a preferred partner for businesses adopting AI. You’ll build integrated campaigns for BDMs, and grow customer relationships through storytelling as a critical source of proof of enterprise transformation.. This role is part of the Integrated Marketing team within OpenAI’s Business Marketing organization. While your specialty is brand and customer, you’ll flex across business campaigns, product launches, and other priority market moments. In this role, you will: Lead integrated brand marketing strategies and campaigns that increase awareness, consideration, and preference among enterprise buyers and business decision makers. Synthesize audience research, cultural/competitive context, product truth, customer proof, and business priorities into positioning and creative briefs that can travel across paid, owned, earned, social, field, and sales channels. Connect brand, creative, customer marketing, communications, media, growth, demand generation, and field activation into one coherent business audience journey. Use AI to uncover insights, experiment with new storytelling formats, and accelerate high-quality execution. Be directly accountable for increasing unaided awareness, consideration, purchase preference, and

About the Team OpenAI is building AI systems that can help professionals perform complex, high-value work with greater speed, rigor, and creativity. Investment banking is one of the most demanding environments for knowledge work: bankers must synthesize fragmented information, exercise judgment under pressure, and produce precise, defensible models, analyses, and client materials. Our team works across Research, Product, Engineering, and Go-to-Market to make OpenAI's models genuinely useful for these workflows. We translate real professional work into product requirements, evaluations, training signals, and repeatable customer solutions. We care not only whether a model can generate an answer, but whether it can deliver accurate, defensible work that experienced bankers can trust and use. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. About the Role We are looking for a Subject Matter Expert in Investment Banking to help define what excellent AI-assisted banking work looks like and turn that standard into better models and products. You will bring deep, current knowledge of how investment banking work is actually performed, including company and industry research, financial analysis and modeling, valuation, diligence, transaction execution, and the creation and review of client materials. You will use that expertise to design realistic tasks and evaluations, create and assess high-quality reference work, diagnose model failures, and help our technical teams improve model behavior and product experiences. This is a hands-on individual-contributor role for someone who enjoys both doing the work and explaining what makes it good. You should be comfortable moving between an Excel model, a presentation, a source document, an evaluation rubric, a product prototype, and a conversation with researchers or customers. You will help us distinguish outputs that merely look pl

Technical Program Manager – Applied Product & Platform About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. Technical Program Managers at OpenAI play a key leadership role in scaling these efforts, partnering deeply with product, engineering, design, and go-to-market teams to bring ambitious ideas to life and ensure clarity and discipline in execution. About the Role We’re seeking a Technical Program Manager to drive complex, large-scale product and platform initiatives across ChatGPT, API, and related surfaces. This role sits at the intersection of technical strategy and execution. You’ll be responsible for translating product vision into actionable plans, shaping interfaces and experiences from both consumer and developer perspectives, and ensuring successful delivery across web, mobile, and platform layers. You’ll bring deep technical fluency, product sense, and a strong execution track record. You’re comfortable managing ambiguity, influencing architectural direction, advocating for developers, and leading cross-functional delivery with discipline and empathy. Location: San Francisco, CA (Hybrid – 3 days/week in-office) In this role, you will: Collaborate with product, engineering, and design to shape roadmaps, technical strategies, and long-term platform direction. Translate product vision into clear, scalable technical execution plans, balancing short-term delivery with long-term platform evolution. Lead end-to-end execution of cross-functional product and platform programs—from planning through launch and iteration. Own timelines, milestones, dependency management, risk mitigation, and accountability across teams. Partner with engineering teams to influence ar

About the Team OpenAI's Compensation team plays a crucial role in rewarding and retaining world-class talent who will ensure that artificial general intelligence benefits all of humanity. By crafting and implementing innovative compensation strategies, we ensure our compensation offerings are competitive, equitable, and aligned with OpenAI's mission to scale intelligently and ethically. About the Role We are expanding our Compensation team and seeking a Compensation Business Partner to help build the compensation pillar for our go-to-market organization. This is a hands-on individual-contributor role for someone who brings deep GTM compensation expertise and enjoys turning evolving business needs into practical, scalable programs. As a member of the total rewards team, you will partner closely with GTM leaders, HR Business Partners, Recruiting, Finance, and other cross-functional teams. You will spearhead compensation work across benchmarking, offer review, program design, and job architecture, with particular focus on the needs of a rapidly growing commercial organization. The shape of the work will evolve as the business grows. At times, you may independently lead key initiatives from strategy through execution. At other times, you will work alongside additional compensation partners and cross-functional resources. Success in this role requires comfort operating with ambiguity, strong judgment, and a willingness to stay close to the details while building for scale. This is an individual contributor role, designed for a subject-matter expert and hands-on builder. In this role, you will: Build and evolve compensation programs that support OpenAI’s growing GTM organization. Serve as a trusted compensation advisor to GTM leaders, HR Business Partners, Recruiting, and Finance. Lead compensation analysis and approval for offers, balancing market context, internal consistency, and OpenAI’s compensation philosophy. Own benchmarking and market analysis for GTM roles, tran

About the Team OpenAI’s Strategic Finance organization provides financial insights and guidance to support the company’s long-term strategy and ambitious growth. We partner across Product, Partnerships, Engineering, and GTM to allocate resources to the highest-impact opportunities while protecting sustainable unit economics. The Applications Technology Strategic Finance team partners closely with Product to scale core offerings and bring new products to market. We lead revenue forecasting and performance management across the product portfolio, including economic margins, pricing, and partnership deal pricing and structuring. About the Role We are hiring on our Strategic Finance Partnerships team to drive strategic decision-making across OpenAI’s growth and media partnership portfolio, focused on our consumer business. This role will be a critical finance partner to Partnerships deal leads and Product owners, responsible for evaluating, pricing, and structuring partnerships, and translating partner opportunity into decision-ready economics and performance management. The role will be hands-on in deal evaluation, negotiation support, and portfolio oversight. You will shape how OpenAI approaches partnership unit economics, measurement and incrementality, and how partnership performance is incorporated into forecasts and planning. This role is based in San Francisco, CA, with a hybrid work model (3 days/week in-office). Relocation assistance is available. In this role, you will: Own financial evaluation for growth and media partnerships, including modeling revenue, margin, compute, and payback to support decision-making and negotiations. Develop clear economic frameworks and deal guardrails (pricing floors, rev-share structures, caps, minimum guarantees, performance-based terms) to protect long-term unit economics. Partner closely with Product and Partnerships to define and measure incrementality and ensure contract terms align with measurable outcomes. Lead partnershi

About the Team OpenAI’s Strategic Finance organization provides the financial insight and guidance that support the company’s long-term strategy and ambitious growth. We partner across Product, Partnerships, Engineering, and GTM to allocate resources to the highest-impact opportunities while preserving sustainable unit economics. The Applications Technology Strategic Finance team works closely with Product and Engineering to scale core offerings and bring new products to market. We lead revenue forecasting and performance management across the product portfolio, and partner closely with the Infrastructure Engineering team to forecast infrastructure and compute demand and to manage margin targets and headcount planning with rigor. About the Role We are hiring a Director of Product Finance, Infrastructure and Compute Demand to help drive strategic decision-making across our product organization. This person will serve as the primary finance partner to the AGI Deployment (Applications) Infrastructure Engineering organization and play a critical role in connecting product usage, compute demand, infrastructure costs, and margin outcomes across the portfolio. You will help build the frameworks that translate technical decisions into economic outcomes, shape planning across product and infrastructure teams, and ensure OpenAI is scaling its products with rigor and efficiency. You will also manage a small team, providing mentorship and leadership while remaining hands-on with analysis and execution. This role is ideally based in our San Francisco HQ, but we are open to NYC and Seattle. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Serve as the primary finance partner to the AGI Deployment (Applications) Infrastructure Engineering organization. Own the consolidated compute and infrastructure demand forecast for the products we bring to market, partnering closely with capacity planning and

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. Achieving this requires bringing the world’s most exceptional talent under one roof to push the boundaries of what’s possible. Our Research Recruiting team plays a critical role in this effort. We are an embedded part of the research organization—working side by side with our research staff to deeply understand evolving priorities, build trust, and strategically shape the future of OpenAI’s talent. About the Role We are looking for a highly strategic recruiter to work closely with the Head of Research Recruiting on a small set of unusually important, high-touch searches and candidate relationships. This role will focus on exceptional talent who does not move through a standard recruiting process: highly visible researchers, technical leaders, operators, and other special-interest candidates where timing, discretion, market intelligence, and tailored engagement matter as much as process execution. This is not a conventional req-based recruiting role. You will help identify where the market is moving, develop intelligence on top talent and competitor activity, translate that intelligence into action, and orchestrate bespoke recruiting strategies for candidates who require a more nuanced path into OpenAI. You should be able to translate these signals and states into clear, actionable advice for leaders and then make it happen. In this role, you will: Partner directly with the Head of Research Recruiting and research leadership team to define priority talent targets and shape bespoke engagement strategies. Build and maintain deep market intelligence across frontier AI, research, engineering, and adjacent talent ecosystems, including competitor movement, candidate motivations, and relationship context. Proactively identify, map, and cultivate exceptional high-profile talent before there is a formal or standard hiring process attached. Translate weak signa

About the Team Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies. About the Role As an Industry PMM, you will help define how OpenAI brings frontier AI to priority industries. This role sits at the center of OpenAI’s industry marketing motion, helping customers understand where AI can create practical value, improve workflows, and support responsible adoption. You will shape the market narrative, build the field-facing operating system, and coordinate cross-functional execution across product launches, customer proof, partner moments, events, and account-based campaigns. You will help senior industry leaders understand how OpenAI models, products, and workflows can support meaningful work in either Life Sciences, Banking, or Healthcare. We’re looking for a product marketer who can combine strategic narrative, technical curiosity, enterprise GTM judgment, and program leadership. The right person can turn fast-moving capability into clear positioning, credible assets, and practical field execution. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own positioning and messaging for OpenAI’s industry offering for either Life Sciences, Banking, or Healthcare. Build field-ready assets for account directors, solution engineers, industry leaders, and executive audiences, including first-call decks, one-pagers, use-case libraries, customer stories, and proof-point packages Translate frontier model ca

About the Team The Corporate Development team sits at the intersection of OpenAI’s strategy and the global AI ecosystem. Partnering closely with research, engineering, product, GTM and business leaders, we analyze markets, technologies, and companies to identify opportunities that accelerate OpenAI’s mission and long-term strategy. Bringing together expertise in strategy, M&A, and integration, the team leads the end-to-end process of sourcing, evaluating, negotiating, and integrating acquisitions and other strategic transactions. About the Role This is a high-visibility, strategically critical, cross-functional role at the intersection of M&A execution, enterprise go-to-market, and operational excellence. You will lead the critical phase from diligence through integration planning and post-close follow-through, define repeatable integration playbooks, and partner directly with senior stakeholders to ensure each transaction delivers intended value. The ideal candidate brings structured, hands-on integration experience, with particular expertise in enterprise / B2B transactions and a passion for AI, including building an AI-native corp dev platform. This role is based in our San Francisco HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead integration planning and strategic execution for acquisitions from diligence through post-close follow-through, with clear owners, milestones, risks, and decision points. Translate deal rationale into practical integration goals and plans across product, engineering, sales, partnerships, customer success, people, finance, legal, security, systems, and communications. Partner with deal leads during evaluation and diligence to assess integration considerations, including tech stack, talent assessment, GTM alignment, transaction structure, operational readiness, and execution risk. Advise sponsors on how best to bring onboard acquisitions

About the Team The Demo Studio is responsible for translating OpenAI’s most advanced capabilities into tangible, high-impact experiences for customers. We design and deliver the demos, applications, and environments that define how executives understand what is possible with AI. Our work sits at the intersection of product, engineering, design, and go-to-market. We operate as a hybrid of product studio and live production team, building experiences that are both technically credible and narratively compelling. About the Role We’re looking for a Demo Studio Lead to own the end-to-end demo experience for OpenAI’s major events, webinars, and strategic programs. This is a highly cross-functional role focused on translating cutting-edge AI capabilities into clear, compelling, and production-ready experiences. You will own the full demo portfolio for an event or initiative, spanning mainstage moments, breakout experiences, booths, and supporting content. You’ll define the narrative, architect workflows, build high-fidelity demo environments, direct presenters, and ensure flawless execution in live environments. This is not a traditional sales engineering, presentation, or narrowly scoped design role — it requires a combination of product thinking, technical fluency, storytelling, systems design, and operational excellence. A key part of the role is presenting the work directly: delivering live demonstrations to executive, technical, and industry audiences across mainstage, breakout, customer, and recorded settings. This role is ideal for someone who thrives in ambiguity, operates with strong ownership, and is excited about shaping how the world experiences AI firsthand. This is a hybrid role that can be based in either San Francisco or New York. In this role, you will: Own the end-to-end demo experience across OpenAI-hosted summits, webinars, third-party industry events, and strategic executive demonstrations. Translate approved product positioning, real OpenAI capabiliti