Member Of The Technical Writing Staff in New York

Salary range: $225k - $300k | Equity: 0.15% - 0.35% | In-Person: NYC About Datalab Datalab trains models that read documents reliably at scale. The world's most important information is trapped in PDFs, scans, and files that can't easily be parsed, and getting it out correctly matters. From frontier AI labs processing training data to Fortune 500s like Siemens extracting decades of engineering records, Datalab is where businesses turn to when extraction has to be right. We’re at an 8-figure run rate with a team of 7. Anthropic is a customer. And we have hundreds more across FAANG, frontier AI labs, healthcare, finance, government, and legal. Our tools, Chandra, Surya, Marker, and Lift, have 70,000+ GitHub stars and broad developer mindshare. We're backed by founding members of OpenAI, FAIR, and Hugging Face. Role Overview We’re looking for a fullstack engineer who wants to build the interfaces, tools, and infrastructure that help developers and enterprises use our models. You’ll work across the stack to shape how people interact with OCR, extraction, and document-understanding systems. That includes building core inference workflows, creating intuitive UI for complex parsing tasks, and improving the developer experience across our open-source repos and API. This is a high-ownership role that blends engineering, product thinking, and community engagement. You will work closely with the founders and the rest of the team to ship features, improve performance, and make our technology accessible to a global community of builders. As a small and fast-moving team, roles are fluid. You should enjoy working across backend, frontend, performance, and user-facing surfaces. Your work will directly influence how teams evaluate and deploy our models. Day to day, you will: Ship features to our open source repos, API, and internal tooling. Design and build frontend features that make document parsing more interactive and understandable. Optimize inference performance and improve th

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 30+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic. The Customer Success Director – Healthcare will own and execute CLEAR’s healthcare customer success strategy, driving long-term value, adoption, and expansion across our partner ecosystem. What you’ll do: Own and drive CLEAR’s customer success strategy across healthcare partners, ensuring strong adoption, retention, and expansion of CLEAR’s identity solution Build, develop, and lead a high-performing Customer Success function, setting clear goals, coaching team members, and driving a culture of accountability and excellence Establish and deepen executive-level relationships across healthcare organizations, positioning CLEAR as a trusted, strategic partner Partner cross-functionally with Business Development, Product, Technology, and Operations to shape and deliver scalable, high-impact customer experiences Lead end-to-end lifecycle management across complex healthcare implementations, from solution design and contracting through execution and ongoing optimization &nbs

About Datalab Datalab trains models that read documents reliably at scale. The world's most important information is trapped in PDFs, scans, and files that can't easily be parsed, and getting it out correctly matters. From frontier AI labs processing training data to Fortune 500s like Siemens extracting decades of engineering records, Datalab is where businesses turn to when extraction has to be right. We’re at an 8-figure run rate with a team of 7. Anthropic is a customer. And we have hundreds more across FAANG, frontier AI labs, healthcare, finance, government, and legal. Our tools, Chandra, Surya, Marker, and Lift, have 70,000+ GitHub stars and broad developer mindshare. We're backed by founding members of OpenAI, FAIR, and Hugging Face. Role Overview We're hiring our founding GTM - someone who can run the full cycle of sales; sourcing leads, managing the sales process, and closing deals, all while building the playbook that future hires will run on. Datalab makes document AI infrastructure that powers extraction at scale. We're at 8-figure revenue, and have grown revenue >5x YoY, with a team of 7. Anthropic uses Datalab. So do hundreds of other companies across FAANG, frontier AI labs, financial services, insurance, logistics, healthcare, and government. Our open-source projects (Marker, Surya, Chandra) have 60k+ stars and wide community adoption. Sales today is founder-led. The goal of this role is to build a real sales motion on top of that foundation - outbound, ICP definition, enterprise process, and the playbook itself. You won’t be selling alone - engineers and the founder are heavily involved in the sales process, and the whole company pitches in to unblock deals and support customers. This is a high-ownership, high-ambiguity role. We have standard pricing in some areas and open questions in others. We have strong signals about who our best customers are, but ICP isn't fully defined. You'll work alongside the founder and our GTM team to figure those th

About Datalab Datalab trains models that read documents reliably at scale. The world's most important information is trapped in PDFs, scans, and files that can't easily be parsed, and getting it out correctly matters. From frontier AI labs processing training data to Fortune 500s like Siemens extracting decades of engineering records, Datalab is where businesses turn to when extraction has to be right. We're at an 8-figure run rate with a team of 7. Anthropic is a customer. And we have hundreds more across FAANG, frontier AI labs, healthcare, finance, government, and legal. Our tools, chandra, surya, marker, and lift, have 70,000+ GitHub stars and broad developer mindshare. We're backed by founding members of OpenAI, FAIR, and Hugging Face. Role Overview Datalab is growing extremely quickly, and as we grow, we outgrow our processes every few months. We're looking for a Founding Business Operations hire to find where the business is straining and fix it — designing, running, and improving the operational machinery underneath a fast-scaling company. This is a true generalist role, and the target will move as we scale. You'll own whatever the highest-leverage operational gap is at a given moment. Right now, that's our revenue and metrics layer: our pipeline and customer data need a real owner, inbound leads need to be captured and followed up reliably, and leadership needs consistent visibility into how the business and our launches are performing. That's where you'll start and where you'll have the most impact in your first few months. In two or three months the biggest gap may be somewhere else entirely — and you'll be the kind of person who's energized by that, not unsettled by it. You'll work directly with leadership and partner across sales, engineering, research, finance, and our Chief of Staff. If you're ambitious, analytical, and organized, this is a uniquely rewarding opportunity to help build an AI business from the ground up. Day to day: A typical week might

Founding Engineer, Open Source Salary range — $225k – $300k | Equity — .15%-.35% | In-person NYC About Datalab Datalab trains models that read documents reliably at scale. The world's most important information is trapped in PDFs, scans, and files that can't easily be parsed, and getting it out correctly matters. From frontier AI labs processing training data to Fortune 500s like Siemens extracting decades of engineering records, Datalab is where businesses turn to when extraction has to be right. We’re at an 8-figure run rate with a team of 7. Anthropic is a customer. And we have hundreds more across FAANG, frontier AI labs, healthcare, finance, government, and legal. Our tools, chandra, surya, marker, and lift, have 70,000+ GitHub stars and broad developer mindshare. We're backed by founding members of OpenAI, FAIR, and Hugging Face. Role Overview We're looking for a Founding Engineer to develop and evangelize our open source repos. This includes chandra, surya, marker, pdftext, and lift, which collectively have over 70k Github stars. It also includes new tools we have yet to build and launch. As you work on our repos, you’ll also become the credible person to evangelize them. You’ll turn your own work into demos, benchmarks, tutorials, and launches. You’ll also support other launches across Datalab, especially when they touch open source components like the SDK. Our projects have real reach: 70k+ GitHub stars and users everywhere from frontier AI labs to Fortune 500s. Your job is to turn that reach into a thriving, engaged developer community through content, code, and showing up where developers already are. If you're the kind of engineer who’s energized by both building things and helping other people build, this is the role for you. Day to day: Own our open source repos and SDK: Drive chandra, surya, marker, lift, and our Python SDK forward as a hands-on contributor. Ship new features and improvements that the market cares about, help plan new versions, and ow

Base — $160k – $180k | OTE — ~$230k – $255k | Equity — 0.3% | In-person NYC About Datalab Datalab trains models that read documents reliably at scale. The world's most important information is trapped in PDFs, scans, and files that can't easily be parsed, and getting it out correctly matters. From frontier AI labs processing training data to Fortune 500s like Siemens extracting decades of engineering records, Datalab is where businesses turn to when extraction has to be right. We're at an 8-figure run rate with a team of 7. Anthropic is a customer. And we have hundreds more across FAANG, frontier AI labs, healthcare, finance, government, and legal. Our tools, chandra, surya, marker, and lift, have 70,000+ GitHub stars and broad developer mindshare. We're backed by founding members of OpenAI, FAIR, and Hugging Face. Role Overview We're looking for a Founding Customer Success Manager to own the relationship with our enterprise customers after they sign. You'll be accountable for adoption, retention, and growth — making sure customers get real value from our models, stay for the long run, and expand their usage over time. You'll be the face of Datalab for every account you own: their trusted advisor, their first call when something matters, and the person keeping their goals moving forward. You will be the commercial and relationship manager who owns the account strategy after a deal has been signed. You'll orchestrate the right people internally so the customer always feels progress. You'll know the product and the customer's architecture well enough to lead most conversations yourself, and you'll pull in Engineering when an account needs it. We also have a long tail of self-serve customers using our API. Many are strong candidates to expand into enterprise contracts, and you'll own that self-serve → enterprise motion end to end — from spotting high-potential accounts to closing the upgraded contract. This role is ideal for someone who thrives at the intersection of c

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. CLEAR1 is CLEAR's B2B identity verification business, serving enterprise, healthcare, and workforce customers through direct sales and partners. We are growing fast and need a Revenue Operations Leader who can build the operating model to match. This is a strategy and accountability role. You will own how the go-to-market team plans, measures, forecasts, and runs its process across the full customer lifecycle, from first touch through renewal and expansion. You will define what our revenue numbers mean and where they come from, make them consistent from rep to Board, and hold the team to the process that produces them. You will be the CRO's partner on where to invest and what is working. You have done this before at a growth-stage B2B company, you think like a finance partner as much as an operator, and you direct systems work without needing to do it yourself. What you'll do: Own CLEAR1’s revenue operating model, partnering with the CRO and Finance on annual and quarterly planning across capacity, quotas, coverage, pipeline targets, and investment decisions Establish a single source of truth for revenue performance by defining core metrics, data sources, and reporting across ARR, net new ARR, GRR, NRR, pipeline coverage, win rate, sales cycle, and CAC payback; own executive and Board-level reporting Lead forecasting and revenue accountability end to end across new business, renewals, and expansion, establishing clear definitions, cadence, and ownership while continuously improving forecast accuracy Build and enforce scalable processes

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Customer Success Director – Healthcare will own and execute CLEAR’s healthcare customer success strategy, driving long-term value, adoption, and expansion across our partner ecosystem. What you’ll do: Own and drive CLEAR’s customer success strategy across healthcare partners, ensuring strong adoption, retention, and expansion of CLEAR’s identity solution Build, develop, and lead a high-performing Customer Success function, setting clear goals, coaching team members, and driving a culture of accountability and excellence Establish and deepen executive-level relationships across healthcare organizations, positioning CLEAR as a trusted, strategic partner Partner cross-functionally with Business Development, Product, Technology, and Operations to shape and deliver scalable, high-impact customer experiences Lead end-to-end lifecycle management across complex healthcare implementations, from solution design and contracting through execution and ongoing optimization How you’ll measure success: Performance against renewals, contract expansion, and revenue growth across healthcare partners Product adoption, utilization, and successful rollout of new healthcare use cases Partner satisfaction, retention, and executive-level engagement Operational excellence across implementations, including on-time delivery and scalability What you're great at: 8+ years of experience in customer success, partnerships, consulting, or related roles, with significant experience in healthcare Proven track record of building and leading high-performin

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Director, Sales Performance & Enablement will own the strategy and systems that drive sales performance across CLEAR’s airport network, translating commercial priorities into playbooks, tools, incentives, and field execution that improve conversion and sales volume. Reporting to the VP, Sales & Service, you’ll combine data-driven strategy with hands-on field leadership to identify what works, test it quickly, and scale it across the network. What you'll do: Own CLEAR’s airport sales execution strategy, developing scalable playbooks, tools, quality standards, and performance frameworks that drive conversion and sales volume across the network Analyze sales performance, market dynamics, and field insights to set network targets, identify performance opportunities, prioritize investment, and translate data into clear actions for the field Build a rigorous test-and-learn engine across high-volume airports, rapidly piloting sales approaches, scripts, tools, and incentives and using results to determine what scales network-wide Partner with Field Operations leaders to embed sales standards, coaching rhythms, and performance cadences into existing station operations, driving consistent execution through influence and shared accountability Lead a high-performing team focused on sales performance intelligence and field quality, while partnering with People and Finance to design commission structures, incentives, and recognition programs that reinforce the right front-line behaviors How you'll measure success: Network-wi

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. As a Senior Business Recruiter, you’ll lead business-critical searches across CLEAR, with a focus on senior and highly specialized talent. You’ll partner closely with leaders to shape talent strategies, build high-caliber pipelines, and deliver exceptional hiring outcomes while raising the bar for recruiting across the organization. What you'll do: Full-cycle recruiting for senior, specialized, and business-critical roles, developing tailored search strategies to attract and close exceptional talent Serve as a trusted talent advisor to leaders, translating business needs into clear talent strategies and using market intelligence, data, and insights to influence hiring decisions Build long-term talent pipelines through proactive sourcing, talent mapping, and relationship building, strengthening CLEAR’s access to high-caliber talent for current and future needs Design and drive thoughtful interview and selection strategies for complex searches, proactively identifying risks and creating efficient, high-quality experiences for candidates and hiring teams Partner with Compensation and People leadership on competitive offers and complex negotiations, while leading initiatives that strengthen recruiting processes, interviewer capability, employer brand, and Talent Acquisition effectiveness How you'll measure success: Time-to-fill decreases while quality-of-hire increases Offer acceptance rate increases Hiring manager and candidate experience What you're great at: 5+ years of full-cycle recruiting experience with a track record of hiring senio

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. CLEAR is looking for a modern, highly strategic communications leader to drive earned media and bring our biggest partnerships, products, and company moments to market. You’ll build a proactive communications engine across CLEAR1, CLEAR+, and other key initiatives, developing the strategy while rolling up your sleeves to write, pitch, launch, and execute the work. What you'll do: Own communications approach and execution for major CLEAR announcements, partnerships and launches across CLEAR1, CLEAR+, and other priority areas of the business Build and maintain strong relationships with national, business, technology, travel and trade media, as well as new media types, proactively developing stories and opportunities that drive awareness, consideration and understanding of CLEAR Turn business priorities into compelling narratives and integrated communications plans, identifying how earned media, executive visibility, partners, owned channels and other communications levers can work together to maximize impact Lead announcements from idea through execution, developing messaging, writing press materials, pitching media, preparing spokespeople, coordinating internal and external stakeholders and ensuring flawless launch execution Build the processes, rhythms and tools that make CLEAR’s communications function increasingly proactive and scalable, creating visibility into upcoming moments and identifying opportunities to tell a bigger, more connected CLEAR story How you'll measure success: Quality, relevance and reach of earned me

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We’re looking for a strategic and execution-oriented Senior Director, Revenue Operations to lead and scale the operational backbone of our B2B organization. Sitting within B2B Operations, this role will own the strategy, architecture, and optimization of our revenue systems, processes, and analytics across Sales, Customer Success, and Marketing. You will serve as a key partner to B2B leadership, driving operational rigor, scalable infrastructure, and data-driven decision-making to accelerate revenue growth. You will define the roadmap for revenue systems, lead cross-functional initiatives, and build the foundation for long-term scale. What you'll do: Define and execute the B2B Revenue Operations roadmap in alignment with C1 growth objectives Act as a strategic partner to B2B leadership on forecasting, pipeline health, performance metrics, and operational investments. Establish scalable processes that improve conversion, velocity, forecasting accuracy, and revenue predictability at scale. Lead the redesign of Salesforce to support complex B2B sales motions, with hands-on responsibility for system configuration, reports, and dashboards Architect and optimize the full revenue tech stack (Salesforce, Outreach, ZoomInfo, HubSpot, Gong, LinkedIn Sales Navigator, etc.) Maintain data quality (deduplication, enrichment, normalization), build and evolve reporting frameworks, and troubleshoot integration issues across the revenue tech stack when they arise. Create and maintain internal documentation, runbooks, and training materials; support enabl

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. Today, CLEAR is well-known as a leader in digital and biometric identification, reducing friction for our members wherever an ID check is needed. We’re looking for a Senior Software Engineer to establish our Observability framework and foundations. You will join us to accelerate building and scaling our innovative systems that support our growing identity platform. You will drive on Observability best practices to find and fix gaps in our observability and our overall systems. You will also lead practices such as load testing, capacity planning, game days, chaos testing, and incident post-mortems. What You Will Do: Embed within the Engineering pillar to deeply understand the product and implement observability across all key flows Facilitate and build load testing cases, ensuring we understand the limits and scaling factors of our services and systems Contribute to observability and support the design of new services and systems, ensuring highly reliable and scalable concepts are implemented Build and lead practices such as game days, chaos engineering, and failure analysis Build long-term capacity plans, with an eye toward reliability and cost-efficiency Who You Are: 6+ experience writing production-grade software in a modern language, such as Java and Python. Strong knowledge of distributed systems concepts (think CAP theorem), microservices architecture, and distributed tracing . Experience with modern observability systems such as Datadog. Experience with performance debugging tools and patterns. You should be able to read a f

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Enterprise Account Executive will drive C1’s growth by identifying, structuring, and closing strategic deals with large enterprise organizations. This role will expand CLEAR’s networked identity platform across industries by building high-impact relationships and delivering scalable, revenue-generating deals. What you'll do: Drive enterprise growth by sourcing, developing, and closing strategic partnerships across key industries Own the full deal lifecycle from prospecting through negotiation, contracting, and launch Build and manage a robust enterprise pipeline, leveraging outbound efforts, industry relationships, and market insights Partner cross-functionally with Product, Legal, Security, and Partner Success to align solutions with partner needs and CLEAR capabilities Represent CLEAR externally through executive meetings, industry events, and thought leadership to strengthen market presence How you'll measure success: Total contract value (TCV), annual contract value (ACV), and revenue generated from enterprise partnerships Pipeline growth, conversion rates, and deal velocity across enterprise opportunities Number of new enterprise logos and expansion within existing partners Successful launch and activation of enterprise partnerships What you're great at: 8+ years of experience in enterprise business development, partnerships, or B2B sales within SaaS, identity, fintech, or enterprise technology Proven track record of sourcing, negotiating, and closing complex, high-value enterprise deals Strong executive presence

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We're looking for a Business Development Representative to help grow CLEAR’s Healthcare business by building pipeline and creating qualified opportunities with healthcare organizations and prospective partners. You’ll combine thoughtful prospecting, compelling storytelling, and curiosity about our customers to introduce healthcare leaders to CLEAR’s identity solutions and help make healthcare experiences safer and easier. What you'll do: Own pipeline generation across inbound and outbound channels, consistently creating high-quality opportunities for CLEAR’s Healthcare business Prospect and engage healthcare decision-makers through strategic, personalized outreach across email, phone, social selling, and other channels Understand prospective customers, their needs, their challenges, and the healthcare landscape to clearly articulate how CLEAR’s identity solutions can create value Partner closely with Sales and Account Executives to qualify prospects, uncover opportunities, and build pipeline that converts into revenue Collaborate with Marketing, Sales, and Product to sharpen messaging and go-to-market strategies, using data and insights to continuously improve outreach, conversion, and efficiency How you'll measure success: Qualified healthcare pipeline generated and influenced against quarterly targets Achievement of outbound activity, response, meeting conversion, and opportunity generation targets Revenue contribution from sourced opportunities, including pipeline quality, velocity, and conversion to closed-won business