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About the Team OpenAI’s Strategic Finance organization provides financial insights and guidance to support the company’s long-term strategy and ambitious growth. We partner across Product, Partnerships, Engineering, and GTM to allocate resources to the highest-impact opportunities while protecting sustainable unit economics. The Applications Technology Strategic Finance team partners closely with Product to scale core offerings and bring new products to market. We lead revenue forecasting and performance management across the product portfolio, including economic margins, pricing, and partnership deal pricing and structuring. About the Role We are hiring on our Strategic Finance Partnerships team to drive strategic decision-making across OpenAI’s growth and media partnership portfolio, focused on our consumer business. This role will be a critical finance partner to Partnerships deal leads and Product owners, responsible for evaluating, pricing, and structuring partnerships, and translating partner opportunity into decision-ready economics and performance management. The role will be hands-on in deal evaluation, negotiation support, and portfolio oversight. You will shape how OpenAI approaches partnership unit economics, measurement and incrementality, and how partnership performance is incorporated into forecasts and planning. This role is based in San Francisco, CA, with a hybrid work model (3 days/week in-office). Relocation assistance is available. In this role, you will: Own financial evaluation for growth and media partnerships, including modeling revenue, margin, compute, and payback to support decision-making and negotiations. Develop clear economic frameworks and deal guardrails (pricing floors, rev-share structures, caps, minimum guarantees, performance-based terms) to protect long-term unit economics. Partner closely with Product and Partnerships to define and measure incrementality and ensure contract terms align with measurable outcomes. Lead partnershi

About the Team The Personalization-Memory team, within OpenAI's broader Personal AGI organization, is focused on developing agents that can learn from prior interactions in order to become more helpful and efficient over time. We build general-purpose memory and personalization capabilities that transfer across ChatGPT and other agentic products, and we collaborate with applied engineering on the product surfaces that allow users to interact with memory. About the Role As a Research Engineer / Research Scientist on the Personalization-Memory team, you will research and develop improvements to memory usage and personalization in OpenAI's frontier models. Our team works on reinforcement learning, dataset creation, evaluations, and other post-training methods. We partner closely with research and product teams across the company to realize the vision of a truly personalized ChatGPT. We're looking for individuals who have a background in frontier model post-training, are able to iterate quickly, and who are passionate about product-driven research. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own and pursue a research agenda for improving memory use and personalization in frontier models. Build robust evaluations for tracking modeling improvements. Design, implement, test, and debug code across our research stack. Collaborate closely with the research and product teams to influence the shape of technical solutions in the product. You might thrive in this role if you: Are passionate about personalization and building personalized assistants. Have experience working with user signals and human data to turn feedback into reliable signals for training and evaluation. Have a deep understanding of frontier model post-training and machine learning applications. Value principled approaches and research craftsmanship. Are comfortable diving into a lar

About the Team OpenAI's mission is to ensure that artificial general intelligence benefits all of humanity. The Consumer Devices team is building a new generation of AI-powered products that seamlessly integrate hardware and software to create intuitive, transformative experiences. We bring together experts across embedded systems, machine learning, hardware, design, and product engineering to develop products at the intersection of AI and consumer technology. About the Role OpenAI is seeking a System Power Engineer to characterize, measure, and optimize power consumption across our embedded hardware products. In this role, you will work closely with Electrical Engineering and system software teams to build power test automation, measure subsystem-level power usage, and drive improvements that directly impact battery life, thermal behavior, charging performance, and system reliability. You will help establish the methodologies and metrics used to understand and improve power efficiency across real-world product experiences, from controlled lab environments to representative day-in-the-life usage scenarios. This role requires hands-on experience with embedded hardware platforms, power instrumentation, and the analysis of power profiles and system behavior. This role is based in San Francisco, CA. We use a hybrid work model of four days per week in the office and one day working remotely. Relocation assistance is available for new hires. In this role, you will: Define and develop power testing automation to evaluate system behavior across a range of workloads and operating conditions. Measure subsystem-level power consumption using power breakout probes and other lab instrumentation. Develop and execute power characterization tests spanning basic workloads, complex mixed-use scenarios, and representative day-of-use experiences. Partner closely with Electrical Engineers to identify opportunities to improve system power efficiency. Collaborate with software engineering

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own technical delivery across multiple deployments from first prototype to stable production Build full-stack systems that deliver customer value and sharpen how we learn Embed closely with customer teams, understand their needs, and guide adoption of what you build Scope work, sequence delivery, and remove blockers early Make trade-offs between scope, speed, and quality; adjust plans to protect delivery Contribute directly in the code when progress or clarity depends on it Codify working patterns into tools, playbooks, or building blocks that others can use Share field feedback that helps Research and Product understand where the models succeed and where they can improve Keep teams moving through clarity and follow-through You might thrive in this role if you Bring 5+ years of engineering or technical deployment experience that includes customer-facing work Have scoped and delivered complex systems in fast-moving or ambiguous environments Write and review production-grade code across frontend and backend using Python, JavaScript,

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Technical Program Manager to join our Senior Support Engineering team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and

About the Team Full Stack engineers within the Fleet Scheduling team are dedicated to building intuitive and scalable interfaces that empower researchers to efficiently manage AI workloads across some of the largest supercomputers in the world. Our focus is on developing robust, high-performance systems that provide real-time insights, resource tracking, and seamless interaction with complex infrastructure. We aim to optimize resource allocation, minimize operational overhead, and create user-friendly tools that enhance researcher productivity and system transparency. About the Role You will design, develop, and operate web-based systems that provide a powerful and intuitive interface to OpenAI’s supercomputing clusters. You will collaborate closely with researcher, product and infrastructure teams to deliver scalable solutions that enable seamless monitoring, job scheduling, and resource management. This is an opportunity to work at the cutting edge of AI infrastructure, designing tools that scale to exascale workloads while maintaining usability and performance. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design and develop full-stack web applications to track, monitor, and manage large-scale AI workloads in real time. Collaborate with researchers and infrastructure teams to translate complex operational needs into intuitive UIs and scalable backends. Build data visualization tools (e.g., Gantt charts, dashboards) to provide insights into job scheduling and resource allocation. Optimize backend services to handle massive data throughput while ensuring low-latency performance and high availability. Implement frontend components that provide seamless interactions with scheduling, storage, and compute systems. Ensure system security, reliability, and scalability across globally distributed supercomputing infrastructure. You might thrive i

The Fleet team at OpenAI supports the computing environment that powers our cutting-edge research and product development. We oversee large-scale systems that span data centers, GPUs, networking, and more, ensuring high availability, performance, and efficiency. Our work enables OpenAI’s models to operate seamlessly at scale, supporting both internal research and external products like ChatGPT. We prioritize safety, reliability, and responsible AI deployment over unchecked growth. About the Role The Software Engineer, Operating Systems & Orchestration will focus on building systems to manage hardware, configurations, vendors, and the people interacting with our infrastructure. You will design and develop solutions that integrate individual nodes and servers into unified clusters, directly contributing to advancing AI research by streamlining the overall research user experience. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design and build systems to manage both cloud and bare-metal fleets at scale. Develop tools that integrate low-level hardware metrics with high-level job scheduling and cluster management algorithms. Leverage LLMs to coordinate vendor operations and optimize infrastructure workflows. Automate infrastructure processes, reducing repetitive toil and improving system reliability. Collaborate with hardware, infrastructure, and research teams to ensure seamless integration across the stack. Continuously improve tools, automation, processes, and documentation to enhance operational efficiency. You might thrive in this role if you: Have strong software engineering skills with experience in large-scale infrastructure environments. Possess broad knowledge of cluster-level systems (e.g., Kubernetes, CI/CD pipelines, Terraform, cloud providers). Have deep expertise in server-level systems (e.g., systems, containerization, Chef,

About the Team The Proactivity Research team, within OpenAI’s broader Personal AGI team, is focused on making our models in ChatGPT and future potential products proactive in ways that are truly useful. We're laying the technical foundations for AI that can anticipate what users need in real time, adapt as their goals and preferences shift, and build a deeper, evolving understanding of the person it's helping. About the Role As a Research Engineer / Scientist, you will research and develop improvements to our models’ personalization and agentic capabilities. Our team works on reinforcement learning, dataset creation, evaluations, and other post-training methods. We partner closely with research and product teams across the company to realize the vision of a highly personalized, collaborative, and proactive assistant. We're looking for individuals with strong ML engineering skills and research experience, especially with novel and highly capable models. An ideal candidate is passionate about product-driven research. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own and pursue a research agenda to improve the proactivity and ability of our models to further user goals. Build robust evaluations for tracking modeling improvements. Design, implement, test, and debug code across our research stack. Collaborate closely with the other research and product teams to influence the shape of technical solutions in the product You might thrive in this role if you: Have a deep understanding of machine learning and machine learning applications. Have a working knowledge of LLM post-training and evaluation approaches Are passionate about, or have experience thinking about, personalization and enabling users to achieve their goals Are comfortable diving into a large ML codebase to debug. Thrive in a dynamic and technically complex environment. About OpenAI

This role will support the fleet infrastructure team at OpenAI. The fleet team focuses on running the world’s largest, most reliable, and frictionless GPU fleet to support OpenAI’s general purpose model training and deployment. Work on this team ranges from Maximizing GPUs doing useful work by building user-friendly scheduling and quota systems Running a reliable and low maintenance platform by building push-button automation for kubernetes cluster provisioning and upgrades Supporting research workflows with service frameworks and deployment systems Ensuring fast model startup times though high performance snapshot delivery across blob storage down to hardware caching Much more! About the Role As an engineer within Fleet infrastructure, you will design, write, deploy, and operate infrastructure systems for model deployment and training on one of the world’s largest GPU fleet. The scale is immense, the timelines are tight, and the organization is moving fast; this is an opportunity to shape a critical system in support of OpenAI's mission to advance AI capabilities responsibly. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design, implement and operate components of our compute fleet including job scheduling, cluster management, snapshot delivery, and CI/CD systems. Interface with researchers and product teams to understand workload requirements Collaborate with hardware, infrastructure, and business teams to provide a high utilization and high reliability service You might thrive in this role if you: Have experience with hyperscale compute systems Possess strong programming skills Have experience working in public clouds (especially Azure) Have experience working in Kubernetes Execution focused mentality paired with a rigorous focus on user requirements As a bonus, have an understanding of AI/ML workloads About OpenAI OpenAI is an AI resea

About the Team The Strategic Finance team provides financial insights and guidance to support the organization's long-term goals and strategies. We partner across the business to allocate and deploy our resources for the highest impact outcomes. About the Role We are hiring a Hardware Finance Manager, Consolidations & Systems to own the consolidated financial reporting, forecasting cadence, and financial systems across our hardware organizations (Io and Robotics). This role sits at the intersection of Hardware Finance, central FP&A, Accounting, and Finance Systems, and is responsible for ensuring leadership has a single, accurate, and timely financial view of the hardware business. This role will serve as the embedded owner of the hardware financial backbone, with end-to-end responsibility for consolidated P&L reporting, forecasting and variance analysis, and the systems and processes that enable scalable, decision-ready insights. You will help ensure hardware financials are consistent, auditable, and fit for executive and board-level decision-making as the organization scales in size, complexity, and capital intensity. We have a strong preference for candidates who can be based in our San Francisco HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will oversee multiple areas of responsibility: Own end-to-end consolidated financial reporting for all hardware organizations (Io and Robotics), delivering a single, integrated P&L view across R&D, Product, Revenue, COGS, and OpEx. Establish and run the hardware financial operating cadence, including monthly close, forecasting, reforecasting, and variance analysis, ensuring consistency and accountability across teams. Serve as a key finance partner to Hardware Finance leads, central FP&A, and Accounting, aligning bottoms-up plans with accounting actuals and enterprise reporting requirements. Build and maintain consoli

About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. Proactively iden

About the Team The Future of Computing Research team is an Applied Research team within the Consumer Devices group focused on developing new methods and models as we advance forward in our mission of building AGI that benefits all of humanity. As a Software Engineer on the Future of Computing Research team, you will work together with both the best ML researchers in the world and the greatest design talent of our generation to push the frontier of model capabilities. About the Role We are looking for a Software Engineer to join our team to build tools and services that enable AI research, evaluation, and data generation workflows. The best work in this role will start with an ambiguous design question and turn it into working research systems. You will work closely with researchers, designers, and engineers to build the evaluation systems, synthetic data generation pipelines, review tools, and supporting platform services. The goal is to make these workflows easier to create, run, and trust without requiring bespoke engineering support for each new design concept. You will help ensure that research artifacts have a clear lifecycle, runs are reproducible and observable, and results provide useful evidence for product and model-training decisions while the underlying systems remain reliable and reusable. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Build web applications, APIs, data models, and backend services for AI research workflows. Build tools to author and manage evaluation tasks, rubrics, graders, suites, and rollout configurations, including workflows for publishing, versioning, auditing, and sharing research artifacts. Automate evaluation runs and generate useful reports for design, research, and engineering teams. Support synthetic data generation workflows for multimodal and conversational research, including tools that comb

About the Team Our Applied team brings OpenAI technologies to consumers and businesses around the world. We collaborate across research, engineering, design and business functions to turn cutting-edge AI advancements into impactful real-world applications. Our team has been behind notable product launches ( ChatGPT , API , Sora ), creating tools that help developers write code, enable businesses to operate more efficiently, and empower individuals to learn and create. As AI capabilities rapidly evolve, we focus on ensuring that our products are safe, accessible, and beneficial to all. About the Role As a Data Scientist on the Applied Product team, you will contribute to a data-driven product development culture for consumer and enterprise products at OpenAI. This is critical as our products reach millions of users and businesses worldwide. We are focused on aligning both research and product development to drive measurable impact for these individuals and organizations alike. You should expect to define our north-star metrics, design A/B tests, and establish source-of-truth dashboards that the entire company can use to answer their own product questions. Most importantly, you should expect to be a core member of the product development team. This role is based in San Francisco, CA or Seattle, WA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Embed with the product development team as a trusted partner, uncovering new ways to improve the product and drive growth Define and interpret A/B tests that help answer critical questions about the impact of model and UX changes to our product Establish a data-driven product development culture by defining, tracking, and operationalizing feature-, product-, and company-level metrics Develop and socialize dashboards, reports, and other ways of enabling the team and company to answer product data questions in a self-serve way You might thrive

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan Support your customer accounts from initial engagement to successful deployment, expansion, and through to renewal Develop new and existing accounts through pipeline generation, discovery, evaluation, and successful adoption Partner with solutions and research engineering to build and execute complex customer programs and projects Own a revenue target Manage revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and

About the Team OpenAI's Training team is responsible for producing the large language models that power our research, our products, and ultimately bring us closer to AGI. Achieving this goal requires combining deep research into improving our current architecture, datasets and optimization techniques, alongside long-term bets aimed at improving the efficiency and capability of future generations of models. We are responsible for integrating these techniques and producing model artifacts used by the rest of the company, and ensuring that these models are world-class in every respect. Recent examples of artifacts with major contributions from our team include GPT4-Turbo, GPT-4o and o1-mini. About the Role As a member of the architecture team, you will push the frontier of architecture development for OpenAI's flagship models, enhancing intelligence, efficiency, and adding new capabilities. Ideal candidates have a deep understanding of LLM architectures, a sophisticated understanding of model inference, and a hands-on empirical approach. A good fit for this role will be equally happy coming up with a creative breakthrough, investing in strengthening a baseline, designing an eval, debugging a thorny regression, or tracking down a bottleneck. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design, prototype and scale up new architectures to improve model intelligence Execute and analyze experiments autonomously and collaboratively Study, debug, and optimize both model performance and computational performance Contribute to training and inference infrastructure You might thrive in this role if you: Have experience landing contributions to major LLM training runs Can thoroughly evaluate and improve deep learning architectures in a self-directed fashion Are motivated by safely deploying LLMs in the real world Are well-versed in the state of the art tran