Officer Mdm in United States

About the team The Applied AI Engineer, Digital Natives team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of frontier AI use cases for their industry and drive them to production through strong technical guidance. As an Applied AI Engineer in the Digital Native segment, you’ll help large and highly sophisticated companies transform their business through custom AI solutions applications such as customer service, automated content generation, contextual search, personalization, and other novel use cases leveraging OpenAI’s newest, most exciting models and latest capabilities. About the role We are looking for a driven solutions leader with a product mindset to partner with our customers and ensure they achieve tangible business value with frontier AI. You will pair with senior customer leaders to establish AI strategic roadmaps and identify the highest value applications. You’ll then partner with their engineering and product teams to move from prototype through production. You’ll take a holistic view of their needs and design an enterprise architecture using OpenAI APIs and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product. This role is based in our NYC office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Deeply embedded with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our APIs. Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value. Experiment and prototype solutions with and for your customers. Forge and manage relationships wi

About the Role We’re looking for a Procurement Enablement Lead to improve how employees and stakeholders navigate procurement at OpenAI. This role partners across Procurement, Finance, Legal, Security, Privacy, and Enterprise Technology to simplify workflows, improve guidance, and support scalable procurement experiences across the procurement lifecycle. You’ll translate procurement policies and operational requirements into clearer processes, better-enabled systems, and more intuitive employee experiences that reduce friction while strengthening consistency and controls as OpenAI continues to grow. This role is ideal for someone who combines operational judgment, process design, and strong cross-functional partnership skills. You should be comfortable working in evolving environments where systems and workflows are still being built and continuously improved. A key part of the role will be identifying opportunities to use AI and automation to streamline workflows, reduce manual work, and improve service delivery across Procurement operations. This role is based in San Francisco, CA. We use a hybrid work model of 3 days per week in the office and offer relocation assistance to new employees. In this role, you will: Partner across Procurement, Finance, Legal, Security, Privacy, and Enterprise Technology to improve how procurement work gets requested, routed, approved, and supported across the spend lifecycle. Help design and improve procurement intake, guidance, and workflow experiences that make it easier for employees and stakeholders to navigate procurement processes. Translate procurement policies, operational needs, stakeholder feedback, and operational insights into clear business requirements for workflows, automation, reporting, analytics, and process improvements. Partner with Enterprise Technology and tool owners to support workflow configuration improvements across procurement systems, including approvals, routing, SLAs, escalation paths, exception handlin

About the Team OpenAI’s Hardware organization develops system and infrastructure solutions optimized for advanced AI workloads. We collaborate across research, software, and external hardware partners to design and deploy next-generation AI systems at scale. Our team works closely with silicon vendors and system partners to evaluate emerging technologies, validate performance characteristics, and ensure that hardware capabilities translate effectively to real-world AI workloads. About the Role We are seeking a 3P Hardware Architecture Expert with deep expertise in GPU and accelerator architectures to engage directly with silicon vendors and guide hardware decisions for AI infrastructure. In this role, you will evaluate architectural tradeoffs across compute, memory, and interconnect systems, translating vendor specifications into real-world workload impact. You will play a critical role in early silicon evaluation, benchmarking, and performance validation, helping ensure that next-generation hardware meets the needs of our workloads. This role is highly hands-on and requires both deep technical understanding and the ability to engage at a high level with partners such as NVIDIA and AMD on architectural direction and design tradeoffs. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance. Key Responsibilities Engage deeply with silicon vendors (e.g NVIDIA & AMD) on GPU and accelerator architecture tradeoffs. Analyze and interpret performance, power, and efficiency characteristics of next-generation hardware. Translate vendor specifications into expected real-world performance for AI workloads. Evaluate architectural aspects including: compute throughput and utilization memory systems (HBM, cache hierarchies, bandwidth constraints) data types and precision tradeoffs (FP16, BF16, FP8, etc.) interconnect and scaling behavior. Run benchmarks and profiling to validate hardware performance a

About the team The Applied AI Engineer - Digital Natives team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of frontier AI use cases for their industry and drive them to production through strong technical guidance. As an Applied AI Engineer in the Digital Native segment, you’ll help large and highly sophisticated companies transform their business through custom AI solutions applications such as customer service, automated content generation, contextual search, personalization, and other novel use cases leveraging OpenAI’s newest, most exciting models and latest capabilities. About the role We are looking for a driven solutions leader with a product mindset to partner with our customers and ensure they achieve tangible business value with frontier AI. You will pair with senior customer leaders to establish AI strategic roadmaps and identify the highest value applications. You’ll then partner with their engineering and product teams to move from prototype through production. You’ll take a holistic view of their needs and design an enterprise architecture using OpenAI APIs and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product. This role is based in our SF or Seattle office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Deeply embedded with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our APIs. Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value. Experiment and prototype solutions with and for your customers. Forge and manage relat

About the Team The Statsig team within OpenAI owns the experimentation, rollout, dynamic configuration, and analytics infrastructure that sits on the launch path for OpenAI products. Our systems help teams ship safely, evaluate product and model changes in production, and make high-confidence decisions from real-world usage. Statsig began as an independent company built around experimentation, feature management, and product analytics at scale. After Statsig joined OpenAI, the team began the next chapter: bringing that platform expertise and infrastructure into OpenAI as the experimentation and rollout foundation for every product we ship. This is infrastructure with a very direct product consequence. Teams working on ChatGPT, Codex, model measurement, consumer experiences including ads, business subscriptions, developer products, and shared platform systems depend on Statsig to evaluate configurations, move traffic safely, ingest experiment data, serve analytics, and roll changes forward or back when production reality demands it. We are at a critical point in the platform journey. Adoption is accelerating quickly across OpenAI, and the systems that were already important are becoming load-bearing for how the company launches. The infrastructure needs to stay fast under sharply increasing evaluation volume, reliable when more services depend on it, observable enough to debug quickly, and efficient enough to support OpenAI-wide scale. Recent SDK and server-side infrastructure work has already produced measurable wins in latency, reliability, memory usage, and compute efficiency across important services. The next phase is to make those gains systematic: a platform that can absorb rapidly growing product velocity while preserving low latency, data quality, operational safety, and developer trust. Based out of OpenAI's Bellevue office, we are a close-knit team that values in-person collaboration, technical depth, operational ownership, and building infrastructure that

About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role As a Product Engagement Manager on the User Operations team, you will lead a team of Product Engagement Specialists responsible for ensuring smooth, successful product launches across internal and external teams. You’ll be the glue connecting product teams and support operations, equipping teams with the tools and knowledge needed to support new product rollouts. You’ll build scalable feedback loops that capture the voice of the user and translate insights into actionable product improvements, and ensure that frontline teams have the knowledge and skills to deliver accurate, delightful customer interactions at scale. We’re looking for someone who thrives at the intersection of product management, team enablement, and customer advocacy, and who enjoys working cross-functionally in a fast-paced, evolving environment. This person will manage the day-to-day work while also helping architect the systems needed to scale it. The successful candidate will be a leader-coach who can lead a small team while continuing to perform individual contributor work. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead a team coordinating product launches across internal and external teams, ensuring seamless execution and support readiness. Set the team’s strategy and priorities, translate them into c

About the Team OpenAI’s Hardware organization develops system and infrastructure solutions designed for the unique demands of advanced AI workloads. We work closely with architecture, infrastructure, and vendor teams to evaluate system performance and guide critical design decisions. Our team focuses on building and applying performance modeling frameworks to understand system behavior, quantify tradeoffs, and inform next-generation infrastructure design. About the Role We are seeking Performance Modeling Engineers to develop and apply modeling tools that evaluate AI system performance and inform architectural decisions. In this role, you will work closely with the Performance Modeling Lead and partner teams to analyze system behavior, run simulations or analytical models, and help quantify tradeoffs across compute, memory, networking, and storage. You will contribute to building modeling frameworks and applying them to real-world questions that impact system design and vendor decisions. This role is well-suited for engineers with strong software or modeling backgrounds who are interested in developing deeper expertise in system architecture and AI infrastructure. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance. Key Responsibilities Develop and maintain performance modeling tools and frameworks. Build models to evaluate system behavior across: compute, memory, and interconnect subsystems distributed system scaling and bottlenecks. Run simulations and analytical models to support architectural tradeoff analysis. Collaborate with performance modeling lead and system architects to answer forward-looking design questions. Analyze and interpret modeling outputs, translating results into actionable insights. Validate models against real system measurements and workload behavior. Contribute to improving modeling fidelity, usability, and scalability. Qualifications Strong software engineeri

About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from individual customers to early-stage startups and established global enterprises. Given OpenAI’s breakneck shipping cadence and growth – and the expectation that it will only accelerate – our ability to architect automation systems and agentic workflows for scale is central to our ability to maintain exceptional support quality in the face of AGI. About the Role We are seeking a Support Operations Lead who combines operational leadership, systems thinking, vendor management, and hands-on execution. You’ll own service health, automation programs, partner and vendor management. In addition to delivering high-quality service, you’ll identify opportunities to reduce manual work, experiment with tools and help operationalize AI across support at scale. This is not a traditional support operations lead role. We’re looking for someone to help us define the future of support, who thrive at the intersection of team/project management, systems building, data science/engineering, and with deep craft experience in the support operations space. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead and evolve organizational design for our frontline operations across partner and vendor management, coaching teams to expand automation and deliver measurable capacity gains. Lead multi-site partner management, including commercial ownership, capacity planning and workfor

About the Role The AI Deployment Manager (ADM) - Pilots is a customer-facing role responsible for leading structured, time-bound enterprise AI pilots from initial scoping through final executive readout. This role is focused on helping customers evaluate OpenAI’s products in real-world contexts, identify high-value use cases, and generate clear, decision-ready signals tied to business value. You will design and lead pilot engagements that drive activation, sustained usage, and measurable impact across ChatGPT Enterprise, Codex, and adjacent workflows. This includes partnering with customer stakeholders to define success criteria, guiding users from experimentation to real adoption, and translating pilot outcomes into clear recommendations that support expansion or purchase decisions. This role requires strong judgment, the ability to operate in ambiguity, and a consistent focus on connecting technical capabilities to business outcomes. You will regularly engage both executive stakeholders and working teams, adapting your approach to meet customers where they are and move them forward. In this role, you will: Own the design and execution of enterprise AI pilots, including scoping, cohort definition, and success criteria aligned to a clear commercial decision. Identify and prioritize a small set of high-impact use cases that can generate credible signal within a 30–45 day pilot. Drive activation and sustained engagement across pilot cohorts through targeted enablement, office hours, and workflow-level coaching. Monitor pilot performance and adapt in real time, diagnosing gaps in engagement, use case traction, or stakeholder alignment. Translate pilot signals into clear, executive-ready recommendations, including whether and how the customer should expand. Navigate customer constraints such as security, data access, and competing tools while maintaining pilot momentum. Partner closely with ADs, SEs, and customer stakeholders to align on scope, risks, and next steps. Ca

About the Team OpenAI’s Hardware organization develops system and infrastructure solutions designed for the unique demands of advanced AI workloads. We work closely with research, software, and external hardware partners to shape the next generation of AI systems, from silicon through full-scale deployments. Our team focuses on understanding and optimizing performance across the full system stack—ensuring that architectural decisions are grounded in rigorous, quantitative analysis of real-world workloads. About the Role We are seeking a Performance Modeling Lead to build and lead a small, high-impact team responsible for answering forward-looking architectural questions across AI infrastructure systems. You will develop modeling frameworks and methodologies to evaluate system-level tradeoffs and guide key design decisions. Your work will directly influence reference architectures, vendor designs, and long-term infrastructure strategy. This role sits at the intersection of AI workloads, system architecture, and quantitative modeling, and requires strong technical judgment, ownership, and the ability to translate complex analysis into clear, actionable guidance. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance. Key Responsibilities Build and own a performance modeling framework/toolchain to evaluate AI systems across multiple levels of abstraction. Analyze and quantify architectural tradeoffs across compute, memory, networking, storage, and system topology. Develop performance models to guide decisions on: scale-up vs. scale-out architectures interconnect and network design memory hierarchy and system balance. Translate modeling outputs into clear recommendations for internal teams and external hardware vendors. Influence reference designs and vendor roadmaps through data-driven insights. Partner closely with machine learning, systems, and hardware teams to understand workload characte

About the Team The Strategic Finance team provides financial insights and guidance to support OpenAI’s long-term goals and strategies. We partner across the business to allocate and deploy our resources for the highest-impact outcomes.  Within Strategic Finance, the B2B team focuses on the financial performance of our products and GTM functions, ensuring tight alignment between financial objectives and company strategy. We partner with leaders across Product, GTM, Research, Partnerships, and Operations to: Drive operational planning, financial forecasting, and performance management. Provide decision-quality insights on product and financial performance to inform strategic resource allocation. Build the “0→1” financial foundations required to scale and accelerate growth. About the Role We are hiring a senior leader in B2B Strategic Finance to build and scale a new pillar within our finance organization. This is a highly visible role that reports into the Head of B2B Strategic Finance and supports some of our most critical executive stakeholders, including our COO, CFO, and CRO, among others on the B2B Leadership Team. This role is ideally based in our San Francisco HQ, but we are open to NYC and Seattle. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Drive B2B finance scale and rigor Build and scale core financial infrastructure across the B2B business, including forecasting methodology, variance management, and performance narratives that drive accountability and decision-making velocity. Lead consolidated planning across revenue, gross margin (including compute), and opex for annual budget, forecasts, regular business reviews, and long-range planning. Establish durable management reporting: KPI definitions, dashboards, month-end/quarter-end deliverables, and exec-ready readouts. Partner with Corporate FP&A, Accounting, and Finance Systems/Data to evolve processes and contro

About the Team OpenAI’s Stargate and 3P Engineering teams are responsible for building and scaling the external infrastructure ecosystem that powers advanced AI systems. We work across hyperscalers, colocation providers, cloud partners, and strategic third-party operators to turn contracted capacity into production-ready compute. Our scope spans the full lifecycle of external deployments: commercial alignment, technical readiness, network integration, hardware enablement, operational readiness, and long-range scaling strategy. As OpenAI’s infrastructure footprint expands globally, we need leaders who can convert complex partner environments into reliable, high-velocity capacity for training and inference workloads. About the Role We are seeking a Technical Program Manager, Token-as-a-Service (TaaS) to lead delivery of external compute capacity that directly serves OpenAI model workloads. In this role, you will own complex cross-functional programs that transform third-party infrastructure into usable tokens at scale. You will partner across engineering, capacity planning, networking, hardware, finance, product, and external providers to ensure that deployed capacity translates into real production throughput. This role sits at the intersection of infrastructure execution, systems readiness, and business impact. Success requires strong technical fluency, elite program management, and the ability to drive accountability across internal teams and external partners. This is a high-visibility role with direct impact on OpenAI’s ability to scale model training and inference globally. This role is based in San Francisco, CA, with a hybrid work model of 3 days in office per week. Relocation assistance is available. Key Responsibilities Lead end-to-end delivery programs that convert external infrastructure capacity into production-ready token supply. Own readiness across compute, storage, networking, security, and operational dependencies for third-party environments. Build

About the Team The Statsig team within OpenAI builds the experimentation, feature rollout, dynamic configuration, and analytics systems that help OpenAI ship products with speed, safety, and evidence. Our work sits on the critical path for how product, engineering, research, and go-to-market teams learn from real-world usage and make high-confidence decisions. Statsig began as an independent company focused on helping builders move faster through trustworthy experimentation and feature management. After Statsig joined OpenAI, the team began the next chapter: bringing that deep product expertise, customer intuition, and mature platform infrastructure into OpenAI as the experimentation and rollout platform for every product we ship. Today, we support teams across ChatGPT, Codex, model measurement, consumer experiences including ads, business subscriptions, developer products, and the shared infrastructure that connects them. These teams rely on Statsig to safely introduce new capabilities, compare product and model behavior, measure impact, and roll changes forward or back with confidence. We are at a defining moment in the platform journey. OpenAI has the data, product surface area, and pace of innovation to learn faster than almost any organization in the world, but that potential only becomes real if teams can experiment responsibly, measure clearly, and roll out changes safely. Adoption of the platform is accelerating rapidly across the company, and recent SDK and server-side infrastructure work has already produced measurable wins in latency, reliability, memory usage, and compute efficiency for important services. Based out of OpenAI’s Bellevue office, we are a close-knit team that values in-person collaboration, urgency, craft, and impact. We build for other builders, and the best version of this team is one where every OpenAI product team can move faster because the experimentation and rollout layer is dependable, fast, and easy to use. About the Role We are l

About the Team OpenAI’s Infrastructure organization builds and evaluates the systems that power advanced AI workloads. We work closely with hardware, modeling, and architecture teams to ensure that new platforms deliver real-world performance aligned with workload needs. Our team focuses on understanding workload behavior across evolving hardware platforms—bridging the gap between theoretical capability and observed system performance. About the Role We are seeking a Workload Porting & Performance Engineer to evaluate new hardware platforms by porting benchmarks and real-world workloads, analyzing performance, and identifying system bottlenecks. In this role, you will bring up workloads on new systems, characterize performance behavior, and adapt workloads to better utilize hardware capabilities. You will play a critical role in validating new platforms and ensuring that performance aligns with expectations across compute, memory, and networking subsystems. This role requires strong hands-on experience with performance analysis, workload optimization, and system-level debugging across hardware and software boundaries. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance. Key Responsibilities Port and enable benchmarks and real-world workloads on new hardware platforms. Evaluate system performance across compute, memory, storage, and networking subsystems. Identify and analyze performance bottlenecks and inefficiencies. Adapt and optimize workloads to better utilize hardware capabilities. Develop and run performance experiments and profiling workflows. Compare expected vs. observed performance and provide feedback to: hardware architecture teams performance modeling teams system and software engineers. Debug issues across the stack, including software, runtime, and hardware interactions. Provide actionable insights to guide platform readiness and deployment decisions. Qualifications E

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As an AI Product Counsel on the Product and IP Legal team, you’ll focus on advising our AI product development team as they build and ship AI functionality—covering everything from product counseling for launches to accelerating AI partnership deals. This role exists because Notion is building the AI workspace that helps every person and team get more done, with intelligence embedded across the tools they use to think, create, and collaborate. We’re bringing frontier intelligence to the “Fortune 5 million,” across an unusually broad surface area (models, workflows, features, and platform). This role is central to that effort. This role reports to our Head of Product and IP Legal and will work closely day-to-day with our Lead AI Product Counsel. This role will be based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Accelerate partnerships for AI product development: collaborate with cross functional st