Operational Account Manager in New York

SUMMARY STATEMENT We are looking for a Solution Architect to design the technical solutions behind our client engagements and give delivery teams a clear, workable path from concept to production. You will work across enterprise data, software applications and GenAI - translating complex business problems into practical architectures that delivery teams can build and scale. This could include architecting an agentic workflow for clinical operations, a conversational analytics product grounded in enterprise data, or an AI-enabled decision platform for commercial teams. You will work directly with clients, define the architecture, test the most important technical decisions yourself and establish the foundations for successful delivery. This is an architecture-first role with meaningful hands-on engineering: you will stay close enough to implementation to prove the architecture works and support it through production delivery, without becoming the primary engineer for every component. You will also help shape the reusable patterns, technical standards and accelerators behind Lynx’s growing AI-native life sciences practice. KEY RESPONSIBILITIES Solution Architecture Own the end-to-end solution architecture for client engagements, including data models, system design, integration patterns and technology choices. Translate business requirements into clear technical designs and implementation paths that delivery teams can build from. Design solutions spanning enterprise data, APIs, applications, cloud platforms and GenAI capabilities. Lead technical discovery with clients: understand requirements, assess existing systems and identify dependencies, constraints and delivery risks. Present architectural options and trade-offs clearly to technical teams, business stakeholders and senior leaders. Make pragmatic decisions across build speed, cost, scalability, security and maintainability. Review key implementation decisions and remain

Datadog AI Research — Scholars Program with Carnegie Mellon University Datadog AI Research (DAIR) is partnering with Carnegie Mellon University to support a small number of PhD students working on open research problems grounded by ongoing efforts at Datadog/DAIR. You will frame a problem, run your own experiments, and write up what you find, with compute and data at a scale most academic labs cannot provide. You will collaborate with colleagues working on the same questions. The Lab And The Research: DAIR is an industrial research lab motivated by practical challenges in observability and software operation: detecting and diagnosing failures, understanding complex production environments, and helping engineers operate software more effectively. The lab focuses on creating specialized foundation models, post-training and evaluating AI agents, and building frontier-scale machine learning systems. By combining fundamental research with Datadog's large-scale, real-world data and infrastructure, the lab develops new AI capabilities and translates them into practical systems with meaningful impact. Internship projects are shaped with your DAIR mentor and your CMU faculty advisor. You do not need prior experience with observability, monitoring, or infrastructure. What You'll Do: Own a research project end to end: framing the question, running the experiments, writing it up Work directly with a DAIR mentor engaged in the same problem, and stay connected to your advisor and lab Publish, and use the work toward your dissertation See research reach production, when it works Who You Are: Currently enrolled in a PhD program at Carnegie Mellon in machine learning, computer science, statistics, or a related field Depth in at least one area relevant to the research above Comfort running real experiments — training models, working with GPUs, reading and reimplementing recent papers Evidence you can do research: conference or workshop papers, preprin

As a Product Manager – IaC Detection, you will define, build, and launch capabilities that proactively detect infrastructure issues in code (e.g. Terraform, Helm) before they can be deployed into production and escalate into production incidents. The Infrastructure Monitoring team has pioneered shift-left detection in the industry with Bits Infrastructure Operations , and we’re looking for a Product Manager to expand this capability to a broader set of use cases Customers (and thus developers) are increasingly standardizing on IaC tools to deploy and maintain ever-growing infrastructure in the cloud. At the same time, SREs and Infra teams struggle with an increasing number of production incidents. By shifting-left and identifying high-impact infra changes before they are deployed, we help reduce production incidents, reduce waste, and free up SRE time to focus on value-added tasks. You will own the roadmap to expand IaC detection to a broader set of use cases, including cost detection, blast radius impact, as well as configuration changes on infrastructure powering applications like nginx, postgres and more. You’ll partner closely with Engineering, Design, and customers to build and iterate on the roadmap, build product market fit, drive customer adoption (including internal usage), and focus on coverage and correctness of the AI system. This is an opportunity to lead an initiative at the intersection of AI, infrastructure operations, and autonomous observability. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead the product roadmap for IaC Detection, enabling customers to proactively detect and catch high-impact infrastructure and configuration changes before they are deployed into production and escalate into incidents. Define the end-to

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management Work effectively with store management and store crews Supervise the store’s crew through assigning, directing and following up of all activities Effectively communicate information both to and from store management and crews 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture. (Greet, offer help, and thank) Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers Maintain customer/patient confidentiality 3. Merchandise/Presentation Price merchandise Stock shelves Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise</

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management Work effectively with store management and store crews Supervise the store’s crew through assigning, directing and following up of all activities Effectively communicate information both to and from store management and crews 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture. (Greet, offer help, and thank) Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers Maintain customer/patient confidentiality 3. Merchandise/Presentation Price merchandise Stock shelves Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise</

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management Work effectively with store management and store crews Supervise the store’s crew through assigning, directing and following up of all activities Effectively communicate information both to and from store management and crews 2. Customer Service <

Manager I, Engineering - Change Experience Platform The Change Experience Platform team builds the internal experiences and platform capabilities that help Datadogs understand, author, route, and safely manage infrastructure changes. The team owns internal UI and CLI frameworks, change-management user experiences, notification and subscription platforms, and infrastructure governance signals used across Datadog’s engineering organization. Its work sits at the intersection of developer experience, infrastructure operations, product design, and change safety. We’re looking for a hands-on technical leader to manage and grow a team of engineers working on the systems that shape how Datadog engineers interact with infrastructure change. You will partner closely with infrastructure, developer experience, platform engineering, and product teams to build reusable interfaces, workflows, and safety mechanisms that make complex change processes easier to understand and safer to execute. This is a high-impact role for someone who enjoys combining product thinking with strong engineering judgment. You will help the team balance framework ownership, platform reliability, internal customer needs, and long-term technical direction across a portfolio that includes UI systems, CLI authoring and publishing, change-management workflows, notification routing, subscriptions, and infrastructure cordon management. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Lead and grow a small team of engineers responsible for internal platforms and product experiences used across Datadog engineering. Help define what “good” looks like for internal developer-facing platforms, including usability, reliability, documentation, adoption, and supportability. Se

Datadog is seeking an Indirect Tax Manager to oversee U.S. sales and use tax compliance, support related audits, and coordinate VAT/GST obligations across our global entity portfolio. You will partner with external advisors and cross-functional teams to address evolving indirect tax requirements, strengthen controls, and embed tax considerations into business systems and processes. This role offers the opportunity to manage complex, multi-jurisdictional workstreams while helping scale a global indirect tax function. You will also expand your expertise across tax technology, e-invoicing, compliance operations, and international tax matters as Datadog continues to grow. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Review U.S. multi-state sales and use tax filings prepared by the team, ensuring accuracy and alignment with established nexus and taxability positions Support U.S. sales and use tax audits, notices, and inquiries by coordinating documentation, technical analysis, external advisors, and communications with tax authorities Coordinate VAT/GST compliance and recovery activities across Datadog’s international entity portfolio, partnering with advisors across EMEA, APAC, and LATAM Monitor changes in nexus, taxability, VAT/GST, e-invoicing, and e-reporting requirements, and communicate relevant impacts to internal stakeholders Partner with Accounting, Revenue, Legal, Procurement, and Engineering to incorporate indirect tax requirements into billing systems, ERP configurations, controls, and new market or product initiatives Develop and maintain process documentation, audit-readiness materials, workstream tracking, and SOX-aligned controls that support a scalable indirect tax function Who You Are: Experienced in progressive indirect tax roles within

Our GTM Enablement team plays a critical role in helping Datadog’s Sales and Customer Success teams succeed by equipping them with the right skills, knowledge, and tools at the right time. We partner closely with teams across Sales, Customer Success, Product Marketing, Strategy & Operations and more to ensure enablement programs translate into real performance in the field. The Program Management team within Sales Enablement is a group of interdisciplinary thinkers leveraging diverse business backgrounds in engineering, education, management consulting, business operations (and more!) to define, manage and measure Datadog’s global go to market motion. We solve complex, systemic challenges that impact go-to-market effectiveness by diagnosing root causes, whether behavioral, skills-based, or structural, and shaping the strategic solutions that resolve them. We partner closely with our Sales Enablement stakeholders across Curriculum, Field Enablement, Operations, and more to deliver on measurable results and operate as one unified enablement team. As a Senior Program Manager on the Sales Enablement Program Management team, you will design, plan, and execute complex, global, cross-functional programs that change how our Go-to-Market (GTM) teams operate at a systems level. You will own the end-to-end enablement process for the programs and stakeholder relationships you’re responsible for: diagnosing the gap, gathering field evidence, building a multi-faceted strategy (not just a content solution), partnering across teams to deliver the experience, and reporting business impact to Sales and Customer Success leadership. This is a high-ownership role for someone who moves quickly, thinks strategically and creatively, and is equally comfortable analyzing hard data and reading what’s happening on the ground. You’ll drive adoption at scale with limited guidance, influence senior stakeholders without positional authority, and help shape how the Program Management function o

Here at Datadog, we think about offensive security a little bit differently. We embrace automation and AI to run adversary simulations continuously across a massive cloud-native environment, and we expect our offensive engineers to build the tooling that makes that possible. We're looking for a Senior Security Engineer who can execute sophisticated red team operations, write the code that scales them, and take an AI-first approach to offensive security engineering. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Plan and execute red team engagements end-to-end, simulating real-world threat actors across cloud infrastructure (AWS, GCP), Kubernetes, CI/CD pipelines, and corporate environments Build and maintain custom offensive tooling, automation frameworks, and engagement infrastructure, treating offensive operations as a software engineering problem Develop custom payloads and evasion capabilities tailored to Datadog's environment and modern defensive controls (EDR, SIEM, network monitoring) Improve the efficiency of offensive operations through thoughtful use of automation and AI, accelerating reconnaissance, vulnerability analysis, and reporting workflows Partner with the Detection & Response team on purple team exercises to validate detection logic, improve alert fidelity, and influence threat models Translate offensive findings into concrete improvements by working directly with defensive security and engineering teams to close gaps Who You Are: You have 5+ years of hands-on experience in offensive security (red teaming, penetration testing, or adversary simulation) with a track record of operating against mature, well-defended environments You write production-quality code (Python, Go, or similar), can build your own tools, and automate your w

G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form. As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies Solve customer satisfaction issues following execution of the deal Actively negotiate deals directly with the customer as needed Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management Function as point of contact and subject matter expert for Sales on deal pricing matters Drive adherence to internal controls, protocols and business rules Who You Are: At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company Working knowledge of revenue recognition principles Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues Strong attention to detail Ability to multi-task Strong communication skills Ability to work in fast paced, high press

Datadog is looking for a driven, entrepreneurial Customer Marketing Manager to join our Corporate Marketing team — a group of talented professionals responsible for sourcing, creating, and amplifying stories of customers who are achieving meaningful technology and business outcomes with Datadog. This role is designed for marketers who thrive in dynamic environments, are passionate about building genuine customer relationships, and know how to turn great stories into compelling, data-driven programs. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Source and track opportunities to promote customer wins by working with cross-functional partners across product marketing, partner marketing, sales, customer success, marketing operations, demand generation, and more Track and report on program performance, including participation rates, customer reception, content output, and influenced pipeline and closed deals Build a portfolio of customer advocates through online and in-person engagements to source strong stories and promotional opportunities Interview customers and product leaders — in-person and on camera — to produce customer marketing assets, like case studies, video testimonials, promotional quotes, and slides Design, deliver, and continuously optimize programs and incentive strategies that attract customers to participate in advocacy activities Lead programs that drive high-quality customer reviews to peer review sites such as Gartner Peer Insights, G2, and TrustRadius Influence how the broader team operates by modeling best practices, championing process improvements, and driving adoption of AI tools and cross-team efficiencies Who You Are: You have 4+ years of experience in customer marketing and/or advocacy for a B2B technology company

ROLE SUMMARY This is a laboratory-based position within the Vaccine Research and Development, EBPD – Analytical GLP laboratory group. The individual will perform routine sample testing, assay verification and qualification studies in support of material characterization for vaccine GLP toxicology studies. Assays include but are not limited to enzyme-linked immunosorbent assays (ELISAs) and other plate-based testing, Antigenicity by MSD and Hamilton, HPLC, spectroscopic techniques (UV-Vis), Endotoxin, Bioburden, pH and Appearance. This position will require work on fast-moving high-visibility projects within regulated GLP laboratory environment. ROLE RESPONSIBILITIES Under direct supervision, perform sample testing in support of toxicology studies, including release, stability, and assay qualification. Ability to perform necessary calculations independently and discuss conclusions with their manager. Document experiments and analyze data from sample testing and method qualification experiments using an electronic laboratory notebook and LIMS with guidance. Contribute to the authoring of technical documents including assay qualification reports, analytical test methods, stability protocols/reports. Assure safety and compliance. Provide daily laboratory operations support. QUALIFICATIONS Basic Qualifications: BS or BA degree in biology or related discipline with 0- 2 years relevant experience. · Basic knowledge of bioassay analytical techniques. Strong verbal and written communication skills. Proficiency with personal computers including word processing, spreadsheets, PowerPoint and relevant scientific software is required. Preferred Qualifications: Prior experience work

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. About the Role We're transforming how healthcare practices interact with Zocdoc, building intelligent systems that understand each practice's needs and guide them toward actions that grow their business. This means personalized homepages, smart recommendations, AI-assisted configuration, and workflows that make Zocdoc essential to daily operations. As Senior Software Engineer, you'll build these systems end-to-end. You'll own features from design through production, work across the stack, and collaborate with Product, Design, and Data Science to ship experiences that matter. What You'll Do Build platform components - including practice profile services, engagement scoring pipelines, recommendation APIs, personalization infrastructure. Ship product features end-to-end - database to API to front-end, owning the full lifecycle. Work with Data Science to integrate ML models build feature pipelines, call model endpoints, instrument feedback loops. Write production-ready code with strong testing, observability, and error handling. Participate in design discussio

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We're looking for Senior Fullstack Software Engineers to help build the next generation of CLEAR's mission and vision. Beyond verifying identity, we're creating a secure, networked digital identity that enables seamless experiences across travel, enterprise, healthcare, financial services, and beyond. As a Senior Software Engineer III, you'll own complex technical problems from design through deployment, partnering closely with Product, Design, Security, and Operations to deliver reliable, scalable solutions. We're looking for engineers with a strong builder mindset who thrive in ambiguity, take ownership, and enjoy turning ideas into production systems. Level and team matching (open roles across the three pillars that make up Technology at CLEAR: Core Identity, CLEAR1 , and CLEAR Travel ) will occur towards the end of our interview process. Tech stack overview: A brief highlight of our tech stack: Java / Kafka / Postgres AWS cloud What you'll do: Advance our capabilities across a wide array of industries and domains and gain hands-on experience with privacy, security, data modeling and a