Operational Account Manager in United States

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to the Quality leadership within Manufacturing Operations, the Senior Reliability Scientist is responsible for leading reliability activities across complex, high-performance systems. Working closely with established reliability experts and cross-functional teams, this role uses experimental data and advanced modelling to inform design decisions, validate product reliability and optimise serviceability strategies, including spares provisioning. The Team The Quality team within Manufacturing Operations is responsible for ensuring product robustness, reliability and lifecycle performance across Graphcore’s hardware portfolio. The team includes experienced reliability specialists and works closely with technology research, chip, board, system design, platform and operations teams to translate reliability insights into actionable improvements across the product lifecycle. Responsibilities and Duties: · Define and refine reliability requirements across silicon, board and system levels, working in partnership with research and design teams · Apply ad

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Regional People Partner is the key connective tissue between our Airport Operations leaders and their teams. Across your region, you're the person leaders lean on to make good calls, and the person team members know is invested in their success. This role puts you in the middle of it all: coaching station leaders, solving employee relations issues, and building exceptional team member experience that help CLEAR thrive. What you'll do: Be the go-to People Partner for Operations leaders in your region - the person they call when something's tricky, not just when something's already broken. Coach and sharpen station leaders and managers - through training, real feedback, recognition that means something, and just showing up when it counts. Own employee and labor relations across your stations: run investigations, dig into root causes, and land on outcomes that are fair and consistent, working closely with Legal along the way. Turn employee data, survey results, and what you're hearing on the ground into recommendations leaders can actually act on. Partner across People and Operations on the bigger initiatives: onboarding, process fixes, and making sure People practices run the same way at every station. How you'll measure success: Fewer repeat employee relations issues, and faster, smarter resolution when they do come up. Engagement and retention trending up across the airport teams you support. Leaders and managers putting the training and programs you build to real use. People processes running consistently at every sta

SUMMARY STATEMENT We are looking for a Solution Architect to design the technical solutions behind our client engagements and give delivery teams a clear, workable path from concept to production. You will work across enterprise data, software applications and GenAI - translating complex business problems into practical architectures that delivery teams can build and scale. This could include architecting an agentic workflow for clinical operations, a conversational analytics product grounded in enterprise data, or an AI-enabled decision platform for commercial teams. You will work directly with clients, define the architecture, test the most important technical decisions yourself and establish the foundations for successful delivery. This is an architecture-first role with meaningful hands-on engineering: you will stay close enough to implementation to prove the architecture works and support it through production delivery, without becoming the primary engineer for every component. You will also help shape the reusable patterns, technical standards and accelerators behind Lynx’s growing AI-native life sciences practice. KEY RESPONSIBILITIES Solution Architecture Own the end-to-end solution architecture for client engagements, including data models, system design, integration patterns and technology choices. Translate business requirements into clear technical designs and implementation paths that delivery teams can build from. Design solutions spanning enterprise data, APIs, applications, cloud platforms and GenAI capabilities. Lead technical discovery with clients: understand requirements, assess existing systems and identify dependencies, constraints and delivery risks. Present architectural options and trade-offs clearly to technical teams, business stakeholders and senior leaders. Make pragmatic decisions across build speed, cost, scalability, security and maintainability. Review key implementation decisions and remain

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role We’re looking for a product manufacturing & quality engineer, who will be responsible for driving technical initiatives related to the manufacturing, quality and reliability of our AI supercomputer hardware systems to ensure product success from concept to launch and through mass production. You’ll have the opportunity to coordinate with functional SMEs and work with a wide range of stakeholders, from design engineering and operations teams, TPMs, external industry vendors and partners to ensure that all products are developed and delivered on time and to the highest quality standards. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees In this role, you will: Own the integrated manufacturing and quality readiness for a product across L6, L10, and L11, with clear gates, milestones, deliverables, owners, and closure criteria. Lead readiness of process flows, tooling, fixtures, assembly operations, test interfaces, and production controls. Review and contribute to work instructions. Translate product requirements into qualification plans, process controls, test requirements and acceptance criteria with design engineering and Area SMEs Coordinate and drive execution of product and process qualification, reliability testing, and validation with the relevant SMEs. Maintain traceable evidence that assigned products and processes meet agreed performance, reliability,

Datadog AI Research — Scholars Program with Carnegie Mellon University Datadog AI Research (DAIR) is partnering with Carnegie Mellon University to support a small number of PhD students working on open research problems grounded by ongoing efforts at Datadog/DAIR. You will frame a problem, run your own experiments, and write up what you find, with compute and data at a scale most academic labs cannot provide. You will collaborate with colleagues working on the same questions. The Lab And The Research: DAIR is an industrial research lab motivated by practical challenges in observability and software operation: detecting and diagnosing failures, understanding complex production environments, and helping engineers operate software more effectively. The lab focuses on creating specialized foundation models, post-training and evaluating AI agents, and building frontier-scale machine learning systems. By combining fundamental research with Datadog's large-scale, real-world data and infrastructure, the lab develops new AI capabilities and translates them into practical systems with meaningful impact. Internship projects are shaped with your DAIR mentor and your CMU faculty advisor. You do not need prior experience with observability, monitoring, or infrastructure. What You'll Do: Own a research project end to end: framing the question, running the experiments, writing it up Work directly with a DAIR mentor engaged in the same problem, and stay connected to your advisor and lab Publish, and use the work toward your dissertation See research reach production, when it works Who You Are: Currently enrolled in a PhD program at Carnegie Mellon in machine learning, computer science, statistics, or a related field Depth in at least one area relevant to the research above Comfort running real experiments — training models, working with GPUs, reading and reimplementing recent papers Evidence you can do research: conference or workshop papers, preprin

About the Team pAGI Infra team builds and operates the systems that make large-scale model training and evaluation reliable, efficient, and easy to run. Our work spans distributed training infrastructure, inference and grading platforms, compute scheduling, and research tooling. We partner closely with researchers and engineering teams to turn new research needs into dependable infrastructure, improve GPU efficiency, and shorten the path from an experiment to a validated model. About the Role We’re looking for an AI Systems Engineer to help scale the infrastructure behind our training and evaluation workflows. You’ll own projects from identifying bottlenecks and designing solutions through deployment and operation. The work combines distributed systems engineering, performance optimization, and close collaboration with researchers. You might build a shared grading service, improve resource allocation across workloads, or bring a new training stack into production — directly improving how quickly and reliably research moves forward. In this role, you will: Build and operate infrastructure for large-scale training and evaluation, improving reliability, throughput, and resource efficiency. Develop shared inference and grading platforms with automated capacity management, health monitoring, and visibility into performance. Improve compute scheduling and resource allocation to reduce idle GPU time and help workloads recover quickly from failures. Diagnose bottlenecks across training, inference, and orchestration, and work across teams to improve end-to-end performance. Build self-service tools, automated validation, and observability that help researchers launch experiments, diagnose issues, and compare results with less manual intervention. You might thrive in this role if you: Are excited about the potential of personal AGI and want to build the infrastructure that enables it. Have strong software engineering fundamentals and experience building or operating large-scal

About the Team OpenAI’s Legal team helps advance our mission by tackling novel legal issues in AI. Our team brings together professionals across technology, privacy, intellectual property, corporate, employment, tax, regulatory, and litigation. Our regulatory compliance work turns legal requirements into practical programs that support responsible AI development and deployment. About the Role As a Legal Program Manager focused on regulatory compliance, you will build and manage cross-functional programs that translate counsel’s guidance into practical, sustainable operations. Your initial focus may include content moderation and/or frontier AI governance, with the mix shaped by team priorities and your strengths. You will partner with internal and external counsel, other legal program managers, and technical and business teams to coordinate implementation, evidence collection, reporting, and ongoing compliance. You’ll build repeatable systems that scale across regulations, products, and jurisdictions, helping teams navigate emerging requirements with clarity and sound judgment. This full-time role is based in San Francisco, CA, or New York, NY. In this role, you will: Lead regulatory compliance programs end to end: define scope, owners, milestones, dependencies, risks, and escalation paths, and drive execution with counsel and cross-functional partners. Translate counsel’s regulatory guidance into repeatable workflows, controls, and documentation. Depending on your portfolio, this may include content moderation disclosures, transparency reporting, reporting and appeals workflows, or frontier AI model launch readiness, evaluation and risk-management evidence, and incident reporting. Build strong partnerships across Product, Engineering, User Operations, Governance, Risk and Compliance (GRC), Global Affairs, Communications, and Go-to-Market to align program priorities and deliverables. Support regulatory inquiries, audits and investigations with counsel, organizing ev

As a Product Manager – IaC Detection, you will define, build, and launch capabilities that proactively detect infrastructure issues in code (e.g. Terraform, Helm) before they can be deployed into production and escalate into production incidents. The Infrastructure Monitoring team has pioneered shift-left detection in the industry with Bits Infrastructure Operations , and we’re looking for a Product Manager to expand this capability to a broader set of use cases Customers (and thus developers) are increasingly standardizing on IaC tools to deploy and maintain ever-growing infrastructure in the cloud. At the same time, SREs and Infra teams struggle with an increasing number of production incidents. By shifting-left and identifying high-impact infra changes before they are deployed, we help reduce production incidents, reduce waste, and free up SRE time to focus on value-added tasks. You will own the roadmap to expand IaC detection to a broader set of use cases, including cost detection, blast radius impact, as well as configuration changes on infrastructure powering applications like nginx, postgres and more. You’ll partner closely with Engineering, Design, and customers to build and iterate on the roadmap, build product market fit, drive customer adoption (including internal usage), and focus on coverage and correctness of the AI system. This is an opportunity to lead an initiative at the intersection of AI, infrastructure operations, and autonomous observability. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead the product roadmap for IaC Detection, enabling customers to proactively detect and catch high-impact infrastructure and configuration changes before they are deployed into production and escalate into incidents. Define the end-to

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity Are you looking for a high-impact finance role that offers true flexibility? We are seeking a Revenue Accountant to join our team in a fully remote capacity . In this role, you will be a key contributor to our Revenue Accounting team, supporting day-to-day revenue operations and helping maintain our financial processes. This is an exciting opportunity to build your technical accounting skills in a fast-paced environment while working collaboratively across teams. If you thrive in a dynamic, remote setting and are eager to learn and grow, this is the role for you. What You'll Do: Support the Close: Assist with the revenue-related month-end close process, helping ensure financial reporting is accurate and completed on schedule. Contract Analysis: Help review customer contracts and non-standard terms to support proper revenue recognition in line with company policies. Financial Schedules: Prepare and reconcile revenue schedules, including deferred revenue and contract assets/liabilities, under guidance from senior team members. Process Support: Support continuous improvement efforts within Order-to-Cash processes and assist with SOX audit compliance tasks. Cross-Functional Collaboration: Collaborate on ad-hoc accounting tasks and projects, delivering reliable analysis and support to the team. This Role Requires: Solid Foundation: 5+ years of relevant accounting experience. ASC 606 Knowledge: Strong foundational understanding of US GAAP and ASC 606 principle

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe achieving this goal requires real-world deployment and continuous iteration based on how our products are used—and misused—in practice. The Child Safety team is responsible for detection, review, and enforcement of OpenAI’s Child Safety product policies. We leverage a balanced use of technology and subject matter expertise to scale our operations. We collaborate with internal legal, research, and policy teams, external experts, and other industry stakeholders to keep OpenAI aligned with evolving regulations and industry best practices around child safety. About the Role As a Child Safety Enforcement Specialist on the Intelligence & Investigations, you independently lead defined child safety investigations and projects from triage through documented outcome. You apply strong working knowledge of policy and investigative practice, surface trends in abuse signals, recommend evidence-based mitigations, and coordinate with partners to deliver reliable safety outcomes. The role includes sensitive content review and may involve supporting quality and workflow improvements. You’ll be responsible for: This role supports child safety investigations, enforcement, reporting, and process improvement. The work includes significant review of sensitive content and analysis of user behavior. This role independently owns defined projects, aligns with cross-functional priorities, and escalates complex legal or policy questions through established channels. In this role, you will: Independently review and investigate child safety content and behavior, including CSAM and grooming signals, applying policy consistently and documenting evidence and rationale. Lead well-defined high-risk escalations end to end; anticipate blockers, communicate progress, and make or recommend enforcement decisions within policy and escalation boundaries. Identify potential mandat

About the Team: We are a small and fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to identify, structure, and scale partnerships that expand how businesses adopt and benefit from OpenAI. You will work across priority sectors, including legal, professional services, information services, and other B2B categories, while maintaining the flexibility to pursue the highest-impact opportunities as the market evolves. About the Role: You are a senior business development and partnerships leader with strong judgment, high ownership, and a track record of originating and closing complex partnerships. You can move from market strategy and executive engagement through deal development, launch, and growth. You combine strategic thinking, commercial discipline, and hands-on execution, and you can create clarity and momentum across multiple internal and external stakeholders. Key Responsibilities: Develop a portfolio strategy for high-impact B2B partnerships. Identify and prioritize partners based on customer reach, differentiated data or workflows, distribution, strategic value, and growth potential. Originate, structure, negotiate, and launch complex product and commercial partnerships. Build joint value propositions and business plans spanning integration, distribution, go-to-market, and customer adoption. Lead executive relationships and establish durable cross-functional partnership governance. Coordinate product, engineering, sales, marketing, legal, finance, security, policy, and operations to deliver partnership outcomes. Translate partner and market insight into product strategy and new partnership models. Track adoption, pipeline, revenue impact, strategic milestones, and partner performance, and communicate progress and risks clearly. Qualifications: 10+ years of experience in strategic partnerships, business development, enterprise technology, or platform ecosystems. Proven experience personally originatin

About the Team The mission of the Applied AI Engineering team is to enable the secure and impactful implementation of GenAI solutions. We serve as technical thought partners and trusted advisors to our clients, ideating high-value use cases and providing the hands-on guidance necessary to drive projects into production. In this role within the Government team, you will empower agencies to evolve their operations through automated content synthesis, advanced search capabilities, and bespoke applications leveraging our latest foundational technologies and models. About the Role We are looking for a driven solutions leader with a product mindset to partner with our public sector customers and ensure they achieve tangible value with GenAI. You will pair with government agencies (federal, state, and local), policymakers, and other public institutions to establish a GenAI strategy and identify the highest value applications. You’ll then partner with their technical teams, subject matter experts, systems integrators, and implementation partners to move from prototype through production. You’ll take a holistic view of their needs and design an architecture using the OpenAI API and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Global Affairs, Applied Research, and Product teams. This role is based in Washington, DC. We offer relocation support to new employees. In this role, you will: Deeply embed with our most sophisticated public sector customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API and other OpenAI foundational technologies like Codex. Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap. Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strate

About the Team OpenAI’s Client Platform Engineering (CPE) team delivers trusted devices at scale: secure by default, reliable by design, and effortless to use. We own platform capabilities across macOS, Windows, iOS, Android, and Linux, spanning endpoint posture and device trust, application delivery, onboarding, updates, telemetry, workflow orchestration, and employee-facing remediation. The team partners deeply with Security, Research, Applied, and specialized engineering groups to enable and protect OpenAI while reducing friction for the people advancing our mission. About the Role As an Engineering Manager for CPE, you will lead a team of engineers responsible for the strategy, delivery, and operation of OpenAI’s cross-platform client foundation. You will combine people leadership with strong technical judgment: setting direction, developing engineers, reviewing architecture and tradeoffs, and creating the operating mechanisms that turn ambiguous needs into durable platform outcomes. This is a high-leverage role at the intersection of security, reliability, developer velocity, and employee experience. CPE is a highly technical platform engineering organization delivering first-party services, automation, observability, and safe fleet operations. We’re looking for a leader who can guide its next chapter, scaling the team and its systems, partnering across the company, and raising the bar for secure, reliable, low-friction experiences across every supported platform. In this role, you will: Lead and develop a high-performing engineering team; hire thoughtfully, coach engineers, create clarity, and foster an inclusive, high-accountability culture that pushes perceived limits. Define and execute a multi-year client-platform strategy and roadmap across macOS, Windows, iOS, Android, and Linux, including how Codex and agents can reshape employee computing. Provide technical direction for endpoint posture, device trust, application delivery, device onboarding, updates,

MongoDB has a great opportunity for a Senior HR Business Partner for our Technical Services organization. HRBPs at MongoDB are responsible for helping business unit leaders and their leadership teams develop and implement a people and culture strategy that best supports their business needs. They act as coaches, trusted advisors, change agents, consultants and thought partners on all things talent within the business. They work closely with other teams within the People Team to perform their role and responsibilities – this includes Employee Experience, Compensation, Culture & Talent Development, Talent Acquisition, HR Operations and People Analytics. This Senior HRBP role is an opportunity for a strategic, commercially minded people leader to shape the talent and organizational agenda for a complex business. The role will partner closely with senior leaders to anticipate people needs, lead through change, translate data into clear recommendations, and build scalable solutions that enable the business to grow. Alongside this strategic partnership, the Senior HRBP will lead critical talent moments, including performance, engagement, succession, and compensation cycles, ensuring they drive meaningful business and people outcomes. We’re open to candidates across North America’s Eastern and Central Time Zones and are flexible on location for the right candidate. Key Responsibilities Builds relationships with leaders to offer thought leadership on organizational and people-related strategy and execution Adopts the culture of the organization and embodies our values and leadership principles Develops a commercial understanding of the business to appropriately guide and influence leaders on their talent agenda Applies expertise in the following areas: organizational design, workforce planning, change management, performance management, career planning, coaching, analysis of people data, compensation (cash and equity), complex employee relations issues, learning and dev

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We're looking for a Finance Systems Lead to own and evolve the systems that support Baseten's finance operations, including ERP, planning tools, and the broader finance and adjacent systems stack, spanning HRIS/payroll, CPQ, and commissions, as we implement, integrate, and automate across them. As Baseten scales, so does the number of systems finance depends on and touches, from the ERP to planning to compensation and quote to cash tooling. This role exists to bring a dedicated owner to that stack, someone who can lead implementations (partnering with contractors or vendor CSMs for hands-on technical configuration where needed), keep systems integrated and clean as we grow, and find automation opportunities that save the team time. This is a highly cross-functional role. You will partner with Accounting, FP&A, People, Sales and Revenue Operations, Legal, and IT to understand how each team uses its systems, and design integrations and workflows that serve the business without creating more manual work. RESPONSIBILITIES Core Finance Systems Own finance systems strategy, configuration, and roadmap, partnering with contractors or vendor CSMs on hands-on technical configuration as needed Lead the implementation and ongoing administration of our finance systems and tools Own finance system integrations end to end, ensuring clean data flow between ERP, planning, billing, and other systems, partnering with contrac