Operational Account Manager in United States

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We are seeking an experienced and detail-oriented GRC (Governance, Risk, and Compliance) Manager to build, support, and continuously enhance Baseten’s security governance, compliance, and privacy programs. As one of the early members of our security organization, you will play a key role in ensuring our platform meets and exceeds the highest standards for privacy, trust, and regulatory compliance. In this role, you’ll work cross-functionally with engineering, operations, legal, and leadership teams to develop policies, manage audits, and implement controls aligned with frameworks such as SOC 2, ISO 27001, ISO 27701, and FedRAMP. You’ll be instrumental in building scalable processes to manage risk, support customer assurance, and uphold Baseten’s commitment to security and compliance as we grow. RESPONSIBILITIES Governance & Policy Development: Design, implement, and maintain security governance frameworks, policies, and procedures that align with Baseten’s risk posture and industry best practices. Risk Management: Build and manage the company-wide risk assessment program, identifying, tracking, and mitigating key security and compliance risks. Compliance Operations: Lead efforts to achieve and maintain compliance with SOC 2, ISO 27001/27701, HIPAA, FedRAMP and other applicable standards and regulations. Audit & Certification Management: Coordinate external audits and certification processes, ensuring e

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE Baseten is building a world-class team, anchored in our San Francisco and New York offices and increasingly growing across the globe. We believe the best talent can come from anywhere, and our ability to hire and support that talent is mission-critical. As our Immigration and Mobility Manager, you will make global hiring operationally seamless. You’ll be Baseten’s in-house expert on immigration, relocation, and international employment strategy, ensuring that exceptional candidates from all over the world can confidently build their careers with us. This is a high-stakes, high-impact role. Speed, clarity, and correctness matter deeply in immigration and mobility. You will own the end-to-end experience, navigate a rapidly evolving U.S. immigration landscape, and design the systems and policies that enable Baseten to hire globally while delivering an exceptional employee experience. Over time, you’ll also help shape where and how we expand internationally, advising on global hiring models, new hubs, and employment structures that support our long-term growth. RESPONSIBILITIES Own the end-to-end immigration lifecycle, managing all U.S. visa processes (e.g., H-1B, O-1, J-1, TN, E-3, L-1, EB-2/3 PERM) from offer stage through renewals and permanent residency. Oversee and project manage visa sponsorships executed through Employer of Record (EOR) partners Serve as Baseten’s internal immigration expert, partnering clo

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We’re hiring a Data Engineer to build and scale Baseten’s internal data platform. This role sits at the intersection of data engineering, analytics, and data science, transforming raw product and business data into reliable datasets that power decision-making. You’ll design the data models, pipelines, and analytics infrastructure that enable teams across Product, Engineering, Finance, Marketing, and Sales to understand usage and performance. This includes working with AI inference, infrastructure, and observability data to generate insights about the product, business operations and platform economics. You’ll partner closely with stakeholders to build robust, scalable pipelines, define company-wide metrics that inform strategy and planning. RESPONSIBILITIES Design and maintain core data models and semantic layers Develop and orchestrate batch and streaming data pipelines using technologies such as Apache Beam, Kafka, Airflow, or similar frameworks Analyze inference and infrastructure telemetry , including data from OpenTelemetry, Grafana, and other observability tools Define and maintain company-wide metrics across product usage, performance, and customer lifecycle Enable self-service analytics through agents and tools, with well-structured semantic layers and context Ensure data reliability and quality through testing, documentation, and governance PREFERRED QUALIFICATIONS Understanding of inference metrics s

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: The Software Engineer, Monetization Platform serves as an engineer on the Product Platform Group with a primary focus on the systems that turn product usage, subscriptions, credits, commitments, and contracts into accurate customer outcomes and clean financial operations. This person will help architect and evolve the core billing domain for Drata: usage event ingestion, billable m

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: As a Technical Support Manager at Drata, you will lead a team responsible for delivering high-quality technical support to our customers across a growing and increasingly complex platform. You’ll oversee day-to-day support operations, coach and develop technical support talent, and drive continuous improvement across processes, escalations, tooling, and customer experience. This ro

Coder is looking for a Partner Marketing Manager to shape how our partners understand, position, and sell Coder. You will help turn strategic partnerships into practical go-to-market programs that create pipeline, support revenue, and help more teams adopt and scale governed AI development infrastructure. In this role, you will work across Partner, Product, Marketing, and Sales to build partner messaging, enablement, competitive insights, and co-marketing motions. You will bring structure to complex partner ecosystems, with a focus on AWS, WWT, and other strategic partners. What you’ll do here Work with partner marketing to develop and execute channel marketing strategies that create measurable pipeline, revenue, and product adoption through AWS, WWT, and strategic partners. Create partner-ready positioning, messaging, value propositions, and content for partners and their customers. Build scalable enablement programs and materials that help partner sales teams position and sell Coder with confidence. Partner with partner marketing to design and run co-marketing programs with key partners, including campaigns, webinars, and events. Develop and maintain global partner marketing frameworks that align with Coder’s global go-to-market strategy. Lead cross-functional alignment across Partner, Product, Marketing, and Sales to shape partner GTM motions, integration priorities, and co-selling strategy. Work closely with Product Marketing to build competitive intelligence for partner ecosystems and identify opportunities to differentiate Coder. Collaborate with partner marketing, marketing operations, and relevant teams to improve the Partner Portal and strengthen the partner experience. Serve as the product marketing owner for strategic partnerships, representing partner needs and market insights in product and GTM decisions. What we’re looking for 5+ years of cloud, channel or ISV partnerships or partner marketing experience. Hands-on experience working with service and te

We’re looking for a Staff Software Engineer to help shape AI governance for developer tooling at Coder. This role sits on our AI Governance team, which builds and maintains two enterprise-grade components of Coder's AI governance stack. AI Gateway is a centralized LLM gateway that sits between coding agents and providers such as OpenAI or Anthropic, providing organizations with audit trails, token tracking, cost control, and centralized authentication. Agent Firewall wraps those agents with default-deny network policies, controlling which domains and methods they can reach inside workspaces. This team works across the full stack - from Go backend and React frontend to integrating with LLM provider APIs. Day to day, you'll be shipping features, hardening security boundaries, collaborating with enterprise customers on real-world policy needs, and contributing to Coder's open-source ecosystem. What you'll do here Design and build product features that push the standard for remote development in self-hosted environments Create and improve upon popular open source projects that integrate with VS Code, JetBrains, and other developer tools Champion best practices to both internal team members and external contributors Collaborate with Product and Design teams at Coder, as well as with partners like JetBrains, to execute key product integrations Document the design, implementation, and operations of systems for knowledge sharing within the team Work alongside Customer Success teams to support Coder’s enterprise user base Work with cutting-edge AI technologies to create seamless, painless developer experiences Rapidly iterate from prototype to implementation in a highly adaptive, reactive team environment What we're looking for 8+ years of full-stack experience writing code in a professional setting, with 1+ year(s) writing Go (ideally in current or most recent position) Proficiency in building distributed systems in Go Excellent verbal and written communication skills Excep

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: As a member of the IT team, you will play an important role in helping Drata scale securely and thoughtfully as we grow. You’ll build, secure, and continuously improve the systems and processes that power our internal operations across identity and access management, device management, network security, SaaS administration, and workflow automation. This is a great opportunity for s

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role AI research at WRITER isn't just about publishing papers — it's about building the scientific foundation that powers some of the most ambitious enterprise AI deployments in the world. As an AI research scientist, you'll be at the center of that work. You'll drive a high-impact research agenda focused on large language models, agentic reasoning, and the system-level capabilities that make AI genuinely useful at enterprise scale. This is a rare opportunity to do research that matters twice over — advancing the field and shipping directly into products used by hundreds of thousands of people every day. We're at an inflection point. Enterprises are moving from experimenting with AI to deeply embedding it across their operations, and WRITER's models are the engine making that possible. The work you do here — on post-training, planning, multi-step reasoning, and agentic workflows — will directly shape how the next generation of enterprise AI behaves, performs, and scales. You

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role At WRITER, our enterprise customers are building mission-critical AI applications that transform how their businesses operate. As a senior support engineer, your top priority is helping our developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a complex and ambiguous environment to drive impactful value across our customers' businesses. You'll collaborate closely with Customer Success, Education, Product, Engineering, and Sales to create great experiences and help customers get the most out of the platform. By leveraging an automation-first mindset, you'll scale our support operations and use our own AI tools to solve problems faster and more efficiently. This role is available for hybrid work in our New York City and London hubs. and you will report directly to the manager of support engineering. 🦸🏻‍♀️ What you'll do Own

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta is seeking a skilled and motivated Senior Web Developer to join our growing web team. In this role, you will be a strong individual contributor working within our development team to build, maintain, and improve our company website. You'll take ownership of meaningful features and workstreams, contribute actively to technical discussions, and execute complex work with confidence — all within a supportive, collaborative team environment. Our website is the first entry point for our target customers to learn about our product and understand how we can automate their compliance needs and help them implement continuous security best practices. Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We’re growing at a fast pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company. What you’ll do as a Senior Web Developer at Vanta: Build and maintain the company website on a modern headless CMS stack (Next.js, Sanity CMS, and Vercel), ensuring responsive design, solid performance, and a seamless user experience. Take ownership of features and workstreams end-to-end, delivering complex work reliably and with attention to craft. Collaborate closely with the Technical Lead and contribute thoughtfully to technical discussions and decisions. Work within and help maintain our Sanity CMS content models, schemas, and editorial workflows to support scalable, efficient content operations. Work closely with product, marketing, and engineering teams to integrate the website with product off

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Come join the Hierarchy Squad to build and optimize a set of tier 1 services that are at the core of ClickUp’s all-in-one productivity platform! Hierarchy owns the ClickUp filesystem that is at foundation of everything we build. We are searching for passionate engineers with exceptional critical thinking skills and technical prowess to help maintain, develop and scale high throughput services to support the company through accelerated growth. The ideal candidate will find the idea of architecting distributed systems that are reliable and highly performant exciting, has a knack for debugging and writing complex code and is excited by the challenge of building and maintaining a platform that every team in the company integrates with. Our key technologies include Typescript, Postgres, Kafka, NestJS running on Amazon Web Services. If this sounds interesting to you, we'd love to have you join our team! Responsibilities: - Develop and maintain robust, scalable backend systems using Node.js (Express and NestJS). - Collaborate with engineers, designers, and product managers to drive projects forward. - Tune and optimize database queries for maximum efficiency and performance. - Optimize and improve existing code for better performance and user experience. - Troubleshoot and debug issues, ensuring smooth operations. - Share your knowledge and expertise to foster a culture of learning and growth. Requirements: - 8+ years of professional experience building backend services for SaaS products. - Proven track record of building and scaling backend systems. - Expertise in relational database query optimizations (pre

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview: We are seeking a highly skilled Staff AI Engineer - Multi-Agent Frameworks to join our AI Platform team. In this role, you will play a pivotal part in building a cutting-edge platform that empowers our users to create and deploy sophisticated intelligent agents, with a key focus on enabling collaborative and multi-agentic behaviors . This is a backend-focused role that requires deep expertise in AI, large language models (LLMs), and orchestration software. Key Responsibilities: Design, develop, and maintain a robust platform to enable users to create and manage AI agents and their interactions. Integrate and work with multiple LLMs, ensuring seamless orchestration and scalability for both individual and coordinated agent operations. Leverage orchestration frameworks like LangGraph and others to build complex workflows and pipelines that support diverse agent functionalities, including frameworks for multi-agent coordination . Develop and implement evaluation frameworks for testing AI agents in challenging and complex scenarios, focusing on individual performance and system-level dynamics. Stay at the forefront of AI advancements, incorporating the latest research and technologies into our platform to enhance agent capabilities and collaboration. Collaborate with cross-functional teams, including product managers, designers, and frontend engineers, to deliver a seamless user experience for building and deploying intelligent systems. Address challenging AI privacy scenarios, ensuring compliance with data protection regulations and best practices within agent-based applications. Contribute

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview: We are seeking a skilled and experienced Senior AI Engineer - Multi-Agent Frameworks to join our AI Platform team. In this role, you will play a pivotal part in building a cutting-edge platform that empowers our users to create and deploy sophisticated intelligent agents, with a key focus on enabling collaborative and multi-agentic behaviors . This is a backend-focused role that requires deep expertise in AI, large language models (LLMs), and orchestration software. Key Responsibilities: Design, develop, and maintain a robust platform to enable users to create and manage AI agents and their interactions. Integrate and work with multiple LLMs, ensuring seamless orchestration and scalability for both individual and coordinated agent operations. Leverage orchestration frameworks like LangGraph and others to build complex workflows and pipelines that support diverse agent functionalities, including frameworks for multi-agent coordination . Develop and implement evaluation frameworks for testing AI agents in challenging and complex scenarios, focusing on individual performance and system-level dynamics. Stay at the forefront of AI advancements, incorporating the latest research and technologies into our platform to enhance agent capabilities and collaboration. Collaborate with cross-functional teams, including product managers, designers, and frontend engineers, to deliver a seamless user experience for building and deploying intelligent systems. Address challenging AI privacy scenarios, ensuring compliance with data protection regulations and best practices within agent-based applications. C

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Customer Activation Managers on the Partnerships team own the activation and early growth of Ramp’s partner-referred customers. As an early member of the team, you will have the opportunity to help build and refine the Partner Success program and define the implementation motion to drive activation and expansion. What You'll Do Partner Relationship Management Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges. Drive Partner Enablement and Customer Activation Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale What You Need Minimum 5 years of experience in Partner Success Fluency with partner ecosystem operations Exceptional project management and tim