Operational Risk And Controls Senior in United States

Datadog is looking for a driven, entrepreneurial Customer Marketing Manager to join our Corporate Marketing team — a group of talented professionals responsible for sourcing, creating, and amplifying stories of customers who are achieving meaningful technology and business outcomes with Datadog. This role is designed for marketers who thrive in dynamic environments, are passionate about building genuine customer relationships, and know how to turn great stories into compelling, data-driven programs. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Source and track opportunities to promote customer wins by working with cross-functional partners across product marketing, partner marketing, sales, customer success, marketing operations, demand generation, and more Track and report on program performance, including participation rates, customer reception, content output, and influenced pipeline and closed deals Build a portfolio of customer advocates through online and in-person engagements to source strong stories and promotional opportunities Interview customers and product leaders — in-person and on camera — to produce customer marketing assets, like case studies, video testimonials, promotional quotes, and slides Design, deliver, and continuously optimize programs and incentive strategies that attract customers to participate in advocacy activities Lead programs that drive high-quality customer reviews to peer review sites such as Gartner Peer Insights, G2, and TrustRadius Influence how the broader team operates by modeling best practices, championing process improvements, and driving adoption of AI tools and cross-team efficiencies Who You Are: You have 4+ years of experience in customer marketing and/or advocacy for a B2B technology company

G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form. As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies Solve customer satisfaction issues following execution of the deal Actively negotiate deals directly with the customer as needed Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management Function as point of contact and subject matter expert for Sales on deal pricing matters Drive adherence to internal controls, protocols and business rules Who You Are: At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company Working knowledge of revenue recognition principles Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues Strong attention to detail Ability to multi-task Strong communication skills Ability to work in fast paced, high press

The Opportunity MongoDB’s partner ecosystem — systems integrators, ISVs, and the major cloud providers — is a strategic growth engine for the business. We’re looking for a Senior Manager, Sales Plays and Offerings to design the joint go-to-market motions that turn partner relationships into pipeline and revenue. This is a highly cross-functional, strategic role: you’ll build the sales plays and joint offerings themselves, partner with Enablement to get the field and our partners ready to sell them, instrument how they perform, and work with the Programs lead to make sure incentives reward the behavior we want to see. You will report directly to the VP of Partner Strategic Operations and act as a connective layer between Partnerships, Sales, Enablement, and Programs — translating ecosystem strategy into repeatable, measurable, field-ready motions. We are looking to speak to candidates who are based anywhere in the US for our hybrid working model. What You'll Do Build sales plays and joint offerings Design and package partner sales plays and joint solution offerings with priority ISVs, SIs, and cloud partners — defining the joint value proposition, target segment, competitive positioning, and playbook for how field and partner sellers execute it Partner with Product Marketing, Solutions Engineering, and partner counterparts to validate technical integration stories and translate them into a compelling, sellable narrative Prioritize which plays to build and scale based on market opportunity, partner readiness, and alignment to MongoDB’s strategic pillars (e.g., AI, migrations, industry verticals) Own the lifecycle of each play from concept through launch, iteration, and eventual retirement or refresh Drive partner and field enablement Partner closely with the Enablement team to translate each sales play into field- and partner-facing assets: pitch decks, battlecards, demo scripts, certification conte

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Roadmap Planning & Program Management team sits at the intersection of strategy and execution with the aim of planning and delivering the company’s priority products while providing executives the visibility and input they require to guide bi-annual releases. You will be involved in driving impact on the company roadmap and scaling product-focused program management. As our team grows, we are at the heart of the cross-functional collaboration that connects leaders across design, product marketing, engineering, supply, marketing, operations and other teams. Together, we drive the successful delivery of our roadmap while strategically partnering with key stakeholders to shape Airbnb’s future. The Difference You Will Make: Program Managers drive key activities across several functions in the organization including design, engineering, product marketing, marketing, operations, and more. It is a highly leveraged role that aims to improve the quality and velocity of work across cross-functional teams by acting as a “force multiplier”. They get things done by bringing clarity out of chaos, diving into the details, and communicating clearly and in a timely manner. They're good at building relationships, motivating others with vision, and persuading with data. Success in this role is defined by your ability to make an impact with your critical thinking, attention to detail, ability to zoom out and see the big picture, and influencing key stakeholders. A Typical Day: Partners with engineering, product marketing, design, community support, and other cross functional teams t

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Product Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented and hands on. The Difference You Will Make: Airbnb is seeking an exceptional product manager to reimagine how guests search on Airbnb. Search is the front door to the entire guest experience — the moment someone tells us what they want and we have to understand it, then show them the right options in the right order. Today that means query understanding, filtering, and ranking. Tomorrow it means next-generation AI capabilities that let guests search more naturally, get better matches with less effort, and trust that Airbnb understood what they were actually looking for. In this role, you will own the vision and roadmap for the future of search at Airbnb — pushing beyond keyword and filter-based search toward more intelligent, conversational, and personalized ways for guests to find their perfect stay. You'll partner closely with engineering, design, and data science teams to bring new AI-powered search capabilities from concept to guests. This is a high-visibility role building one of the most consequential surfaces in the guest experience, and will regularly interface with senior engineering and leade

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: We're looking for a thoughtful, analytically rigorous, and strategically minded finance professional to partner with our Community Support leadership team. This role sits at the intersection of strategy, product, and operations: evaluating the impact of what we build, shaping the Airbnb customer experience, and connecting Community Support initiatives to Airbnb's broader company priorities. You'll be a trusted advisor to leadership and a key voice in cross-functional conversations across Product, Engineering, Finance, and Operations, working on some of the most consequential technology and investment decisions at Airbnb. A Typical Day: Build frameworks to measure ROI and cost-effectiveness of technology deployed within Customer Support, surfacing where investments are working and where spend should be reallocated Develop financial analyses evaluating AI initiatives, differentiated Customer Support models, unit economics, customer retention, and contribution margin Provide financial analysis and deal support for negotiations with operations partners to secure optimal pricing and contract terms Ensure Customer Support proactively and efficiently supports new business initiatives such as Hotels on Airbnb, Experiences, and other partnerships Monitor Customer Support industry trends and emerging technologies, including AI in customer service, to identify risks and opportunities Own core financial planning for CS, including forecast accuracy, the annual planning process, and long range planning Your Expertise: 9+ years in strategic finance, investment banking, or management consult

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: We are looking for an Advanced Analytics Lead to help Airbnb enable travel for our millions of guests and hosts on our platform. This role will sit under the Advanced Analytics family and support Product and Business leaders within our CS organization. The Difference You Will Make: Data thought partner to product and business leaders across teams through providing insights, recommendations, and enabling data informed decisions Drive day to day analytics and create scalable data tools Identify pain points in customer support operations and work with product leadership to improve experiences for our guest, host and agent community In addition, you will leverage Airbnb’s rich and unique data, state-of-art machine learning infrastructure, and other central data science tools to build and grow the measurement capacity within the organization. You will also be deeply involved in the technical details of the various systems we build, and will have the opportunity to collaborate with a strong team of engineers, product managers, designers and operations agents to achieve shared, cross-functional goals to help keep Airbnb’s community safe and trusted. You are passionate about solving complex problems within the Community support domain with data & insights; adding a new perspective to existing solutions and making business decisions based on careful and thoughtful analysis You are highly proficient in building and analyzing analytical frameworks, statistical models and experimentation methods to establish and communicate causal relationships You are a story

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Product Marketing Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and Hosts. They deeply understand the needs of our users and translate these into a strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented and hands on. The Difference You Will Make: You will be part of the team responsible for product roadmaps and launches at Airbnb. You will drive specific features that are part of every launch and determine how they are communicated to the external world. You are responsible for the success of Airbnb products throughout their life cycle — from concept to release and ongoing iteration. And their cross-functional work ensures a consistent product voice across all the products being developed at Airbnb. In this position you will be the owner of the roadmap for discounts and promotions and how they work within our broader set of pricing tools for the millions of hosts in our community. Working closely with your cross-functional partners across the business and guest experience teams, you will own the roadmap for both evergreen discounts and targeted promotions that help hosts increase their earnings through more competitive prices and increased guest visibility. In addition, you will be working closely with our data science and analytics teams to develop the targeting and business strategy using

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Product Marketing & Management leaders imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts — and crafting the narratives that bring those products to the world. They deeply understand the needs of our users and translate these into a strategy that combines strong product thinking, deep research, and compelling go-to-market storytelling. They partner with talented cross-functional team members across engineering, design, operations, data science, marketing, and communications, leading teams to execute a shared vision. They are incredibly detail-oriented and hands on. The Difference You Will Make: You will be part of the team responsible for product roadmaps and launches at Airbnb. You will drive specific features that are part of every launch and determine how they are positioned and communicated to the external world. You are responsible for the success of Airbnb products throughout their life cycle — from concept to release to growth. And your cross-functional work ensures a consistent product voice across the experiences being built at Airbnb. We are seeking a Product Marketing & Management leader to join our Tickets team. Tickets is a new and fast-growing business spanning attractions, tours, and live events, and you'll be at the forefront of defining the category for Airbnb — shaping a product guests love, building the supply that powers it, and telling the story that brings it to market. This is an exciting opportunity to stand up a business from the ground up and leave a lasting impact on

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Product Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and our business, and translate these into a strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented and hands on. The Difference You Will Make: As Product Manager for Identity, you will help set the strategy and drive execution of mission-critical identity verification systems and experiences. Airbnb is special in that it’s a platform that brings people together. You’ll shape how we build trust between guests and hosts on Airbnb and beyond, and build an identity platform that will enable all the different ways we want our guests and hosts to interact on Airbnb now and into the future—and in the process, help create the most trusted community of travelers in the world. A Typical Day: Define and drive the roadmap for Identity on Airbnb — including mission-critical identity verification technologies and flows, new identity-related features, and extending the value of a verified identity beyond the immediate Airbnb platform. Make prioritization calls that balance multiple competing objectives: trust, guest experience, booking success, and overall marketplace health. Partner with design, engineering, and policy teams to collaboratively drive execution of the roadmap you

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: Our Supply Enablement & Activation Team is growing and we want you to be part of it! Airbnb is looking for a seasoned Senior Manager, Supply Enablement to join our team. In this role, you'll lead a team of enablement and activation specialists responsible for building world-class content, training programs, and GTM activation at scale — equipping our field, vendor, and operations teams with the knowledge, skills, and tools to consistently acquire, grow, and retain high-quality supply across Homes, Hotels, Services, and Experiences. The difference you will make: This role requires candidates to be based in the US. This role is not eligible for relocation support. This is a high-impact leadership role for someone who has lived the reality of frontline sales and account management, knows how to build and develop high-performing enablement teams, and has a sophisticated command of AI-powered tools to make enablement smarter, faster, and more measurable. You'll set the strategic direction, raise the bar on quality and craft, and ensure everything your team produces drives real, measurable behavior change in the field. A typical day: Team Leadership & Development Lead, coach, and develop a team of enablement managers and activation specialists responsible for content creation and curation, training development, and GTM program delivery; Set clear goals, priorities, and quality standards across the team Build team capacity and capabilities, including identifying skill gaps, investing in development, and hiring exceptional talent Enablement Content & Program Strategy

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb, a leader in travel and hospitality, is on a mission to create a world where anyone can belong anywhere. We offer unique accommodations and experiences, crafted and curated by locals. As we expand into new marketplaces for in-person experiences and services, we are on the lookout for driven and innovative individuals to help shape our growth trajectory. The Difference You Will Make: Airbnb is seeking a Staff, Advanced Analytics, to support our Guest App team. This individual will act as a senior thought partner, supporting strategic business and product initiatives through detailed data analysis, experimentation, statistical modeling, and the development of reporting tools and metrics. The individual will be instrumental in driving product decisions for the Guest App, especially for strategically important Promotional Merchandising initiatives, to optimize for the company's objectives and ensure optimal experiences for guests. A Typical Day: Be the Advanced Analytics owner and expert on domain datasets. Work with large and complex data sets to solve a wide array of challenging problems using different analytical and statistical approaches. Apply technical expertise with quantitative analysis, experimentation, data mining, forecasting and the presentation of data to identify trends and patterns that can inform decision-making. Collaborate closely with Product, Engineering, Finance, Marketing, Operations, Data Science, Advanced Analytics, Data and Analytical Engineering, and other cross-functional teams to provide actionable insights. Design, execute, and analyze experime

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. *Multiple openings available* The Community You Will Join: The Roadmap Planning & Program Management team sits at the intersection of strategy and execution with the aim of planning and delivering the company’s priority products while providing executives the visibility and input they require to guide bi-annual releases. You will be involved in driving impact on the company roadmap and scaling product-focused program management. As our team grows, we are at the heart of the cross-functional collaboration that connects leaders across design, product marketing, engineering, supply, marketing, operations and other teams. Together, we drive the successful delivery of our roadmap while strategically partnering with key stakeholders to shape Airbnb’s future. The Difference You Will Make: Program Managers drive key activities across several functions in the organization including design, engineering, product marketing, marketing, operations, and more. It is a highly leveraged role that aims to improve the quality and velocity of work across cross-functional, product development teams by acting as a “force multiplier”. They get things done by bringing clarity out of chaos, diving into the details, and communicating clearly and in a timely manner. They're good at building relationships, motivating others with vision, and persuading with data. Success in this role is defined by your ability to make an impact with your critical thinking, attention to detail, ability to zoom out and see the big picture, and influencing key stakeholders. A Typical Day: Partners with engineering, product marketing, design, co

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Organization Support Experience Engineering builds the technology that powers Stripe's global support operations. Our engineers create the systems and services that support agents worldwide rely on every day to resolve issues for Stripe's millions of merchants and users — at scale, in real time, and across a growing range of channels and offerings. The Case Resolution Platform team owns the core infrastructure and tooling that enables support agents around the world to do their best work. This includes case routing, live channels infrastructure spanning voice and messaging, machine translation, and integrations that connect Stripe's support stack to the platforms agents depend on. What you'll do We're looking for full-stack engineers who want to make an impact on the tools and infrastructure that power global customer support at scale. Our team collaborates with many cross-functional teams — from Infrastructure to Product to Operations — to deliver reliable, high-quality systems that support agents and merchants depend on every day. The team is actively expanding its live channels infrastructure to support new messaging platforms, including in Greater China, requiring collaboration with third-party providers in the region. Responsibilities Design, build, and maintain full-stack services and infrastructure — spanning both backend systems and user-facing tooling — that support agents around the world rely on to resolve merchant and user issues in re

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team You'll work closely with several teams of engineers and PMs to shape products used by Stripe employees across engineering, operations, finance, and beyond. This is a high-impact role for a designer who finds as much satisfaction in untangling complex workflows and dense information architectures as in crafting polished interfaces. What you'll do You'll take ownership of two spaces within our internal tooling portfolio—Developer Productivity, focused on ensuring every engineer at Stripe has the tools to be productive, and Collaboration, focused on knowledge discovery and communication at scale. You'll pair with an existing designer on the team to bring design quality and consistency to surfaces that are critical to how Stripe operates internally. Responsibilities Own end-to-end design for a portfolio of internal tools—from discovery and problem framing through interaction design, prototyping, and implementation support Partner with engineering and product managers to define product requirements and translate them into clear, usable, and well-considered design solutions Conduct lightweight research and usability sessions with internal users to validate decisions and surface unmet needs Contribute to a consistent design language across our internal tools suite, working in close coordination with the Sail Design team and the Stripe design system Make design trade-offs confidently, knowing when to go deep on craft and when to ship a pragmatic sol