Operations Business Partner Director in United States

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. Achieving this requires bringing the world’s most exceptional talent under one roof to push the boundaries of what’s possible. Our Research Recruiting team plays a critical role in this effort. We are an embedded part of the research organization—working side by side with our research staff to deeply understand evolving priorities, build trust, and strategically shape the future of OpenAI’s talent. About the Role We are looking for a highly strategic recruiter to work closely with the Head of Research Recruiting on a small set of unusually important, high-touch searches and candidate relationships. This role will focus on exceptional talent who does not move through a standard recruiting process: highly visible researchers, technical leaders, operators, and other special-interest candidates where timing, discretion, market intelligence, and tailored engagement matter as much as process execution. This is not a conventional req-based recruiting role. You will help identify where the market is moving, develop intelligence on top talent and competitor activity, translate that intelligence into action, and orchestrate bespoke recruiting strategies for candidates who require a more nuanced path into OpenAI. You should be able to translate these signals and states into clear, actionable advice for leaders and then make it happen. In this role, you will: Partner directly with the Head of Research Recruiting and research leadership team to define priority talent targets and shape bespoke engagement strategies. Build and maintain deep market intelligence across frontier AI, research, engineering, and adjacent talent ecosystems, including competitor movement, candidate motivations, and relationship context. Proactively identify, map, and cultivate exceptional high-profile talent before there is a formal or standard hiring process attached. Translate weak signa

About the Team The Hardware Health and Observability team owns the end-to-end health lifecycle of OpenAI’s global compute fleet. Our mission is to maximize healthy, usable compute across accelerator vendors, generations, cloud providers, and regions through reliable health signals, automated remediation, and scalable operational tooling. We build the systems that observe, detect, remediate, and verify hardware issues across GPUs, CPUs, networking, and platform infrastructure, enabling frontier model training and inference workloads to run reliably at hyperscale. We are the last line of defense for the success of OAI’s production and research workloads. About the Role On the Hardware Health and Observability team, you’ll build critical infrastructure that keeps OpenAI’s largest compute clusters healthy and operational at scale. Even small numbers of unhealthy systems can impact large-scale training and inference workloads. This team focuses on minimizing downtime, improving fleet efficiency, and ensuring compute resources remain continuously available to researchers and product teams. Engineers on this team own problems end-to-end, from defining health signals and debugging failures to building automated remediation systems that operate across millions of GPUs globally. In this role, you will: Define and maintain health signals across GPUs, CPUs, networking, and platform infrastructure. Build and evolve health checks that detect, remediate, and verify failures at scale. Ensure critical health checks execute with minimal latency to maximize workload uptime. Investigate hardware failures and system-level issues across large-scale compute environments. Own node lifecycle workflows including drain, quarantine, repair, RMA, and return-to-service processes. Build automation and tooling that enables global cluster management with minimal manual intervention. Partner with workload, reliability, and provider teams to integrate health signals into training and inference system

About the Team Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies. About the Role As an Industry PMM, you will help define how OpenAI brings frontier AI to priority industries. This role sits at the center of OpenAI’s industry marketing motion, helping customers understand where AI can create practical value, improve workflows, and support responsible adoption. You will shape the market narrative, build the field-facing operating system, and coordinate cross-functional execution across product launches, customer proof, partner moments, events, and account-based campaigns. You will help senior industry leaders understand how OpenAI models, products, and workflows can support meaningful work in either Life Sciences, Banking, or Healthcare. We’re looking for a product marketer who can combine strategic narrative, technical curiosity, enterprise GTM judgment, and program leadership. The right person can turn fast-moving capability into clear positioning, credible assets, and practical field execution. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own positioning and messaging for OpenAI’s industry offering for either Life Sciences, Banking, or Healthcare. Build field-ready assets for account directors, solution engineers, industry leaders, and executive audiences, including first-call decks, one-pagers, use-case libraries, customer stories, and proof-point packages Translate frontier model ca

About the Team Frontier Systems Foundations, part of Compute Foundations at OpenAI, builds the systems software foundation that turns new compute infrastructure into reliable, usable capacity for frontier model training. Our mission is to make some of the world's largest GPU clusters work reliably for frontier training. We bring new platforms and clusters online, safely maintain installed fleets, and partner with hardware, infrastructure, and research teams to resolve the system-level issues that keep jobs from running. That means building and maintaining the software closest to the machine: Linux and Ubuntu operating-system images, kernels and modules, drivers, packages and repositories, disks and boot configuration, firmware integration, provisioning, and system-level validation. We make these components reproducible, compatible, and safe to operate across heterogeneous fleets. About the Role We are looking for systems software engineers with deep Linux and host-systems experience to build, qualify, and maintain the operating-system foundation for OpenAI's frontier compute fleet. Relevant backgrounds include kernel and module development, Linux distribution or image engineering, package management, firmware and driver integration, disks and boot, and bare-metal provisioning. You'll work closely with hardware engineers, vendors, and infrastructure teams to bring up new platforms, integrate system components, and debug failures across firmware, disks, boot, operating systems, kernels, drivers, and workload interactions. Your work will directly influence how quickly new capacity becomes usable and how reliably large GPU fleets operate. You should be comfortable writing and maintaining production-quality systems software and automation, but we do not expect expertise across every layer. This is an opportunity to go deep on challenging systems problems while building the image, package, qualification, and recovery paths that power the next generation of frontier models

About the Team OpenAI's mission is to ensure that artificial general intelligence benefits all of humanity. The U.S. Policy and Partnerships team sits within Global Affairs and helps translate that mission into trusted, practical engagement with civil society, community leaders, researchers, and other external stakeholders across the United States. Our current operating model is built around disciplined, cross-functional campaigns: moving from abstract persuasion to local proof, pairing policy expertise with real-world use cases, and working with trusted validators who can help communities understand, shape, and benefit from AI. The team works closely with colleagues across Global Affairs, Legal, Safety, Communications, Product, Research, and other functions to build relationships that are substantive, durable, and grounded in two-way learning. About the Role As U.S. External Affairs Associate, you will work with the team leads to help advance OpenAI's engagement with civil rights organizations, civil society groups, researchers, community-based organizations, and other external stakeholders shaping the AI policy debate in the United States. This role is central to the team's partnership and outreach operating model. You will help identify priority stakeholders, design engagement strategies, and build the external relationships and feedback loops. The work is not about one-way education; it is about co-design, listening, product and policy learning, and creating concrete proof points that can strengthen public trust. Reporting to the External Affairs Lead, you will work across the U.S. Policy and Partnerships team and in close coordination with State and Local Policy, Federal Affairs, Communications, Safety, Legal, Product, and Research. OpenAI is evolving quickly as we release new research, products, and tools. Day-to-day work may include representing OpenAI at convenings, designing a stakeholder strategy around a fast-moving policy issue, organizing partner briefi

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture. About the Role We’re seeking an exceptional Principal-level Offensive Security Engineer focused on deep, hands-on penetration testing of OpenAI’s agent-powered products, infrastructure, and model-integrated application surfaces. You’ll assess complex systems end to end, identify realistic vulnerabilities, validate exploitability and impact, and partner closely with engineering teams to drive durable fixes. This role will be primarily focused on continuously testing our agent-powered products like Codex and Operator. These systems are uniquely valuable targets because they’re rapidly evolving, can perform sensitive actions on behalf of users, and have large, diverse attack surfaces. You will play a crucial role in securing our agents by finding vulnerabilities that emerge from the interactions between the applications, infrastructure, tools, and models that power them. You’ll have the chance to not only find vulnerabilities, but actively drive their resolution, build reusable testing approaches, automate offensive security workflows with cutting-edge technologies, and use your attacker perspective to improve the security of OpenAI’s products. In this role you will: Conduct deep penetration tests of OpenAI’s agent-powered products, including web applications, APIs, cloud services, identity and authorization flows, CI/CD systems, and model-integrated product surfaces. Continuously hunt for exploitable vulnerabilities in the interactions between the appli

About the Team The Foundations Research team works on high-risk, high-reward ideas that could shape the next decade of AI. Our goal is to advance the science and data that enable our training and scaling efforts, with a particular focus on future frontier models. Pushing the boundaries of data, scaling laws, optimization techniques, model architectures, and efficiency improvements to propel our science. The Search team sits within Foundations, building agentic search by co-designing model–system interfaces with the core search stack (serving, indexing, retrieval) to translate model intent into reliable, real-world actions. Operating at the frontier of AI and information retrieval, the team develops large-scale systems that transform and index vast corpora, enabling models to reason over global knowledge and act dependably. In close partnership with researchers, we rapidly bring modeling breakthroughs into production and redefine how intelligent systems discover, retrieve, and synthesize information at planetary scale. About the Role We’re looking for a researcher focused on our embedding retrieval efforts. You’ll work with a a team of world-class research scientists and engineers developing foundational technology that enables models to retrieve and condition on the right information, at the right time. This includes designing new embedding training objectives, scalable vector store architectures, and dynamic indexing methods. This work will support retrieval across many OpenAI products and internal research efforts, with opportunities for scientific publication and deep technical impact. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Responsibilities Tackle embedding models and retrieval systems optimized for grounding, relevance, and adaptive reasoning. Collaborate with a team of researchers and engineers building end-to-end infrastructure for training, evaluati

About the Team The Privacy Engineering team builds the systems and technical foundations that govern how user data is understood, retained, accessed, and used across OpenAI. We partner with Product, Data, Infrastructure, Security, and Legal to translate policy and trust commitments into durable architecture and enforceable controls. Our work spans data inventory and mapping, classification and lineage, retention and deletion, access governance, purpose and usage controls, auditability, and lifecycle automation. We aim to make policy-aligned data handling the default while giving teams clear, reliable primitives for building and operating products at scale. About the Role We are looking for an experienced Software Engineer to drive the architecture and execution of user data governance across OpenAI. You will define technical direction, build shared platforms and controls, and lead cross-functional programs that make data flows discoverable, policies enforceable, and ownership explicit. This role is well suited to a senior engineer who can move between deep systems design and organization-wide influence, turn ambiguous requirements into pragmatic roadmaps, and operate high-trust systems end to end. This position is based in San Francisco. Relocation assistance is available. In this role, you will: Set the technical strategy and architecture for user data governance across data mapping, classification, lineage, retention, deletion, access, and permitted usage. Design and build shared services, APIs, metadata systems, and policy-enforcement mechanisms that make governance controls consistent, scalable, and auditable. Establish reliable inventories of user data, system ownership, data flows, and policy applicability across products, infrastructure, analytics, and research systems. Partner with Product, Data, Infrastructure, Security, and Legal leaders to define decision rights, translate requirements into controls, and drive adoption across teams. Own governance systems

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture. About the Role OpenAI is seeking a Security Engineer to join our Infrastructure Security (InfraSec) team. InfraSec protects the foundations of OpenAI’s research and production environments, spanning GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter includes securing everything from bare-metal hardware and firmware, to Kubernetes clusters and service meshes, to data storage and access pathways for highly sensitive model weights and user data. In this role, you will: Design and build security controls across diverse layers (e.g., physical hardware, firmware/BMC, OS, Kubernetes, networks, and CI/CD) to defend against sophisticated adversaries and insider threats. Collaborate with engineering and security teams to drive deployment of security enhancements and control changes across broad-scale infrastructure. Tackle high-impact projects such as checkpoint encryption, network isolation, secret management, and machine identity, while continuously raising the security bar for emerging AI workloads. Take a generalist approach to building security controls, balancing a mix of security expertise and broad technical skillsets to adapt to evolving challenges. You will thrive in this role if you have: Deep understanding of security principles, best practices, and common vulnerabilities. A proactive mindset, with the ability to identify and address secu

About OpenAI OpenAI is dedicated to ensuring that artificial general intelligence (AGI) benefits all of humanity. Our mission requires building not only world-class AI models, but also the infrastructure that enables those models to be deployed reliably, efficiently, and at global scale. As demand for AI continues to grow, we are expanding the ways OpenAI can bring high-performance inference capacity online across a diverse hardware ecosystem. About the Team The GPT Infrastructure team builds software that turns advanced inference and optimization research into production products. One focus is enabling strategic infrastructure partners and accelerator vendors to qualify and onboard new compute without a bespoke porting and optimization effort for every hardware platform. We build the control planes, APIs, secure partner-side execution environments, evaluation systems, artifact pipelines, and operational tooling that make these workflows repeatable and trustworthy. The work sits at the intersection of distributed systems, AI inference, compilers and runtimes, performance engineering, security, and external partnerships. About the Role We are seeking an experienced systems generalist who can work comfortably across the stack to help build an automated inference optimization platform. Given a workload, target hardware profile, compiler and runtime context, and a trusted verifier, the system runs durable optimization campaigns that generate, compile, execute, grade, and improve candidate kernels, runtime configurations, and serving-stack changes. You will design both the OpenAI-hosted control plane and the partner-side software that evaluates candidates on real accelerator hardware. The product must keep long-running workflows reliable, make performance results reproducible, and maintain clear trust boundaries around sensitive model and hardware information. This is a deeply cross-stack role, combining strong software engineering fundamentals with systems thinking and

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture. About the Role As a Security Engineer, Application Security you will be responsible for identifying and mitigating security vulnerabilities within software applications through building security tools, code reviews, penetration testing, and security assessments. We’re looking for people who will work closely with development teams to ensure secure coding practices are integrated throughout the software development lifecycle, preventing security risks before they emerge. You will also provide security guidance to developers and other stakeholders, fostering a culture of security awareness within the organization. The role is preferred to be based in San Francisco, Seattle or New York City but may consider remote work. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Perform Security Assessments : Conduct regular security assessments, code reviews, and penetration testing to identify vulnerabilities in applications and software. Develop and Implement Security Tools : Design, develop, and implement security tools, frameworks, and methodologies to protect applications against security threats. Collaborate with Development Teams : Work closely with development teams to ensure security best practices are integrated throughout the software development lifecycle (SDLC), including secure coding guidelines. Threat Modeling and Risk Assessment : Conduct threat modeling and risk

About the Team Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture. About the Role As a Security Engineer on Detection & Response, you’ll help protect OpenAI’s most sensitive assets– including our intellectual property, customer data, and the infrastructure that supports them– by building and operating the systems we use to detect suspicious activity and respond effectively when it matters. You’ll work across endpoints, identity, cloud, hyperscale compute infrastructure, and datacenter-adjacent layers, partnering closely with security teams and infrastructure owners to define the telemetry and response requirements we need and building tooling and automation where it delivers the most leverage. In this role, you will: Build and evolve Detection & Response capabilities across OpenAI’s infrastructure, products, and research environments, with an emphasis on high-signal detection and reliable operational response. Engineer detection pipelines and tooling: develop rule lifecycle management, measurement/quality loops (coverage, precision, latency), tuning processes, and safe rollout patterns. Automate response and investigations by building workflows that reduce toil (triage, enrichment, containment, evidence capture) and improve time-to-understand/time-to-contain. Partner with other Security teams and system/infrastructure owners across the company to ensure new systems ship with the right telemetry, threat models, and response playbooks from day one. Define D&R requirements and drive visibility across endpoin

About the Team ChatGPT is a rapidly evolving system: new capabilities ship continuously, product surfaces change quickly, and usage patterns shift week-to-week. Supporting that pace requires infrastructure that can handle real production constraints—high concurrency, unpredictable traffic patterns, complex dependency graphs, and frequent change. The ChatGPT Infrastructure team builds and operates the platforms that enable fast iteration without compromising performance or reliability. We design shared systems, data paths, rollout mechanisms, and reliability guardrails that teams rely on to ship changes to ChatGPT at scale. We focus on high-leverage infrastructure: primitives and “golden paths” that incorporate operational lessons as defaults, so engineers don’t need to rediscover failure modes, latency pitfalls, or integration issues each time they build something new. About the Role We’re hiring Senior and Staff Engineers to design and build infrastructure systems that underlie ChatGPT and multiply the effectiveness of teams building user experiences. This is not a support-only role. It’s a platform-building role: you’ll define interfaces, develop core abstractions, and create tooling to make safe, fast iteration the norm. Your work will reduce friction, prevent regressions, improve performance, and ensure systems scale gracefully as the product grows. Where You Can Have Impact You might work on one or more of the following areas (without being restricted to any single area): Platform foundations & frameworks: Core libraries, service frameworks, and shared components that standardize system building, integration, and evolution. Scalability & performance primitives: Patterns and infrastructure that reduce tail latency, improve throughput, and keep costs predictable as demand increases. Reliability guardrails: Mechanisms that prevent outages by design—rate limiting, load shedding, dependency isolation, backpressure, safe fallbacks, and robust regression contr

Location: San Francisco, CA (Hybrid: 4 days onsite/week). Relocation assistance available. About the Team: We build foundational platform software that enables reliable, secure, and performant products. The team works across system layers and partners closely with adjacent engineering groups to deliver robust capabilities from concept through launch. About the Role: We’re seeking a System Software Engineer to design, implement, and debug core platform components and the pipelines that build and update system images. You’ll work across operating system layers, focusing on performance, security, and deep system debugging to ship production‑grade systems. In this role, you will: Design, implement, and debug system‑level components and services across kernel and user space. Configure and maintain OS platform services (init, services, networking, security policies) and related tooling. Build and operate image and update pipelines, ensuring reliability, reproducibility, and rollback safety. Instrument and analyze performance using profiling and tracing; optimize CPU, memory, I/O, and power usage. Own platform observability and reliability: logging, crash capture, watchdogs, and diagnostics. Collaborate with cross‑functional teams to define interfaces and deliver end‑to‑end features. Establish strong engineering practices: code review, CI, reproducible builds, and release management. Partner with external suppliers to support builds and deployments. You might thrive in this role if you: Have shipped production systems software on modern operating systems. Are proficient in C/C++ and a scripting language, and comfortable with OS internals (concurrency, memory management, filesystems, networking, power management). Bring strong systems debugging skills using debuggers, tracers, profilers, and logs across kernel/user‑space boundaries. Understand configuration of platform services and interfaces, and can translate requirements into stable, well‑documented APIs. Are fluent in u

About the Team OpenAI’s Hardware organization develops system and infrastructure solutions tailored to the demands of advanced AI workloads. We work across the full stack—from silicon to system integration—partnering closely with internal teams and external vendors to define and deliver next-generation AI infrastructure. Our team focuses on defining scalable, high-performance system architectures and reference designs that balance performance, cost, and operational efficiency across rapidly evolving technologies. About the Role We are seeking a 3P Architect to define and drive rack- and cluster-level reference designs in collaboration with external partners. This role is responsible for translating workload requirements and system-level goals into concrete architectures, aligning partners on critical design attributes, and ensuring vendor roadmaps meet our infrastructure needs. You will work closely with performance modeling and internal architecture teams to evaluate tradeoffs, while owning the end-to-end definition and execution of third-party system designs. This includes identifying gaps in current technologies, driving vendor development, and shaping future infrastructure capabilities. This role requires strong system intuition, cross-functional leadership, and the ability to operate effectively across internal teams and external ecosystems. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance. Key Responsibilities Define rack- and cluster-level reference architectures for AI infrastructure deployments. Translate workload requirements into clear system design specifications and partner deliverables. Collaborate with performance modeling teams to evaluate architectural tradeoffs and system behaviors. Align internal stakeholders and external partners on critical system attributes (performance, cost, power, reliability, scalability). Identify gaps in current technology offerings and dr