Order Management Specialist in Miami

Cote Korean Steakhouse, located in the Miami Design District, is the carnivorous vision of proprietor Simon Kim that blends together the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. Cote serves the highest quality USDA Prime beef accompanied by an impeccable 1200+ label wine list and a suite of classic-but-creative cocktails. We are professionals committed to ensuring exceptional hospitality and service to our customers. At COTE, we follow a simple mantra: 🥩 + 🔥 + 🍸 = 😊 Sommeliers are dynamic hospitality professionals responsible for wine list oversight, providing wine and beverage recommendations to customers, overseeing graceful serving of wine to customers, as well as all other aspects of the customer experience at the table including greetings, menu sales, grilling, table maintenance, overall customer satisfaction and happiness, and fond farewells. Essential Job Duties & Responsibilities: Job duties and responsibilities include, but are not limited to the following: Provides exceptional service to every customer. Recommends wines to customers based on price, personal taste, and food selection. Oversees the serving and storage of wine and trains service team members on the wine selection. Ensures wines are served in the correct glassware and at the proper temperature. Demonstrates a friendly personality, strong knowledge of wine and spirits, and great interpersonal skills. Possesses a strong understanding of regional wine laws, appellations, grape varieties, harvest times, elevation, climate, soil, and fermentation processes. Has full knowledge of COTE wine and food menu items, enabling effective salesmanship that enhances both the business and customer experience. Accurately takes and enters orders and communicates flow with servers, bartenders, and management. Effectively uses point of sale systems and other restaurant technology to account for all sales. Grills steak cu

Cote Korean Steakhouse, located in the Miami Design District, is the carnivorous vision of proprietor Simon Kim that blends together the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. Cote serves the highest quality USDA Prime beef accompanied by an impeccable 1200+ label wine list and a suite of classic-but-creative cocktails. We are professionals committed to ensuring exceptional hospitality and service to our customers. At COTE, we follow a simple mantra: 🥩 + 🔥 + 🍸 = 😊 The Food Delivery Packer is responsible for ensuring efficient, accurate, and high-quality packing and handling of all takeout and delivery operations. This role supports delivery service in a full service kitchen that also executes in-house dining. To do so, the Food Delivery Packer prepares and stocks to-go wares supplies, stamps COTE branded to-go materials, packs all orders with care, stickers/labels to-go containers and coordinates timely handoffs to customers and delivery couriers in a courteous and accurate manner. They do all of this in a shared working space and collaborate with other departments such as Food Runners to ensure all customer needs across delivery and in-house dining are met. Acting as a key link between the kitchen and front-of-house teams, the Food Delivery Packer helps maintain food safety standards, manages allergen-specific orders, and upholds cleanliness and organization in storage areas. Additional responsibilities include assisting with food delivery packing station setup and breakdown, training other potential Food Delivery Packers and providing support across the restaurant as needed. Essential Job Duties & Responsibilities: Job duties and responsibilities include, but are not limited to the following: ● Complete all assigned side work related to set up and breakdown of food delivery stations in the kitchen area. ● Stock and organize supplies for food deliveries, and to-go and deliv

Cote Korean Steakhouse, located in the Miami Design District, is the carnivorous vision of proprietor Simon Kim that blends together the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. Cote serves the highest quality USDA Prime beef accompanied by an impeccable 1200+ label wine list and a suite of classic-but-creative cocktails. We are professionals committed to ensuring exceptional hospitality and service to our customers. At COTE, we follow a simple mantra: 🥩 + 🔥 + 🍸 = 😊 Essential Job Duties & Responsibilities: Job duties and responsibilities include, but are not limited to the following: Completes all assigned side work related to set up and breakdown of the bar. Ensures the bar is well-stocked with glasses, coasters, napkins, straws, ice, liquor, wine, and beer. Cleans and organizes all bar storage areas including the liquor room and all prep areas. Greets all customers who visit the bar or enter the restaurant’s dining area. Organizes and shelves beer and liquor deliveries. Prepares juices, mixes, syrups, garnishes, etc. Provides service to all customers in the bar and lounge area and attends to customer needs. Serves food and beverage items at the direction of bartenders. Takes orders from customers and ensures 100% accuracy when entering orders into the system. Clears and marks customers with correct flatware prior to each course. Properly rotates products and ensures perishable items are labeled. Maintains responsible service of alcohol to all customers including checking identification for proof of age. Maintains inventory levels for all liquor, beer, wine, and bar items for service to customers. Maintains the appearance of the bar and lounge at all times while adhering to safety and health standards set forth by the Local Department of Health. Completes all assigned side work related to set up and breakdown of bar area and restocking the bar for the next shift. Performs inve