Partner Account Manager in United States

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Enterprise Foundations is the engineering team responsible for the architectural and integration work that allows Instacart's Retailer Platform to scale across the world's largest grocers. Our work spans omnichannel integrations — bringing products like FoodStorm catering and Caper Carts onto unified Instacart platform rails — enterprise extensibility (sandbox environments, configuration systems, retailer-facing tooling), and the cross-cutting data isolation work that allows Instacart's ML and Data Engineering teams to safely build per-retailer models on top of the platform. As Instacart's enterprise retail business expands to hundreds of partner brands and new international markets, this team's work is foundational to how the platform matures. We are seeking a Senior Engineering Manager to lead this team of ~12 engineers. You'll set the unifying technical

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu Instacart Business (inclusive of Instacart Health) is scaling fast, and our commercial teams, leadership, and external partners need reliable, high-quality data to keep pace with it. We're hiring a Business Insights Lead to own this end to end — building the reporting infrastructure, analytical frameworks, and insights delivery that turn raw data into decisions. This role sits at the intersection of data, strategy, and commercial execution: you'll be the go-to analytical partner for internal leadership and the single point of accountability for external partner reporting. A year from now, GTM leaders will trust the numbers, partners will get consistent and timely reporting, and the business will have a repeatable system for surfacing growth opportunities before they're obvious. What you'll cook up in your first year A reporting system G

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb’s mission is to create a world where anyone can belong anywhere. Airbnb Payments team supports this mission by economically empowering Airbnb businesses and our global community of guests and hosts. Payments is a core part of Airbnb’s business and guest/Host experience, operating across global markets, currencies, payment methods, regulatory environments, and partner integrations. We build and operate Airbnb’s in-house payments platform to support global scale, reliability, compliance, and product flexibility. The team works closely with Product, Design, Data Science, Finance, Legal, Compliance, Operations, and external payment partners to deliver trusted payment experiences for our community. The Difference You Will Make: As an Engineering Manager on Payments, you will lead one or more engineering teams responsible for building and operating critical payments systems. You will set clear team priorities, create an environment where engineers and technical leads can do their best work, and partner cross-functionally to deliver high-quality outcomes for Airbnb's guests, Hosts, and business. You will be expected to navigate complex and ambiguous problems, balance near-term execution with long-term platform health, and help define a roadmap tha

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. NOTE: This position is US - Remote Eligible, but includes monthly in-person working sessions at the San Francisco Airbnb office. The Community You Will Join: Research has been part of Airbnb from the beginning, ever since Paul Graham told the Airbnb founders, "go to your users." As designers, the founders embraced this advice and got on a plane to meet with Airbnb hosts that very weekend. Since those early days, the value of research has been baked into Airbnb’s product culture. The Difference You Will Make: We're building our newest incubation work stream, and we're looking for a Staff UX Researcher who is equally strong in qualitative and quantitative methods. You'll be one of the first researchers on the ground for a 0-to-1 effort, which means the questions aren't defined yet, the roadmap will change, and your research will shape both. You'll know when to run fast to unblock a decision and when to go deep to get it right, while bringing senior stakeholders along the way. A Typical Day: Own end-to-end research for new incubation areas, from framing the questions to landing the recommendations. Utilize appropriate qualitative and quantitative methods to deliver fast, actionable insights. Triangulate across data sources and past learnings to get to the right signals in an ambiguous, fast-moving space. Balance speed and rigor: deliver quick reads when the team needs to move, and deeper studies when a decision warrants it, without sacrificing quality. Partner closely with cross-functional teams including Product, Design, Business Operations, and Data Science to shape strategy from research insights. C

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Relevance & Personalization (R&P) team is Airbnb's matching intelligence engine — a talented team of ML engineers, applied researchers, and technical program managers who connect guests to the right listings across every surface and help hosts compete and thrive in our marketplace. We work at the intersection of search ranking, recommendations, personalization, and generative AI, and we're building toward a future where Airbnb feels less like a search engine and more like a knowledgeable travel companion that understands your needs across your entire trip journey. The Difference You Will Make: As Product Manager for Relevance & Personalization, you will help set the strategy and drive execution for some of Airbnb's highest-leverage AI systems. You'll own the roadmap and shape how personalization works across the guest journey, and help define how we close the feedback loop for hosts. You'll partner with engineers, researchers, designers, and cross-functional teams to ship systems that directly drive bookings, guest satisfaction, and host success — at global scale. A Typical Day: Define and drive the roadmap for Airbnb's relevance and personalization platform — from natural language query understanding to multi-turn, context-aware discovery experiences Make prioritization calls that balance multiple competing objectives: guest experience, host success, revenue, fairness, and marketplace health Partner with ML engineers and applied researchers to shape model strategy, evaluation frameworks, and experimentation design Align cross-functional partners — Guest, Host,

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Employee Experience team exists to help Airbnb become the company that it needs to be. The Regional Workplace Operations Manager sits at the intersection of workplace experience, events, and gathering & culture. This role is responsible for bringing our brand to life by creating an intentional, welcoming, and high-functioning office experience that enables employees, leaders, and guests to feel connected, productive, and inspired. Just like our hosts can offer differentiated experiences to our guests, our Regional Workplace Operations Manager exemplifies those aspirational expectations. This role serves as the connective tissue across office operations, hospitality, employee engagement, and local community experience. They partner closely with cross-functional stakeholders including Talent, IT, Security, Communications, Executive Support, and local leaders to ensure each office reflects Airbnb’s culture and values in a meaningful and scalable way. They integrate platform hosts in the day to day office experience spotlighting service and experience hosts as appropriate. The Difference You Will Make: As the Regional Workplace Operations Manager, you are the primary steward of the employee and guest experience within your office. You create a hospitality-forward environment where people feel welcomed, supported, and connected to Airbnb and each other. You will oversee the daily office experience while also leading local gathering and engagement efforts that strengthen culture and community. You will direct and coordinate embedded vendors and operational partners to

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is redefining the world's approach to accommodation and travel. We are creating highly local, personal and authentic experiences for our host and guest community around the world. Our platform connects millions of people a year and furthers our mission to create a world where anyone can belong anywhere. To power the global Airbnb community, we are building a world-class payments platform - one that currently supports 191 countries, 63 currencies, connects dozens of payment providers and banks, and processes billions of dollars per year for all of Airbnb’s business units. As the platform grows, we’ll be adding new payment partners, establishing licensed payments companies around the world, and building innovative payment experiences and financial products for our guests and hosts. Our goal? To create a future where transparent, simple, and familiar payment solutions can empower people, entrepreneurs and communities on our global marketplace. The Difference You Will Make: Airbnb is seeking an experienced and strategic Payment Partnerships Manager to drive the vision, execution, and ongoing performance of our partner network supporting how we pay out to our global host community across 200+ markets. Reporting to the Head of Payment Partnerships, this role is pivotal in managing the partnerships that ensure our hosts are paid reliably, efficiently, compliantly and in alignment with our growth and platform goals. You will lead business development, deal negotiation, and strategic relationship management for a portfolio of high-value payment partners. With a focus on impact a

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is seeking a detail-driven Senior Accountant to join our Accounting Operatoins team and support continued global growth. This role sits at the intersection of accounting, data, and systems, ensuring accurate financial reporting while driving scalable, efficient processes. The Senior Accountant will own end-to-end accounting activities, including reconciliations, reporting, and systems support, while strengthening the control environment and delivering process improvements. You will collaborate cross-functionally with Finance Technology, Product, Engineering, Business Development and external partners. The ideal candidate for this position will have a strong understanding of GAAP operating expense recognition principles such as capitalization, lease recognition, as well as, excellent technical and communication skills, and the ability to partner effectively across business functions. This position reports to the Manager, Accounting Operations. A Typical Day: &l

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: As a key part of the Localization Operations team, you will be responsible for driving the future process, tooling and automation of how Airbnb delivers high-quality, culturally resonant experiences to users around the world at large scale. The Difference You Will Make: Airbnb Localization team is seeking a Technical Program Manager (TPM) to lead high-impact initiatives at the intersection of localization, technology, and global scale. This role calls for a unique blend of deep technical expertise, strategic program leadership, and the ability to deliver innovative, scalable solutions that transform how localization is executed. You’ll partner across engineering, product, and external vendors to ensure our tools, processes, and technologies evolve in step with the fast-changing global tech landscape. A Typical Day: Own and drive complex, cross-functional localization programs from strategy through execution, acting as the single point of accountability for technical localization operations. Serve as a trusted operating partner to Localization Operations and Localization leadership, translating strategic priorities into executable technical roadmaps and surfacing tradeoffs early. Lead the design, innovation, and implementation of scalable solutions leveraging technology including AI and machine translation to improve on the quality, cost and efficiency of localization delivery. Shape the technical direction of Localization at Airbnb through alignment with Localization Leadership on vision and business goals, leveraging SME expertise across the Localization organizati

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The CS AI product team is responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting the Generative AI technologies to enable an intelligent, scalable and exceptional service experience. The team develops and enhances various AI models, ML services and tools including LLM fine-tuning, alignment and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. What you will do: As a principal machine learning engineer, you will be responsible for fine-tuning state-of-the-art LLMs for diverse use cases while optimizing models for high-performance deployment on Airbnb’s ML Infrastructure. You will partner with product managers, software engineers, data scientists and operation teams to brainstorm, design and develop AI products such as AI Assistant, Autonomous agent, recommendation, travel planning, and many more products that make meaningful

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Senior Principal, Competitive Intelligence will report to the Director, Product & Performance within Strategic Finance & Analytics. Airbnb is looking for a unique individual that can blend art and science to evaluate our evolving competitive landscape. This team is responsible for understanding the market across geographics and product offerings, building evaluation criteria and metrics, and delivering clear insights to leaders across the company. The Difference You Will Make: The individual will serve as the company's go-to authority on the competitive landscape, including current and future competitors, adjacent marketplaces, the travel industry at large and macroeconomic trends. They will partner with technical and business operating teams to synthesize competitive signals into clear, actionable narratives that inform executive decision-making at the highest levels of the company. The ideal candidate brings a combination of sharp analytical instincts, business acumen, and the ability to distill complex information into crisp executive-ready stories. They are a self-starter who is comfortable operating with ambiguity, thrives in a fast-paced environment, and relishes the opportunity to own a critical capability from end to end. This person will have a high degree of visibility with senior leadership, including Executive and VP leaders across Finance, Product, Marketing and Business functions. A Typical Day: Competitive Monitoring: Develop and manage regular reporting to review key metrics across marketplace and product; track developing news and indus

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Services & Membership team is focused on developing and scaling new growth levers for Airbnb. As a business team we work at the intersection of product, marketing, and other supply and guest teams to design, test, and launch programs that drive meaningful value for both guests and hosts. We collaborate closely with product, marketing, data science, finance, and cross-functional teams globally to bring new ideas to life and scale what works. The Difference You Will Make: As a Programs and Business Operations Lead, you will work with the Director of Services and Membership to develop and execute strategies to grow the success of Airbnb. You are someone who thrives in ambiguous, early-stage environments and brings equal parts strategic thinking and operational rigor. You will define the levers that make programs successful, build the tools and frameworks that enable teams to move faster, and partner deeply with product and marketing to ensure programs are designed for both user valu

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Channel Communications team at Airbnb is responsible for driving positive conversation and buzz about Airbnb via social media, influencers and more. The Difference You Will Make: We're looking for a Senior Influencer Manager, Airbnb Social to join our communications team to help elevate Airbnb’s cultural relevance by integrating influencer content into our owned social media content strategy. In this role, you'll be responsible for building visibility and advancing awareness for Airbnb by leading and developing strategic influencer content that showcases the unique benefits of our platform and its integration with cultural and right time moments. This role will be pivotal in crafting and executing best-in-class influencer content, and building digital stories across a spectrum of platforms including TikTok, Instagram, and eventually YouTube that inspire discovery, drive brand preference, elevate consideration, and foster advocacy for the brand. The ideal candidate is curious, engaged, chronically online, positive, detail and solutions-oriented. The world and thus our industry is changing quickly so the ideal candidate will be comfortable with responding promptly and changing course as needed when priorities evolve and shift A Typical Day: Partner closely with the broader influencer team to bridge Airbnb's established influencer programs and our owned social strategy, upholding the same high standards for creator selection and content quality across all channels Build and maintain relationships with creators and influencers who genuinely reflect Airbnb's brand values,

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Cities team leads the work necessary to implement the regulatory products and processes needed globally to comply with regulations, and does so in a manner that also sustainably supports Airbnb’s growth. The Difference You Will Make: As a Senior Regulatory Operations Lead, you are entrusted with shaping and steering Airbnb’s regulatory strategy by driving global high-impact regulatory initiatives. You bring deep regulatory expertise, proven strategic foresight, and operational excellence that will ensure our regulatory products not only meet evolving legal requirements, but also enable innovation, trust, and sustainable growth. In this role, you will anticipate regulatory trends, translate ambiguous mandates into scalable product solutions, and serve as a trusted advisor to senior leadership—ultimately strengthening Airbnb’s reputation and resilience in a rapidly changing regulatory landscape. A Typical Day: Strategic Regulatory Leadership: Anticipate and interpret global regulatory developments, providing strategic guidance to senior leadership on potential impacts and opportunities. Develop and implement proactive product strategies to navigate complex regulatory landscapes.​ Cross-Functional Collaboration: Partner with cross-functional teams such as Engineering and Product to implement regulatory products that address the changing landscape, and anticipate future trends .​ Regulatory Program Oversight: Design and oversee comprehensive regulatory product programs, ensuring adherence to applicable regulations, and industry standards. Monitor program effectiveness and make

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: BizTech fosters culture and connection at Airbnb by providing reliable corporate tools, innovative products, and technical support for all teams. We drive technical breakthroughs and strategies that redefine what it means to belong anywhere, delivering greater value for the business and our people. The Global Operations team at BizTech manages production services across Airbnb’s corporate environment, delivering reliable operations through Observability, Incident Management, Core Operations, and AI-enabled automation. We partner across BizTech to scale service quality, efficiency, and resilience. The Difference You Will Make: As a Senior Staff Engineer in Operations, you will lead and mentor a high-performing team to scale our AI-enabled operations model and deliver AIOps solutions that streamline operational workstreams and help BizTech teams focus on their core work with confidence. Ops owns triage and resolution, proactive monitoring across networks, systems, applications, and cloud services via a homegrown observability platform, and drives process excellence through automation and shift-left programs. You will set the technical bar, model operational excellence, and ensure high-quality, reliable service. Your scope includes leading projects ac