Partner Success Manager in United States

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As an OS / K8s Systems Engineer at Baseten, you’ll build the automation and systems that turn raw GPU hardware into production-ready compute. From provisioning to orchestration, you’ll own the software layer that makes our infrastructure reproducible, scalable, and reliable across data centers. This is a senior, hands-on role focused on building systems not operating them. You’ll work close to the metal designing OS images, building provisioning pipelines, and automating cluster bring-up from scratch. Your work will define how quickly we can turn new capacity into usable compute. EXAMPLE INITIATIVES Zero-to-cluster automation Build workflows that take new hardware from unprovisioned to fully operational cluster. Provisioning systems Design PXE-based or equivalent systems for imaging and lifecycle management. Reproducible infrastructure — Ensure clusters deploy consistently across data centers. RESPONSIBILITIES Own the end-to-end automation of cluster bring-up and lifecycle management. Build and maintain OS images, provisioning systems, and configuration pipelines. Deploy and operate cluster orchestration platforms (Kubernetes, Slurm, or similar). Design systems for reproducibility across sites and hardware generations. Automate upgrades, rollouts, and failure recovery. Optimize system performance, including GPU utilization and networking. Partner with hardware and network teams to validate and improve system b

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. PRODUCT AT BASETEN Product at Baseten is a nascent function. Our company today has a strong engineering culture, is heavily customer-obsessed, and moves fast. We're building the product function now, and you'd be one of the people who defines it. You'll work directly with our founders and with some of the best systems and infrastructure engineers in the world, and you'll set the standard for what product looks like here. You earn trust by being technical, finding the truth in front of customers, building great cross-functional relationships, and shipping great product experiences. THE ROLE The largest, most demanding Enterprises are starting to run on Baseten and they come with a range of security, compliance, and procurement requirements. Today that readiness is assembled deal-by-deal. You'll own the enterprise-readiness surface end to end and turn it into product: the deployment options customers can choose and buy, compliance posture they can trust, access and security controls their IT teams require, and the billing and spend controls their finance teams expect. What does a complete Baseten Enterprise Product offering look like? RESPONSIBILITIES Drive the Enterprise Readiness customer experience end to end: Partner with GTM and Enterprise Engineering to make "enterprise-ready" a platform-wide capability, not a deal-by-deal scramble. Outcome: readiness becomes a supported, priced product instead of bespoke work asse

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE: Voice is becoming the internet’s next interface, but a production-grade Voice AI system is "hard to build" . You’ll join a small founding team of Baseten Voice AI, focused on bringing state-of-the-art open source models into production for Voice AI customers across productivity, customer service, clinical conversation, creator tools, education, and more. You’ll make a meaningful impact on people’s daily lives and help reshape these industries. This is a high-impact, high-ownership role. You will be the primary owner of Baseten Voice AI - our in-house inference stack to power Voice AI models - from product roadmap through engineering implementation. You’ll partner closely with Forward Deployed Engineers, Model Performance Engineers, and sister engineering teams to push the boundaries of Voice AI. EXAMPLE INITIATIVES: Develop world-class model serving stack for state-of-the-art open-source voice models - reduce end-to-end and tail latency (p95/p99), increase throughput, and improve GPU efficiency via profiling, runtime tuning, and server-level optimizations. Build large-scale, real-time infrastructure for multi-model voice agents - orchestrate STT, TTS, and agent components with streaming I/O to meet customer SLOs. Design tight training and inference iteration loops for voice model customization - enable fast evaluation, safe rollout, and rapid experimentation for custom voice model development. Past projects:

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We're looking for a Procurement Lead to build Baseten's procurement function from the ground up. This is a foundational, high-ownership role for someone who wants to define how a company runs procurement, not inherit an existing process. As the company scales across engineering, GTM, and corporate functions, we need to build purchasing workflows and vendor relationships. This is a rare, critical-moment hire: you'll set the leading-practice processes, systems, and policies that the company runs on as it continues to grow, with the mandate and dedicated focus to build something built to scale. This role exists to make procurement a source of leverage for the business, not friction. Your goal is to build scalable process, take on vendor management and RFP work that today sits informally with individual teams, and free up business owners' time and capacity, all while building the guardrails the company needs as it grows. You'll partner closely with Finance, Legal, Security, Compliance, IT, and business owners across the company, and you'll be judged on whether teams feel supported and unblocked, not slowed down. RESPONSIBILITIES Procurement Strategy and Process Design and implement Baseten's first company-wide procurement process, approval routing, and other workflows Establish procurement policies (spend thresholds, approval authority, competitive bidding requirements) tailored to a high-growth business Design pr

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We’re looking for an Enterprise Account Executive to help build and scale Baseten’s Enterprise go-to-market motion. You’ll own new business in verticals where AI adoption is accelerating including enterprise software, financial services, and big tech. This is a high-autonomy role where you’ll contribute directly to our Enterprise GTM strategy—identifying new use cases within your verticals, winning lighthouse customers that become references for their industries, and feeding signal back to product and engineering to shape our roadmap. You’ll work alongside Baseten’s founders, forward-deployed engineering team, and GTM leadership. WHAT YOU’LL DO Own a revenue target and all aspects of the sales cycle from prospecting to close, including outbounding and engaging Tier 1 accounts in your assigned verticals Drive new logo acquisition and strategic expansion within key accounts, prioritizing organizations that can serve as lighthouse customers within their industries Become a trusted advisor to customers—understand their unique infrastructure needs, co-innovate on solutions, and lead with conviction by providing clear recommendations grounded in deep industry expertise Partner with Baseten’s forward-deployed engineers to run technical evaluations, POCs, and architecture reviews that earn customer confidence Collaborate cross-functionally with Product, Engineering, Legal, and Marketing to bring new solutions to marke

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE Baseten is building for talent density. We believe attracting and retaining exceptional people, and ensuring they feel recognized and valued for their impact, is core to becoming the best place to work. Compensation is a critical lever in that mission. As our Compensation Manager, you will own compensation programs company-wide. You’ll be a trusted advisor to senior leaders, shaping our compensation philosophy, leveling framework, and equity programs to ensure we remain competitive, principled, and performance-oriented as we scale. This role blends strategy and execution: designing clear, fair systems while moving quickly in a high-growth environment. RESPONSIBILITIES Own and evolve Baseten’s company-wide compensation strategy, philosophy, and programs. Collaborate with leadership and HRBP to create and evolve job architecture and leveling frameworks. Build and maintain compensation bands. Conduct regular market benchmarking to ensure comp bands and strategy remain competitive in a fast moving industry. Partner closely with Talent to design and approve competitive new hire offers, advising on negotiation strategy within our compensation principles. Lead bi-annual leveling and compensation review cycles to ensure market competitiveness and reward high performance across teams. Manage new hire equity grants in partnership with Finance and Legal. Design and administer a thoughtful equity refresher program for ten

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As an Engineering Manager (Player & Coach), you will lead and mentor a team of Forward Deployed Engineers focused on building, scaling, and optimizing LLM inference workloads for Baseten customers. Applying both hands-on technical ownership and managerial leadership, you will guide your team through the processes of designing, deploying, and managing high performance, low latency AI applications on Baseten’s platform. FDE at Baseten is not a sales function – we are a mix of engineering, product, and customer architects who contribute to the core Baseten codebase, drive large portions of our feature roadmap, and execute on complicated customer engagements. You will also partner with product, infrastructure, and other customer engineering teams to ensure that large language models (LLMs) and other generative AI systems deliver best-in-class performance, reliability, and cost efficiency in production environments. EXAMPLE INITIATIVES Take a look at these blog posts written by members of our Forward Deployed Engineering team: Forward Deployed Engineering on the frontier of AI The fastest, most accurate Whisper transcription Deploy production-ready model servers from Docker images Deploy custom ComfyUI workflows as APIs RESPONSIBILITIES Leadership & Team Management Lead, mentor, and grow a team of Forward Deployed Engineers, providing guidance on technical direction, project execution, and professional deve

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE At Baseten, we’re looking for a Technical Program Manager to drive our most complex, cross-cutting infrastructure programs. This role will operate across all domains of AI infrastructure, from the GPUs up to the multi-cluster orchestration layer. This is an execution-first role. The work is less about owning a single system and more about imposing order on ambiguity: standing up the right structures, driving decisions to closure, and making sure nothing falls through the cracks across dozens of stakeholders. If you take satisfaction in turning a chaotic, half-defined initiative into a predictable, well-governed program, this role is for you. RESPONSIBILITIES Own complex migrations end to end. Lead large-scale infrastructure migrations across teams and domains. This will involve scoping the work, sequencing dependencies, managing risk, and driving them to completion without surprises. Drive process across infrastructure. Establish and run the operating rhythms that keep programs healthy: planning cadences, status reporting, decision logs, risk reviews, and escalation paths. Make the process light enough that teams adopt it and rigorous enough that it actually works. Help managers build the right structures. Partner with engineering managers and leads to design the team structures, ownership boundaries, and working models a program needs to succeed. Spot gaps in accountability before they become problems. Own fo

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We’re hiring a Data Engineer to build and scale Baseten’s internal data platform. This role sits at the intersection of data engineering, analytics, and data science, transforming raw product and business data into reliable datasets that power decision-making. You’ll design the data models, pipelines, and analytics infrastructure that enable teams across Product, Engineering, Finance, Marketing, and Sales to understand usage and performance. This includes working with AI inference, infrastructure, and observability data to generate insights about the product, business operations and platform economics. You’ll partner closely with stakeholders to build robust, scalable pipelines, define company-wide metrics that inform strategy and planning. RESPONSIBILITIES Design and maintain core data models and semantic layers Develop and orchestrate batch and streaming data pipelines using technologies such as Apache Beam, Kafka, Airflow, or similar frameworks Analyze inference and infrastructure telemetry , including data from OpenTelemetry, Grafana, and other observability tools Define and maintain company-wide metrics across product usage, performance, and customer lifecycle Enable self-service analytics through agents and tools, with well-structured semantic layers and context Ensure data reliability and quality through testing, documentation, and governance PREFERRED QUALIFICATIONS Understanding of inference metrics s

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE: As a Software Engineer at Baseten, you will own one of the most critical surfaces of our business: pricing, billing, and revenue infrastructure. As we launch more and more products— billing is no longer just operational plumbing. It is a strategic lever for growth. This role will establish clear ownership of billing as a function and create leverage for Finance, Sales, and GTM teams while maintaining a seamless customer experience. RESPONSIBILITIES: Own Baseten’s end-to-end billing and revenue infrastructure, including pricing, invoicing, metering, and reporting foundations. Build and evolve our billing platform and integrations (including Orb), ensuring correctness, auditability, and a high-trust experience for customers and internal teams. Partner closely with Finance, Sales, GTM, and Forward Deployed Engineering to turn real-world workflows into reliable internal tooling and automation (quoting, approvals, renewals, usage reconciliation, revenue reporting). Design systems that scale with new products, packaging, and go-to-market motions, making billing a strategic lever for growth. Drive reliability and operational excellence for revenue-critical workflows: monitoring, alerting, incident response, backfills, and clear runbooks. Lead from the front on high-impact projects: clarify requirements, propose crisp technical approaches, ship iteratively, and raise the bar on quality and velocity. Debug and resolve

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As a Software Engineer at on the Training Infrastructure team, you'll architect and lead development of our training platform, supporting top tier research engineers and model developers. You'll make key technical decisions for the infrastructure enabling developers to deploy, scale, and monitor their workloads with high performance and reliability. You’ll own scheduling, storage, networking, reliability, and observability of technical systems in the training stack EXAMPLE INITIATIVES Take a look at what we’ve built so far: Overview of the product so far Training docs overview Story of the Training product Research we've done RESPONSIBILITIES Design and architect scalable infrastructure systems for our ML training platform (e.g. scheduling, storage, and networking) Partner closely with developers and research engineers to translate complex training requirements into technical solutions Design and architect a global training scheduler Design and architect reinforcement learning systems and continuous learning pipelines Drive long-term improvements to improve reliability of systems and velocity of development Partner closely with SRE and Capacity teams to unlock state of the art training infrastructure Make critical architectural decisions balancing performance with system reliability Lead technical discussions and mentor junior engineers on infrastructure best practices Contribute to long-term technical strateg

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: As Principal Product Operations, you will define and scale the operating model that enables Product, Design, and Engineering to execute with clarity, rigor, and speed. This is a highly strategic, cross-functional leadership role responsible for shaping how product investments are prioritized, planned, measured, and communicated across the company. You will partner closely with exec

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: Drata is looking for a Head of Product, Assurance to lead product strategy, execution, and team development for significant product lines at Drata – Trust Center & AI Questionnaire Assistance. This is a high-impact leadership role with end-to-end ownership of product vision, roadmap, customer outcomes, and business performance for a core area of the company. You will partner cl

As the Salesforce Administrator at Coder, you’ll help keep our Salesforce environment reliable, efficient, and ready to support the business. You will help keep our Salesforce environment running cleanly and efficiently, and you'll work closely with Finance and our Sales Ops Salesforce Admin. The work spans day-to-day administration, Flow builds, and DealHub CPQ support — with occasional AI-assisted development tasks mixed in. You'll be working alongside someone who knows the environment well, so the expectation is that you can plug in quickly and operate with minimal hand-holding. What you’ll do here Own day-to-day Salesforce administration including user management, configuration, and data integrity Design, implement, and troubleshoot Automations using Salesforce Flow Configure and support DealHub CPQ including pricing rules, quote templates, and related requests Build and maintain reports and dashboards, with a focus on pipeline and revenue visibility for Finance Partner cross functionally on projects, sandbox management, and incoming support work Assist with Apex AI-assisted development tasks as needed Support data quality efforts including deduplication and cleanup as needed Manage end to end implementation of Salesforce including Okta provisioning, sales tools, and CPQ Own data governance across Salesforce by enforcing data quality standards, managing field-level security and access, and building validation rules that catch bad data at entry. You'll audit integrity regularly and partner with RevOps and Engineering to keep CRM data trustworthy Lead technical delivery of system improvements: scoping, building, testing, and deploying changes end-to-end Manage Salesforce releases, sandbox environments, and deployment processes Develop and maintain Salesforce customizations using Apex, Visualforce, and Lightning Web Components Own integrations between Salesforce and connected systems including architecture, build, testing, and maintenance Perform unit testing, trou

Developers don’t want more marketing. They want relevance, technical depth, and experiences worth showing up for. As Field Marketing Manager you will help bring Coder’s regional marketing programs to life. You will execute field and ABM programs that build awareness, support sales, and create pipeline across the North American market. You will work closely with a Senior Marketing Manager, sales, partners, and the broader marketing team. You will coordinate events, activate campaigns, and keep programs moving on time and on brand. What you’ll do here Execute regional field marketing plans aligned to global strategy and North America priorities. Run virtual and in-person events that people actually remember, from platform engineering roundtables to developer meetups to enterprise field programs. Support lead generation and pipeline goals through strategic programs, clear handoffs, and timely follow-through. Partner with global marketing teams to localize campaign content and messaging for North American audiences. Help execute co-branded campaigns and joint event opportunities with strategic alliances, resellers, and channel partners. Partner closely with sales on ABM plays for high-priority accounts, helping turn target account lists into real conversations and pipeline. Coordinate account-specific assets, communications, and campaign touchpoints that support sales outreach and pipeline creation. Support pre-event ABM motions, including target account coordination, personalized outreach support, and follow-up planning. Keep projects organized, timelines moving, and chaos to a minimum across regional campaigns and events. What we’re looking for 4–7 years of field marketing experience, preferably in B2B technology or developer-focused companies. Hands-on experience executing regional field marketing programs, including events, partner campaigns, and sales-aligned marketing motions. Experience supporting or executing account-based marketing programs, including target ac