Partner Success Manager in United States

About the Team: GTM Innovation is a product engineering team with a charter to automate 100% of digital knowledge work in OpenAI's GTM, so sellers spend more time directly with customers. AGI-level reasoning doesn’t mean organization-level transformation “just works” out of the box; orgs must be redesigned around abundant intelligence and persistent virtual coworkers. Our team builds and scales a fleet of virtual coworkers that operate as full-time members of the account team, and redefines how our human-first revenue organization interacts with their agentic teammates. About the Role We’re looking for Full Stack software engineers with a product mindset to join the GTM Innovation team. As a product engineer on this team, you’ll help OpenAI meet the world at scale. You’ll partner closely with go-to-market teams to understand their workflows, identify leverage points, and ship novel solutions using OpenAI’s API platform. You’ll move quickly from prototype to production, and your work will directly shape how customers experience our technology in the field. This role is ideal for engineers who want to be close to users, own end-to-end outcomes, and help define entirely new categories of enterprise software. In this role, you will: Build high-impact applications and tools that accelerate OpenAI’s go-to-market efforts Work across the full product lifecycle for GTM: prototype, iterate, ship, and maintain Embed with Sales, Technical Success, and Revenue Operations to identify user needs and build for them Apply OpenAI’s models in novel ways to solve real-world customer and internal workflow problems Translate learnings into feedback for Applied and Research teams to inform product development You’ll thrive in this role if you: Have 4+ years of experience as a software/ML/product engineer working on user-facing systems Former founder, or early engineer at a startup who built a product from scratch is a plus Are fluent in Python or JavaScript and comfortable building full-s

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. As employees in this role with work with many customers based on the East Coast, regularly weekday hours will commence at 6am Pacific. To comply with a U.S. government contract, applicants for this position must be U.

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. You’ll be responsible for: Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. As employees in this role with work with many customers based on the East Coast, regularly weekday hours will commence at 6am Pacific. To comply with a U.S. government contract, applicants for this position must be U.

What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Position Title: Senior Financial Analyst, R&D Finance Location: San Diego, CA (Hybrid) Reports To: Associate Director, Finance – R&D FLSA Status: Exempt Position Summary: The R&D Finance Business Partner provides finance support for a complex portfolio of R&D functions, programs, strategic initiatives, and R&D leadership team members. The role works with R&D and Finance leadership to translate technical and operational activity into clear financial insight, improve forecast accuracy, evaluate investment trade-offs, and support resource decisions across operating expense, headcount, and capital investment. This position operates as an individual contributor in a matrixed environment with limited day-to-day direction. Success requires strong financial rigor, sound business judgment, clear communication, and the ability to build trusted partnerships while maintaining appropriate financial challenge and discipline. *This is a full-time role, Monday through Friday, with an expectation of 2–3 in-office days per week and additional on-site presence as

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the Role Synthesia is looking for a Senior Sales Operations Analyst to help our sales organization run efficiently, scale smoothly, and make faster, better-informed decisions. You'll own the systems, data, and processes that power our go-to-market motion partnering closely with Sales, Finance, and RevOps to keep the engine running and to surface the insights leadership needs to forecast and plan. This is a hands-on role for someone who's equally comfortable deep in Salesforce configuration as they are building a forecast model or presenting a pipeline analysis to sales leadership. What You'll Do Drive reporting & analytics — Build and maintain dashboards for pipeline, forecast, quota attainment, and funnel conversion; deliver regular reporting to sales leadership Support forecasting — Prepare and validate the data behind weekly/monthly/quarterly forecast calls Design sales processes — Improve territory planning, lead routing, deal desk operations, and quote-to-cash workflows Support compensation & quota planning — Model commission plans, calculate payouts, and assist with quota-setting analysis alongside Finance Partner cross-functionally — Work with Marketing, Customer Success/RevOps, and Finance

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role A strong and reliable platform is essential to scaling Sentry for the future. Our Platform organization is responsible for everything that powers Sentry—from cloud infrastructure and streaming systems to storage, deployment, and security. We own the core services and technical foundations that enable every product and engineering team at Sentry to move fast and build with confidence. We're looking for a passionate and pragmatic Senior Staff Software Engineer to help lead this evolution. In this role, you’ll report directly to the VP of Engineering and collaborate with teams across the company to shape the future of Sentry’s platform. What You’ll Do Architect the future of Sentry by translating business needs and product strategy into clear, scalable technical blueprints. Partner with product and engineering leaders to align technical roadmaps with company goals. Lead cross-cutting initiatives across the Platform org—owning them end-to-end and driving meaningful outcomes. Promote engineering excellence by mentoring platform engineers, sharing best practices, and setting high standards for system design, scalability, and operational quality. Review major architectural proposals and help ensure consistency, maintainability, and long-term technical health across the company. You’ll Love This Job If You... Enjoy designing and building platforms that help teams move faster and scale safely. Thrive on solving complex, multi-dimensional problems across product, infrastructure, and organizational layers. Want to make architectural decisions that shape Sentry’s long-term success. Bring new ideas, tools, and frameworks t

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron's vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate, and advance faster than ever. Department Introduction The Probe Area Manufacturing Engineering (AME) team supports semiconductor manufacturing through data-driven decision making, capacity planning, and continuous improvement initiatives. We collaborate closely with Operations, Industrial Engineering, Process Engineering, and Equipment Engineering to improve factory performance and operational excellence. Our team develops scalable systems, analytics, and business processes that enable manufacturing success. Position Overview The Manufacturing Engineering Intern will support projects focused on manufacturing analytics, process optimization, and operational improvement. This role provides hands-on experience applying Industrial Engineering principles within a fast-paced semiconductor manufacturing environment. The successful candidate will partner with engineers to develop insights, improve reporting solutions, and support data-driven decision making. Responsibilities Analyze manufacturing data and develop insights to improve factory performance. Develop dashboards and reporting solutions that support engineering and

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge As a Senior Renewals Associate, you are a strategic driver of customer retention and revenue predictability. You bring rigor to every renewal conversation – leading with insight, ensuring precision in forecasting, and removing friction in the renewal lifecycle. You act as a trusted advisor to internal partners and customer stakeholders alike. Your Mission Lead renewal strategy across a complex portfolio of high-value accounts within the Commercial Business Unit. Deliver exceptional accuracy in renewal forecasting through deep analysis, historical trends, and direct engagement insights. Identify early warning signs of churn or contraction and implement mitigation plans in collaboration with Customer Success and Sales. Own renewal negotiations with executive-level stakeholders, advocating for value while protecting revenue. Partner with Revenue Operations and Finance to enhance renewal workflows, documentation, and reporting frameworks. Mentor and support junior team members through deal coaching and renewal planning. Provide input to leadership on process improvements, renewal playbooks, and enablement ini

Position Overview: The Director, Product Marketing will own the end-to-end go-to-market strategy for Diligent Boards , driving positioning, messaging, product launches, market intelligence, sales enablement, pricing and packaging, and customer adoption across key segments and regions. We are looking for a strategic B2B SaaS product marketer with strong technical aptitude who can translate complex technology into compelling customer value. The ideal candidate has experience in a SAAS technology company. Exposure to product-led growth (PLG) is highly valuable. You will partner closely with Product, Engineering, AI/Data, Sales, Marketing, Customer Success, Enablement, Finance, and senior leadership to identify market opportunities, influence product strategy, and bring differentiated technology solutions to market. This is a high-impact role requiring someone who can move seamlessly between technical product detail, customer insights, commercial strategy, and compelling storytelling . Key Responsibilities: Go-to-Market & Product Strategy Own end-to-end GTM strategies for Diligent Boards across key customer segments and regions. Develop differentiated positioning, messaging, value propositions, and launch strategies based on customer, market, and competitive insights. Partner with Product and Engineering to understand product roadmaps, technical capabilities, integrations, data, AI functionality, and translate these into compelling customer benefits. Identify opportunities to improve product-market fit, adoption, expansion, and revenue growth. AI & Technical Product Marketing Develop GTM strategies for AI-powered products and capabilities , translating AI/GenAI functionality into clear business value and differentiated market positioning. Build sufficient technical depth to

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Director, Sales Performance & Enablement will own the strategy and systems that drive sales performance across CLEAR’s airport network, translating commercial priorities into playbooks, tools, incentives, and field execution that improve conversion and sales volume. Reporting to the VP, Sales & Service, you’ll combine data-driven strategy with hands-on field leadership to identify what works, test it quickly, and scale it across the network. What you'll do: Own CLEAR’s airport sales execution strategy, developing scalable playbooks, tools, quality standards, and performance frameworks that drive conversion and sales volume across the network Analyze sales performance, market dynamics, and field insights to set network targets, identify performance opportunities, prioritize investment, and translate data into clear actions for the field Build a rigorous test-and-learn engine across high-volume airports, rapidly piloting sales approaches, scripts, tools, and incentives and using results to determine what scales network-wide Partner with Field Operations leaders to embed sales standards, coaching rhythms, and performance cadences into existing station operations, driving consistent execution through influence and shared accountability Lead a high-performing team focused on sales performance intelligence and field quality, while partnering with People and Finance to design commission structures, incentives, and recognition programs that reinforce the right front-line behaviors How you'll measure success: Network-wi

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Director, Technical Recruiting will lead CLEAR’s technical recruiting strategy and team, partnering closely with our CTO and senior technology leaders to translate business priorities and workforce plans into an effective talent strategy. You’ll lead and develop a high-performing team of Technical Recruiters while using data, market intelligence, and recruiting expertise to attract exceptional talent and deliver against CLEAR’s most critical technical hiring needs. What you'll do: Lead CLEAR’s technical recruiting strategy and team, ensuring hiring priorities, resources, and recruiting efforts are aligned to the needs of the business Partner with the CTO and senior technology leaders to understand organizational priorities, anticipate talent needs, and develop strategic hiring plans Coach, develop, and lead a high-performing team of Technical Recruiters, establishing clear expectations and raising the bar for recruiting execution and candidate experience Leverage recruiting data, talent market intelligence, and business insights to influence hiring strategies, identify opportunities, and advise leaders on how to attract and hire exceptional technical talent Build trusted relationships across Technology and the People team while continuously improving recruiting processes, practices, and approaches to deliver against evolving business needs How you'll measure success: Achievement of technical hiring plans across priority roles and teams Quality of hire, offer acceptance, and candidate experience Recruiting efficiency, including time

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We're looking for a Business Development Representative to help grow CLEAR’s Healthcare business by building pipeline and creating qualified opportunities with healthcare organizations and prospective partners. You’ll combine thoughtful prospecting, compelling storytelling, and curiosity about our customers to introduce healthcare leaders to CLEAR’s identity solutions and help make healthcare experiences safer and easier. What you'll do: Own pipeline generation across inbound and outbound channels, consistently creating high-quality opportunities for CLEAR’s Healthcare business Prospect and engage healthcare decision-makers through strategic, personalized outreach across email, phone, social selling, and other channels Understand prospective customers, their needs, their challenges, and the healthcare landscape to clearly articulate how CLEAR’s identity solutions can create value Partner closely with Sales and Account Executives to qualify prospects, uncover opportunities, and build pipeline that converts into revenue Collaborate with Marketing, Sales, and Product to sharpen messaging and go-to-market strategies, using data and insights to continuously improve outreach, conversion, and efficiency How you'll measure success: Qualified healthcare pipeline generated and influenced against quarterly targets Achievement of outbound activity, response, meeting conversion, and opportunity generation targets Revenue contribution from sourced opportunities, including pipeline quality, velocity, and conversion to closed-won business

About the Team OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways. The SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth. About the Role We are hiring a Lead, Ads Prospecting & Growth Intelligence to build the intelligence and orchestration platform powering OpenAI’s ads business. This person will help us identify the right companies and people, understand why they are relevant, determine the right next action, and learn from what happens afterward. Own the prospecting function for the ads business, serving SMB Ads while building a foundation reusable across segments. Set the vision, operating model, roadmap, platform choices, business rules, adoption, and outcomes; and partner with Ads Engineering, Data Science, and internal platform teams. Decide what to build in-house, enable through internal platforms, or deliver through selected vendors and partners. In This Role, You Will Lead the function’s strategy, roadmap, operating model, and adoption. Connect platform investments to measurable advertiser and business outcomes. Define a unified prospect, account, contact, and advertiser data model. Establish standards for identity, data quality, provenance, freshness, confidence, and consent. Combine market, intent, behavioral, product, CRM, campaign, and customer-success signals to improve targeting and customer engagement. Design enrichment and verification workflows. Evaluate in-house cap

About the Team Security is foundational to OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security organization protects OpenAI’s technology, people, and products by building and operating deeply technical systems that must work reliably at massive scale. Our work underpins OpenAI’s commitments around safety, privacy, and security across research, products, and emerging platforms. The Host Assurance team exists to make bare metal and VMs dependable & scalable foundations for OpenAI: secure by default, verifiable in practice, and resilient across providers and operating models. We operate at the trust boundary between hardware and cloud-scale orchestration, ensuring that hosts are eligible to safely run workloads with predictable security properties and auditability. About the Role OpenAI is seeking a Software Engineer, Host Assurance to build and operate the services, APIs, and host software that establish and maintain trust in our compute infrastructure. You will own production software from design and implementation through testing, rollout, observability, and operation. Your work will support capabilities such as machine identity, certificate issuance and enrollment, secure bootstrap, and host attestation across bare-metal and VM environments. Success in this role requires strong technical judgment, the ability to reason across software and host-system boundaries and learn unfamiliar parts of the stack, and a practical mindset for building systems that are secure, reliable, and usable in fast-moving production environments. The systems you build will sit on the critical path of OpenAI’s frontier infrastructure investments and will directly shape how large amounts of compute are brought online - securely, responsibly, and at global scale - underpinning long-lived commitments around privacy, security, and reliability. You will partner closely with infrastructure, research, and confidential computing initiatives—inc