Platform Deployment Management Lead in United States

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Advertiser Optimization team is the decision-making engine of Instacart's $1B+ ads business. We own the systems responsible for Bidding, Pacing, Budgeting, and Targeting: converting stated advertiser goals into real-time auction actions. Our mission is to maximize realized Advertiser Value by deciding when to participate, how much to bid, and how fast to spend, all while balancing User Experience and Platform Revenue. We are hiring a Senior Applied Scientist II to lead the algorithmic direction of these systems. This is a role for someone who thinks in terms of control theory, constrained optimization, and auction economics, and who can translate those frameworks into production code that makes millions of decisions per day. You will formulate problems from first principles, shape the technical roadmap, and own systems end-to-end from mathematic

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW The role will include a blend of areas from reviewing transactions in real-time to prevent fraud, identifying fraudulent activities/ patterns, account takeovers, and handling internal escalations to provide services through the Instacart platform and much more. This is a 6-month contracted position at Instacart with expectations to work 40 hours/week. This is a non-exempt position, paid hourly, and eligible for additional hours as necessary. You will be scheduled to work 1 or 2 weekend days which your manager will assign to your schedule based on your availability. Instacart's Fraud & Identity team takes data-driven, customer-first approaches to ensure we are compliant with all local, state and federal regulations regarding grocery fulfillment. In this role, you will be responsible for executing on processes critical to ensuring the Instacart platform

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Are you passionate about technology and ready to dive into the world of Site Reliability Engineering? We are looking for enthusiastic individuals to join our team as Site Reliability Engineer II, where you'll play a crucial role in ensuring the reliability and performance of our platform. This is a top-notch opportunity to learn from skilled engineers and contribute to solving complex technical challenges. You will be involved in monitoring systems, responding to incidents, and developing automation to streamline operations. We are looking for someone eager to grow their skills, learn new technologies, and contribute to a culture of reliability. The Site Reliability Engineering (SRE) team integrates software and systems engineering to design and manage large-scale, distributed, and fault-tolerant systems. The team is responsible for ensuring high reliabili

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb’s mission is to create a world where anyone can belong anywhere. Airbnb Payments team supports this mission by economically empowering Airbnb businesses and our global community of guests and hosts. Payments is a core part of Airbnb’s business and guest/Host experience, operating across global markets, currencies, payment methods, regulatory environments, and partner integrations. We build and operate Airbnb’s in-house payments platform to support global scale, reliability, compliance, and product flexibility. The team works closely with Product, Design, Data Science, Finance, Legal, Compliance, Operations, and external payment partners to deliver trusted payment experiences for our community. The Difference You Will Make: As an Engineering Manager on Payments, you will lead one or more engineering teams responsible for building and operating critical payments systems. You will set clear team priorities, create an environment where engineers and technical leads can do their best work, and partner cross-functionally to deliver high-quality outcomes for Airbnb's guests, Hosts, and business. You will be expected to navigate complex and ambiguous problems, balance near-term execution with long-term platform health, and help define a roadmap tha

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Relevance & Personalization (R&P) team is Airbnb's matching intelligence engine — a talented team of ML engineers, applied researchers, and technical program managers who connect guests to the right listings across every surface and help hosts compete and thrive in our marketplace. We work at the intersection of search ranking, recommendations, personalization, and generative AI, and we're building toward a future where Airbnb feels less like a search engine and more like a knowledgeable travel companion that understands your needs across your entire trip journey. The Difference You Will Make: As Product Manager for Relevance & Personalization, you will help set the strategy and drive execution for some of Airbnb's highest-leverage AI systems. You'll own the roadmap and shape how personalization works across the guest journey, and help define how we close the feedback loop for hosts. You'll partner with engineers, researchers, designers, and cross-functional teams to ship systems that directly drive bookings, guest satisfaction, and host success — at global scale. A Typical Day: Define and drive the roadmap for Airbnb's relevance and personalization platform — from natural language query understanding to multi-turn, context-aware discovery experiences Make prioritization calls that balance multiple competing objectives: guest experience, host success, revenue, fairness, and marketplace health Partner with ML engineers and applied researchers to shape model strategy, evaluation frameworks, and experimentation design Align cross-functional partners — Guest, Host,

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Employee Experience team exists to help Airbnb become the company that it needs to be. The Regional Workplace Operations Manager sits at the intersection of workplace experience, events, and gathering & culture. This role is responsible for bringing our brand to life by creating an intentional, welcoming, and high-functioning office experience that enables employees, leaders, and guests to feel connected, productive, and inspired. Just like our hosts can offer differentiated experiences to our guests, our Regional Workplace Operations Manager exemplifies those aspirational expectations. This role serves as the connective tissue across office operations, hospitality, employee engagement, and local community experience. They partner closely with cross-functional stakeholders including Talent, IT, Security, Communications, Executive Support, and local leaders to ensure each office reflects Airbnb’s culture and values in a meaningful and scalable way. They integrate platform hosts in the day to day office experience spotlighting service and experience hosts as appropriate. The Difference You Will Make: As the Regional Workplace Operations Manager, you are the primary steward of the employee and guest experience within your office. You create a hospitality-forward environment where people feel welcomed, supported, and connected to Airbnb and each other. You will oversee the daily office experience while also leading local gathering and engagement efforts that strengthen culture and community. You will direct and coordinate embedded vendors and operational partners to

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: Airbnb is entering a new era—reimagining how fraud, safety, and quality are measured, protected, and elevated across the digital landscape. Reporting to the Director of Advanced Analytics, Fraud & Safety, you will lead a dispersed team of ~8 advanced analysts tasked with turning safety measurement into governed, self-serve decision systems for Policy, Ops, Legal, Product, and Engineering. You will be a pivotal leader safeguarding Airbnb’s global community. You’ll steer a multidisciplinary team that designs, delivers, and scales state-of-the-art analytics for: Safety (physical & digital) Connected-account & circumvention detection Privacy protection & risk management This role isn’t just about reporting what happened; it’s about building the systems that help Airbnb see around corners. You will democratize data access, build always-on scenario simulators for fraud and safety, and turn incident impacts into seamless signals for continuous improvement. Your insights and systems will empower every stakeholder—from legal to operations, policy to product—to make bold, data-driven, and context-aware decisions in real time. A Typical Day: Own end-to-end analytical workflows for platform safety controls: data ingestion, feature engineering, modeling, experimentation, and visualization. A core mandate is to co-own and drive the enterprise-wide “Safety Single Source of Truth” (SSoT) strategy —a unified, structured data asset and taxonomy that underpins decision-making across Product, Operations, Policy, and Legal. Ensure metrics are future-proof, privacy-compliant, and g

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb’s public policy campaign team exists to further the interests of our community of hosts and guests with politicians, regulators, opinion leaders and others who shape the political and legal context for our business, helping them to understand the significant social and economic contributions of our platform. Across the region, we are engaged in hundreds of local conversations and negotiations with governments big and small. We engage governments at local, state, provincial and national levels directly and also use innovative advocacy and partnership strategies that actively involve our community and our stakeholders in making the case for fair, progressive home sharing rules. The Difference You Will Make: Airbnb’s Public Policy team aims to work closely with politicians, regulators, and the broader public to introduce them to Airbnb, highlight the significant social and economic contribution our business makes to local areas and its residents, and showcase best practices

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Media Foundation team builds the core platforms and infrastructure that power photo and video capture, upload, processing, storage, and delivery across Airbnb's products, at a massive global scale. We partner closely with Product, Design, Data Science, Trust, and Infrastructure teams to ensure every image and video guests and Hosts see is fast, high-quality, and reliable, from the moment a Host uploads a photo to the moment a Guest views it in search results. The Difference You Will Make: As the Senior Engineering Manager for Media Foundation, you will lead a team of engineers to build and operate Airbnb's media infrastructure, the foundation powering every photo, video, and document that users interact with on the platform. Capabilities include uploads, AI/ML transformations, distribution, and presentation within the product. You will shape the team’s vision and help steer the organization towards our larger goals. This includes day-to-day operations, technical deep dives, community engagement with internal engineering teams, and strategic planning. As the technical and organizational leader for Media Foundation, you own the reliability, scalability, and evolution of the systems that power every media interaction on the Airbnb platform from the moment a host uploads a photo to the instant a guest streams a listing video. Your experience in both media technology and people management will be essential to the maintenance, modernization, and innovation of Airbnb's media platform. You set the bar for engineering excellence, define what great looks like for your team, and crea

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb's mission is to create a world where people can Belong Anywhere. As we grow to achieve that mission, we're looking to add a technical, hands-on, and mission-driven Senior Manager of Technical Program Management (TPM) for the Infrastructure team to lead AI Platforms initiatives spanning Search Relevance, Machine Learning Infrastructure (MLI), and Search Knowledge Infrastructure (SKI). This person will partner with our engineering & product teams to build/enhance data-driven decision making across multiple areas in Airbnb. They will partner closely with senior ICs and engineering directors across Airbnb on processes, strategy and execution. In this role, you will collaborate closely with the Machine Learning (ML) engineers, infrastructure engineers and product managers from across Airbnb to develop holistic solutions that ensure a vibrant and equitable marketplace. The Search Relevance, Machine Learning Infrastructure (MLI), and Search Knowledge Infrastructure (SKI) teams power the ranking, recommendations, model infrastructure, and search intelligence capabilities that make up a core part of Airbnb's AI Platforms, including: Search Ranking for Stays, Experiences, and Services, Home Page Recommendations, Search Bar AutoSuggest and Autocomplete, Marketing Technology, and the ML infrastructure and platform capabilities that support them. The team also creates the fabric for personalization and the underlying model infrastructure, used both on and off platform for Airbnb. We collaborate with many teams including Search Infrastructure, Guest and Host Experiences, MD

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Supply Team is growing, and we want you to be part of it! As a Market Associate, you will play a crucial role in the retention, growth, and optimization of host entrepreneurs and rising hosts in your assigned territory. You will focus on building strong relationships with these hosts, helping them optimize their listings, improve pricing strategies, and enhance their overall success on Airbnb. The Difference You Will Make: As a Market Associate, you will be responsible for the retention and growth of long-tail Hosts in an assigned territory. You will establish and nurture business relationships with emerging professional host accounts by suggesting and supporting strategic initiatives that drive their success on Airbnb. These initiatives will include supply optimization, pricing optimization, host recruitment, and platform education. In addition, as these Hosts successfully grow on the platform, it will be imperative that you help them maintain best-in-class hospitality standards for an excellent guest experience. Beyond one-to-one account management responsibilities, you’ll also support Market Managers on your team to deliver one-to-many education programs, such as webinars and scaled e-mail communication. Ultimately, this team will be responsible for helping long-tail Hosts thrive on Airbnb. A Typical Day: Manage a book of business consisting of host entrepreneurs and rising hosts, ensuring their retention, growth, and optimization on Airbnb. Conduct one-on-one optimization and onboarding conversations, providing strategic recommendations on pricing, availabi

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Product Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and our business, and translate these into a strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented and hands on. The Difference You Will Make: As Product Manager for Identity, you will help set the strategy and drive execution of mission-critical identity verification systems and experiences. Airbnb is special in that it’s a platform that brings people together. You’ll shape how we build trust between guests and hosts on Airbnb and beyond, and build an identity platform that will enable all the different ways we want our guests and hosts to interact on Airbnb now and into the future—and in the process, help create the most trusted community of travelers in the world. A Typical Day: Define and drive the roadmap for Identity on Airbnb — including mission-critical identity verification technologies and flows, new identity-related features, and extending the value of a verified identity beyond the immediate Airbnb platform. Make prioritization calls that balance multiple competing objectives: trust, guest experience, booking success, and overall marketplace health. Partner with design, engineering, and policy teams to collaboratively drive execution of the roadmap you

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Passport & Commerce builds the trusted account and commerce foundation that lets anyone, anywhere, become part of the Airbnb community — from their first sign-up, through the profile and connections they build, to every booking and business transaction along the way. We're a newly formed org within Guest & Host that brings together identity, account, and commerce foundations under one roof. Our mission is to move Airbnb beyond the transaction — building a world where accounts create trust, value sticks, and what our community earns travels with them, and their businesses, wherever they go. You'll work closely with Payments and Wallet engineering, Identity & Privacy, Profile & Community, and Guest & Host product, design, and data science partners as we stand up this team's roadmap and technical foundations. The Difference You Will Make: As a Staff Software Engineer on the Passport team, you will be a key architect behind the next generation of our account platform, directly influencing how millions of guests and hosts experience Airbnb. You'll set technical direction for how account state, eligibility, and entitlements are computed, stored, and served at scale across every surface where a guest or host interacts with Airbnb. Success in this role looks like a Passport platform that is reliable and extensible enough to support new programs and partner integrations without re-architecture — measured through service reliability (uptime, latency, correctness of entitlement calculations), the speed at which new offerings can launch, and adoption of your platform by othe

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our mission at Marketing Technology is to provide a state-of-the-art platform and measurement capabilities to enable marketing and product teams to engage with our customers effectively. Every day, millions of Airbnb customers are reached via our streamlined platform over comprehensive marketing channels such as Email, Push, SMS, Google Ads, Facebook Ads etc. We deliver substantial business impact by enabling numerous stakeholders across the company, including Marketing (Brand and Performance), Guest, Host, Airbnb Org, Policy, and more. The Difference You Will Make: As a Staff Software Engineer on the Content Platform team, you'll provide hands-on technical leadership to build an agentic platform to quickly create onsite (airbnb.com) and offsite (emails, push notifications) content in a no-code manner. We are at an exciting inflection point. transforming the platform into an AI-driven system that can turn a marketing brief into a fully realized campaign in minutes, not months. This full stack team owns a complex CMS platform, no-code tool, rendering infrastructure and now an agentic layer, all at scale where our content is consumed by millions of Airbnb users daily. You'll work alongside a team of talented software engineers to build technology that h

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join Airbnb Core Recruiting supports all of Airbnb's businesses, platform, and function teams by attracting and connecting the most talented, diverse, and values-aligned people around the world. We apply talent acquisition strategy and programs, business partnerships, and operational excellence to align our work with Airbnb's evolving talent needs. As culture carriers and ambassadors, we foster belonging and host every candidate with authentic hospitality. The Early Career & Emerging Talent (ECET) team sits at the center of this work, focused specifically on interns and apprentices across every global region. We support all Airbnb teams interested in engaging junior talent as a way to fuel impactful projects and build a pipeline for future roles — touching every aspect of the experience, from university and community partnerships to hiring manager advising, onboarding, and program design. The