Platform Operations Specialist in Illinois

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity: If you seek to bring new, disruptive ideas to the enterprise software market, it is time for your next big challenge. We are looking for a Enterprise Account Executive to join our extraordinary Enterprise Sales team. This is a chance to work with a "challenger brand" mentality—offering you the chance to do things you might not have been allowed to do before. You will be crucial in steering where we are headed. This is a remote opportunity, meaning you can forget the daily traffic jams and commute from your bedroom to your home office in moments. However, you won't be isolated; you will be out in the field making things happen across the Northeast region. What You'll Do: Build Relationships Face-to-Face: You will have frequent face-to-face meetings with clients, perfect for someone who thrives in social settings. You will focus on customers within the Northeast region, building genuine connections rather than just sending emails. Enjoy Autonomy and Trust: You

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies. This is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI. Thi

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time. The ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it. This is a hybrid role based in our Chicago and Austin hubs. 🦸🏻‍♀️ What you'll do Own activation and platform success Deeply understand each customer's specific use cases, business objectiv

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role Every company grows differently, and at WRITER, our growth is directly tied to empowering our users to create better content, faster, and at an unprecedented scale. As a strategic solutions architect, you'll be at the forefront of this mission, working directly with our largest and most strategic prospects to identify, validate, and build innovative agentic AI solutions that unlock massive business value. This isn't just about selling a product; it's about deeply understanding complex enterprise needs and architecting a future where AI transforms how our customers operate. You'll be instrumental in shaping how the world's leading companies adopt and scale AI, making a tangible impact on both their success and WRITER’s continued leadership in the enterprise generative AI space. This is a full-time, hybrid role based out of our Chicago hub. You will report directly to the Director, solutions architecture. 🦸🏻‍♀️ What you'll do Drive strategic technical discovery

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role WRITER is looking for a customer success professional who will own deployment and activation success across a customer portfolio. You'll embed deeply into your customers' organizations, understand their business objectives, and build the programs, communities, and frameworks that turn AI investment into measurable outcomes. You'll partner closely with a Transformation lead to identify the right WRITER capabilities for each use case, then design and execute the strategies that drive meaningful adoption: building champion networks, running customized workshops, and advising customers on how to scale their AI programs over time. The ideal candidate brings a builder's mindset to customer success: you're not waiting for customers to engage, you're creating the conditions for it. This is a hybrid role based in our Chicago and Austin hubs. 🦸🏻‍♀️ What you'll do Own activation and platform success Deeply understand each customer's specific use cases, business objectiv