Product Application Support Specialist in United States

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The SMB Account Management team is a core part of Plaid's mission to unlock financial freedom for everyone. We believe that by empowering small and medium-sized businesses, we contribute directly to creating a more inclusive and accessible financial ecosystem. Our team is dedicated to building meaningful relationships with our clients, providing solutions that drive growth, and ensuring Plaid's products enable businesses to thrive. We work collaboratively across teams to meet ambitious revenue goals while fostering a culture of continuous learning and development. The Account Management team leverages our deep technical, product, and industry knowledge to help our SMB customers build and scale amazing applications and businesses. We act as partners, advisors, and advocates for our customers to help shape how their customers interact with their finances. As the SMB Account Management Lead, you'll be responsible for managing and growing the SMB customer base, as well as setting the vision and strategy to build long-term partnerships. You will lead a team of account managers who work with some of Plaid's most dynamic SMB customers. You'll collaborate cross-functionally across product and go-to-market t

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid is looking for customer-facing professionals to manage and grow Plaid’s relationships with high-growth SMB customers. The right candidate has the ability to grow a customer’s revenue, build strong partnerships with their customers, develop a deep understanding of their priorities, motives and key drivers, and is solutions oriented. You will be the primary point of contact for your customers and will work with them on all stages of integrations, scaling, driving adoption, product expansion, and account management. You will be responsible for working directly with key stakeholders ranging from developers to executives to help them create the applications that will empower businesses and consumers with their financial data. Responsibilities Own the overall relationship with your portfolio of customers in our fastest growing customer segment Build relationships with the C-Suite and Product teams to retain and grow revenue Own revenue targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals Help customers integrate and launch on Plaid Solve complex customer challenges through creative problem solving by working cross-function

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid is looking for an experienced customer-facing professional to manage and grow Plaid’s relationships with a large portfolio of smaller, high-potential companies. In this role, you will focus on managing a broad, multi-vertical portfolio of approximately 50-100 mid-to-large size accounts with high potential for revenue growth You will be the primary point of contact for your customers and will work with them on all stages of their integration to ensure they can successfully launch and grow. You will be responsible for working directly with key stakeholders ranging from developers to product leaders to help customers create the applications that will empower businesses and consumers with their financial data. You will be tasked with leveraging your understanding of the customers’ business to identify and pursue new revenue opportunities independently. The right candidate is able to dynamically evaluate and prioritize customer needs in order to maximize impact across such a large book of business. You will need to develop an understanding of customer priorities, motives and key drivers, and demonstrate success in owning and growing strong, long-lasting customer relationships Responsibilities: Own

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Billing & Payments Platform team builds Snowflake's central data repository and infrastructure for customer resource consumption, revenue processing, invoicing, and reporting. Our systems power Snowflake's business and enable every other engineering team — and the architectures we ship double as reference patterns for our customers building on Snowflake. Computing Snowflake's bills, at its core, is a challenging distributed systems problem: real-time usage metering across every cloud and region, and supporting an ever-evolving catalog of pricing models — including the new commercial constructs we are inventing for Cortex AI, Snowflake Intelligence, and the broader agentic AI portfolio . Our applications must meet strict requirements for accuracy, auditability, and low-latency processing. This is a deeply cross-functional role. You will partner daily with Product, Finance, Legal, Growth, Go-to-Market Systems, Snowsight UI, Cortex AI, and product engineering teams across Snowflake to deliver experiences that customers and internal stakeholders depend on every day. What You'll Do As a Senior Software Engineer on Billing Platform, you will: Own medium-sized projects end-to-end — from design through launch and operation — and contribute as a key engineer on large, multi-

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Frontend Software Engineer on the Marketplace team, you will architect and scale the applications powering Roblox's Avatar Marketplace—the core digital storefront driving one of the largest virtual economies globally. This ecosystem facilitates self-expression for hundreds of millions of monthly active users and manages a catalog of hundreds of millions of items, serving as a primary revenue engine for both Roblox and our global community of User-Generated Content (UGC) creators. This is a high-leverage, high-impact role where you will design, build, and optimize cross-platform UI/UX across iOS, Android, Xbox, and cutting-edge VR platforms. If you are an expert at developing user facing applications and are passionate about user experience, you will be right at home with us! You will: Own high-traffic, mission-critical surfaces visited by millions of users daily. Your code will directly influence user engagement, retention and bookings. Architect and build marketplace experiences that drive discovery and monetization for a booming ecosystem of independent creators and brands. Partner with Product, Design and Data Science teams to run A/B tests, analyze user interactions, a

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY DATA SCIENCE & ANALYTICS? The Data Science & Analytics organization’s mission is to increase our speed, frequency and acumen of making decisions at scale by instilling a data-influenced approach to building products. We cover a wide area of the data spectrum including analytical data engineering, product analytics, experimentation, causal inference, statistical modeling and machine learning. Aligned and partnering with product verticals, we use this extensive toolbelt to discover new opportunities and unmet use cases, influence and shape the product roadmap and prioritization, build data products and measure impact on our community of players and creators. WHY CREATOR SERVICES? At Roblox, the Creator Services team enables unbounded creation through reliable core services and novel AI applications. As a Senior Data Scientist focused on Machine Intelligence , you will bridge the gap between high-tier engineering infrastructure and cutting-edge ML applications. You will be the primary strategic partner to product and engineering leadership, transforming unstructured data into actionable business insights and user-facing products. This is a "zero-to-one" environment. You will be tas

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. With Roblox Ads & Discovery business growing at a rapid rate, we are building large scale ads machine learning infrastructure to deliver more value to our users and our advertisers. As a Machine Learning Infrastructure Engineer, you’ll build scalable, reliable, and high-performance infrastructure that powers ML systems across our organization. You’ll operate at the scales of hundreds of billions of engagements, and redefine how we deliver performance ads to hundreds of millions of users. You will: You will co-design models and systems, working at the intersection of model architecture and ML infrastructure, partnering closely with core modelers, data and AI infrastructure engineers, and product teams to push the boundaries of large-scale training and serving. Your work will span recommendation, search, and agentic applications, including large transformer architectures, LLMs, generative rankers, and efficient offline and online content-understanding systems. You will investigate model, data, and systems tradeoffs end to end—from data pipelines and distributed training to low-latency inference and production serving. This includes designing efficient KV-cache strategies, applying p

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. With Roblox’s daily active users growing at a record pace, we are seeking a senior data infrastructure engineer to join our new Data Insights team. Our team owns the data tooling that empowers Roblox builders to independently make informed and timely data-driven decisions. As an engineer on the team, you’ll work on the platforms behind tools like Superset, Hex, and Python notebooks, which provide critical insights into the health of our business to users at every level of the company. We tackle diverse challenges in data engineering, infrastructure, and analytics, to deliver the insights our customers need. You will collaborate closely with engineers across our data ecosystem to shape the future of product analytics at Roblox. This role offers the chance to be a founding team member and help define both the technical direction and the long-term shape of the product area from the ground up. This role is a great fit for you if you are proficient in designing and scale robust data infrastructure and applications and have a zeal for developing inspiring, easily maintainable, and reusable code. Join our team and make a significant impact at Roblox. You Will: Architect and deliver a high-pe

We are a team of engineers that translate our real-world experience to help our user communities solve problems. With a focus on AI-accelerated workflows and next-generation developer ecosystems, you will have the opportunity to meet fast-moving teams where they are, helping them lay strong engineering foundations and broadening your impact to the developer community at large. This is a unique opportunity to use both your engineering depth and authentic storytelling skills to shape how the next wave of builders approach software health, scalability, and observability. What You’ll Do: Help developers hone their craft in an AI-accelerated world by exploring how AI coding assistants and rapid-prototyping tools change software workflows, and guiding teams on how to balance rapid prototyping with established engineering practices around performance, code health, and system reliability. Build in public by creating authentic, peer-to-peer technical content, sharing your engineering insights directly where modern developers collaborate in person and online. Drive a constructive, bidirectional feedback loop between fast-moving developer communities and our internal teams, translating real-world developer experiences into actionable product insights to shape our roadmap while advocating for user needs from the inside. Design and ship high-quality open-source boilerplate templates, quickstarts, and tools that make integrating observability seamless across AI native workflows, next-gen platforms (Vercel, Supabase, etc.), and cloud providers (AWS, GCP, Azure). Who You Are: A builder with approximately 10+ years of software engineering experience, ideally having shipped applications from scratch or worked within an early-stage startup environment where you've worn multiple hats. An AI-fluent developer who natively leverages AI coding assistants and rapid-prototyping tools as a core part of your regular, day-to-day development workflow. Multi-stack familiar, comfortable writing an

About the Team The Agent Post-Training team creates the frontier agents OpenAI ships to the world. We are training the models behind our agents in Codex, ChatGPT, the API, and other frontier products: persistent, proactive intelligence that can operate computers, collaborate with people and other agents, and expand what people and organizations can imagine, attempt, and achieve. We define what the next generation of agents should be able to do, build the training signal that teaches those abilities, and run the experiments that make them real. Our work spans coding, tool use, computer use, multi-agent coordination, long-horizon execution, factuality, instruction following, calibrated reasoning, and taste. Our team is where new model capabilities get made. We build the data, environments, graders, training methods, and feedback loops that shape what OpenAI's next agents can do, then carry those capabilities through major training runs and into the products people use. About the Role As a member of Agent Post-Training, Connectors, you will teach models how to interface with the top professional software using code. You will help train agents to use code, APIs, tools, and structured integrations to operate across applications like Slack, Google Workspace, GitHub, Notion, Linear, Salesforce, and other core systems of work. You will help enable models to take useful actions across a user’s digital context: finding information, updating systems, coordinating work, generating artifacts, and completing multi-step workflows through the tools teams already use. You will train models to be supercharged by the world’s most important productivity and enterprise software, turning connected tools into a powerful action surface for our agents. You will work with researchers, engineers, product teams, infrastructure teams, and safety/alignment partners to decide what should go into major model runs, measure whether it worked, and ship improvements into products used by real people.

About the Team The Agent Post-Training team creates the frontier agents OpenAI ships to the world. We are training the models behind our agents in Codex, ChatGPT, the API, and other frontier products: persistent, proactive intelligence that can operate computers, collaborate with people and other agents, and expand what people and organizations can imagine, attempt, and achieve. We define what the next generation of agents should be able to do, build the training signal that teaches those abilities, and run the experiments that make them real. Our work spans coding, tool use, computer use, multi-agent coordination, long-horizon execution, factuality, instruction following, calibrated reasoning, and taste. Our team is where new model capabilities get made. We build the data, environments, graders, training methods, and feedback loops that shape what OpenAI's next agents can do, then carry those capabilities through major training runs and into the products people use. About the Role As a member of Agent Post-Training, Computer Use, you will teach models to operate computers. You will help train models that can navigate browsers and desktops, use tools and applications, reason through complex workflows, collaborate with users and other agents, and complete long-horizon tasks with reliability and judgment. This work sits at the intersection of frontier model training, product behavior, evaluation, and systems engineering, and will directly shape the computer-use capabilities shipped in OpenAI’s next generation of agents. Currently, our models are the best in the world at this behavior! You will work with researchers, engineers, product teams, infrastructure teams, and safety/alignment partners to decide what should go into major model runs, measure whether it worked, and ship improvements into products used by real people. This is a high-agency role for people who want their work to land directly in frontier models. In this role, you might Design and run experiments th

About the Team The Integrity team at OpenAI is dedicated to ensuring that our cutting-edge technology is not only revolutionary, but also secure from a myriad of adversarial threats. We strive to maintain the integrity of our platforms as they scale. The Integrity team is at the front lines of defending against misuse in all its forms: content abuse, scaled attacks, and other actions that could undermine the user experience or harm our operational stability. About the Role As a Machine Learning Engineer in OpenAI's Integrity team, you will have the opportunity to work with some of the brightest minds in AI. You’ll work on state-of-the-art models and classifiers, experiment with new architecture and approaches, and push forward our abilities in content and user understanding. You’ll help turn research breakthroughs into tangible solutions that improve the trust and safety of our platform. If you're excited about training LLMs and building ML models, this role is your chance to make a significant mark. In this role, you will: Innovate and Deploy: Design and deploy advanced machine learning models that solve real-world problems. Bring OpenAI's research from concept to implementation, creating AI-driven applications with a direct impact. Collaborate with the Best: Work closely with researchers, software engineers, and product managers to understand complex business challenges and deliver AI-powered solutions. Be part of a dynamic team where ideas flow freely and creativity thrives. Optimize and Scale: Implement scalable data pipelines, optimize models for performance and accuracy, and ensure they are production-ready. Contribute to projects that require cutting-edge technology and innovative approaches. Learn and Lead: Stay ahead of the curve by engaging with the latest developments in machine learning and AI. Take part in code reviews, share knowledge, and lead by example to maintain high-quality engineering practices. Make a Difference: Monitor and maintain deployed m

About the Team The Integrity team at OpenAI is dedicated to ensuring that our cutting-edge technology is not only revolutionary, but also secure from a myriad of adversarial threats. We strive to maintain the integrity of our platforms as they scale. The Integrity team is at the front lines of defending against misuse in all its forms: content abuse, scaled attacks, and other actions that could undermine the user experience or harm our operational stability. About the Role As a Machine Learning Engineer in OpenAI's Integrity team, you will have the opportunity to work with some of the brightest minds in AI. You’ll work on state-of-the-art models and classifiers, experiment with new architecture and approaches, and push forward our abilities in content and user understanding. You’ll help turn research breakthroughs into tangible solutions that improve the trust and safety of our platform. If you're excited about training LLMs and building ML models, this role is your chance to make a significant mark. In this role, you will: Innovate and Deploy: Design and deploy advanced machine learning models that solve real-world problems. Bring OpenAI's research from concept to implementation, creating AI-driven applications with a direct impact. Collaborate with the Best: Work closely with researchers, software engineers, and product managers to understand complex business challenges and deliver AI-powered solutions. Be part of a dynamic team where ideas flow freely and creativity thrives. Optimize and Scale: Implement scalable data pipelines, optimize models for performance and accuracy, and ensure they are production-ready. Contribute to projects that require cutting-edge technology and innovative approaches. Learn and Lead: Stay ahead of the curve by engaging with the latest developments in machine learning and AI. Take part in code reviews, share knowledge, and lead by example to maintain high-quality engineering practices. Make a Difference: Monitor and maintain deployed m

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. This internship will take place from May 17 - August 6 or June 14 - Sept 3 (based on your summer schedule) and you will need to be able to work out of our NY or SF office during this time. What You'll Achieve: Write clean, secure, tested, and documented code. Design & enhance the Notion product with new capabilities with an AI first mindset Develop, fix and debug software for across our full stack: web services, databases, applications, tools while leveraging modern frameworks and tooling. Qualifications: Pursuing a bachelor's or master’s degree in computer science, engineering, or another related field. Must graduate before Summer 2028. This internship will take place from May 17 - August 6 or June 14 - Sept 3 (based on your summer schedule) and you will need to be able to work out of our NY or SF office during this time. Previous internship experience. Working towards a proficiency of one or more programming languages such as Typescript, Node.js, or Python. You find large challenges exciting and enjoy discovering problems as much as solving them. You are able to problem-solve and adapt to changing priorities in a fast-paced, dy

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. This internship will take place from January 25 - April 16 and you will need to be able to work out of our NY or SF office during this time. What You'll Achieve: Write clean, secure, tested, and documented code. Design & enhance the Notion product with new capabilities with an AI first mindset Develop, fix and debug software for across our full stack: web services, databases, applications, tools while leveraging modern frameworks and tooling. Qualifications: Pursuing a bachelor's or master’s degree in computer science, engineering, or another related field. Must graduate before December 2027. This internship will take place from January 25 - April 16 and you will need to be able to work out of our NY or SF office during this time. Previous internship experience. Working towards a proficiency of one or more programming languages such as Typescript, Node.js, or Python. You find large challenges exciting and enjoy discovering problems as much as solving them. You are able to problem-solve and adapt to changing priorities in a fast-paced, dynamic environment. Skills You’ll Need To Bring: Thoughtful problem-solving: For you, problem-s