Product Communications Lead in San Francisco

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Our Communications team supports that mission by explaining our technology, our values, and how we safely build powerful AI. We help business leaders see what AI can make possible for their organizations, show how customers use OpenAI’s products, and explain how AI is changing the way people work. About the Role We are looking for a senior product communications leader to own OpenAI’s B2B product story across business, trade, and nontraditional media. You will lead B2B communications for major product and platform moments, translate technical capabilities into clear business value, and build a sustained editorial program grounded in customer proof. Your work will help business leaders understand the problems our products solve and the outcomes they can enable using frontier intelligence. This is an exceptionally fast-paced, hands-on role that spans every altitude of communications. You will move from setting strategic positioning and shaping executive narratives to writing launch materials, developing media pitches, and delivering the details that make a story land. Working closely with Product, Research, Marketing, Sales, and our central Product Communications team, you will identify buyer needs, substantiate our claims, and carry a clear, consistent B2B story into the market. This role reports to the Head of Business Communications. In this role, you will: Set the positioning for OpenAI’s business products, connecting new capabilities to customer needs, the work they enable, and the evidence behind our claims. Lead business storytelling for priority launches across Codex, ChatGPT Work, API and developer capabilities, agents, and other enterprise products, in partnership with central Product Communications and product owners. Build a sustained editorial program between launches, using customer stories, explainers, and executive perspectives to show how our pr

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team includes External Communications, Internal Communications, and other strategic communications functions. This team’s ethos is to support OpenAI’s mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. About the Role We’re looking for a senior communications leader to shape how OpenAI communicates about cybersecurity. This person will define the global narrative, lead communications for major product, research, and business milestones, and build sustained programs that explain how OpenAI is helping advance cyber defense while managing the risks created by increasingly capable models. The role will connect OpenAI’s work across cybersecurity products and capabilities, responsible deployment, threat intelligence, enterprise security, research, and public policy. You will work closely with Security, Product, Research, Preparedness, Safety, Global Affairs, Go-to-Market, Legal, and Marketing to anticipate opportunities and risks, develop coordinated communications, and build trust with security practitioners, customers, policymakers, and the public. This is both a strategic and hands-on role. The right person will be comfortable defining a long-term communications strategy, building the systems and relationships needed to execute it, and personally leading through major launches, technical disclosures, and fast-moving issues. This role reports to the Head of Communications, Business and is based in San Francisco, CA. We use a hybrid work model of 3 days per week in the office and offer relocation assistance. In this role, you will: Define and lead communications strategy for OpenAI’s cybersecurity work, from global narrative development through launches, research, threat reporting, and sustained storytelling. Build a clear, differentiated story about how OpenAI can

About the Team The Communications team supports OpenAI’s mission by helping the organization communicate clearly, responsibly, and effectively with external audiences. We work closely with partners across the company to navigate complex topics, manage evolving narratives, and ensure OpenAI’s communications reflect our values and long-term goals. About the Role We’re looking for an exceptional PR professional to join our nimble, high-impact team to help share our progress toward developing Artificial General Intelligence (AGI) that benefits everyone. This person will partner with the Consumer Lifestyle Communications Lead to develop sustained campaigns that shape how people understand and experience our consumer products. Working across marketing, product, community, and global communications, they will craft compelling stories and integrated campaigns that showcase our products’ creativity, usefulness, and positive impact. They will lead proactive user and seasonal storytelling that makes AI feel more relatable, trusted, and useful in everyday life. This role reports to the Consumer Lifestyle Communications Lead. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role you will: Lead proactive user and seasonal storytelling that makes technology matter to everyday people. Support communications campaigns that showcase ChatGPT’s distinctive benefits and capabilities for global consumer audiences. Translate technical topics into clear, compelling narratives grounded in real-world impact. Build trusted relationships with consumer and lifestyle media, and manage inbound press inquiries across a range of topics. Partner with marketing, product, community, and global communications teams to deliver integrated campaigns. Spot emerging cultural and consumer trends, and move quickly to turn the right moments into relevant, high-impact storytelling opportunities. Identif

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team includes External Communications, Internal Communications, and other strategic communications functions. This team’s ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. About the Role We’re looking for a senior communications leader to shape how OpenAI communicates about its emerging ads and monetization business. This person will define the global narrative, lead communications for major product and business milestones, and build sustained programs that explain our approach to ads and monetization clearly and credibly. The role will be central to showing how OpenAI can develop advertising experiences that are useful to people, valuable to businesses, transparent in how they work and consistent with our mission. You will work closely with Product, Go-to-Market, Marketing, Policy, Legal and Partnerships to anticipate opportunities and risks, develop integrated campaigns and help the business scale with trust. You will also serve as a trusted advisor to senior leaders on positioning, reputation, media strategy and the broader industry conversation. This is both a strategic and hands-on role. The right person will be comfortable defining a long-term communications strategy, building the systems and relationships needed to execute it, and personally leading through high-profile launches and fast-moving issues. This role reports to the VP of Communications and is based in San Francisco, CA. We use a hybrid work model of four days per week in the office and offer relocation assistance In this role, you will: Define and lead communications strategy for OpenAI’s ads and monetization initiatives, from global narrative development through launches and sustained storytelling. Build a clear, differentiated story about how OpenAI approache

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team’s ethos is to support OpenAI’s mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. About the Role OpenAI is seeking an experienced communications professional to join our Platform & Research Communications team. This role will work closely with the Research Communications Lead and partner deeply with safety researchers, alignment researchers, and cross-functional teams to shape how OpenAI’s safety research is understood by researchers, journalists, policymakers, and the broader public. This position is responsible for developing and executing external communications strategies around OpenAI’s safety research—from alignment and evaluations to broader work that helps advance the safe development and deployment of increasingly capable AI systems. The ideal candidate brings strong science or technical fluency, excellent storytelling instincts, and experience helping researchers communicate complex work with clarity, accuracy, and nuance. You will partner closely with research leadership, individual researchers, policy, product, safety, legal, and cross-functional communications teams. This role requires both strategic judgment and hands-on execution in a fast-moving environment where research, public understanding, and high-stakes safety narratives intersect. This role is based in San Francisco, CA and follows a hybrid schedule (three days per week in office). Relocation assistance is available. In this role, you will: Shape Safety Research Narratives Develop clear, credible external narratives around OpenAI’s safety research, including alignment, evaluations, preparedness, interpretability, and other areas connected to the safe development of frontier AI. Translate complex technical work into accessible stories without oversimplifying, overstating impact

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Cohere has a strong AI narrative, the most deployable product, and a CEO who co-authored the foundational paper of modern AI. The company is positioned to become the transatlantic leader in sovereign AI for enterprise and government, and needs a storytelling engine to deliver that story at scale. This role sits within the team that is building that engine. This is an opportunity to define the narratives that influence how enterprises, developers, and the broader ecosystem understand the future of AI and Cohere’s role in building it. In this cross‑functional, individual‑contributor role, you’ll partner deeply with product, research, engineering, and go‑to‑market teams to translate complex technical work into clear, compelling stories. You’ll help Cohere articulate what we’re building, why it matters, and how our technology is reshaping enterprise AI. You’ll craft narratives that resonate with technical and non‑technical audiences alike, and build programs that elevate Cohere’s product leadership and technical credibility. This is a rare opportunity to build a product and technology communications function at a fast

About the Team The Product Marketing team shapes how OpenAI brings its research, models, and products to market. We work across Research, Product, Engineering, Sales, Communications, and Marketing to translate technical advances into clear customer value, compelling market narratives, and go-to-market strategies that drive meaningful adoption. About the Role We’re looking for a senior product marketing leader to shape how OpenAI’s models and research are understood and adopted around the world. You’ll work directly with frontier research teams to understand emerging capabilities and translate them into compelling product strategies, market narratives, and customer experiences. Your scope will span frontier models, specialized models for cybersecurity and life sciences, multimodal capabilities, and the API portfolio that makes these systems accessible to developers and businesses. You’ll build and lead the team responsible for helping customers understand what our models can do, how they’re evolving, and how to deploy them responsibly. In this role, you will: Define the product marketing strategy for OpenAI’s models, research advances, and API portfolio. Embed with Research, Product, and Engineering to understand model capabilities, evaluations, limitations, and technical tradeoffs. Shape how OpenAI explains advances in AI to developers, business leaders, and the broader market. Lead positioning, launches, demonstrations, and adoption strategies across frontier, specialized, and multimodal models. Help customers navigate model selection, API access, privacy, security, and responsible deployment. Bring customer and market insights into research and product decisions. Partner with Sales, Solutions, Partnerships, and regional teams to develop customer narratives, use cases, and enablement. Work with Communications, Safety, Policy, and Legal to ensure technical claims are accurate and grounded. Build and lead a high-performing product marketing team and define success ac

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Cohere has a strong AI narrative, the most deployable product, and a CEO who co-authored the foundational paper of modern AI. The company is positioned to become the transatlantic leader in sovereign AI for enterprise and government, and needs a storytelling engine to deliver that story at scale. This role sits within the team that is building that engine. We're looking for an Executive Producer, Executive Communications to own and evolve Cohere’s narrative globally as we grow to become the transatlantic leader in sovereign AI. This is a rare opportunity to use video as the primary medium to share voices and tell stories of executives at one of the fastest growing companies in the most dynamic space in technology. In this cross functional role, you will partner directly with C-Suite and VP executives, helping to determine how we talk to customers, partners, and employees. The role takes Cohere's narrative—the through-line that connects sovereign AI, transatlantic growth, and the product story—and turns it into the content the world sees and shares. You will execute Cohere's strategic narrative through various form

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Cohere has a strong AI narrative, the most deployable product, and a CEO who co-authored the foundational paper of modern AI. The company is positioned to become the transatlantic leader in sovereign AI for enterprise and government, and needs a storytelling engine to deliver that story at scale. This role sits within the team that is building that engine. In this cross functional role, you will stand up our Executive Communications function, working alongside our deep bench of technical and business experts including our three, cofounders Chief Financial Officer, Chief AI Officer, SVP Government Affairs and many more. You'll create the executive communications strategy that fuels our growth among governments and enterprises in the most highly-regulated industries. In addition to partnering directly with C-Suite executives, you’ll nurture how we talk to customers, partners, and employees, including how we show up on the biggest stages around the world. This is a rare opportunity to build an executive communications function at a fast-growing company in the most dynamic space in technology. This is a role for someo

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Strategic Sourcing & Procurement function plays a critical role in enabling OpenAI to deliver impact across research, product development, technology infrastructure, and services by helping the company scale responsibly, securely, and with strong commercial discipline. Our work sits at the intersection of innovation and execution. We partner closely with teams across OpenAI to translate rapidly evolving business needs into scalable, compliant, and economically sound external partnerships. As OpenAI continues to grow at pace, services sourcing is becoming increasingly strategic across the company. Every business unit relies on external service providers in different ways — to extend capacity, access specialized expertise, support operations, and accelerate execution. Done well, Procurement becomes a source of trust and momentum, helping OpenAI move faster with the right partners, stronger commercial outcomes, and the right level of protection. About the Role We are seeking an experienced Strategic Sourcing (GTM) Leader to lead strategic sourcing and commercial enablement for OpenAI’s Go-to-Market organization across B2B and B2C channels. You will manage substantial and rapidly growing spend while shaping sourcing strategies and scalable commercial pathways across Media, Creative, Production, Influencer, Agency, Sponsorships, Analytics, Communications, and Event suppliers in support of high-impact global initiatives. You’ll help evolve our GTM procurement function from reactive deal support into a speed-enabling, scalable commercial engine that delivers cost efficiency, launch readiness, and strong governance in a fast-moving environment. In this role, you will: Develop and execute sourcing strategies across GTM, Brand, Global Affairs, Events, Growth, and Partnership activities—spanning both B2B and B2C channels—that align with our mission and b

About the Team Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring that artificial intelligence benefits all of humanity. We develop and execute strategies that build understanding of OpenAI, deepen engagement with our key audiences, and communicate why we build, how our technology is creating value, and how we approach its broader societal impact. We work closely with Global Affairs, Communications, Creative, Research, Product, and other teams to translate complex topics into clear, relevant, and compelling stories. Our work spans national campaigns and locally tailored efforts, helping people understand both the opportunities created by AI and the important issues surrounding its development and adoption. About the Role We are seeking an experienced Integrated Marketing Lead to lead policy- and reputation-focused campaigns that strengthen the OpenAI brand nationally and within local communities. This person will spearhead integrated campaigns and corporate communications initiatives that help people understand why OpenAI builds, the impact of our technology, and how we are engaging with some of the most consequential issues surrounding AI—including infrastructure and data centers, jobs and economic opportunity, and youth safety. The role combines national paid media with locally relevant marketing and engagement efforts. The ideal candidate understands policy, public affairs, and civic audiences while also being a sophisticated brand marketer who can make complex subjects accessible and meaningful to a broader public. This person will bring strategic vision, sound judgment, organizational clarity, and exceptional execution to highly visible work. They will collaborate closely with Global Affairs, Communications, Creative, Research, and external agency partners to build trust and shape understanding of OpenAI at both the national and local levels. In this role, you will: Lead policy and brand campaign strategy: Develop integ

About the Team The Marketing team helps OpenAI bring products, research, and company priorities to the world with clarity, creativity, and impact. We partner across Product, Research, Design, Creative, Communications, Finance, Legal, and Go-to-Market teams to translate complex technology into work that people can understand, trust, and use. Marketing Strategy & Operations builds the operating systems that help this work move with focus and speed. We connect priorities to plans, plans to resourcing, and resourcing to execution, so teams can make better decisions earlier and stay aligned as priorities evolve. About the Role We’re looking for a Strategy & Operations Lead, Hardware Marketing to help build and run the operating system for OpenAI’s Hardware Marketing work. This role will partner closely with Hardware Marketing leadership, Product Marketing, Product, Design, Creative, Production, Communications, Finance, Legal, and external partners to bring structure to a fast-moving, highly cross-functional product area. You will help the team clarify priorities, build plans, manage intake, track decisions, surface risks, frame tradeoffs, and keep critical workstreams moving from planning through operating readiness. This is a strong fit for someone who can operate independently in ambiguity, build practical systems from scratch, and move fluidly between strategy and execution. Experience with complex product launches or sensitive, cross-functional product areas is preferred. This role is based in San Francisco. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Build and run the core operating rhythm for Hardware Marketing, including planning cycles, planning reviews, weekly priorities, decision forums, risk tracking, and leadership-ready updates. Partner with Hardware Marketing leadership to translate business and product priorities into clear workstreams, owners, milestones,

About the Team The Industry Marketing team helps OpenAI bring frontier AI to the industries where it can create meaningful, measurable impact. We work across Product, GTM, Communications, Partnerships, Policy, Security, and Research to translate model and product capabilities into industry narratives, field motions, customer proof, and launch programs that help enterprises adopt AI responsibly. About the Role As Product Marketing Manager, Cybersecurity, you will help define how OpenAI brings frontier AI to cyber defenders. This role sits at the center of Daybreak, OpenAI’s cybersecurity initiative to help defenders see risk earlier, act sooner, and build software that is resilient by design. You will shape the market narrative, build the field-facing operating system, and coordinate cross-functional execution across product launches, customer proof, partner moments, events, and account-based campaigns. You will help senior security leaders understand how OpenAI models, Trusted Access for Cyber, Codex Security, and related workflows can support real defensive work. We’re looking for a product marketer who combines strategic narrative, technical curiosity, enterprise go-to-market judgment, and program leadership. The right person can turn fast-moving capabilities into clear positioning, credible assets, and practical field execution. In this role, you will: Own positioning and messaging for OpenAI’s cybersecurity offering, including Daybreak, Trusted Access for Cyber, Codex Security, and related product surfaces. Build field-ready assets for account directors, solutions engineers, security leaders, and executive audiences, including first-call decks, one-pagers, use-case libraries, customer stories, and proof-point packages. Translate frontier model capabilities into simple, accurate, and defensible go-to-market language for senior enterprise buyers and security practitioners. Partner with Product, Research, Security, Policy, Communications, Partnerships, and GTM to c

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a hands-on lead to build and run OpenAI's Incidents & Escalations function within User Operations. This is a player-coach role with a meaningful hands-on operating component. You will set the operating model and also step into active incidents and urgent escalations when needed, coordinating with on-call teams, driving clear ownership, supporting communications, and ensuring issues move through resolution and post-incident closure. During active incidents, you will coordinate with the relevant on-call teams and cross-functional responders across Engineering, Infrastructure, Support Delivery, Product, and Go-To-Market. You will help keep teams aligned, maintain timelines, clarify ownership, escalate when needed, and ensure internal, executive, customer-facing, and external communications are accurate and timely, including status page updates when required. For escalations, you will build and run the processes for tracking, triaging, mitigating, and resolving critical customer and user issues. After incidents and escalations, you will own the follow-through: retrospectives, root cause identification, action item tracking, trend analysis, and process improvements that reduce repeat issues over time. You will also help define the long-term operating model for incidents and escalations across Support D

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage across OpenAI’s products and platform. We take a data-driven approach to understand markets, develop monetization strategies, and uncover customer needs that shape product strategy and messaging. We partner closely with Sales, Partnerships, Product, Engineering, Research, Comms, and Design to deliver a cohesive end-to-end customer experience and lead go-to-market efforts for new product launches across channels. About the Role As a Product Marketing Manager, Research & Safety , you will shape how the world understands OpenAI’s frontier research and our approach to developing AI responsibly. You will establish the strategic narrative for some of the company’s most important research themes—including frontier capabilities, safety, preparedness, reasoning, and compute—and translate complex technical work into clear, credible stories for researchers, policymakers, and the broader public, working with cross-functional teams to translate that messaging and reach developers and enterprise. Working closely with Research, Safety Systems, Policy, Communications, and Product teams, you’ll lead the go-to-market strategy and messaging for major research and safety initiatives. You’ll develop narratives that build trust, translating technical concepts into tangible artifacts and messaging, drive industry understanding of emerging evaluation frameworks, and help communicate OpenAI’s unique perspective on responsible frontier AI development. You’ll also identify creative and non-traditional ways to bring these stories to the audiences that matter most. In this role, you will: Establish the strategic narrative f