Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Sales or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth. In this role you will: Execute renewal processes with a focus on expansion and long-term partnership development Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention Champion customer success by helping businesses realize the transformative potential of AI-powered software creation Lead onboarding programs that accelerate customer time-to-value and platform adoption Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot) Gather and communicate valuable customer feedback, championing their interests within Replit Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance Required skills and experience: 3-5+ years in a quota-carrying Sales or Account Management role managing a mid-market book in SaaS or developer tools Proven ability to expand product
Jobs in United States
Product Communications Lead in United States
4,164 active opportunities · Updated October 2026
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Explore current product communications lead jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.
From $92K/yr
As a Senior Manager, Growth Marketing, you will be responsible for developing and implementing lifecycle marketing tactics and programs to engage our developers throughout their journey to drive platform adoption, retention, and expansion. In this role, you have expertise in product-led growth strategies and tactics, dynamic, personalized messaging involving mediums such as email, in-product, and web for B2B SaaS users. You are obsessed with customer success and advocate for our users as much as you work to accelerate their journey on MongoDB Atlas. You have a solid knowledge of the customer journey, including onboarding, adoption, retention, monetization strategies and tactics, and running experiments both in and out of the product. This includes taking initiatives from ideation all the way through execution and continuous iteration. You also have experience in database segmentation and marketing to developers or a highly technical audience to drive early-stage planning all the way through to cross-functional execution. You possess strong communication and collaboration skills. This is a highly visible role that requires a change agent with natural leadership skills and the ability to work across multiple teams with members at different levels. You are adept at thinking strategically and tactically to get things done by collaborating with cross-functional teams, including Product Management, Analytics, Data Science, Customer Success, Product Marketing, and Developer Relations. We are looking for an individual who is a problem solver, detail-oriented, collaborative, creative, data-driven, strategic, organized, and a trusted partner. This role can be based anywhere on the East Coast of the United States. In particular, you will be Partnering closely with the Product teams to create digital experiences for our customers to engage, retain, and grow existing users Defining and executing marketing plans with the rest of the Growth Marketing team to keep proje
ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We’re looking for an experienced Executive Assistant to support our CRO and Head of Strategic Sales. This is a highly operational role that goes well beyond calendar management. You’ll own the day-to-day operating rhythm of the Sales organization, ensuring leaders are prepared, priorities stay coordinated, and critical meetings, communications, and follow-ups happen seamlessly. You’ll partner closely with senior sales leaders and serve as a trusted point of coordination for employees, customers, candidates, and external partners. Success in this role comes from exceptional organization, judgment, attention to detail, and the ability to keep many moving pieces aligned in a fast-growing environment. EA to CRO and Head of Strategic Sales Own complex calendar management for the CRO and Head of Strategic Sales, balancing shifting priorities while ensuring time is allocated intentionally Ensure leaders are prepared for every day and every meeting by proactively managing agendas, materials, context, logistics, and follow-ups so time is used effectively and decisions move forward Support forward-looking calendar planning, coordinating recurring operating cadences including pipeline reviews, leadership meetings, QBRs, Sales All Hands, and other cross-functional forums Partner with customers and external partners to coordinate executive meetings, visits, and other engagements Support executive inbox management, helping
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description We are seeking a highly motivated, attentive, and self-driven candidate to join our team, Biologics Pivotal Formulation and Process Development, as a Senior Research Associate. Once onboarded, the successful candidate will contribute in developing formulation and drug product processes for innovative molecules in pivotal clinical and commercial stages. The candidate will have tremendous opportunities for career growth in a fast-paced and resource-rich environment through training and professional relationships. The ideal candidate is expected to be action oriented with high expectations of themselves and others. They should have good verbal and written communication interpersonal skills. <
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Provides strategic leadership to deliver exceptional customer experiences by guiding a high‑performing service team and fostering a culture of accountability, quality, and continuous improvement. Leverages extensive experience within pharmacy service operations and frontline customer support to shape and execute effective service strategies. Oversees daily performance, advises team members on achieving and exceeding goals, and conducts analysis of call recordings, customer feedback, and service metrics to identify improvement opportunities. Partners with management on hiring, training, and coaching initiatives that build departmental capability, while personally mentoring less experienced staff on customer service procedures, communication techniques, and sales approaches. Designs and coordinates comprehensive training programs to enhance product knowledge which includes PBM, problem‑solving abilities, and conflict‑resolution skills. Leads cross‑functional collaboration across sales, operations, and marketing to ensure a seamless and consistent customer journey and educates teams on integrating technology solutions that elevate service processes. Applies a customer‑centric mindset and solutions‑driven leadership to drive service quality, operational efficiency, customer loyalty, and overall organizational success. This role will be hybrid in our Hartford office, lo
ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We’re looking for an experienced Executive Assistant to support our CTO (co-founder) and Head of Engineering. This is a highly operational role that goes well beyond calendar management. You’ll own the day-to-day operating rhythm of the Engineering organization, ensuring leaders are prepared, priorities stay coordinated, and critical meetings, communications, and follow-ups happen seamlessly. You’ll partner closely with senior engineering leaders and serve as a trusted point of coordination for employees, customers, candidates, and external partners. Success in this role comes from exceptional organization, judgment, attention to detail, and the ability to keep many moving pieces aligned in a fast-growing environment. RESPONSIBILITIES Own complex calendar management for the CTO and Head of Engineering, balancing shifting priorities while ensuring time is allocated intentionally Ensure leaders are prepared for every day and every meeting by proactively managing agendas, materials, context, logistics, and follow-ups so time is used effectively and decisions move forward Support forward-looking calendar planning, coordinating recurring operating cadences including roadmap planning, leadership meetings, P0 reviews, Engineering All Hands, and other cross-functional forums Own the operational cadence of the Engineering organization, including weekly leadership meetings, monthly Show & Tells, Engineering All Hand
👋 Welcome to Glide! At Glide we’re reimagining the banking experience for the modern world . Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers. You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented Sales Development Representative to help us grow our product to hundreds of banks. We’re bringing a new perspective to the decades-old financial world , and we’re hoping you can help us do that! As a Sales Development Representative, you will work directly with our CEO to build Glide’s go-to-market function from the ground up. Your Responsibilities: Build relationships with banking executives across the country, introducing Glide and generating interest. Source new opportunities through outbound prospecting, cold calls, emails, LinkedIn, and event networking. Qualify inbound leads to ensure a strong fit before passing them to the sales team. Maintain a high volume of outreach and manage follow-ups with prospects. Collaborate closely with Account Executives and co-founder/CEO to refine Glide’s sales playbook. Represent Glide at conferences, events, and competitions to increase brand visibility. Need-to-Haves: 1+ years of quota-driven SDR, BDR, or sales experience (or equivalent internship/early-career experience). Hands-on experience with modern prospecting and outreach tools. Strong product curiosity and ability to quickly learn and articulate complex, technical products. Excellent communication, collaboration, and organizational skills. Nice-to-Haves: Previous experience selling an fintech or financial services product Previously built sales processes from the ground up at an early-stage startup An entrepreneurial, self-starter spirit Perks and Benefits: 💸 Competitive Compensation: You’ll receive a competitive salary and a generous equity package for joining us at
👋 Welcome to Glide! At Glide we’re reimagining the banking experience for the modern world . Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers. You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented Founding AE to help us grow our product to hundreds of banks. We’re bringing a new perspective to the decades-old financial world , and we’re hoping you can help us do that! As a Founding Account Executive, you will work directly with our CEO to build Glide’s go-to-market function from the ground up. Your Responsibilities: Build relationships with banking executives across country, while building awareness of Glide’s brand. Source new opportunities through a combination in-person and virtual strategies, being the first point of contact for all new leads Drive the sales process through lead identification, outreach, qualification, and nurturing Help Glide become an established brand by attending conferences, hosting events, visiting prospects, and pitching at competitions Build and refine the sales processes from the ground up, including vetting and implementing sales tools Negotiate and close large, strategic accounts alongside the founders Need-to-Haves: 2+ years of quota-driven sales experience selling to enterprises 2+ years of hands-on experience with modern sourcing, prospecting, and outreach tools Strong product intuition and proven track record of understanding complex, technical products Strong understanding of Enterprise SaaS business models Excellent communication, collaboration, and negotiation skills Nice-to-Haves: Previous experience selling an fintech or financial services product Previously built sales processes from the ground up at an early-stage startup An entrepreneurial, self-starter spirit Perks and Benefits: 💸 Competitive Compensation: You’ll
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 What You’ll Own Lead, coach, and develop a team of Account Executives focused on the commercial segment across AMER. Drive pipeline generation, deal execution, and consistent attainment of regional revenue targets. Build a strong operating cadence around forecasting, pipeline inspection, deal reviews, rep development, and performance management. Hire, ramp, and retain high-performing talent while creating an ambitious, inclusive, and motivating team culture. Improve sales process scalability through better use of CRM data, performance metrics, and repeatable best practices. Partner closely with Growth, Marketing, Operations, and Product to improve conversion, support important accounts, and remove friction in the customer journey. Reinforce high standards for thoughtful, value-based selling and customer-first leadership. Report on performance, pipeline health, forecast accuracy, and improvement opportunities to senior leadership. Required Qualifications Significant experience leading B2B SaaS sales teams in a commercial, SMB, or mid-market motion. Strong understanding of selling across AMER markets and how regional nuance shapes coaching, hiring, and execution. Proven track record coaching high-performing sellers and improving team productivity, forecast quality, and revenue outcomes. Experience building or scaling repeatable new-business and outbound motions. Strong analytical and operational instincts, with comfort using CRM data, sales metrics, and pipeline insights to drive decisions. Excellent communication, collaboration, and change-management skills. Ability to influence partners across Marketin
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: We're seeking an Engineering Manager, UX to help build the future of AI user interfaces. In this role, you'll build and manage a team that bridges design and engineering to create intuitive, performant user interfaces that make software creation accessible on any device. You'll guide your team in building production-ready frameworks and patterns that enable high-quality in-product experiences. You’ll also help your team build core user interfaces for interacting with AI. You will: Build, mentor, and grow a team of frontend engineers, reenforcing Replit’s culture of UI excellence and craft. Define the technical vision and strategy for building/extending user interface frameworks in order to help Replit ship high quality user experiences fast. Engage design and product engineering teams to understand, triage, and prioritize requirements. Set an ambitious vision for the future of AI user interfaces, and help the team sequence the steps to make it a reality. Help the Design team tastefully refine designs by taking into account technical constraints, timelines and resources. Use your deep understanding of technology, the product, and UI, to increase the quality, performance and usage of Replit’s most important surfaces. Required skills and experience: 4+ years of engineering management experience with a track record of building and scaling high-performing teams. Proven experience delivering ambitious projects that require coordinating across multiple teams / departments. Deep technical experience in many of the following: React, CSS, CSS frameworks, mobile web, Figma. Excellent communication skills to balance technical leadership with people management, including mentoring, performance management, and career
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. ABOUT THE ROLE The Office of the CEO works directly with Amjad Masad and CEO leadership to advance Replit's strategy, external presence, and long-term positioning. This role sits at the intersection of the Office of the CEO and Replit's Brand and Creative function, with a singular focus: building personal presence into one of the defining founder voices of the AI era. The Executive Social Media Specialist will build an intentional, premium, long-term strategy across visual channels, primarily Instagram. This is an all-in-one creative operator role, not a traditional social media manager. You will travel and capture meaningful moments as they happen, edit quickly, and publish polished content without relying on a larger production team. WHAT YOU'LL DO Own photography, videography, editing, and publishing across official social channels Travel with the CEO to capture speaking engagements, interviews, awards, office visits, and meaningful meetings as they happen Identify and produce content around the pillars that have proven to resonate: founder story and personal journey, entrepreneurship and company building, global perspective and cultural identity, and human founder moments Develop premium, documentary-style storytelling that favors real moments over manufactured content Build out a presence on Instagram and other visual mediums through premium photography, documentary-style video, and behind-the-scenes storytelling Maintain quality and brand guardrails, prioritizing credibility and long-term influence over trend-chasing, gimmicks, or a high-volume creator posting cadence Partner closely with Replit's Marketing and Communications teams while remaining focused on distinct personal brand Move from concept to final exec
At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with approximately 450 people between New York, Dublin, and a remote workforce. Customer Support Associates are on the front line working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand. This remote role reports to a Customer Support Team Lead. Your first two weeks at Squarespace will include mandatory virtual training from September 28th - October 9th. To be eligible for this role you will need to live in one of the following states: Delaware, Florida, Georgia, Kansas, Michigan, Missouri, Ohio, Oregon, Tennessee, or Utah. Applicants must have a dedicated home office setup with a reliable and stable Wi-Fi connection. Please note that we do not support digital nomad lifestyles or international work arrangements. You'll Get To… Respond to customer live chats and emails in a timely manner - live chat is our primary channel, with queue-based work making up around 90% of the role Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat Stay up to date on new product features and improvements Identify isolated customer experiences and escalate important issues Who We're Looking For Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us 1+ years customer-facing experience required in a similar role (retail, hospitality, online support) Expertise with written communication and the ability to spot spelling and grammar errors Proficiency with decoding conver
From $244K/yr
About Datadog: We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale—trillions of data points per day—providing always-on alerting, metrics visualization, logs, and application tracing for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. The Opportunity: Datadog’s Staff Engineers are our technical leaders operating at the forefront of technology, building solutions that take us through at least our next five years of growth. They do this in three major ways: As individual contributors, they bring world class technical abilities to deliver industry leading systems in areas such as data visualization, virtual runtime profiling, and planet scale streaming. As technical leaders they bring experienced technical breadth and communication skills to tackling design and architectural problems spanning the organization, charting the right course, then leading delivery. In both roles they participate in the staff engineering community and help us learn from what the industry is doing and what we've built before, and so improve company wide standards around software and systems engineering. Some examples of projects a staff engineer may own include designing and building a new data storage engine handling hundreds of millions of records per second, being the lead engineer building a new product like synthetics or profiling, or rebuilding a critical service to handle the next two orders of magnitude of scale. What You'll Do: Be the technical owner of multiple pieces of critical architecture in your area of the business Own delivery of the systems you architect from beginning-to-end, doing what it takes to get things shipped and at full scale in production Dive deep into performance of systems; inventing new approaches that bring efficiency at scale Who You Are: You have a BS/MS/P
From $126.3K/yr
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As an Industry Manager, you will define, launch and lead strategic outcomes and operationalize the vision for the sales team. We’re looking for a high-performing candidate with experience building advertising/media sales teams, working closely with technical cross-functional teams, a passion for solving complex problems, excellent written communication skills and the ability to influence at the executive and globally. Our advertising business is thriving, our user base continues to grow, and we believe the impact of this role can fuel our company to grow in unprecedented ways. In this role, you will help shape Pinterest’s approach to Omni Retail advertisers navigating increasingly dynamic consumer journeys across discovery, consideration, and conversion. You will partner with brands and agencies to unlock growth by connecting inspirational
From $148.6K/yr
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As an Industry Manager, you will define, launch and lead strategic outcomes and operationalize the vision for the sales team. We’re looking for a high-performing candidate with experience building advertising/media sales teams, working closely with technical cross-functional teams, a passion for solving complex problems, excellent written communication skills and the ability to influence at the executive and globally. Our advertising business is thriving, our user base continues to grow, and we believe the impact of this role can fuel our company to grow in unprecedented ways. In this role, you will help shape Pinterest’s approach to Ecommerce advertisers navigating increasingly dynamic consumer journeys across discovery, consideration, and conversion. You will partner with brands and agencies to unlock growth by connecting inspirational s
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