Product Design Manager in United States

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We’re hiring an Enterprise Account Executive to accelerate Modal’s growth with the world’s most innovative AI companies. This is a high-impact role where you’ll own the full sales cycle—from building pipeline to closing large, strategic enterprise deals. You’ll partner directly with our founders, engineering, and product teams to help customers harness Modal’s infrastructure to train, deploy, and scale AI applications. You’ll be expected to operate as a builder: developing new relationships, shaping our GTM motion, and serving as the voice of the customer inside Modal. The ideal candidate is both technically curious and commercially driven—equally comfortable in a room with C-level executives and with machine learning engineers. In this role, you will: Drive new business by generating pipeline, negotiating, and closing complex enterprise deals Build deep, trusted r

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We’re looking for strong engineers with experience building developer tools that users love to work with. Our ideal candidate is someone with a demonstrated drive to build beautiful interfaces that enhance developer productivity. Requirements: 5+ years of experience developing high-quality Python libraries with broad user-bases, ideally including some experience maintaining open-source software. Knowledge of advanced Python features, especially async programming. A strong product sense that manifests as a focus on developer ergonomics and productivity. A high level of customer empathy, good communication skills, and an openness to working directly with our users to help solve their problems. Ability to participate in on-call rotation and respond to production incidents. Ability to work in-person in our NYC or Stockholm office. Any of the following would be a plus:

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As an Outbound Sales Development Representative at Baseten, you'll drive strategic outbound into a defined set of target accounts - partnering closely with your Account Executive to research key decision-makers and break through via cold calls, email, and LinkedIn. Together, you'll turn cold accounts into qualified pipeline. RESPONSIBILITIES Build revenue pipeline by setting introductory meetings with potential businesses and key decision makers. Help influence Baseten's product roadmap for customers and prospects. Identify high-potential businesses and verticals and develop and execute outbound strategies to bring them to Baseten. Stay up-to-date on market trends, competition, and industry developments. Manage and document the progression of the sales pipeline. Drive pre- & post-engagement at industry events (will attend multiple events in person). REQUIREMENTS 1+ year of experience in a sales/lead generation role in a high-tech/SaaS company. Ability to develop strong, long-lasting relationships both internally and externally. Collaborative and coachable, always looking to improve your skills and impact. Ability to handle rejection and stay persistent in pursuing leads. Excellent verbal and written communication skills. A basic understanding of a standard SaaS seller's technical stack (CRM, Outreach/Salesloft, Prospect Research, etc.). Excellent time management, process, and prioritization skills. Preferr

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We are looking for an Account Executive to join our dynamic team. This role is a great fit for those with sales experience looking to grow within a high-growth startup environment. As an Account Executive, you will prospect and close new business alongside our founders and Marketing team. You’ll consult with our existing customer base and prospective customers to build meaningful relationships and shape our product and go-to-market roadmaps. RESPONSIBILITIES Help build the foundation and processes for customer-facing teams at Baseten Lead, negotiate, and execute new sales opportunities for Baseten In partnership with the marketing and BDR team, develop a strong sales pipeline to support quarterly and annual sales targets Establish and maintain relationships with key stakeholders within sales accounts Work cross-functionally to improve the customer experience and ensure sales effectiveness REQUIREMENTS 1-3 years of sales experience in a SaaS business Experience in selling to technical audiences Experience with developer/machine-learning tooling preferred, but not required Proven ability to close complex sales cycles Proficiency with sales and marketing automation tools Interest in working at an early-stage, fast-paced startup BENEFITS Competitive compensation, including meaningful equity. 100% coverage of medical, dental, and vision insurance for employee and dependents Flexible PTO policy including company wid

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As a Forward Deployed Engineer at Baseten, you will partner directly with customers to architect, build, and deploy high-scale production AI applications on Baseten’s platform. You’ll own the journey with customers from initial exploration to production deployment, translating ambiguous business goals into reliable, observable services with clear quality, latency, and cost outcomes. This role is a great fit for entrepreneurial engineers who want a front-row view into how modern companies adopt AI at scale and who enjoy working across product, software development, performance engineering, and customer-facing implementations. To be clear, this is an engineering role with hands-on coding and software development that also includes aspects of product management, technical customer success, and pre-sales solution engineering mixed in. EXAMPLE INITIATIVES Take a look at these blog posts written by members of our Forward Deployed Engineering team: Forward Deployed Engineering on the frontier of AI The fastest, most accurate Whisper transcription Deploy production-ready model servers from Docker images Deploy custom ComfyUI workflows as APIs RESPONSIBILITIES Develop and maintain software systems and product features using one or more general-purpose programming languages in a production-level environment, with a preference for Python due to its relevance in ML projects. Drive customer impact by designing, implementin

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: Modal is hiring a high-impact Solutions Architect to drive technical strategy across our most strategic enterprise accounts. You will operate as the executive technical counterpart to Enterprise Account Executives, leading complex evaluations, shaping infrastructure modernization roadmaps, and driving multi-product adoption across AI/ML workloads. This role is not demo support. It is a strategic, consultative position requiring strong architectural depth, executive presence, and the ability to influence 7–8 figure infrastructure decisions. You will work directly with CTOs, VPs of Engineering, and ML platform leaders to help them rethink how AI infrastructure should be built and operated. If you thrive in high-velocity technical sales environments and want to shape the infrastructure layer powering modern AI companies, this role is for you. What You’ll Do: Own the t

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: Modal builds AI infrastructure products that developers love. That's how we grew so quickly and why word-of-mouth remains one of our most important channels today. From powering one of the largest vibe-coding platforms at Lovable to enabling teams like Ramp to build their own internal coding agents , Modal Sandboxes are used by developers to safely execute AI-generated code at scale. We're now hiring our first developer relations engineer focused on Modal Sandboxes. Whether it’s banger tweets , in-depth technical resources or long-form talks , we want to meet developers by any medium necessary and empower them to build and ship novel AI products. In this role, you will primarily be creating and distributing technical content that is unique, educational, and practical. This content will be the first Modal touchpoint for many of our users. We want to not only showcas

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We're hiring a VP of Finance to build the finance function from the ground up as our first full-time finance hire. This is a high-impact role for someone who thrives at the intersection of strategic thinking and hands-on execution. We are looking for someone who can architect the systems and processes that will scale with Modal, partner closely with the founders and executive team, and grow into the company's CFO. You'll report directly to the CEO and collaborate closely with our BizOps, GTM, and Product teams. In this role, you will: Build and maintain Modal's operating model, tying financial performance to company KPIs and resource allocation Lead all budgeting, forecasting, and long-range planning processes, and develop the reporting infrastructure that gives leadership and the board clear, timely visibility into the health of the business Partner with the found

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: Modal builds AI infrastructure products that developers love. That's how we grew so quickly, and why word of mouth remains one of our most important channels today. In this role, you will primarily create and distribute technical content that is unique, educational, and practical. This content will be the first Modal touchpoint for many of our users. We want to not only showcase the power and developer experience of Modal, but also serve as a trusted resource for them when implementing new AI technologies. In this role, you will: Distill the latest advancements in AI technology and educate developers on how to incorporate them. Give demos/talks about Modal and adjacent tools at developer events. Engage with users in our community, both online (X, LinkedInReddit, Slack) and at in-person events. Build relationships, integrations, and joint marketing activities with o

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We're looking for engineers with deep AI/ML and low-level systems experience who want to build the best technical support experience in the world. This isn't a traditional support role — it's an engineering role where you happen to be closest to our customers. You'll split your time roughly 50/50 between working directly with customers and shipping fixes, features, and automation that improve Modal for everyone. When you help a customer debug a training run, you'll also fix the underlying issue in the platform. When you notice ten customers hitting the same friction point, you'll build the tooling or automation that eliminates it entirely. This role is for people who solve problems, not people who answer tickets. The problems you encounter are deeply technical and arise from running some of the most demanding AI workloads in the world. You'll be a member of our eng

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: Modal builds the infrastructure that lets engineers run AI workloads without the usual pain. To do this well, we need exceptional people – and that’s where you come in. As the first dedicated GTM recruiter on our Talent team, you’ll own sales, GTM, and other G&A searches end-to-end. You’ll work closely with our Head of Talent, founders, and GTM leads to shape how we hire and help bring in the people who will define what Modal becomes. What you’ll do: Drive full-cycle recruiting for key hires across GTM and G&A functions (sourcing, pitching, guiding interviews, and closing candidates) Partner with GTM leaders to understand the real work and calibrate on what great looks like Help set our hiring bar and how we evaluate talent Execute creative top-of-funnel strategies that resonate with a strong community of experienced GTM talent Deliver a fast, respectful, h

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As a Site Reliability Engineer at Baseten, you'll define and codify the gold standards of day 2 operations for our ML infrastructure platform. You'll envision and build robust systems, processes, automations, and observability tooling that keep our platform reliable at scale — and that empower the broader organization to operate confidently. You'll work closely with engineering, forward-deployed and product teams: learning from recurring failure patterns, turning tribal knowledge into automated mitigations, and raising the operational floor for the entire company. EXAMPLE INITIATIVES You'll work on projects like these as part of the SRE team: Improve Baseten SRE Practices, by instrumenting SLOs and SLIs, improving alerting and observability for all services. Building AI-assisted tooling for incident triage and response. RESPONSIBILITIES Own the reliability of Baseten's multi-cloud Kubernetes infrastructure, including incident response, post-mortems, and remediation tracking. Build and maintain observability infrastructure — metrics, logging, dashboards, and alerting — as code. Author, validate, and improve runbooks for recurring failure patterns, ensuring they're structured for low-context, safe execution. Identify high-frequency failure patterns and convert them into automated mitigations or self-healing automations. Diagnose and resolve runtime issues related to latency, memory behavior, GPU utilization, con

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We're looking for a People Operations Generalist to join our growing People team. You'll touch the employee lifecycle end-to-end — from offer acceptance through offboarding — while helping to build the processes and documentation that let our People function scale with the business. This is a great fit for a highly organized, systems-oriented people person who thrives in a fast-paced environment and wants to build operational foundations, not just maintain them. What you’ll do Own and continuously improve the new hire onboarding experience, ensuring employees are set up for success and internal tasks are tracked and completed on time. Serve as a first point of contact for employee questions across the full HR spectrum, triaging and routing more complex issues to the right People team member or external partner. Maintain and improve self-service resources (FAQs, Not

AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. About the Role: As a Manager, Enterprise Sales, you will lead and scale our enterprise sales team, driving strategic revenue growth with a consultative, customer-first approach. You will oversee complex deal cycles, coach Enterprise Account Executives, and build the motion that wins high-impact, multi-stakeholder deals in a rapidly evolving AI landscape. What You’ll Do Lead, mentor, and develop a team of Enterprise Account Executives, fostering a culture of performance, strategic thinking, and collaboration Own and guide the full enterprise sales cycle, from targeted outbound and discovery to multi-threaded navigation, negotiation, and close Build and refine enterprise sales playbooks, qualification frameworks, and forecasting models that increase accuracy and velocity Collaborate cross-functionally with Product, Marketing, and Engineering to align on go-to-market strategy, unblock en

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We are looking for PhD research interns with strong research experience in reinforcement learning, machine learning, and foundation models, including large language and multimodal models, to join our research team. This internship is well suited to candidates interested in improving existing methods and developing new techniques for large-scale model training, optimization, and inference, extending models to long-context and long-horizon tasks, and improving inference-time efficiency, reliability, and robustness in high-stakes real-world deployments. Preferred Qualifications: Currently pursuing a PhD in computer science, machine learning, or a related field. A demonstrated record of research in reinforcement learning, machine learning, foundation models, or related areas. Experience developing and evaluating large-scale models or machine learning systems. Familiari