Product Experience Executive in United States

Head of Recruiting About Novo Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don't provide the access, assistance and modern tools that owners need to successfully grow their business. We started Novo to challenge the status quo—we're on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we're excited to lead the small business banking revolution. At Novo, we're here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We've made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking. Why Novo? 250,000+ business customers using the platform $30B+ in transactions processed Profitable, with $170M raised to date Backed by firms including Valar Ventures, Crosslink Capital, Stripes, BoxGroup, RRE Ventures, and Notable Capital Recently launched AI Agent Infrastructure and In-App Agents, and we are looking to expand our design creativity around them We work with modern tools technologies, of course.. AI We provide learning and development budgets to help you grow and bond with your team The Role We're looking for a Recruiter to own how Novo hires across North America (USA & Latam)—Product, Customer Experience, Credit, Banking Operations, and the other teams that make a bank run. You'll be the person who turns a headcount plan into a pipeline of great candidates, and who makes sure every one of them has a fast, respectful, well-run experience with us. Thi

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the team The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify needs for integration with existing enterprise systems and services, workflow and process automation, or customization of the DevRev platform to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals. Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development and AI/ML skills to ensure our customers get the most out of the DevRev platform. About the role As a Forward Deployed Architect, you will serve as a hands-on senior technical architect on the Applied AI Engineering team, owning the end-to-end design and delivery of AI-driven business transformation projects. You will work closely with pre-sales teams to scope technical integration and implementation strategies, translating business requirement

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the team The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify needs for integration with existing enterprise systems and services, workflow and process automation, or customization of the DevRev platform to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals. Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development and AI/ML skills to ensure our customers get the most out of the DevRev platform. About the role As a Forward Deployed Engineer at DevRev, you will work closely with our post-sales Customer Experience team to help customers unlock value through AI. You will design and deploy intelligent agents, automated workflows, and integrations that transform how customers operate — connecting DevRev to their broader ecosystem and putting AI to work across

Client Success is the front line of VTS’s retention engine. As a CSR, you’re not only engaging with clients who use VTS to transform how commercial real estate operates, you’ll be helping shape our future. With the support of powerful data-driven workflows and AI tools, you’ll generate meaningful client interactions at scale, test new engagement strategies and provide critical insights back to the Client Success and Product teams. Simply put, when our CSR team thrives, our customers continue to grow with us. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. ** What you can expect as a Client Success Representative: This isn’t your typical junior Client Success role. At VTS, you’ll be joining a high-impact, AI-augmented CS team that’s rethinking how modern client success is done. You’ll Be quickly trained in world-class SaaS CS techniques and real estate fluency. Use cutting-edge tools to automate busywork so you can focus on learning, experimenting, and connecting with decision-makers at some of the most influential CRE firms on the planet. Collaborate closely with CS mentors, marketing partners, and senior leadership to contribute directly to client retention. See a clear path for promotion to Client Success Manager roles and beyond. Our top CSMs and leaders started in this seat. Be part of a scaling team where every win matters and every voice is heard. Form relationships with senior decision makers, asset managers and brokers at the top commercial real estate firms across the country. What makes you a great fit? You’re not just looking for a job, you’re looking to launch a career in CS with real momentum. You could be a great fit if: You’re curious, coachable, and ready to dive headfirst into a fast-paced, goal-driven environment. You embrace new tools and technologies to work smarter and faster. You bring 1+ years of professional experience. Bonus if it’s in CRE, SaaS, or

VTS is the category leader in commercial real estate technology with more than 13 billion square feet managed on our platform globally. Every account in your book represents an opportunity to expand how some of the largest owners and operators in the industry leverage technology to modernize their portfolios. As an Account Manager, you will work directly with leadership while helping drive the next phase of growth at VTS. You will own expansion revenue across a portfolio of 60 to 80 SMB and lower mid market commercial real estate accounts. Your job is simple: generate and close net new revenue within your book. That means identifying whitespace, creating urgency, and running multiple deal cycles simultaneously, not waiting for opportunities to come to you. This is not a support role. Renewals and adoption are handled separately. You own the commercial motion including upsells, cross sells, and new product expansion, with a direct quota and meaningful upside for top performers. Here’s what you can expect as an Account Manager: Proactively identify expansion opportunities across your book using product usage data, account signals, and direct customer conversations. Run 30 to 60 day deal cycles across multiple accounts simultaneously. Build relationships with decision makers and navigate 1 to 3 stakeholder buying groups to close opportunities. Maintain a disciplined pipeline with accurate forecasting and clear next steps on every active deal. Partner closely with Customer Success and Sales while maintaining ownership of the commercial opportunity. Create urgency and momentum across active deals instead of reacting to inbound demand. What makes you a great fit? 2-4 years in a quota carrying B2B SaaS role across account management, SMB sales, or expansion focused customer roles. Demonstrated success sourcing and closing expansion revenue independently. Experience managing a high volume book of business with strong organizat

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in New York. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own technical delivery across multiple deployments from first prototype to stable production Build full-stack systems that deliver customer value and sharpen how we learn Embed closely with customer teams, understand their needs, and guide adoption of what you build Scope work, sequence delivery, and remove blockers early Make trade-offs between scope, speed, and quality; adjust plans to protect delivery Contribute directly in the code when progress or clarity depends on it Codify working patterns into tools, playbooks, or building blocks that others can use Share field feedback that helps Research and Product understand where the models succeed and where they can improve Keep teams moving through clarity and follow-through You might thrive in this role if you Bring 5+ years of engineering or technical deployment experience that includes customer-facing work Have scoped and delivered complex systems in fast-moving or ambiguous environments Write and review production-grade code across frontend and backend using Python, JavaScript, or c

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own technical delivery across multiple deployments from first prototype to stable production Build full-stack systems that deliver customer value and sharpen how we learn Embed closely with customer teams, understand their needs, and guide adoption of what you build Scope work, sequence delivery, and remove blockers early Make trade-offs between scope, speed, and quality; adjust plans to protect delivery Contribute directly in the code when progress or clarity depends on it Codify working patterns into tools, playbooks, or building blocks that others can use Share field feedback that helps Research and Product understand where the models succeed and where they can improve Keep teams moving through clarity and follow-through You might thrive in this role if you Bring 5+ years of engineering or technical deployment experience that includes customer-facing work Have scoped and delivered complex systems in fast-moving or ambiguous environments Write and review production-grade code across frontend and backend using Python, JavaScript,

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in Seattle. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own technical delivery across multiple deployments from first prototype to stable production Build full-stack systems that deliver customer value and sharpen how we learn Embed closely with customer teams, understand their needs, and guide adoption of what you build Scope work, sequence delivery, and remove blockers early Make trade-offs between scope, speed, and quality; adjust plans to protect delivery Contribute directly in the code when progress or clarity depends on it Codify working patterns into tools, playbooks, or building blocks that others can use Share field feedback that helps Research and Product understand where the models succeed and where they can improve Keep teams moving through clarity and follow-through You might thrive in this role if you Bring 5+ years of engineering or technical deployment experience that includes customer-facing work Have scoped and delivered complex systems in fast-moving or ambiguous environments Write and review production-grade code across frontend and backend using Python, JavaScript, or co

About the Team OpenAI’s Governance team helps shape how the company responsibly develops and deploys increasingly capable AI. We bring together technical evidence, policy, and operational perspectives to help the company address emerging risks, resolve difficult questions, and make well-supported decisions. Our work includes shaping and improving governance practices, supporting effective oversight, developing clear assessments and recommendations, and ensuring that decisions lead to action. We work closely with research, safety, security, legal, and product teams to identify gaps, reconcile different views, and improve our approach as capabilities and circumstances change. About the Role We are looking for a curious, high-agency Research Program Manager who can reason from first principles, make sense of incomplete or conflicting information, and move difficult work forward. You will help shape the substance of governance reviews, connect ideas and evidence across teams, and develop recommendations that are both well-founded and practical. The work requires someone who can use established approaches where they fit, recognize when circumstances call for a different approach, and update their thinking as new evidence emerges. You should bring sound judgment, a willingness to experiment and learn, and the program-management discipline to turn good analysis into action. Depending on your experience and the team’s needs, your work may focus on safety advisory and board-level oversight, deployment governance, or standards and strategic partner commitments. In this role, you will: Bring together technical, policy, and operational inputs to develop coherent assessments, recommendations, and decision materials for governance bodies and senior leaders. Work through emerging or ambiguous questions, test assumptions, identify gaps or conflicting evidence, and help determine what additional analysis or decisions are needed. Engage critically with research, evaluations, safeguar

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. In this role you will: Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required skills and experience: 3+ years in techn

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. In this role you will: Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required skills and experience: 3+ years in techn

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Platform Sales team works with B2B Software Platforms to help them facilitate payments for their customers using our Stripe Connect product. Software Platforms, also known as B2B Indirect, are software platform businesses who serve other businesses. Platforms already using Stripe include Shopify, Lightspeed and Mindbody. What you’ll do Responsibilities Recruit, train and lead a team of new business sales professionals Develop both the long-term vision and strategy for the team and manage day-to-day operations Be accountable for increasing revenue and scaling the team Coach, mentor and guide the team in developing consultative and solution-based sales skills Effectively work cross-functionally across the organization to shape Stripe’s solutions to meet client needs Inspire, motivate and enable individual development to promote career growth of direct reports Who you are We are looking for a self-starting leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology sales team, superior communication skills, and a knack for understanding unique customer needs. Minimum requirements 13+ years of technology sales experience with 5+ years of people management experience Experience hiring, training and coaching a high-performance sales team Ability to build rela

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We’re hiring a Data Scientist to help build and scale our internal analytics capabilities. This is a foundational role where you’ll create dashboards, data models and insights to power business and product teams alike. You’ll collect requirements, define key metrics, and deliver insights directly to stakeholders. You'll define what success looks like across a technical, usage-based platform and turn ambiguous questions into analyses, forecasts, and experiments that shape Baseten’s product and strategy. RESPONSIBILITIES Build and maintain production-grade dbt models and dashboards across multiple functions with a focus on accuracy, simplicity and user experience. Define and instrument core metrics around ROI, product adoption, customer lifecycle, capacity, availability, revenue and costs. Ingest and transform raw data using tools like dbt, Airbyte, and BigQuery. Partner with Engineering, Finance, Marketing, and Sales teams to understand goals and translate them into data solutions REQUIREMENTS 5+ years of experience in analytics engineering, data analysis, analytics, data science or a related role Advanced SQL and dbt skills, with a record of building models, tests, semantic layers and lineage in a cloud data warehouse. Prior experience supporting complex cross-functional projects across GTM, Finance and Engineering across various stages of the customer journey. Experience building dashboards and self-serve analy

The Applied AI team designs and builds algorithmically driven features in the Datadog app. We work across a range of applications, primarily focusing on analysis on streaming data such as anomaly detection, error outliers and faulty deployment analysis. As an Applied Scientist you will work on building models and algorithms for machine learning powered features within the Datadog platform. You will work closely with our engineering and product partners to explore, build, scale and deliver these features that we incubate within the Applied AI team. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Design solutions for our different use cases. You will research and benchmark relevant algorithms to find the best fit for our use-cases Leverage machine learning algorithms and statistical techniques to build new scalable product features Develop, deploy and monitor new and existing features to production Participate in our journal club by reading and presenting the latest academic research papers to the team Explore, analyze and tell the story behind high volumes of data flowing through Datadog systems Maintain and monitor the models, services and infrastructure owned by your team Participate in your team’s on-call rotation Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering, Machine Learning or related scientific field or equivalent experience You have experience working with high-scale systems and datasets including building models, applying machine learning to real business problems, and writing production data pipelines You can explain complex ideas and algorithms to non-technical audiences You care about code simplicity and performa

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Senior Software Engineer on the Vanta for Government team, you'll set the technical foundation for Vanta's expansion into the public sector: designing the systems, patterns, and architecture that will power compliance programs from the ground up for government vendors and agencies. The Vanta for Government team is building and evolving Vanta's AI-powered platform for government vendors, federal agencies, and State, Local, and Education (SLED) organizations. Our mission is to make government compliance not easy, but easier: helping organizations automate the heavy lifting across complex frameworks like FedRAMP, CMMC, and NIST, strengthen their security posture, and support mission-critical work with greater confidence. You’ll work directly alongside early design partners to shape new capabilities in real time. We’re growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Senior Software Engineer at Vanta: Lead complex projects with multiple stakeholders and engineers to deliver significant impact to our government product line, designing systems that adapt Vanta's core compliance platform to meet the demands of federal agencies, government vendors, and SLED organizations Lead the design and build of net-new product capabilities — including core compliance workflow features that don't yet exist in Vanta's product today — working alongside early design partners to validate and iterate as requirements evolve Partner with