At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The Third-Party Risk Management team drives product development excellence across Vanta's EPD organization. This area is responsible for building and improving the tools, practices, and systems that enable product squads to move faster and deliver higher-quality experiences. As Director of Design, you will lead a team of product designers, set the design strategy for the area, and ensure Vanta ships world-class user experiences across your squads. As a Director of Product Design at Vanta, you will define a net-new experience vision, strategy, and execution for a highly AI-centric workflow builder. You’ll partner cross functionally to align others around your vision and execution, championing your experience strategy to scale your customer impact. You’ll enable Vanta to serve our most complex enterprise use cases while opening up an entirely new class of automation and extensibility across the product. What you’ll do as a Director of Design at Vanta: Set the vision and design strategy for Vanta’s Risk product area, helping customers understand, prioritize, and act on risk across their organizations. Lead, mentor, and grow a high-performing team of product designers while fostering a culture of craft, experimentation, accountability, and customer obsession. Partner closely with Product, Engineering, Research, Content Design, Design Systems, and Go-to-Market teams to shape strategy and deliver cohesive customer experiences. Translate complex risk management workflows into intuitive, scalable experiences for security, compliance, IT, legal, finance, and business stakeholders. Define experiences that help customers identify, assess,
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Product Management Paytm Insurance I Exp 6 8 Years in United States
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Overview The Associate Director of Service Engineering leads the reliability, availability, and operational excellence of Natera’s lab-facing platforms. This role ensures that clinical systems, laboratory equipment workflows, and data pipelines operate with high reliability, scalability, and compliance in a regulated healthcare environment. You will lead a team responsible for production stability, incident response, and service health, partnering closely with Production Engineering, Lab Operations, Bioinformatics, Infrastructure, Facilities, and Compliance to support mission-critical genetic testing and diagnostics. Key Responsibilities Leadership & Team Development Lead, mentor, and scale a team of Service Engineers / SREs supporting clinical production systems Establish clear expectations around ownership, on-call readiness, and operational excellence Drive hiring, onboarding, performance management, and career growth Foster a blameless, learning-oriented culture focused on patient impact and reliability Service Reliability & Production Operations Own reliability and availability for production services supporting laboratory operations, reporting, and customer delivery Define and manage SLAs, SLOs, and operational KPIs aligned with clinical and business priorities Lead major incident response, ensuring rapid triage, clear communication, and thorough post-incident reviews Oversee on-call rotations, escalation paths, and operational playbooks Ensure operational readiness and go-live support for new assays, pipelines, and platform capabilities Technical Strategy & Execution Partner with Engineering and Development teams to design resilient, fault-tolerant systems Drive best practices for monitoring, alerting, logging, and observability across lab and cloud platforms Reduce operational toil through automation, tooling, and process improvements Advocate for reliability, performance, and scalability requirements early in t
Position Overview The Small Business Account Manager is responsible for managing a portfolio of Small Business customer accounts, with a primary focus on customer retention, net dollar retention (NDR), renewals, cross-sell, and upsell. This role owns the end-to-end renewal process for approximately 70–90 customer accounts within the Small Business segment, defined as customers with $0–$100M in annual revenue. As the primary commercial point of contact for their assigned portfolio, the Small Business Account Manager partners closely with implementation, customer support, and specialist teams to drive customer adoption, maximize value, reduce churn, and identify opportunities for expansion. The ideal candidate is customer-focused, commercially driven, highly organized, and skilled at balancing relationship management with revenue growth. Key Responsibilities Manage a portfolio of approximately 70–90 Small Business customer accounts. Own the end-to-end renewal process, including renewal planning, forecasting, customer engagement, negotiation, and contract execution. Drive Net Dollar Retention (NDR) by identifying and executing cross-sell and upsell opportunities within the existing customer base. Build trusted relationships with key customer stakeholders to understand business objectives, product usage, risks, and growth opportunities. Partner with implementation, customer support, and subject matter experts to deliver a seamless customer experience throughout the customer lifecycle. Monitor account health, proactively identify churn risks, and develop action plans to improve customer outcomes and retention. Conduct regular business reviews focused on customer value, adoption, renewal readiness, and expansion opportunities. Maintain accurate account, pipeline, renewal, and forecast data within CRM systems. Collaborate cross-functionally to remove customer blockers and ensure timely resolution of issues. Meet or exceed renewal, retention, cross-sell, upsell, and revenue
About the Team OpenAI's data and storage infrastructure spans data platforms, online databases, and file/object storage. These systems underpin data ingestion and processing, durable persistence, indexing and retrieval, and product file experiences. As frontier models and agents evolve how they use memory, history and snapshots, the underlying architecture increasingly shapes the capabilities products can deliver—and their latency, reliability, cost and efficiency. About the Role We are looking for a technically deep TPM to independently define and lead multiple programs across data platforms, online databases and storage infrastructure. You will connect model, product and data-consumer requirements to architecture, and work with the relevant engineering teams to take new capabilities through production adoption and repeatable expansion. The design scope is exabyte-scale storage and infrastructure spanning multiple millions of CPU cores. The challenge is not simply forecasting more resources: it is making complete, workload-ready capacity repeatable, with a clear path from product requirements through architecture, deployment and validation. A data pipeline, database query, file operation or execution snapshot can affect whether a product or agent succeeds; you will connect those outcomes to the systems underneath. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Translate model, product and data-platform needs into precise access patterns, consistency, durability, freshness, availability and scalability requirements. Connect memory, history, retrieval and resumable work to capability and end-to-end latency. Partner with engineering to transform data and storage architecture into repeatable scale units: standardized provisioning, placement, routing, data movement and readiness checks that bring storage, compute and networking online together.
Technical Program Manager – Applied Infrastructure About the Team The Applied team safely brings OpenAI’s technology to the world, powering products like ChatGPT, and the APIs for GPT and more. Behind these products is a complex and rapidly evolving infrastructure platform that enables scale, performance, and safety. The Applied Infrastructure TPM team partners across engineering to lead foundational programs that ensure OpenAI’s infrastructure can meet current and future demand. About the Role We’re looking for a seasoned Technical Program Manager to drive critical infrastructure programs across the Applied organization. This TPM will focus on cross-cutting initiatives such as general compute capacity planning, process transformation, cost and quota attribution and optimization, and coordination across infrastructure and product stakeholders. There will also be focus on evolving OpenAI’s infrastructure to support growth, scale and new products. This work is core to how OpenAI manages and grows its infrastructure footprint in a disciplined, scalable way. Location: San Francisco, CA (Hybrid – 3 days/week in-office) In this role, you will: Serve as the DRI for complex infrastructure programs spanning CPU planning, orchestration, and other resource management domains (e.g. networking, storage). Build and operationalize systems to capture demand signals, model future capacity needs, and align infrastructure planning across internal teams and partners external to the company. Partner closely with Infrastructure, Product and Finance teams to forecast infrastructure usage patterns and ensure supply/demand alignment. Lead cost attribution and quota enforcement programs to promote stability and ensure equitable access to resources across teams. Drive simplification and standardization of infrastructure tooling and processes across Applied and Infra organizations. Drive cross functional programs to evolve our infrastructure to support new growth and scale Work with external v
From $156K/yr
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Community Support Team within Global Operations is the voice of the Airbnb brand, with over 20,000 ambassadors supporting our community and providing the glue that helps power millions of experiences and a sense of community and belonging for guests and hosts on our platform each year. Our organization deeply believes in providing a frictionless experience at scale, works across the company to ensure the support experience is integrated across the entire lifecycle, and endeavors to make support a secret weapon and strategic differentiator for our brand. The Difference You Will Make: As a Program Manager in Community Support, you are responsible for implementing large-scale, cross-functional and cross-platform programs that drive the strategic goals of the Community Support organization and Airbnb. You serve as the bridge between critical business functions such as Community Support, Marketing, Creative, Product/Platform, Design, Engineering, Policy and Comms teams, aligning stakeholders and shepherding teams through the process of bringing our strategic initiatives to life. You will deliver on the end-to-end scoping, planning, execution, and launch of initiatives to achieve success for our product, hosts, and guests. This high touch individual must come with experience working with seasoned executives, and be able to work with and influence stakeholders across entire organizations throughout Airbnb. You’ll play a critical role in bringing to life Community Support’s vision to build the world’s most loyal travel community through exceptional service. A Typ
About the Team OpenAI's Enterprise team builds AI-powered enterprise products and shared platform capabilities that help organizations put advanced AI to work securely and at scale. Our work spans enterprise workflows, agent experiences, integrations, identity, administration, security, governance, and deployment. About the Role As a Technical Program Manager on Enterprise, you will lead the technical strategy and execution behind the products and shared capabilities that make ChatGPT, Codex, and future OpenAI products useful, secure, and scalable for organizations. You will translate customer needs, competitive dynamics, and product priorities into actionable plans, influence architectural direction, and deliver durable capabilities across application, platform, and infrastructure layers. The role requires deep technical fluency, strong product judgment, and the ability to move between hands-on execution and broader enterprise strategy. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Drive technical strategy and execution for enterprise product and AI workflow initiatives, from design through implementation, launch, customer rollout, and iteration. Partner with engineering teams to influence architectural direction, interface definitions, and implementation tradeoffs across full-stack products, APIs, integrations, and shared platform systems. Translate enterprise customer requirements into actionable product priorities across AI-powered workflows, agent experiences, integrations, permissions, data access, evaluations, identity, security, governance, and deployment readiness. Represent the needs of enterprise buyers, IT administrators, security teams, business leaders, developers, and end users in product and technical decisions. Identify adoption barriers, competitive gaps, and opportunities to make OpenAI products easier for organizations
About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Safely delivering increasingly capable AI systems requires scalable technical safeguards, clear ownership of emerging risks, rigorous deployment readiness, and close coordination across research, engineering, product, operations, legal, policy, and external partners. Our Technical Program Managers lead complex, high-stakes initiatives that turn safety commitments into deployed systems and measurable outcomes. We work across model development, infrastructure, product, and operational response to help ensure our technology is deployed responsibly and cannot be used to cause serious real-world harm. About the Role We’re seeking Technical Program Managers to drive complex product, platform, and safety initiatives across ChatGPT, API, enterprise, and related deployment environments. These roles operate at the intersection of technical strategy and execution: you will turn safety and product priorities into actionable plans, influence architectural and operational decisions, and deliver durable capabilities across model, infrastructure, application, and platform layers. Depending on the role, you may enable sensitive or high-impact model deployments, integrate safeguards into cloud and API platforms, prevent violent misuse and other serious harms, improve detection and enforcement systems, create platform solutions for safety or establish new programs as risks evolve. You will partner deeply with engineers, researchers, product managers, and operational teams while communicating technical tradeoffs and program decisions to senior leadership. You bring technical fluency, product judgment, and a strong execution record. You’re comfortable navigating ambiguity, advocating for users and developers, balancing safety with model usefulness, and leading cross-functional work with urgency, rigor, and empathy. Specific focus areas and scope will vary by opening and level. Thi
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Data Engineer, you’ll be responsible for laying the foundation for a best-in-class analytics function. You’ll partner closely with our engineering team and business stakeholders to ensure that our analytics stack and processes meet the business needs today with an eye towards the future. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Senior Data Engineer at Vanta: Design and deploy data infrastructure needed to drive data-driven decision-making solutions Design and implement complex data orchestration models, modeling metadata, scaling reporting tools for data science and ML products users Be the company’s expert on data administration, data management and scalable data systems Write highly tuned, scalable SQL queries running over large-scale, heterogeneous data warehouses Work with the Product and Enterprise Engineering system teams to structure source systems for reporting consumption across the enterprise Help maintain CDC pipelines to power customer reporting Help develop front end applications to expose analytical data sets enterprise wide How to be successful in this role: Have at least four years of experience working with data and two years of experience in Software Engineering or a related field. Have experience with common analytics tooling (e.g. Stitch/Fivetran, Snowflake/BigQuery/Redshift, dbt, Airflow, Dagster). Have good working knowledge of AWS data infra systems and Terraform. Bring a system-oriented and software engineering mindset to the Data Engineering practice. We’re looking to build frameworks that manage data, and minimize bespoke queries Deep kn
£225K – £325K/yr
Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! As a Manager of Security Engineering, your key responsibilities include: Serve as trusted advisor to team’s leadership and partner teams by clearly articulating business risks associated with security issues Execute the long-term vision for the Security team in alignment with Cohere’s product and business goals. Collaborate closely with leadership to prioritize high-impact initiatives and strategic customer engagements. Vulnerability Management: Develop and implement enterprise-wide vulnerability management processes and tooling, including identification, prioritization, remediation tracking, and reporting, including customer artifacts Static Application Security Testing (SAST): Establish SAST programs, integrate tools into CI/CD pipelines, and analyze results to identify and remediate security flaws in source code Dynamic Application Security Testing (DAST): Implement DAST methodologies, configure scanning tools, and conduct regular assessments of running applications Penetration Testing: Lead and oversee internal and external penetration testing engagements, including web application, API, network and agentic AI platform inclu
From $285K/yr
About the job Midjourney is an independent research lab exploring new mediums of thought and expanding the imaginative powers of the human species. We are a small, self-funded team focused on design, human infrastructure, and AI. We don't think the future should look like yesterday's software. Our design team works across research, engineering, and product to make new capabilities feel intuitive, fun to use, and deeply human. We're looking for a Design Lead to help lead that effort. You'll partner closely with our Chief Design Officer to shape the future of Midjourney's products while building and leading the product design team. This isn't a traditional management role. You’ll spend meaningful time designing, prototyping, reviewing work, and solving difficult product problems alongside your team. Most days you will be helping exceptional designers do the best work of their careers by building with them. If your favorite part of leadership is modeling what good looks like by collaborating and getting your hands dirty with your team, you’ll probably enjoy it here. What you'll do Work closely with the Chief Design Officer to shape the direction of Midjourney's products. Recruit, mentor, and lead the product design team. Stay close to the work by designing key product experiences and helping teams solve their hardest design problems. Partner closely with engineering and research to turn new tech into intuitive product experiences. Establish design reviews and operating rhythms that help the team do its best work. Ensure a coherent experience across Midjourney's growing portfolio of products. You might be a fit if You've spent the last decade designing software people love to use. You've led design teams, but you still want to be in Figma every day. You're as comfortable thinking through product strategy as you are refining a single interaction. You work well with engineers and like building things that don't have established playbooks. You care about craft and iterate
From $246K/yr
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is looking for a Senior Payments Compliance Manager to lead the design and enforcement of our global Know Your Customer (KYC), Anti-Money Laundering (AML), and sanctions compliance programs. As our payments ecosystem continues to scale, this role is essential to driving a culture of compliance, managing our regulatory framework and contractual obligations, and enabling a safe platform for our users. You will develop and manage the policies, operations, and controls that support Roblox's compliance posture, partnering closely with Legal, Product, Engineering, and Finance teams. This is a full-time, hybrid position reporting to the Head of Compliance. You Will: Design, implement, and continuously improve Roblox's end-to-end KYC program, including customer due diligence (CDD), enhanced due diligence (EDD), and ongoing monitoring processes. Develop and maintain AML policies, procedures, and controls in accordance with applicable regulatory requirements, including the Bank Secrecy Act (BSA) and related FinCEN guidance. Build and operate a sanctions compliance program aligned with OFAC requirements and global equivalents (e.g., UN, EU, OFSI), including screening processes, escalation workf
About the Team API Enterprise Controls is part of the API Infrastructure organization and owns the platform capabilities that help developers, startups, and enterprises adopt the OpenAI API securely and confidently. We build the systems underneath our APIs and developer platform across authentication and identity, service accounts and key management, secure networking, compliance, auditability, observability, and operational controls. Our users are developers and teams running critical applications on OpenAI, and we partner closely with Product, go-to-market, security, and infrastructure teams to turn their most important needs into reliable, intuitive platform capabilities. About the Role We are looking for an exceptional backend software engineer to help define and ship the enterprise capabilities our API Platform needs to scale.; this is a product-engineering role grounded in deep backend systems. You will work across databases, streaming systems, request routing, authentication, and developer-facing APIs while bringing strong product judgment, developer empathy, and attention to the small details that make a platform easier to understand, trust, and operate. You will lead large cross-functional initiatives, work closely with Product and go-to-market teams, engage directly with sophisticated users, and carry ambiguous needs from discovery through design, launch, and iteration. In this role, you will: Own backend product capabilities end to end across authentication and identity, service accounts and key controls, secure networking, compliance, observability, and operational workflows. Partner with Product, go-to-market, security, infrastructure teams, and sophisticated customers to identify needs, shape the roadmap, and lead large cross-functional projects from design through launch. Design developer-facing APIs, system behavior, configuration, error handling, safe defaults, auditing, and notifications with exceptional care for the details that define a great dev
About the Team The Strategic Initiatives & Operations team is in need of a Technical Program Manager (TPM) to streamline our processes, including full safety governance and integration of various safety research and mitigations into our ChatGPT, API, and any frontier models. This role is critical for driving safe deployment of our new models, synthesizing inputs from multiple stakeholders, ranging across research, product, engineering, legal and policy, and ensuring all the risks are effectively and properly monitored, mitigated or resolved. About the Role As a TPM, you will be responsible for critical tasks ranging from tracking safety research progress and risk tables to overseeing the quality of human data campaigns – acting as the connective tissue to enhance the deployment of OpenAI’s safety system. Additionally, you will create and execute a compute roadmap for your team to ensure that our top priorities are resourced while taking advantage of new opportunities to make key safety research discoveries. Your primary focus will be to ensure our models are qualified for safe deployment. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Manage key risk areas and corresponding stakeholders. Keep track of a stack of existing and future mitigations for every major product and model deployment. Standardize the lifecycle of risk assessment, setting safety bars, consolidating inputs from multiple stakeholders across research, product, engineering, legal and policy, pre-launch safety reviews and post-launch followup. Manage pre-launch safety reviews. Share launch calendars and key safety practices and evaluations with our key parter (i.e. Microsoft). Develop comprehensive documentation for all the safety work, including metrics, evaluations, and progress tracking across multiple teams within OpenAI. Help with publishing and open sourcing safety
About OfficeSpace: OfficeSpace Software provides the leading AI operating system for the built world, that helps teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, we hire based on merit and a willingness to do what it takes to succeed long-term. You’re a great fit for the role if you’re entrepreneurial, passionate, motivated by building at light speed, and an Agentic AI early adopter. Our world-class teams operate in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact. Role Summary: You own growth at the highest level. As a Client Executive – Enterprise, you build, expand, and protect strategic relationships across complex organizations with our highest value clients. You operate as a value architect, and executive partner to drive strategic and transformational client value - using data, AI, and sharp commercial discipline to grow enterprise accounts. What You Will Do Own and grow a portfolio of high-value strategic accounts by developing and executing multi-year expansion strategies aligned to each client’s business priorities. Develop and execute strategic account plans that translate client priorities into actionable expansion plays with clear value hypotheses, timelines, and deal strategies. Create and close pipeline proactively - not tied to renewal cycles - by identifying whitespace, shaping opportunities, and aligning to executive-level priorities within your accounts. Lead complex, multi-threaded sales motions by engaging economic buyers and key stakeholders across business, finance, and operations to build consensus and urgency. Sell platform-level solutions, not product features, positioning OfficeSpace as a mission-critical operating system that drives measurable business outcomes. Part
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