Product Manufacturing And Quality Engineer in United States

About the Team The GTM Data Science team partners with Go-to-Market, Technical Success, Product, Engineering, RevOps, and Strategic Finance to build the shared intelligence layer for OpenAI's B2B business. The team turns product usage, customer behavior, revenue, field activity, and customer feedback into rigorous insight products that help leaders and field teams understand where customers are succeeding, where adoption is blocked, and what actions will accelerate durable growth. We are building systems that make customer intelligence proactive: surfacing risk, expansion potential, product gaps, and repeatable playbooks before they show up as escalations or missed opportunities. About the Role As the Applied Data Science & Insights Lead for GTM Intelligence Solutions and Technical Success, you will be a hands-on technical leader responsible for shaping how OpenAI measures, understands, and improves customer adoption across our B2B products. You will build AI/ML-powered intelligence products that connect account health, product usage, customer lifecycle, support tier, qualitative sentiment, commercial context, and field actions into a practical operating system for GTM and Technical Success. This role will build the data science foundation for Technical Success: defining the metrics, models, operating insights, and decision systems that help the team scale customer adoption and expansion with rigor. You will also be expected to build and lead a small mighty team over time: setting direction, hiring and developing talent, creating operating cadences, and holding a high bar for technical rigor and business impact. You will lead the development of models, metrics, and decision systems that recommend what GTM and Technical Success teams should do next, explain why, and measure whether those interventions worked. Your work will help customers move from pilots to production, deepen usage across products, identify high-value use cases, reduce churn risk, and create a f

Join the engineering teams that bring OpenAI’s ideas safely to the world!! The Applied Engineering team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the Role We’re building the observability product for OpenAI—from scalable infrastructure to a rich, AI-powered UI. Our systems ingest over petabytes of logs and billions of time series metrics across our fleet. We're now layering intelligence on top—think agents that summarize SEVs, auto-generate dashboards, or help engineers debug through notebook-like UIs. We’re hiring software engineers across the stack—infra, backend, and product. You’ll join a small, gritty team building both foundational infra and novel internal tools to make OpenAI's production systems reliable, performant, and observable. What You’ll Do Own core observability infrastructure, including distributed logging, time series, and trace storage Build AI-native tools that help engineers detect, understand, and resolve issues autonomously. Contribute to UI experiences like dashboards, notebooking, or interactive debugging Collaborate closely with engineers, researchers, user ops, and other teams across the company to build the next generation observability product You Might Be a Fit If You: Have operated large-scale distributed systems in production. ( especially logging systems or some other time series databases) Thrive in ambiguous environments and roll up your sleeves to solve unscoped problems. Have full-stack chops or product sensibilities—you're excited to build real tools people use. Have strong fundamentals in systems, networking, and cloud infra (Kubernetes, AWS, etc). Bonus : built or contributed to observability systems (e.g. Prometheus, OpenTelemetry, etc). Why This Team We’re b

About the team The Technical Success team is responsible for ensuring the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, ensuring developers and enterprises maximize value from our models and products. The Ecosystem team builds and scales third-party integrations around ChatGPT and Codex. We work across product, engineering, partnerships, safety, legal, policy, and go-to-market to create integrations that are useful, trustworthy, and technically sound. About the role We’re looking for an Applied Deployment Engineer to help build and deepen ChatGPT integrations with third-party messaging platforms. The initial focus will be on partner work as well as future opportunities with other messaging apps around the world. This is a hands-on, partner-facing engineering role. You’ll work closely with external product and engineering teams to improve existing integrations, expand capabilities such as image generation, increase retention, and translate partner needs back into OpenAI’s product and engineering roadmap. You should be comfortable writing code daily, making changes across platform or monorepo surfaces when needed, and moving fluidly between technical discovery, product tradeoffs, prototyping, debugging, and executive-level communication. This role is best suited for a strong product-minded engineer with excellent communication skills, sound technical judgment, and the ability to work across cultures, time zones, and organizations. This role is based in our San Francisco office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Partner with messenger app product and engineering teams to design ChatGPT-powered experiences that fit naturally into chat, group, contact, and app-tab surfaces. Deepen existing partner integrations, with an initial focus on improving user ex

About the team The Applied team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the role: We're seeking a Data Engineer to take the lead in building our data pipelines and core tables for OpenAI. These pipelines are crucial for powering analyses, safety systems that guide business decisions, product growth, and prevent bad actors. If you're passionate about working with data and are eager to create solutions with significant impact, we'd love to hear from you. This role also provides the opportunity to collaborate closely with the researchers behind ChatGPT and help them train new models to deliver to users. As we continue our rapid growth, we value data-driven insights, and your contributions will play a pivotal role in our trajectory. Join us in shaping the future of OpenAI! In this role, you will: Design, build and manage our data pipelines, ensuring all user event data is seamlessly integrated into our data warehouse. Develop canonical datasets to track key product metrics including user growth, engagement, and revenue. Work collaboratively with various teams, including, Infrastructure, Data Science, Product, Marketing, Finance, and Research to understand their data needs and provide solutions. Implement robust and fault-tolerant systems for data ingestion and processing. Participate in data architecture and engineering decisions, bringing your strong experience and knowledge to bear. Ensure the security, integrity, and compliance of data according to industry and company standards. You might thrive in this role if you: Have 3+ years of experience as a data engineer and 8+ years of any software engineering experience(including data engineering). Proficiency in at least one programming language commonl

About the Team OpenAI’s Strategic Finance organization provides financial insights and guidance to support the company’s long-term strategy and ambitious growth. We partner across Product, Partnerships, Engineering, and GTM to allocate resources to the highest-impact opportunities while protecting sustainable unit economics. The Applications Technology Strategic Finance team partners closely with Product to scale core offerings and bring new products to market. We lead revenue forecasting and performance management across the product portfolio, including economic margins, pricing, and partnership deal pricing and structuring. About the Role We are hiring on our Strategic Finance Partnerships team to drive strategic decision-making across OpenAI’s growth and media partnership portfolio, focused on our consumer business. This role will be a critical finance partner to Partnerships deal leads and Product owners, responsible for evaluating, pricing, and structuring partnerships, and translating partner opportunity into decision-ready economics and performance management. The role will be hands-on in deal evaluation, negotiation support, and portfolio oversight. You will shape how OpenAI approaches partnership unit economics, measurement and incrementality, and how partnership performance is incorporated into forecasts and planning. This role is based in San Francisco, CA, with a hybrid work model (3 days/week in-office). Relocation assistance is available. In this role, you will: Own financial evaluation for growth and media partnerships, including modeling revenue, margin, compute, and payback to support decision-making and negotiations. Develop clear economic frameworks and deal guardrails (pricing floors, rev-share structures, caps, minimum guarantees, performance-based terms) to protect long-term unit economics. Partner closely with Product and Partnerships to define and measure incrementality and ensure contract terms align with measurable outcomes. Lead partnershi

About the Team Join the engineering teams that bring OpenAI’s ideas safely to the world! The Applied Engineering team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the Role We’re seeking Software Engineers who can solve complex, high-impact problems across our stack. In this role, you’ll join a nimble team driving the deployment of OpenAI’s technology into new environments and infrastructure that power critical missions in the public sector. You’ll work cross-functionally with product, security, and compliance teams to build the functionality needed to deliver a scalable, reliable platform. You’ll also partner directly with customers to design and build new products and features that create real-world impact. From launching net-new capabilities to optimizing how we serve inference in unique, high-stakes environments, this role offers both breadth and technical depth—giving you the opportunity to shape the future of OpenAI’s technology where it matters most. This role is based in Washington D.C., San Francisco, CA or Seattle, WA. Occasional travel to customer sites is required for this role. In this role, you will: Own the development of new customer-facing ChatGPT and OpenAI API features end-to-end, both on-premises and in the cloud, for our public sector customers. Partner and directly embed with teams across the business, including engineering, security, and compliance, to enable our products to work within the unique constraints of new environments. Talk to users to understand their problems and design solutions to address them Work with the research team to get relevant feedback and iterate on their latest models, developing solutions specific for public sector customers at both the model & data

About the Team OpenAI’s Applications Engineering organization builds and operates the products (such as ChatGPT & Codex) that bring our cutting-edge research to millions of users and developers worldwide. The Applied Foundations team owns the core product and platform layers that make those experiences possible — from identity & access, to safety to payments & commerce across all of our apps. Our teams span product engineering, infrastructure, and safety, working together to deliver technology that is reliable, secure, and trusted at global scale. About the Role We’re hiring Backend Software Engineers to design and implement safe services and infrastructure that power our core products. What You’ll Do Architect, build, and improve scalable backend systems and APIs. Drive performance, reliability, and safety across distributed services. Implement data storage, retrieval, compute, and integration solutions. Participate in long-term architectural planning and technical design reviews. Collaborate with cross-functional teams to design solutions that protect against and mitigate adversarial attacks without compromising user experience. You Might Thrive Here If You: Have strong experience with distributed systems, APIs, and backend languages (e.g., Go, Python, Rust, C++). Have experience setting up and maintaining production backend services and data pipelines. Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed. Enjoy building resilient services that handle large scale and complexity. Are self-directed and enjoy figuring out the best way to solve a particular problem Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek

About the Team OpenAI’s Applications Engineering organization builds and operates the products (such as ChatGPT & Codex) that bring our cutting-edge research to millions of users and developers worldwide. The Applied Foundations team owns the core product and platform layers that make those experiences possible — from identity & access, to safety to payments & commerce across all of our apps. Our teams span product engineering, infrastructure, and safety, working together to deliver technology that is reliable, secure, and trusted at global scale. About the Role We’re hiring Full-Stack Software Engineers to design and implement safe services, systems and infrastructure that power our core products. In this role, you will: Architect, build, and improve frontend and backend systems. Work across the full stack to build products and systems from initial exploration through launch readiness. Participate in long-term architectural planning and technical design reviews. Collaborate with cross-functional teams to design solutions that protect against and mitigate adversarial attacks without compromising user experience. You might thrive in this role if you: Have built and shipped full-stack apps or systems end-to-end — in fast-moving, startup-like environments. Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed. Enjoy building resilient products and services that handle large scale and complexity. Are self-directed and enjoy figuring out the best way to solve a particular problem Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool t

About the Team Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role We are seeking a Lead Robotics Safety Engineer to define and lead the product safety strategy for our robotics program. You will work closely with leadership, engineering, research, legal, and policy teams to ensure safety is integrated into our products from the earliest stages of development through deployment. This role combines product safety, regulatory strategy, systems engineering, and risk management. You will help shape how we think about safety across robotic platforms, influence product architecture and development decisions, and ensure our systems are designed to meet both current and emerging regulatory expectations. You will serve as a subject matter expert on robotics safety standards, regulatory frameworks, and safety engineering practices while helping establish the long-term safety strategy for our products and organization. This role is based in San Francisco, CA. This role will be expected to be in office 4 days per week and offer relocation assistance to new employees. In this role, you will Define and lead the product safety strategy for robotic systems across the development lifecycle. Monitor and influence emerging regulatory frameworks, industry standards, and policy developments relevant to robotics and autonomous systems. Partner with engineering teams to translate safety requirements into product architecture, design decisions, and engineering requirements. Develop and maintain system-level hazard analyses, risk assessments, and safety cases for robotic products. Establish safety requirements, verification strat

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage across OpenAI’s products and platform. We take a data-driven approach to understand markets, develop monetization strategies, and uncover customer needs that shape product strategy and messaging. We partner closely with Sales, Partnerships, Product, Engineering, Research, Comms, and Design to deliver a cohesive end-to-end customer experience and lead go-to-market efforts for new product launches across channels. About the Role We are hiring a Head of Enterprise Ads Marketing to define and scale OpenAI’s global marketing strategy for enterprise advertisers, agencies, and strategic brand partners. This leader will own how advertisers understand, evaluate, adopt, and grow with OpenAI’s advertising solutions. This is a highly strategic and hands-on leadership role where you will shape the narratives that position OpenAI as a premium advertising platform for the world’s marketers while building the content, thought leadership, events, and demand programs that drive pipeline and long-term strategic growth. You will partner closely with Sales, Partnerships, Product, Finance, Legal, Communications, Research, and Data Science to help establish OpenAI as a trusted leader in the future of AI-powered advertising. This role is ideally based in San Francisco, CA, with a hybrid schedule of three days per week in the office. In This Role, You Will: Define the end-to-end enterprise advertiser marketing strategy across awareness, consideration, pipeline creation, adoption, expansion, and long-term growth. Develop OpenAI’s enterprise advertising narratives, positioning, and messaging architecture across AI-powered mar

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Strategic Sourcing & Procurement function plays a critical role in enabling OpenAI to deliver impact across research, product development, technology infrastructure, and services by helping the company scale responsibly, securely, and with strong commercial discipline. Our work sits at the intersection of innovation and execution. We partner closely with teams across OpenAI to translate rapidly evolving business needs into scalable, compliant, and economically sound external partnerships. As OpenAI continues to grow at pace, services sourcing is becoming increasingly strategic across the company. Every business unit relies on external service providers in different ways — to extend capacity, access specialized expertise, support operations, and accelerate execution. Done well, Procurement becomes a source of trust and momentum, helping OpenAI move faster with the right partners, stronger commercial outcomes, and the right level of protection. About the Role We are seeking an experienced Strategic Sourcing (GTM) Leader to lead strategic sourcing and commercial enablement for OpenAI’s Go-to-Market organization across B2B and B2C channels. You will manage substantial and rapidly growing spend while shaping sourcing strategies and scalable commercial pathways across Media, Creative, Production, Influencer, Agency, Sponsorships, Analytics, Communications, and Event suppliers in support of high-impact global initiatives. You’ll help evolve our GTM procurement function from reactive deal support into a speed-enabling, scalable commercial engine that delivers cost efficiency, launch readiness, and strong governance in a fast-moving environment. In this role, you will: Develop and execute sourcing strategies across GTM, Brand, Global Affairs, Events, Growth, and Partnership activities—spanning both B2B and B2C channels—that align with our mission and b

About the Team The Corporate Development team sits at the intersection of OpenAI’s strategy and the global AI ecosystem. Partnering closely with research, engineering, product, GTM and business leaders, we analyze markets, technologies, and companies to identify opportunities that accelerate OpenAI’s mission and long-term strategy. Bringing together expertise in strategy, M&A, and integration, the team leads the end-to-end process of sourcing, evaluating, negotiating, and integrating acquisitions and other strategic transactions. About the Role This is a high-visibility, strategically critical, cross-functional role at the intersection of M&A execution, enterprise go-to-market, and operational excellence. You will lead the critical phase from diligence through integration planning and post-close follow-through, define repeatable integration playbooks, and partner directly with senior stakeholders to ensure each transaction delivers intended value. The ideal candidate brings structured, hands-on integration experience, with particular expertise in enterprise / B2B transactions and a passion for AI, including building an AI-native corp dev platform. This role is based in our San Francisco HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead integration planning and strategic execution for acquisitions from diligence through post-close follow-through, with clear owners, milestones, risks, and decision points. Translate deal rationale into practical integration goals and plans across product, engineering, sales, partnerships, customer success, people, finance, legal, security, systems, and communications. Partner with deal leads during evaluation and diligence to assess integration considerations, including tech stack, talent assessment, GTM alignment, transaction structure, operational readiness, and execution risk. Advise sponsors on how best to bring onboard acquisitions

About the Team The Personal AGI team is responsible for training and improving pre-trained models to be deployed into ChatGPT, the API, and potential future products. The team partners closely with research and product teams across the company, and conducts research as a final step to prepare for real world deployment to millions of users, ensuring that our models are safe, efficient, and reliable. About the Role As a Research Engineer / Scientist, you will research and develop improvements to our models. Our team works in research areas combining reinforcement learning and products. We're looking for individuals with strong ML engineering skills and research experience, especially with novel and highly capable models. An ideal candidate is passionate about product-driven research. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own and pursue a research agenda to improve model capability and performance. Collaborate closely with the other research and product teams, allowing customers to optimize their own models. Build robust evaluations for tracking modeling improvements. Design, implement, test, and debug code across our research stack. You might thrive in this role if you: Have a deep understanding of machine learning and machine learning applications. Have a working knowledge of relevant models, and building evaluations for model capability improvement. Are comfortable diving into a large ML codebase to debug. Thrive in a dynamic and technically complex environment. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and

We’re looking for a Software Engineer to architect and build backend systems that enforce data privacy and automate compliance at scale. You’ll work closely with product, infrastructure, security, and legal teams to embed privacy-by-design into our data and access layers. This is a hands-on, high-impact role for an experienced engineer who is passionate about protecting user data while enabling innovation. What You’ll Do Design, build, and operate backend services that enforce policy-driven data access, lifecycle controls, and privacy protections. Develop distributed authorization and identity-aware enforcement mechanisms integrated directly into data services and control planes. Implement auditability, policy hooks, and enforcement observability to ensure compliance is continuously verifiable. Partner with Security, Legal, and Compliance to convert privacy requirements into scalable technical designs and developer-friendly APIs. Harden data platforms and backend services through schema-level controls and data handling constraints by default. Collaborate with infrastructure teams to ensure consistent enforcement across systems while minimizing duplicated implementations. Contribute patterns, libraries, and education that elevate trustworthy data access patterns across the organization. You Might Thrive in This Role If You Have 5+ years of industry experience building and operating backend or infrastructure systems in production. Strong software engineering fundamentals , with fluency in at least one major programming language (e.g., Python, Go, Rust, C++, Java). Experience with distributed authorization, RBAC/ACL systems, encryption-based access, or policy engines. Familiarity with global privacy regulations and their architectural implications. Ability to influence and collaborate with teams across legal, compliance, product, and engineering. A bias toward practical, impactful solutions that balance privacy protections with product needs. Nice to Have Experience wi

About the Team The ChatGPT team works across research, engineering, product, and design to bring OpenAI’s technology to the world. We seek to learn from deployment and broadly distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. We aim to make our innovative tools globally accessible, transcending geographic, economic, or platform barriers. Our commitment is to facilitate the use of AI to enhance lives, fostered by rigorous insights into how people use our products. About the Role We are looking for an experienced fullstack engineer to join our new ChatGPT Growth team to spearhead high-impact projects that amplify the user base of ChatGPT and Plus Subscribers. Your role will include projects such as optimizing account access, notifications, SEO, fostering value discovery, and virality. As we are in the nascent stages of growth at OpenAI, we will rely on you to discover pivotal areas where strategic bets or incremental efforts can catalyze significant impact. We value engineers who are impact-driven, autonomous, adept at discerning crucial insights from experimental results, and have a strong intuition for how to remove barriers to unlocking the magic of ChatGPT. In this role, you will: Drive long-term growth of ChatGPT through a combination of data analysis, product ideation, and experimentation to optimize product experiences. Plan and deploy backend APIs necessary to power these product experiences. Execute on projects by working closely with research, product, design, data science and other members of product teams to land impact on product goals. Create a diverse and inclusive culture that makes all feel welcome while enabling radical candor and the challenging of group-think. You might thrive in this role if you: Shipped features on web that optimize the user funnel, such as landing pages, product pages, purchase flows, search flows, etc. Are highly analytical and have experience designing and implementing A/B te