Product Service Coordinator in United States

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The residency You own one hard problem end to end. You write the proposal, build the system, design the evaluation, ship behind a gate, and finish with a write-up of what turned out to be true, including the parts that didn't work. You'll sit in the production codebase with a senior mentor and real production data. Recent residents have shipped self-improving harnesses, inference-cost work, agent memory, and eval infrastructure. Your project gets scoped with you, not handed to you. The problem space The loop we care about: production traces become data, data becomes training and evaluation, and better agents produce better traces. Projects live somewhere on that loop. Harness and inference-time work. Context engineering, tool and skill design, orchestration, and deciding where extra inference compute actually pays. Self-improvement loops run behind hard fences. Post-training for agents. SFT on curated trajectories, preference optimization, RL on real agent tasks. Reward design where outcomes are verifiable, process vs. outcome supervision, distilling frontier behavior into cheaper models. Environments and rewards. Turning enterprise workflows into training and eval environments: fi

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our SI partners play a key role in bringing our customers' data-backed ambitions to life by implementing and harnessing the power of the Snowflake Data Cloud for cutting edge workloads and use cases. Through our partnerships, we enable companies to empower their employees with the data they need when and how they need it to better engage their customers, optimize their operations, and transform their products. The Sr. Partner Sales Manager role involves driving sales alignment and GTM with system integrator (SI) partners. Your primary objective is to strengthen and expand the collaboration between Snowflake and these SIs to drive mutual business growth. In this role you will be working hand-in-hand with our team of Partner Development Managers that drive our strategic relationships with our top partners. As an SME of your territory and Key Industries, you will be responsible for developing, leading and executing the partner strategy. The success of these partnerships is demonstrated by driving growth with our joint customers, delivering key GTM programs, enabling partners to grow their capabilities and delivering customer success. Your success depends on your ability to drive compelling business strategies, GTM motions and relationships with partners. This is a quota-carryi

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our SI partners play a key role in bringing our customers' data-backed ambitions to life by implementing and harnessing the power of the Snowflake Data Cloud for cutting edge workloads and use cases. Through our partnerships, we enable companies to empower their employees with the data they need when and how they need it to better engage their customers, optimize their operations, and transform their products. The Sr. Partner Sales Manager role involves driving sales alignment and GTM with system integrator (SI) partners. Your primary objective is to strengthen and expand the collaboration between Snowflake and these SIs to drive mutual business growth. In this role you will be working hand-in-hand with our team of Partner Development Managers that drive our strategic relationships with our top partners. As an SME of your territory and Key Industries, you will be responsible for developing, leading and executing the partner strategy. The success of these partnerships is demonstrated by driving growth with our joint customers, delivering key GTM programs, enabling partners to grow their capabilities and delivering customer success. Your success depends on your ability to drive compelling business strategies, GTM motions and relationships with partners. This is a quota-carryi

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our SI partners play a key role in bringing our customers' data-backed ambitions to life by implementing and harnessing the power of the Snowflake AI Data Cloud for cutting edge workloads and use cases. Through our partnerships, we enable companies to empower their employees with the data they need when and how they need it to better engage their customers, optimize their operations, and transform their products. The Partner Development Senior Manager role involves driving and nurturing relationships with our System Integrator (SI) partners. Your primary objective is to strengthen

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Build the future of data. Join the Snowflake team. Our Global System Integrator (GSI) partners play a key role in bringing our customers' data-backed ambitions to life by implementing and harnessing the power of the Snowflake Data Cloud for cutting edge workloads and use cases. Through our partnerships, we enable companies to empower their employees with the data they need when and how they need it to better engage their customers, optimize their operations, and transform their products. The Sr. Partner Development Manager role involves driving and nurturing relationships with our GSI partners. Your primary objective is to strengthen and expand the collaboration between Snowflake and these partners to drive growth while supporting Global and Regional Leads whom own the Partner Relationship. The success of these partnerships are demonstrated by driving growth with our joint customers, delivering key Go-To-Market (GTM) programs, developing operational rigor enabling partners to grow their Snowflake competency, and delivering customer success. Your success depends on your ability to create accurate operational reporting, and standardized workflow and operational templates for Global PDMs while demonstrating strong communication, experienced strategic alliance leadership, and p

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our SI partners play a key role in bringing our customers' data-backed ambitions to life by implementing and harnessing the power of the Snowflake Data Cloud for cutting edge workloads and use cases. Through our partnerships, we enable companies to empower their employees with the data they need when and how they need it to better engage their customers, optimize their operations, and transform their products. The Sr. Partner Sales Manager role involves driving sales alignment and GTM with system integrator (SI) partners. Your primary objective is to strengthen and expand the collaboration between Snowflake and these SIs to drive mutual business growth. In this role you will be working hand-in-hand with our team of Partner Development Managers that drive our strategic relationships with our top partners. As an SME of your territory and Key Industries, you will be responsible for developing, leading and executing the partner strategy. The success of these partnerships is demonstrated by driving growth with our joint customers, delivering key GTM programs, enabling partners to grow their capabilities and delivering customer success. Your success depends on your ability to drive compelling business strategies, GTM motions and relationships with partners. This is a quota-carryi

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Staff Research Scientist, Physical AI for our AI Research team . You will build the next-generation training and learning platform for physical AI: models that perceive, reason about, and act within structured environments . This is a greenfield (0 to 1) effort at the intersection of representation learning, world models, and policy optimization. You will help define its technical direction from day one. AS A STAFF RESEARCH SCIENTIST YOU WILL: Design and build scalable training infrastructure for representation models (e.g., contrastive and self-supervised approaches like CLIP/SigLIP, DINO/MAE, and joint-embedding predictive architectures) Develop latent world models that learn environment dynamics through imagined rollouts, enabling model-based reasoning and planning (Dreamer-style, I-JEPA/V-JEPA families) Architect and implement action/policy model pipelines, including vision-language-action models and diffusion-based policy learning Build generative simulator frameworks that produce controllable, physically plausible future states (video world models in the spirit of Cosmos/Genie/Sora) Develop multimodal generative model capabilities that fuse visual, language, and structured inputs for downstream reasoning and decision-making Lead cross-team technical de

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About Dynamic Tables Dynamic Tables (DTs) are Snowflake's declarative streaming transformation primitive. Customers define a SQL query and a freshness target; Snowflake handles the rest: orchestrating refreshes, maintaining snapshot consistency across a DAG of dependencies, and automatically incrementalizing the computation so that cost scales with what changed. Dynamic Tables is one of the fastest growing products at Snowflake and is a core part of Snowflake’s Data Engineering strategy. The Dynamic Tables performance team is responsible for making incremental refresh fast, predictable, and cost-efficient across increasingly complex query shapes. As a Staff Engineer on this team, you will own the technical direction for critical performance initiatives and be a force multiplier for the engineers around you. What You'll Do Lead the design and implementation of performance improvements to the incremental view maintenance engine, including multi-join incrementalization, novel incrementalization semantics, incremental window functions, and stacked operations. Help define the roadmap for the incremental view maintenance engine, identifying key performance, scalability, and correctness milestones, prioritizing high-impact enhancements, and aligning technical investments with prod

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Mission Snowflake’s partner ecosystem stands as a formidable growth engine , uniquely positioned at the forefront of the data and AI revolution. Today, thousands of world-class partners are already thriving as they build, co-sell, and innovate within the Snowflake AI Data Cloud. This vibrant community presents a massive opportunity to amplify our collective success. By evolving toward a unified, high-octane marketing engine and sharpening our collaborative storytelling, we can more effectively showcase the distinct competitive advantages that make Snowflake the winning choice for enterprises worldwide. As Director of Partner Marketing Programs, you will build the system that activates our global partner ecosystem at scale — while shaping the strategic narratives that position Snowflake and its partners as the default choice in the AI data economy. You will operate at two levels simultaneously: System builder: architecting repeatable, global partner marketing programs Storyteller: crafting high-impact joint narratives with our most strategic Data Cloud partners Why This Role Matters The next phase of competition in data + AI will not be won by individual products — it will be won by ecosystems. Snowflake is uniquely positioned with: A rapidly expanding Marketplace Deep p