About the Team Our infrastructure team helps deliver OpenAI’s most capable models and products to the world by scaling infrastructure and turning demand into useful FLOPS. We collaborate across research, engineering, design, and business to turn cutting-edge AI advancements into impactful, real-world applications. Our team ensures the right compute is available—at the right time and place—to support some of the world’s most demanding workloads. We empower all of OpenAI’s products and research by scaling the infrastructure behind them. Our work makes it possible to launch new models and products reliably and at scale. About the Role As a Data Scientist on the Infra team, you will play a key role in shaping how we scale the infrastructure that powers OpenAI’s products and research. This is critical as we operate one of the largest and most advanced compute fleets in the world, supporting millions of users and businesses globally. We focus on aligning infrastructure measurement, planning, scaling, allocation, and efficiency to drive measurable impact across the company. You should expect to guide the definition of foundational datasets for infrastructure resources, develop metrics that inform key decisions, build forecasting and optimization models, and establish source of truth dashboards and analyses that enable teams to understand and improve infra usage. Most importantly, you should expect to be a core partner to engineering, research, and product teams in shaping the infrastructure that powers everything OpenAI builds. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Build and maintain foundational datasets and metrics that reflect infrastructure usage, efficiency, and scaling. Develop forecasting and optimization models to support infra planning and resource allocation. Partner with engineering, research, and product teams to shape infrast
Jobs in United States
Product Support Engineer in United States
4,528 active opportunities · Updated October 2026
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Explore current product support engineer jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.
About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a portfolio of accounts, developing and executing strategies for a comprehensive account plan Lead our prospects’ journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business operations, people operations, finance, product m
From $1M/yr
About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role can be based in our San Francisco or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage ~five key accounts, developing and executing strategies for a comprehensive account plan Lead our enterprise customers’ journeys from ideation to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborat
From $1M/yr
About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of new business opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role can be based in our San Francisco, New York, or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Build and manage a pipeline of new business opportunities Lead our enterprise prospects’ journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Analyze opportunity metrics to create reports and provide insights to internal stakeholders Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies Collaborate with solutions, marketing, communications, business opera
From $2M/yr
About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help manufacturing customers understand the deep impact that highly capable AI models can bring to their businesses, operations, employees, and customers. This role is a mixture of technical understanding, industry expertise, vision, partnership, and value-driven strategy. As an Account Director focused on Manufacturing, you will own executive-level relationships with leading manufacturers and help them safely and effectively deploy OpenAI’s technology across their organizations. You’ll work with customers to identify and scale high-impact use cases across areas such as engineering and product development, factory and operational efficiency, supply chain optimization, quality management, predictive maintenance, workforce enablement, customer support, and enterprise knowledge management. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure and successful deployment. You’ll work with researchers, engineers, and solution strategists to help customers transform their operations and evolve the manufacturing industry with AI. This role is based in San Francisco, Seattle or New York. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. We are open to US-based remote candidates. In this role
$147.1K – $230.9K/yr
Supply Chain AI Technical Program Manager Description - Job Summary • This role is responsible for leading hands-on technical program management during analysis, design, development, testing, implementation, and post-implementation phases of an AI or software feature, solution, or product. The role drives the orchestration of various technical projects and fosters innovation through effective leadership, communication, and technical acumen. The role serves as a bridge between technical teams and business stakeholders, driving the successful execution of technical projects that contribute to the organization's strategic objectives. Responsibilities • Plays a critical role in the planning and execution of the organization's most complex and visible AI projects or programs in support of the continuing evolution of the organization's AI products. • Partners across functions to prioritize, plan, track and execute complex, cross organizational programs while maintaining focus on building high quality programs. • Defines the overall AI vision, strategy, and roadmap to address the problems/opportunities in collaboration with product managers and engineers. • Reaches across functions or departments to mitigate program risks and resolves issues that affect release, scope, schedule, and quality. • Engages with executive leadership and other stakeholders to provide updates, gather requirements, and manage expectations. • Allocates resources, including personnel and budgets, to ensure project teams have the necessary support to achieve objectives. • Ensures that project deliverables meet established quality standards and are aligned with business and technical requirements. • Demonstrates a comprehensive understanding of concepts and principles within own job family and knowledge of other related job families. • Interpret
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Technical Program Management Overview: Business & Market Insights (B&MI), at Mastercard, helps organizations turn data into actionable outcomes by providing intelligence, analytics, and consulting capabilities that enable businesses to run more effectively, optimize performance, and identify new growth opportunities. B&MI empowers customers to make informed decisions, improve efficiency and profitability, and accelerate innovation through data-driven insights, predictive analytics, and market intelligence Role: The Technical Program Manager (TPM), Program Governance drives execution excellence across B&MI’s technology portfolio by establishing governance frameworks, delivering portfolio insights, and enabling data-driven decision making. This role partners with engineering, product, operations, and business leaders to ensure strategic initiatives are aligned, risks and dependencies are managed, and delivery outcomes are transparent and predictable. All About You: Drive governance, portfolio management, and program reporting standards across multiple initiatives. Provide visibility into program health, risks, dependencies, milestones, and key performance metrics. Develop dashboards, executive communications, and reporting that support leadership decision-making.<
Senior Low Latency Developer – Equities Connectivity Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Equities Technology Equities Technology at Citi is undertaking a bold, multi‑year transformation to build a best‑in‑class global platform across execution, prime, clearing and cross‑product margining. We are re‑engineering our technology estate to achieve world‑leading performance and resiliency, enabling new capabilities in advanced execution, global market connectivity, and modernized post‑trade, clearing and margin processes. Our ambition is to deliver a seamlessly integrated, highly automated platform that drives outstanding client outcomes and accelerates growth across our global franchise. As part of the team, you’ll collaborate closely with high‑caliber engineers and deeply engaged business and product partners - working together to define and deliver the next generation of Equities technology at Citi . Role Overview Citi's Equities Technology organization is seeking an experienced, hands-on engineer to join the Equities Electronic-Execution (Electronic Trading) technology team. The person in this role will be responsible for the development and operational excellence of Citi's next-generation low-latency connectivity platforms.
Composite Technical Analyst (Associate, Experienced) Company: The Boeing Company At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking an Composite Technical Analyst to support our Composite Materials & Structures (CMS) team located in North Charleston, SC. Our teams are currently hiring for a broad range of experience levels including: Associate, and Experienced level Composite Technical Analyst. CMS is a research and development organization within the Engineering & Technology Innovation (E&TI) division focused on technology development of composite fabrication techniques and next generation material systems. The team matures technology through testing, analysis, and demonstration for the intent of transitioning to existing or future Boeing platforms. In our state-of-the-art composite fabrication labs, our engineers and technical analysts lead and execute a variety of composite materials & fabrication development projects, transforming ideas into reality. We work closely with other E&TI groups, Boeing Commercial Airlines (BCA) Product Development (PD),BCA Airplane Program teams, and Boeing Defense & Space counterparts to identify, develop and transition technology needs to Boeing products. As a Composites Technical Analyst, you will work both independently and collaborate with experienced peers to conduct hands-on composite material testing and analysis, fabricate developmental parts and/or test articles, and execute laboratory operatio
Job Requisition ID # 26WD100930 L'affichage de poste en français suivra / The French job posting follows. 26WD100930, Customer Advocate, Design & Manufacturing, Customer Reliability Position overview Autodesk Customer Technical Success is looking for an experienced Design & Manufacturing customer advocate to identify the systemic customer problems that matter most and turn those signals into clear decisions and measurable outcomes. The Customer Advocate brings together customer advocacy and product intelligence skills into one role. You will bring Design & Manufacturing product and workflow knowledge together with customer conversations, support trends, escalations, product data, sentiment, and business context to understand what is really happening, determine where Autodesk should invest attention, and build a clear case for action. Your value comes from applying technical expertise and judgment to customer signals, developing a point of view, validating it with customers and internal partners, and driving systemic issues toward a clear solution path. You will work closely with Product Management, Engineering, Technical Support, Technical Account Management, Support Readiness, Customer Success, and other teams across Autodesk. Responsibilities Identify, validate, and prioritize systemic customer pain using Support dat
About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role DevRev is an untraditional SaaS revenue organization built to support a rapidly scaling technology startup driven by product-led growth and sales (PLG / PLS). We are looking for top talent to build and scale within the Houston or Dallas area, Texas. As an Enterprise Account Executive, you will prospect and nurture larger named accounts that are looking for a better way to connect with their customers and find product-market fit. You will work closely with customers end-to-end throughout their lifecycle — from concept and technical requirements through implementation, adoption, expansion, and conversion to paid. What you'll do • Build outreach to your existing network and new opportunities. • Relentlessly manage customer follow-up and your own pipeline against quota. • Develop and leverage partner and channel relationships to source and accelerate opportunities as DevRev scales its partner motion. • Work with our Growth team to increase product awareness. • Nurture and follow up with customers to share relevant use cases, identify key decision-makers, and gather requirements. • Guide customers through implementation plans to further adoption and drive paid conversion. • Partner with Product and Engineering to
We are seeking a mission-driven Developer Relations Manager focused on Foundational AI Research to engage leading academic labs advancing the next generation of AI models, systems, and methods. In this role, you will work directly with top researchers building frontier AI systems, including large language models, multimodal models, reasoning systems, training methods, inference systems, model serving, and scalable AI infrastructure. You will help researchers adopt NVIDIA’s AI and accelerated computing platforms to push the boundaries of model performance, efficiency, and scale. The ideal candidate brings deep technical credibility in foundational AI, strong research engagement experience, and hands-on expertise in either AI inference research or AI training research. What you'll be doing: Serve as a trusted technical advisor to leading academic AI labs working on foundation models, LLMs, multimodal AI, reasoning, training, inference, and AI systems. Identify high-impact research workloads where NVIDIA software, systems, and accelerated computing platforms can advance model performance, scale, and efficiency. Engage principal investigators, postdocs, graduate researchers, and lab leadership to understand research goals, technical blockers, infrastructure needs, and collaboration opportunities. Track frontier AI research across papers, benchmarks, open-source projects, and academic labs to identify emerging trends and future platform opportunities. Partner with Research Account Managers, Solution Architects, Product, Engineering, and Business Development teams to support researcher adoption and long-term engagement. Represent researcher needs internally by translating academic feedback into actionable insights for product roadmaps, developer programs, education, and platform strategy. Support NVIDIA participation in major AI, ML, and systems research venues through technical content,
$93.6K – $117K/yr
Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Data at Brex The Data organization develops insights, models, and data infrastructure for teams across Brex, including Sales, Marketing, Product, Engineering, and Operations. Our Data Scientists, Analysts, and Engineers work together to make data—and insights derived from data—a core asset across the company. What you’ll do As a Data Analyst II (DA), you will play a central role in enhancing the operational tracking and reporting capabilities of different business teams across Brex. You will work closely with Data Scientists, Data Engineers, and partner teams to drive meaningful insights for the business through visualizations, self-service tools, and ad-hoc analyses. This is a high-impact role in a fast-paced fintech environment where your work will directly influence strategic decisions. Where you’ll work This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of bein
$93.6K – $117K/yr
Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Data at Brex The Data organization develops insights, models, and data infrastructure for teams across Brex, including Sales, Marketing, Product, Engineering, and Operations. Our Data Scientists, Analysts, and Engineers work together to make data—and insights derived from data—a core asset across the company. What you’ll do As a Data Analyst II (DA), you will play a central role in enhancing the operational tracking and reporting capabilities of different business teams across Brex. You will work closely with Data Scientists, Data Engineers, and partner teams to drive meaningful insights for the business through visualizations, self-service tools, and ad-hoc analyses. This is a high-impact role in a fast-paced fintech environment where your work will directly influence strategic decisions. Where you’ll work This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in
From $114K/yr
Position Overview: The Solutions Sales Specialist will play an instrumental role in driving revenue growth for Diligent for both existing and new accounts for specialized products, with focus on Compliance (Entity Management and Managed Services). This position will collaborate with core selling teams, customer success, and other internal stakeholders to support the sales process. This role requires a strong understanding of corporate governance, legal entity management, and compliance workflows, paired with consultative selling skills and the ability to translate complex requirements into easy to understand, scalable SaaS solutions. Key Responsibilities Help generate strategic, product-focused pipeline in partnership with core sales teams. Lead discovery to understand customer goals and quantify the value of outcome-based GRC and Entity Management solutions. Advise on solution fit and make recommendations on how to best solution, working closely with SMEs, Solution Engineers and Professional Services. Co-run deals alongside core teams from start to finish. Recommend and present pricing and packaging aligned to customer values and desired outcomes. Support negotiations, security reviews, and procurement processes. Travel to customer sites to conduct strategic, on-site workshops and executive sessions. Partner with post-sale and adoption teams to support implementation and ensure a successful, value-driven customer outcome. Required Experience/Skills: 5+ years of experience in a technical sales, consulting or practitioner role, with a proven track record of success. Ability to build and maintain strong relationships with stakeholders at all levels, both internally at Diligent and within customer organizations. Strong commitment to continuous lear
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