Product Support in United States

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Every company shipping AI right now has the same problem: they can't see what their AI is actually doing in production. New Relic is building the answer, AI Observability, and it's one of the company's top strategic initiatives. We're running it like a startup inside the company: small teams, fast iteration, direct executive sponsorship, and a mandate to ship. As the Principal Product Manager and business owner of this initiative, you'll take it from vision through GA, then keep pushing past GA, where most of the real work actually happens, working directly with some of the largest AI deployments in the world. What you'll do Own the AI Observability roadmap and the business outcomes leadership tracks (adoption, retention, expansion), plus the parts of the job that aren't purely product: pricing conversations, exec reporting, and cross-functional escalations. Drive multiple engineering and design teams in parallel toward a coherent product vision, without formal authority over them. Partner directly with strategic enterprise customers, including their platform and infra teams deciding how to operationalize AI safely, and turn what breaks at their scale into product requirements fast enough to matter. Build working prototypes yourself using agentic AI workflows, so ideas get pressure-tested before engineering time is committed to them. Represent AI Observability in executive strategy and prioritization decisions, and make the tradeoff calls when prioritie

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. About the Team Stitch Fix is transforming the way people find what they love, and enables our clients to be their best selves. Our Product and Technology teams have created unique, innovative software for our customers as well as employees in merchandising, styling, warehouse systems, and inventory management. We leverage data, personal stylists and user research to personalize our service and make smart bets. The result is a delightful offering for our customers and a successful business serving millions of women, men, and kids. We're looking for outstanding people to contribute to our evolution. About the Role As a Senior Product Manager for Financial Systems, you will play a pivotal role in shaping the product vision and roadmap for critical financial applications that underpin our operations. Reporting to the Sr. Director of Business Systems Product, you will drive initiatives that automate end-to-end financial processes, enhance data quality, and provide robust reporting and analytics. This role is pivotal in guiding the organization towards a modern, AI-ready financial technology landscape moving beyond traditional methods to unlock new capabilities. This role requires a strat

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Product Designer on the Ads & Brands team, you will shape the future of monetization at Roblox by designing for our core Ads Platform and Tooling. You will build complex, scalable systems that power both sides of our market: helping advertisers launch high-impact campaigns while empowering creators to maximize their earnings. This role sits at the intersection of deep systems thinking, business impact, and high-craft UX/UI. You will partner with cross-functional teams across Product, Engineering, Research, and Data Science to deliver experiences that balance player delight, creator opportunity, and brand value. You will play a pivotal role in driving revenue growth, enhancing developer earnings, and transforming multi-faceted ecosystems into intuitive, powerful tools. This role reports to the Senior Manager of Product Design, Ads & Brands. You will: Define UX strategy and design direction for Roblox’s Ads Platform and tooling Design and evolve complex, end-to-end experiences that help advertisers launch impactful campaigns and creators maximize their earning potential. Partner closely with Product, Engineering, Research, and Data Science to translate business

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Principal Product Ma

The Role MongoDB is seeking a Staff Product Manager to lead strategic initiatives across Identity and Security. In this role, you will serve as the senior product leader shaping the next generation of authentication, authorization, and access control across MongoDB Atlas, the core database engine, and emerging developer platforms. You will lead the strategy for non-human identity—spanning workload identity federation, zero-trust passwordless access, Model Context Protocol (MCP) integrations, and autonomous AI agentic identity. You will partner closely with engineering, UX, product marketing, and enterprise customers to build identity experiences that are enterprise-grade, seamless for developers, and secure by default. Responsibilities Set and champion a multi-year product strategy across interrelated identity areas, aligning dependencies and investments to MongoDB’s broader objectives Identify cross-cutting customer and market opportunities, build business cases for investment, and bring a clear point of view to senior stakeholders Lead workload identity federation and programmatic access initiatives across cloud and enterprise identity environments Define secure authorization approaches for AI agents and MCP clients, including delegation, identity lifecycle, policy, and administrative controls Drive developer-first access management, ensuring security controls enhance rather than obstruct developer velocity Partner with engineering, design, GTM, and cross-functional leadership to validate enterprise requirements, prioritize initiatives, and measure feature adoption Stay ahead of evolving cloud security paradigms, emerging standards (e.g., SPIFFE/SPIRE, O4AA), and AI access patterns to guide executive decision-making Represent MongoDB’s security and identity vision at industry events, customer advisory boards, and executive briefings Demonstrate creativity, an innovative spirit, and a bias towards action Requirements 8+ years (or equivalent experience) in Pro

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As a Senior Product Manager for Signal Lifecycle within Trust & Safety, you'll own the product strategy for the ML platform that powers how Pinterest trains, evaluates, deploys, and measures content safety models at scale. You'll lead the development of ML Signal Management — making ML signals first-class entities with unified metadata and identity across systems. Partnering deeply with ML engineering, data science, content safety, and enforcement systems, you'll drive a platform whose scope is expanding from T&S into content quality, ads safety, and beyond. What you'll do: Own and drive the Signal Lifecycle product roadmap, including ML Flywheel infrastructure, auto-deployment, model onboarding, golden dataset management, and signal performance measurement Define and ship ML Signal Management — a unified backbone that elevates ML

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . The Programmatic Ads team at Pinterest builds the foundation for scalable and automated advertising through integrations with top demand-side platforms (DSPs), supply-side platforms (SSPs), and other partners. We design and deliver programmatic solutions that respect the user’s discovery experience while maximizing value for advertisers. As digital advertising rapidly evolves, we’re on a mission to set Pinterest apart through powerful, transparent, and measurable programmatic ad offerings. We are seeking an experienced product leader to drive the next phase of growth in programmatic advertising at Pinterest. As Staff Product Manager, Programmatic Ads, you will define, build, and scale our suite of programmatic advertising products and integrations. You’ll play a pivotal role in driving the product vision, roadmap, and cross-functional execution

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Each month, the Growth organization helps over 600M people around the world come back to Pinterest, discover new inspiration, and go deeper on the ideas they love. Connections is a key area within Growth focused on how people connect with others they care about on Pinterest — from close friends and family to trusted communities that share their interests. The Connections team builds products that make those relationships feel natural, safe, and uniquely “Pinterest.” As a Staff Product Manager for Connections, one of our most important retention and engagement drivers, you’ll serve as a product lead for how Pinners connect with people they know and with communities they trust, and how those relationships show up across the product — including discovery, collaboration, messaging, and notifications. You’ll report to the Sr. Director,

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . TwoTwenty is Pinterest's incubation team. We invented Shuffles and Collages and we're the team behind Beauty Guides, Restyle and Smart Blocks. We're hiring a product manager to own one of our shipping products end to end, or to lead one of our next zero-to-one bets from a blank page to real users. What you'll do: Own a product on TwoTwenty end to end, from strategy through post-launch iteration. You'll pick between a substantial slice of the teams AI Experiences charter or one of the team's next bets in areas like generative creation tools, live shopping or AI planning surfaces. Make the product decisions that separate a demo from a product. You'll decide what ships in V1, defend the cut list and set the quality bar on your surface so designers and engineers calibrate to it. Land launches that require alignment with partner teams inside Pi

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As a Staff Product Manager for the GenAI Safety team within Trust & Safety, you'll define and drive the product strategy for ensuring Pinterest's GenAI-powered systems are safe, fair, and trustworthy. You'll be responsible for building proactive safety frameworks that scale with our growing AI capabilities, partnering deeply with engineering, policy, data science, and design to protect our users while enabling Pinterest to innovate responsibly. This is a high-impact role for someone who is passionate about the intersection of AI and user safety, and who thrives in ambiguous, fast-evolving problem spaces. You'll work at the frontier of responsible AI - anticipating novel harms before they emerge, red-teaming new AI features, and translating complex policy goals into measurable product requirements. What you'll do: GenAI Safety Strategy: Own a

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest is looking for a methodical and thoughtful Staff Product Designer to join the Design Innovation team. You’ll help evolve our product design language and craft intuitive, coherent, and delightful experiences across surfaces. You’ll collaborate closely with product, engineering, research, and data science partners to shape end-to-end experiences that feel uniquely Pinterest, raise the quality bar, and explore new opportunities for innovation, including AI-powered experiences. You have a knack for visual detail as much as holistic systems thinking. You’re a problem solver whose designs reflect a deep understanding of user needs and business context. You’re comfortable working in an iterative, experimental environment and using AI tools to accelerate your workflow while maintaining strong critical thinking, judgment, and ownership of outco

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We are a leaned-in platform where users come with active intent, not a place to watch funny dance videos or doom scroll through news. As such, we are positioned to succeed in Shopping in a differentiated way. As a platform, we are uniquely positioned at the intersection of search, social and commerce. The full-funnel experience across homefeed, search, and related pins - combined with the ability to save, collaborate and curate - enables users to have dynamic, multi-session journeys and go seamlessly from inspiration to action. These journeys are rarely linear and Pinterest enables statefulness better than any other platform - allowing users to stop and start, refine down, broaden out and come back to where they left off - seamlessly navigating between discover, decide and do. What you’ll do: Develop and execute a cohesive Search Personal

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We’re looking for a Senior Product Manager, Core Saving Experience, to lead how people save, build and organize boards across our core surfaces. You’ll own the end-to-end save experience for new and existing Pinners, from first-session saving to ongoing curation and action. You’ll partner with cross-functional teams to build delightful, AI-powered saving and curation experiences that help Pinners turn inspiration into action. What you’ll do: Own the product strategy and roadmap for the Core Saving Experience, including new user saving, ongoing saving and adjacent organizing actions across key Pinterest surfaces. Define and drive the strategy for new user saving, improving first-session save conversion, early repeat saves and early board creation to build durable habits. Lead the product strategy for new and sparse boards so Pinners quickly see v

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As the Lead Product Analyst- Lifecycle Marketing, you will serve as the strategic analytics partner for lifecycle and CRM initiatives, helping shape retention strategy through cohort-based insights, experimentation, and cross-functional partnership. You will partner deeply with PMM, Product, and Data Science to measure impact, improve lifecycle programs, and identify the highest-leverage opportunities to drive retention. This role is ideal for someone who combines strong analytical rigor, operational execution, and excellent communication skills. You should be comfortable moving from hands-on analysis to clear recommendations, and from detailed experiment readouts to polished presentations for cross-functional and leadership audiences. What you’ll do Be the analytical thought partner for lifecycle, CRM, and retention strategy. Partn

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the Role - You will be a key member of the Security Engineering team that is tasked with researching, developing, and conducting offensive security techniques for a suite of Instacart products. We are looking for a breaker mindset security engineer who can scale out the discovery of security defects and anti-patterns to mature the security posture of Instacart product lines.. About the Team -The security team at Instacart is tasked with ensuring the security and privacy of Instacart’s suite of products and the company as a whole. We believe that with the right mixture of tools and engineering prowess, we can secure our most important assets without negatively impacting productivity. We pride ourselves on fostering a collaborative and inclusive environment where continuous learning and growth are encouraged. About the Job Design and conduct offe