Product Support in United States

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past few years, Linear has experienced incredible organic growth and has become the default tool of choice for many of the world’s best product teams. We are now layering a product-led sales motion on top of our existing self-serve business to further accelerate our ambitions and bring the magic of Linear to even more and larger companies. You’ll play an instrumental role in defining our enterprise sales motion, contribute to the future of our product, and help high-impact companies build better software. Location & work mode Linear is a remote-first company. This role is open to candidates based in the US and Europe. You can work from anywhere within those regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Become a product expert and help customers use Linear effectively; assist prospects through the trial and evaluation phase Generate a strong pipeline and exceed quarterly targets Stay up to date with our product offering, industry trends, competitive landscape, and market trends to continuously adapt sales strategies and approaches for maximum impact Build relationships with key stakeholders within accounts; understand client needs deeply, align Linear’s solutions to business objectives + shape decision criteria. Effectively communicate and align our value prop

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past few years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We are now layering a product-led sales motion on top of our existing self-serve business to accelerate our ambitions further and bring the magic of Linear to even more and larger companies. As an Account Executive at Linear, you’ll contribute to the future of our product and help high-impact companies build better software. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Become a product expert and help customers use Linear effectively; assist prospects through the trial and evaluation phase Generate a strong pipeline and exceed quarterly targets Build relationships with key stakeholders within accounts Be the voice of the customer; advocate for customers by surfacing product or adoption blockers to our product team What we're looking for 5+ years in a quota-carrying sales role Experience selling to a technical audience; bonus if you have previous experience working with a collaboration or developer

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Linear is in a unique position—we are profitable, which gives us the flexibility to invest thoughtfully as we grow. We want to build a company that scales well—not just in our product, but in how we run our GTM programs. In this role, you’ll design, own, and evolve the systems that power our sales, success, and marketing teams. You’ll take ideas from concept to execution, streamlining our tech stack, introducing automation and AI where it meaningfully improves outcomes, and building scalable workflows that help our customer-facing teams focus on high-impact work. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America (east coast) or London. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Increase the productivity of our Customer-facing teams through automation, AI, and process improvement Execute and find ways to scale our PLG → PLS motions Ideate new ways to go to market Help the business make data-informed decisions through analysis and discussion Work cross-functionally to keep leaders and departments informed and aligned with plans Design and improve the process that our sales, success, and marketing teams run on What we're looking for 6+ years at a

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America and Europe, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the last year we’ve made a lot of progress producing quality content and messaging, and we’re now looking for someone to help us distribute it to the right audiences. As Demand Generation Lead, you’ll own how future customers find and first experience Linear, across web, search, and paid media. Your objective is to build awareness and pipeline, particularly with larger companies. It’s likely this role will operate and feel a little different to what you might find elsewhere. Linear is a very brand forward company, so there will be scenarios where we have to turn down seemingly great opportunities to protect perception. We’re unlikely to ever use retargeting pixels and gated content, for example. We’ve got a basic demand motion in place today but we’ve barely scratched the surface. As the first demand generation hire, you’ll own the strategy and lead on delivering it. The marketing team is small but has an outsized impact, and we intend to keep it that way. You’ll have real influence on how Linear grows, and you’ll be encouraged to take ownership and deploy tooling and practices that help you be more effective. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the US and Europe. You can work from anywhere within those regions. We value deep focus and async collaboration, with intentional momen

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Linear is in a unique position—we are profitable, which gives us the flexibility to invest thoughtfully as we grow. We want to build a company that scales well—not just in our product, but in how we run our GTM programs. In this role, you’ll design and evolve the systems and process that power our deal desk process. This person will help build the mechanics behind our sales-led deals: quotes, order forms, pricing, discount approvals, and contract terms. A strong candidate has run quote-to-cash at a SaaS company and can spot where the process is slow, manual, or leaky. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America (west coast). We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Own the quote-to-order-form workflow: accurate quotes, correct terms, and a clean path from verbal yes to signed and billed Build and run the deal approval and discount matrix, so Account Executives know what they can self-serve and what needs sign-off Be the single point of contact for deal structuring questions that today land on Account Executives mid-deal Partner with Finance and Legal to keep the order-to-cash process clean, controlled, and free of revenue leakage Suppo

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. We’re looking for a Designer with strong visual taste to help scale Linear’s creative work across web, brand, and marketing. You’ll create polished, high-quality designs across a wide range of surfaces — from landing pages and ad campaigns to sales decks and launch materials — helping bring Linear’s visual language to life everywhere people experience our brand. When it comes to design, we’re looking to work with people who can pick up any problem and solve it. For us, it’s both how it works and how it looks. At its core, Linear is a developer tool where speed, interactions, and small details matter. We expect a broad set of design skills and the ability to create high-quality designs, interactions, and prototypes. In this role, you will help communicate Linear's story (what we're building and why it matters) as part of our internal creative agency: the Magic Team. Location & work mode Linear is a remote-first company. This role is open to candidates based in North American or European time zones. You can work from anywhere within those regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Work with Marketing to design landing pages, ad campaigns, sales decks, and launch materials Partner with the Magic Team to extend and scale Linear’s visual language across new campaigns an

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Linear is becoming a much broader product than people realize. With agents, mobile workflows, and new modalities, there’s a growing gap between what Linear can do and what people think it can do. This role exists to close that gap. We’re looking for someone who will live inside the product, discover what’s possible, and show the world. That means figuring out the most compelling use cases for Linear’s AI agent, demonstrating real workflows that teams can adopt, and getting those stories out through whatever format works best, whether that’s a tweet, a video, a blog post, or a live demo at a conference. The goal is to help people understand what they can actually do with Linear and make that feel concrete and exciting. Think of it as a product-obsessed marketer who is genuinely technical and knows how to communicate with depth. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in the US and Europe. You can work from anywhere within those regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do Deeply understand Linear’s product, especially our AI agent and newer capabilities, and continuously discover productive, real-world use cases that teams would care about Crea

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. Over the past few years, Linear has experienced incredible organic growth and has become an instrumental tool for many of the world’s best product teams. We are now layering a product-led sales motion on top of our existing self-serve business to accelerate our ambitions further and bring the magic of Linear to even more and larger companies. As an Account Executive at Linear, you’ll contribute to the future of our product and help high-impact companies build better software. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Become a product expert and help customers use Linear effectively; assist prospects through the trial and evaluation phase Generate a strong pipeline and exceed quarterly targets Build relationships with key stakeholders within accounts Be the voice of the customer; advocate for customers by surfacing product or adoption blockers to our product team What we're looking for 3+ years in a quota-carrying sales role Experience selling to a technical audience; bonus if you have previous experience working with a collaboration or developer

About the role: Datadog is building a product-led Competitive Intelligence function to help inform product strategy, roadmap prioritization, positioning, and competitive readiness. As the Head of Competitive Intelligence you will build and lead the CompIntel function across priority competitors and adjacent market opportunities. You will translate competitor product evolution, technical capabilities, launches, pricing value, customer sentiment, analyst narratives, and ecosystem shifts into actionable insights for Product, GTM, Sales Engineering, Customer Success, Technical Advocacy, and leadership. In this highly technical, hands-on leadership role, you should understand how observability products are implemented, where workflows differ, what technical claims are credible, and how product gaps translate into customer impact. What You'll Do: Own the recurring competitive radar for Datadog’s priority competitor set, including taxonomy, source standards, evidence quality, and update cadence. Produce competitive deep dives, feature-gap analyses, early-warning briefs, and opportunity assessments tied to specific product domains and leadership questions. Translate CompIntel findings into roadmap recommendations, product differentiation hypotheses, and Product-facing decision guidance. Build and maintain a central CompIntel repository with competitor profiles, source notes, comparison frameworks, evidence logs, and decision-ready briefs. Convert validated findings into GTM-ready handoffs for battlecards, objection handling, strategic deal narratives, and field enablement. Synthesize signals from Product, Engineering, Sales Engineering, Customer Success, field teams, technical communities, Advocacy programs, win/loss, customer feedback, analyst research, public competitor materials, and CABs. Partner with Product Management to frame competitive questions, identify decision criteria, and connect findings to roadmap and prioritization discussions. Partner with Tec

About the Team The Monetization Data Systems team builds the trusted data and product systems that power how the company develops, measures, and improves monetization products. We bring together product usage, pricing, billing, ads, payments, and financial data to help Product, Engineering, Finance, and GTM teams make better decisions and deliver reliable customer experiences. We work at the intersection of data engineering, product engineering, platform engineering, Finance, and GTM. Our goal is to turn complex monetization and financial data into accurate, explainable, and timely data products while building systems that scale with the growth and complexity of the business. About the Role We are looking for a Senior Software Engineer to design and build the next generation of our monetization data platform. You will own high-impact platform systems end to end, from architecture and implementation through testing, deployment, observability, and ongoing operation. This is a hands-on role for an engineer who enjoys solving ambiguous customer and business problems, designing durable systems, and partnering closely with Product, Data, Finance, Accounting, and GTM. You will help define technical direction, raise the engineering bar, and turn monetization opportunities into reliable, scalable product experiences and platform capabilities. In this role, you will: Design, improve, and operate reliable, scalable backend services that power pricing, billing, ads, payments, entitlements, and other monetization platform capabilities. Own the architecture and implementation of critical workflows relevant to monetization data, data contracts, and integrations across product and business systems. Establish strong guarantees for correctness, availability, security, performance, reconciliation, and auditability across business-critical systems. Build reusable platform capabilities and developer tools that enable product teams to launch, measure, and iterate on monetization products

About the Team GTM Growth Engineering builds AI-native products that help OpenAI's go-to-market and B2B marketing organizations scale with greater speed, intelligence, and operational effectiveness. We apply OpenAI models to real business workflows and build the systems that make those applications useful and dependable: customer context, agent behavior, feedback, evaluation, experimentation, and appropriate human oversight. Our work brings together software engineering, applied AI, product, data, and GTM operations. We measure success through the quality of customer engagement, pipeline, conversion, and the effectiveness of our sales and marketing teams. About the Role We're looking for an Applied AI Engineer to build production systems that help AI-powered go-to-market workflows improve over time. You will connect agent behavior, customer and operator feedback, evaluation, experimentation, and business outcomes to make these systems more effective, reliable, and responsive to evolving customer needs. This is a deeply technical, cross-functional role with end-to-end ownership of the agent improvement loop: understand production behavior, identify failure modes, improve how the system decides or acts, and validate the resulting impact. You will partner with Engineering, Product, Data Science, Sales, and B2B Marketing to turn real-world signals into safer, more effective agent behavior and measurable improvements in customer engagement, conversion, qualified pipeline, and team productivity. In this role, you will: Own the production improvement loop across agent behavior, customer and operator feedback, evaluation, experimentation, and verified business outcomes. Instrument agent workflows so model interactions, tool use, decisions, failures, human edits, and downstream outcomes can be understood in context. Define meaningful quality standards, representative evaluation datasets, regression coverage, and production monitoring for real GTM workflows. Investigate why a

About the Team OpenAI’s Pricing team sits at the center of product, go-to-market, finance, and strategy. We define how OpenAI packages, prices, and scales access to our products across consumer, SMB, and enterprise customers, turning deeply technical product usage and market signal into company-level decisions. We’re looking for a senior Data Scientist to be the first dedicated data science hire on the Pricing team. This is a rare zero-to-one role with direct exposure to OpenAI’s CFO, Head of Pricing, and senior leaders across Product and GTM. You will help build the analytical foundation for pricing at OpenAI, shape executive decisions, and define what excellent pricing data science looks like. About the Role As a founding Data Scientist for Pricing, you will design the analyses, models, experiments, and decision frameworks that guide pricing strategy across OpenAI’s business. You’ll work side-by-side with the CFO, Head of Pricing, and senior leaders across Product and GTM on ambiguous, high-leverage questions where simple reporting is not enough, translating customer behavior, product usage, revenue outcomes, and market dynamics into clear recommendations. This role combines hands-on technical depth with executive-ready storytelling. You should be excited to build from first principles, operate with high independence, and influence decisions that shape how OpenAI grows and serves customers around the world. In This Role, You Will Serve as a senior analytical partner to the CFO, Head of Pricing, Product, and GTM leaders on pricing and monetization decisions. Build the analytical foundation for pricing across consumer, SMB, and enterprise segments, from exploratory analysis to repeatable decision systems. Design and execute analyses that connect customer behavior, product usage, conversion, retention, revenue outcomes, and pricing strategy. Develop models, algorithms, experiments, and decision frameworks for complex pricing, packaging, discounting, and willingness-t

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana As a Global Public Sector Implementation Delivery Manager (IDM), you are the single-threaded technical owner of delivery for one of Altana’s most important public sector accounts or organizations. You blend enterprise architecture, hands-on deployment, and product design and development with the relationship skills to be the trusted technical voice in the room for the mission owners you serve. You lead a small, account-aligned implementation pod and are accountable for turning a closed-won account into mission outcomes: architecting the deployment, delivering it in secured and regulated environments, keeping it healthy, and finding the next place Altana can create value. You do this hip-to-hip with commercial — partnering with the Technical Account Managers (TAMs) and Program Managers who run the account — using delivery credibility to enable organic growth and inside sales without carrying the commercial number yourself. This role reports to a GPS Implementation sub-vertical lead (Trade, Resilience, or Policy) within the Implementation function, and is deployed against a named strategic account. For example, an IDM aligned to U.S. Customs and Border Protection (CBP) would report to the Trade sub-vertical lead. Your Responsibilities Own delivery outcomes for a named strategic account or account groups. Serve as the single-threaded technical owner for implementation and platform delivery to a key public sector account or organization, from post-award through sustainment. Deliver on-time against contractual commitments and hold the technical quality bar. Set and steward the account architecture. Translate mission outcomes into a coherent enterprise/solution architecture across SaaS and regulated PaaS environments. Own the deployment, integration, and data-m

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Product Engineer in Node Development group, you will be part of a forward-thinking team of engineers that solves complex problems to develop industry leading DRAM! You will engage on new technology at design start and be part of a team responsible for delivering technology to enable the full product portfolio, initial device qualification and production ramp. This will be accomplished through innovation and by cross-functional engagement with partner groups; Design, Test, Technology Development, Marketing, Manufacturing and Quality Assurance departments to co-optimize product and process. While you may not exhibit all of the characteristics/skills listed below today, we are highly interested in a teammate who is motivated to grow in technical breadth and depth. Suppose you are open to learning while being a valued member of a team of world-class engineers. In that case, we are determined to help build upon your existing foundation, while focusing on your individual and collaborative skills in this exciting and outstanding opportunity. Responsibilities Include: Enable new process node startup, qualification, yield, and ramp Collaborate with internal engineering groups; Design, Technology Development, Design for Test, and Quality teams to understand yield issues and priorities. Provide direction to development teams using thorough knowledge for process integration Develop and key metrics for feedback on a new technology Support design verification and validation using CAD tools and simulation

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The HBM Design Technology Package Co-Optimization (DTPCO) organization is seeking a Staff Engineer! Lead the design and development of test vehicles that enable technology learning and risk reduction for future HBM products! This role serves as a key technical contributor within DTPCO, partnering closely with Architecture, Design, Layout, Product Engineering, Reliability, and Advanced Packaging teams to translate emerging product requirements and technology challenges into actionable test vehicle solutions. You will apply expertise in semiconductor design, physical implementation, silicon characterization, and advanced packaging technologies to define test structures, develop validation strategies, and generate data that drives product decisions across future HBM generations. Unlike a traditional product role centered on ownership of product blocks, this position emphasizes enabling learning in development and engineering. It does so by developing representative test vehicles and characterization structures. Key Responsibilities Serve as a technical lead for HBM test vehicle design and structure development within DTPCO. Partner with HBM product, technology and reliability team. Define and implement test structures targeting key learning areas such as package interaction and reliability Drive test vehicle content definition, structure specifications, measurement requirements, and validation objectives. Analyze silicon characterization and qualification results to identify optimization opportunit