Product Support in United States

As an Account Executive (AE) on our Commercial Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across small to midsize markets. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. AEs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus on net-new logo acquisition via outbound activity Become a Datadog expert through continued product and sales trainings Manage the full sales cycle, including technical demonstrations and negotiation Collaborate with Sales Development Representatives to drive top of funnel activity Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end-users Who You Are: Curious, driven, and motivated as a sales person Creative in how you map and break into accounts Able to learn from feedback and champion a growth mindset Comfortable operating in a highly technical, fast paced environment Experienced in carrying quota, with a proven track record of success Fluent in Spanish Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message&nb

Our GTM Enablement team plays a critical role in helping Datadog’s Sales and Customer Success teams succeed by equipping them with the right skills, knowledge, and tools at the right time. We partner closely with teams across Sales, Customer Success, Product Marketing, Strategy & Operations and more to ensure enablement programs translate into real performance in the field. The Program Management team within Sales Enablement is a group of interdisciplinary thinkers leveraging diverse business backgrounds in engineering, education, management consulting, business operations (and more!) to define, manage and measure Datadog’s global go to market motion. We solve complex, systemic challenges that impact go-to-market effectiveness by diagnosing root causes, whether behavioral, skills-based, or structural, and shaping the strategic solutions that resolve them. We partner closely with our Sales Enablement stakeholders across Curriculum, Field Enablement, Operations, and more to deliver on measurable results and operate as one unified enablement team. As a Senior Program Manager on the Sales Enablement Program Management team, you will design, plan, and execute complex, global, cross-functional programs that change how our Go-to-Market (GTM) teams operate at a systems level. You will own the end-to-end enablement process for the programs and stakeholder relationships you’re responsible for: diagnosing the gap, gathering field evidence, building a multi-faceted strategy (not just a content solution), partnering across teams to deliver the experience, and reporting business impact to Sales and Customer Success leadership. This is a high-ownership role for someone who moves quickly, thinks strategically and creatively, and is equally comfortable analyzing hard data and reading what’s happening on the ground. You’ll drive adoption at scale with limited guidance, influence senior stakeholders without positional authority, and help shape how the Program Management function o

Role Summary: Datadog is seeking a Staff Software Engineer to help shape the future of our Bring Your Own Cloud (BYOC) Logs offering by unifying observability pipelines with log management software that customers deploy and manage in their own infrastructure. This role will focus on building and scaling systems that process, route, and store high-volume observability data within customer-managed infrastructure. You will operate as a hands-on technical leader, driving architecture, cross-team delivery, and product direction across a complex and evolving space. This is a high-impact opportunity to influence product strategy, mentor engineers, and solve deeply technical challenges at scale. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Make customer-controlled deployments feel like a managed Datadog product: deployment, upgrades, configuration, observability, diagnostics, reliability, and secure operation across diverse customer cloud environments Build and scale high-throughput systems for log processing, routing, and transformation across distributed environments Lead cross-team initiatives, aligning engineers, product managers, and stakeholders to deliver complex, multi-team projects Design and implement software that runs reliably that customers deploy and operate within their own cloud infrastructure. Improve system performance, scalability, and cost efficiency through thoughtful trade-off analysis and capacity planning Contribute hands-on to critical code paths, debugging, and deployment challenges in customer environments Who You Are: You have significant experience building software that is installed, deployed, and operated in customer environments rather than only as a fully managed SaaS service. You have strong expertise in distributed systems,

As an Engineering Manager II at Datadog, you will own a significant portion of the Logs business — one of Datadog's largest and most strategic products, with major growth opportunities still ahead. Sitting at the table where strategy is defined, you will drive execution across a ~30-person engineering org at an exciting moment of product evolution where AI is pushing us to rethink how we handle observability data. This is a high-scope role for someone energized by hard problems, eager to grow at the intersection of business and engineering excellence, and driven to build a product that radically transforms how engineering teams around the world operate and resolve incidents. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Own the success of the Logs business for your scope — co-define the Logs technical roadmap and product vision with Product, Design, and peer leadership. You will blend an understanding of customers, markets, and revenue drivers with deep engineering rigor to deliver our core vision Act as a key collaborator across Datadog, building strong partnerships with platform and infrastructure teams to ensure a highly reliable, scalable and performant product. Invest in the next generation of engineering leaders — growing your managers, expanding their impact, and building a high-performing engineering organization where people continuously develop and thrive. Foster a culture of ambition and resilience — where people lean into hard problems

Mid-Market Account Executive As an Account Executive on our Mid-Market Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across mid-to-large size organizations. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. Mid-Market reps have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus entirely on net-new logo acquisition Convert inbound leads to closed opportunities Leverage tools such as Sales Navigator and DiscoverOrg Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users (SRE, DevOps, DevSecOps) Multi-thread into different departments of a complex organization Collaborate with Sales Development Representatives to drive top of funnel activity Manage the full sales cycle, including negotiations and on-site technical demonstrations Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Who You Are: Experienced in hunting and closing net new logos Able to strategically map out and break into large scale organizations Curious, motivated, and driven as a sales person Bold on the phones and creative in your emails Able to sit up to 6 hours, traveling to and from client sites via auto, train, or air, up to 30% of the time Benefits and Growth: High income earning opportunities based on self performance Opportunity for Presidents C

As a Mid-Market Account Executive on our Commercial Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across mid-to-large size markets. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. Mid-Market reps have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus entirely on net-new logo acquisition Convert inbound leads to closed opportunities Leverage tools such as Sales Navigator and DiscoverOrg Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users Collaborate with Sales Development Representatives to drive top of funnel activity Manage the full sales cycle, including negotiations and on-site technical demonstrations Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Who You Are: Experienced in hunting and closing net new logos Able to strategically map out and break into accounts Curious, motivated, and driven as a sales person Bold on the phones and creative in your emails Able to sit up to 6 hours, traveling to and from client sites via auto, train, or air, up to 50% of the time Benefits and Growth: High income earning opportunities based on self performance Opportunity for Presidents Club New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and ca

As a Mid-Market Account Executive on our Commercial Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across mid-to-large size markets. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. Mid-Market reps have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus entirely on net-new logo acquisition Convert inbound leads to closed opportunities Leverage tools such as Sales Navigator and DiscoverOrg Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users Collaborate with Sales Development Representatives to drive top of funnel activity Manage the full sales cycle, including negotiations and on-site technical demonstrations Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Who You Are: Experienced in hunting and closing net new logos Able to strategically map out and break into accounts Curious, motivated, and driven as a sales person Bold on the phones and creative in your emails Able to sit up to 6 hours, traveling to and from client sites via auto, train, or air, up to 50% of the time Benefits and Growth: High income earning opportunities based on self performance Opportunity for Presidents Club New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and ca

Datadog is seeking an Analyst Relations Principal to help shape and scale our global Analyst Relations (AR) program. In this role, you will lead strategic engagement with industry analysts across observability, AI, and adjacent cloud technologies, ensuring they have a clear understanding of Datadog’s platform, innovation, and long-term vision. You will partner closely with Product Management and Product Marketing to translate complex technical capabilities into compelling narratives, while bringing analyst insights back into the business to inform strategy and positioning. This is a highly cross-functional role that blends strategic thinking with operational excellence and offers strong visibility across senior leadership. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and drive the global analyst relations strategy across Datadog’s observability and AI portfolio Build and maintain trusted relationships with key analysts across firms such as Gartner, Forrester, and IDC Partner with Product Management and Product Marketing to craft clear, differentiated narratives aligned to market trends Lead strategy, preparation and execution of analyst evaluations and research cycles, ensuring high-quality submissions Prepare senior leaders for analyst briefings with structured messaging and executive-ready materials Synthesize analyst insights into actionable recommendations for product strategy and go-to-market alignment Who You Are: 8+ y

Mid-Market Account Executive As an Account Executive on our Mid-Market Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across mid-to-large size organizations. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. Mid-Market reps have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus entirely on net-new logo acquisition Convert inbound leads to closed opportunities Leverage tools such as Sales Navigator and DiscoverOrg Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users (SRE, DevOps, DevSecOps) Multi-thread into different departments of a complex organization Collaborate with Sales Development Representatives to drive top of funnel activity Manage the full sales cycle, including negotiations and on-site technical demonstrations Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Who You Are: Experienced in hunting and closing net new logos Able to strategically map out and break into large scale organizations Curious, motivated, and driven as a sales person Bold on the phones and creative in your emails Able to sit up to 6 hours, traveling to and from client sites via auto, train, or air, up to 30% of the time Benefits and Growth: High income earning opportunities based on self performance Opportunity for Presidents C

Datadog is seeking a strategic, visionary, and results-oriented Senior Director, Growth Marketing – Organic Growth (SEO/GEO/PLG) to lead our organic acquisition strategy across traditional search engines and emerging AI/LLM platforms. This leader will own the vision, strategy, and operating model responsible for driving measurable growth in organic traffic and inbound pipeline through content programs, off-page authority, and AI/LLM discoverability initiatives. In this role, you will lead a team of organic growth specialists, while partnering closely with Website Experience, Product Marketing, and Engineering teams. You will define Datadog's long-term organic growth strategy, establish investment priorities, and ensure the organization is positioned to win across an increasingly complex discovery ecosystem. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own Datadog’s content-led SEO/GEO/PLG strategy, defining the topics, formats, and ecosystems that drive measurable growth in traffic and pipeline Lead, coach, and develop a high-performing team Identify and prioritize high-impact content opportunities across product areas and influence cross-functional teams to bring that content to life Map and optimize Datadog’s presence across the full ecosystem of LLM-ingested content (e.g., YouTube, Reddit, review sites) to improve AI-driven discoverability Design and execute a comprehensive off-page strategy, including link acquisition, digital PR, and authority-building initiatives Partner closely with the Website Experience team, who owns technical SEO, to ensure content is effectively surfaced, indexed, and performant Create and contribute to high-impact content (e.g., flagship pieces, new formats, or experimental channels), setting the standard for qualit

Senior Mid-Market Account Executive As a Senior Mid-Market Account Executive on our Mid-Market Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers mid-to-large size markets (1000-5000HC). Senior sellers work majority autonomously following a well-defined framework and methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. Mid-Market reps have the opportunity to grow their careers in Sales, develop as individual contributors or into leadership, and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace, in the office three days per week, to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus entirely on net-new logo acquisition; proven in and committed to self-prospecting Leverage tools such as Sales Navigator and DiscoverOrg and the established framework and methodology in place Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users Manage complex and lengthy deal cycles autonomously Collaborate seamlessly across the business including with SDRs to drive top of funnel activity, with Sales Ops, Engineering, Project Management, and more Manage the full sales cycle, including negotiations and on-site technical demonstrations Leverage the ecosystem, network, partners environment </ul

Director, Security Channels - North America As the Director of Security Channels you will drive incremental revenue for Datadog by building and scaling a highly capable partner community. In this role, you will be responsible for managing Sr. Partner Managers & Principal Partner Managers (individual contributors) within your organization who are aligned to specific Security Partner relationships in North America. Additionally, your team will recruit, develop, and manage new Datadog Security Partners. The role reports into the Sr. Director of Channels & Alliances, North America and works cross functionally with marketing, sales, field enablement, product, sales ops, and legal to build, manage, and scale the Datadog Partner business in the region. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Hire, develop, and manage a high-performing team by recognizing exceptional talent and coaching them for success in their role Identify and recruit new companies into the Datadog Partner Network to drive incremental revenue and deliver successful outcomes for end customers Accelerate existing Datadog Partners’ business through business and technical enablement and successfully executing go-to-market activities Collaborate closely with Datadog’s regional enterprise and commercial sales organizations as well as regional marketing and customer success teams to drive incremental revenue for the region. Serve as executive regional sponsor for key partnerships including top GSI channel partners. Own regional metrics and reporting to Datadog leadership. Who You Are: 5+ years of experience in leadership including hiring and developing sales and partner personnel 10+ years of experience in business development, strategic al

Datadog is looking for a driven, entrepreneurial Customer Marketing Manager to join our Corporate Marketing team — a group of talented professionals responsible for sourcing, creating, and amplifying stories of customers who are achieving meaningful technology and business outcomes with Datadog. This role is designed for marketers who thrive in dynamic environments, are passionate about building genuine customer relationships, and know how to turn great stories into compelling, data-driven programs. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Source and track opportunities to promote customer wins by working with cross-functional partners across product marketing, partner marketing, sales, customer success, marketing operations, demand generation, and more Track and report on program performance, including participation rates, customer reception, content output, and influenced pipeline and closed deals Build a portfolio of customer advocates through online and in-person engagements to source strong stories and promotional opportunities Interview customers and product leaders — in-person and on camera — to produce customer marketing assets, like case studies, video testimonials, promotional quotes, and slides Design, deliver, and continuously optimize programs and incentive strategies that attract customers to participate in advocacy activities Lead programs that drive high-quality customer reviews to peer review sites such as Gartner Peer Insights, G2, and TrustRadius Influence how the broader team operates by modeling best practices, championing process improvements, and driving adoption of AI tools and cross-team efficiencies Who You Are: You have 4+ years of experience in customer marketing and/or advocacy for a B2B technology company

The Detection Platform organization is responsible for helping customers identify, understand, and act on issues across their environments through alerting, event intelligence, and autonomous detection capabilities. As Director, Detection Platform, you will lead a group of engineering managers and teams responsible for foundational alerting infrastructure, event management, monitor creation experiences, and AI-powered detection systems. This role sits at the center of Datadog’s efforts to evolve how customers detect, investigate, and respond to operational issues at massive scale. You will partner closely with Product Management, Applied Science, Design, and Engineering leaders to shape the future of detection and observability experiences for Datadog customers while leading a growing organization of engineers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Lead a multi-team engineering organization responsible for alerting, event management, monitor creation experiences, and autonomous detection capabilities. Define and execute the technical and organizational strategy for the Detection Platform while aligning stakeholders across Engineering, Product, Design, and Applied Science. Drive innovation in AI-powered detection, anomaly identification, and signal generation that helps customers proactively identify and resolve issues. Scale highly available platform systems that process hundreds of millions of evaluations while maintaining reliability, performance, and operational excellence. Develop and mentor engineering managers and technical leaders, fostering a culture of execution, collaboration, and technical rigor. Champion customer-centric product thinking by balancing platform investments with intuitive user experiences and measurable customer

As an Account Executive (AE) on our Commercial Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across small to midsize markets. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. AEs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Focus on net-new logo acquisition via outbound activity Become a Datadog expert through continued product and sales trainings Manage the full sales cycle, including technical demonstrations and negotiation Collaborate with Sales Development Representatives to drive top of funnel activity Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end-users Who You Are: Curious, driven, and motivated as a sales person Creative in how you map and break into accounts Able to learn from feedback and champion a growth mindset Comfortable operating in a highly technical, fast paced environment Experienced in carrying quota, with a proven track record of success Fluent in Portuguese Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message