Product Support in United States

About the Role We are seeking a Cloud Infrastructure Engineer to help design and evolve the platforms that power OpenAI’s products. In this role, you will be a hands-on technical leader, driving the architecture, scalability, reliability, and security of critical infrastructure systems. You will help define how we build and operate infrastructure at the next order of magnitude, while influencing technical direction across teams. This role is both deeply technical and highly strategic, requiring strong ownership, sound judgment, and the ability to partner effectively across engineering, product, and research organizations. In this role, you will: Design and build scalable, reliable, and secure infrastructure platforms that power OpenAI products Evolve cloud infrastructure abstractions that enable rapid product development across teams Architect systems to support significant growth, performance, and operational complexity Improve server orchestration, networking, distributed systems reliability, and infrastructure security posture Influence technical direction and infrastructure strategy across multiple teams Partner closely with product, research, and engineering teams to align infrastructure with evolving needs Own operational excellence, including participation in on-call rotations, incident response, and production readiness Mentor engineers and raise the overall technical bar of the organization Contribute to a culture of high ownership, low ego, and thoughtful collaboration You might thrive in this role if you: 8+ years of experience building and operating large-scale infrastructure systems Deep expertise in Kubernetes and container orchestration at scale Strong experience designing cloud abstractions and platform infrastructure (AWS, GCP, Azure, or similar) Proven track record of leading complex technical initiatives across teams Experience operating highly reliable, secure, and scalable distributed systems Security engineering experience or security backgroun

About the Team OpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI and supporting OpenAI’s growth. If you're passionate about doing significant and unique work, this team is for you. The team comprises professionals from diverse fields, including technology, AI, privacy, IP, corporate, employment, tax law, regulatory, and litigation. About the Role As a Senior Corporate Counsel, M&A, you will support and lead mergers, acquisitions, joint ventures, investments, warrants, infrastructure financings and other corporate transactions through the full lifecycle and provide strategic advice to the business on a broad range of transactional matters. This is a unique opportunity to be directly involved in the forefront of the legal and technology field. This role will work closely with our Corporate Development, Finance, Product & Research, People, and other teams and report to our Deputy General Counsel, M&A, Investments and Strategic Transactions. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead and support mergers, acquisitions, joint ventures, investments, partnerships and other strategic transactions through the full lifecycle, including opportunity assessment, deal structuring, negotiation, due diligence, and execution Draft, review, and negotiate transaction documents, including definitive agreements, letters of intent, and ancillary documents. Provide strategic advice to the corporate development team, senior management and other internal stakeholders regarding transactions and M&A strategy and deal execution. Work collaboratively with multiple cross-functional teams across the company, including on post-transaction and integration matters. Support the corporate legal team on a broad range of corporate matters, including financings, liquidity events,

About the Team The Cooperative AI team is scaling OpenAI with OpenAI. We are building a model-powered scaled automated workforce and knowledge system that evolves and learns alongside a human workforce. By leveraging OpenAI’s state-of-the-art models and technologies, some already in production, others still in the lab, we develop systems that reason and work autonomously for a wide variety of operational work. We leverage real workloads for critical systems across finance, sales, customer support, integrity, product insights, internal operations, and more in order to drive insights into product and industry. We partner closely with internal teams and external customers globally, operating in a hyper-fast feedback loop where many of our users are just a few steps away. This proximity allows us to iterate quickly, validate impact in real time, and accelerate industry impacting learnings and systems builds. We are a highly multidisciplinary, self-contained team focused on transforming the workplace via smart systems, knowledge, scalable and reliable primitives that apply world-class AI capabilities across domains. Our mission is to learn fast and transform how humans collaborate with AI at scale. About the Role We are looking for a hands-on Engineering Manager to lead a small, fast-moving team building AI-powered automation systems that redefine how work gets done across OpenAI. This role sits at the intersection of applied AI, research, and product engineering. You’ll lead a team that builds systems that know how to learn from humans, and carry real workloads across, sales, support, finance, IT, and more, while staying deeply involved in the technical work. You will operate in a highly iterative environment, deploying systems directly to internal users, gathering rapid feedback, and evolving solutions in real time. This is a high-ownership role for someone excited about building 0→1 systems, working closely with customers, and shaping how AI transforms operational wor

About the Team OpenAI’s Platform and Infrastructure Engineering organization advances the mission of deploying artificial general intelligence (AGI) for the benefit of all by delivering secure, scalable, and resilient technology solutions. Our team builds and maintains robust infrastructure that safeguards OpenAI’s data and systems while ensuring employees are well-equipped and seamlessly connected. By prioritizing security, reliability, and user-centric solutions, we empower OpenAI employees to drive impactful AI research, corporate operations, and product innovation. About the Role As a Software Engineer: Internal Applications, Enterprise, you will build internal products that make technology support and administration safer, faster, and less dependent on manual intervention. You will help reduce reliance on broadly privileged human actions, turn recurring technology problems into paved paths, and build agentic systems that can help resolve tickets end to end. A core part of the role is building the interfaces that bring employees, AI agents, and human responders together in a shared ITSM experience, with the right context, controls, and handoffs at each step. We are seeking engineers who enjoy working across frontend and backend layers on ambiguous, high-leverage enterprise problems. You should bring strong product judgment, solid backend engineering fundamentals, and an interest in building software that changes how technology support, system administration, and agent-assisted operations are delivered. The best fit will care as much about the quality of the operator and employee experience as the correctness of the backend systems behind it. In this role, you will: Build frontend experiences that let employees request help, let agents gather context and take safe actions, and let human responders review, approve, or take over without losing the thread. Reduce reliance on broadly privileged manual actions by replacing them with narrow, auditable, policy-aware aut

About the team OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships. About the Role As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in NYC. We use a hy

About the Team The Premium team owns some of the highest-leverage customer-facing levers in ChatGPT’s consumer revenue business, spanning the paid customer journey: helping users understand the value of paid plans, convert with confidence, and continue finding lasting value in their subscription. Our work is highly cross-functional, partnering with Product, Data Science, Design, FinEng, Finance, Legal, Support, and Marketing to improve free-to-paid conversion, renewal, customer lifetime value, and revenue while keeping the experience trustworthy, scalable, and low-friction. In This Role, You Will: Lead and scale an engineering team responsible for some of ChatGPT’s most important subscription and monetization experiences. Own the technical execution for Premium customer experiences across plan merchandising, paywalls, upgrade flows, checkout UX, plan management, renewals, downgrades, and cancellation. Partner with Product and Data Science to run high-quality experiments across upgrade, trial, renewal, downgrade, and cancellation flows. Improve key subscription metrics including conversion, renewal, churn, ARPU, and lifetime value. Build reliable customer-facing Premium experiences for purchase, plan management, renewal, downgrade, cancellation, and access-related states at scale. Partner closely with FinEng and other platform teams to evolve the billing, payments, and entitlement capabilities that power Premium experiences. Collaborate closely with Product, Design, Data Science, Finance, Legal, Support, and Marketing on monetization strategy and execution. You Might Thrive in This Role If You: Have 5+ years of engineering management experience, Have strong technical expertise in backend, frontend, or full-stack development, with experience building growth-oriented features. Have a track record of improving conversion, retention, or monetization through experimentation and data-driven product engineering. Are experienced with subscription products, plan merchandising

About the team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the role We’re looking for an Account Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Has 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role. Has experience managing advertiser or agency r

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Cloud Partner Solutions Engineering team's mission is to support co-sell objectives with Cloud Service Provider (CSP) partners by driving customer success through use case wins and go-lives, product integration launches, field enablement, and joint marketing campaigns and initiatives. As a Cloud Partner Solutions Engineer, you will own one or more hyperscaler partnerships end-to-end — combining deep technical credibility with the business acumen and program management skills to translate that technical work into measurable partner and customer outcomes. This is not a purely technical role and not a purely functional one: success requires you to be equally comfortable architecting a cross-cloud Iceberg solution with a partner SA team and leading a joint executive business review with cloud partner and Snowflake field leadership. KEY RESPONSIBILITIES: Partner Strategy & GTM Program Ownership • Own the overall joint GTM strategy and execution plan for your assigned cloud partner(s), aligning Snowflake's field priorities with cloud partner co-sell programs and market initiatives. • Build and manage a portfolio of cloud partner product integrations and joint solutions — from business case through launch — ensuring each delivers measurable field and customer value. • Deve

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Manager, Quote to Cashleads quote-to-cash product and process enhancements for assigned region, balancing competing priorities across product and sales teams while coordinating closely with the Virtual Back Office (VBO) usage metering system. This role provides leadership to resources supporting the Configure, Price, and Contract Management workstreams and is accountable for resolving financial issues and discrepancies between systems.

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Manager, Quote to Cashleads quote-to-cash product and process enhancements for assigned region, balancing competing priorities across product and sales teams while coordinating closely with the Virtual Back Office (VBO) usage metering system. This role provides leadership to resources supporting the Configure, Price, and Contract Management workstreams and is accountable for resolving financial issues and discrepancies between systems.

Topgolf is looking for a Unity Developer to join our Games team and help build the next generation of interactive experiences played by millions of Guests across our venues. This role sits at the intersection of game development, real-world sports, connected venues, and large-scale entertainment technology. You will build and ship Unity-based games and experiences that run in Topgolf bays, using ball-tracking data, venue systems, real-time scoring, and engaging game mechanics to create fun, social, competitive gameplay. You will work closely with game designers, artists, UX/UI designers, QA, product owners, and platform engineers to deliver high-quality games from prototype through national rollout, with guidance from senior engineers on more complex technical decisions. Responsibilities Develop, maintain, and optimize Unity games and interactive experiences for Topgolf venues. Build gameplay systems, UI, animation, scoring, camera behavior, effects, and game-state logic. Integrate Unity games with internal Topgolf services, APIs, tracking systems, configuration tools, and venue hardware, with support from senior engineers on architecture decisions. Work with designers and product owners to turn game concepts into playable prototypes and production-ready experiences. Collaborate with artists and technical artists to implement assets, shaders, VFX, animations, and performance-conscious visuals. Support QA by fixing bugs, improving testability, and helping diagnose issues found in venue and local test environments. Write clean, maintainable, well-structured C# code and contribute to code reviews. Help improve build, deployment, and development workflows where needed. Optimize performance for venue hardware and ensure games run reliably in a live entertainment environment. Participate in technical planning, estimation, and sprint ceremonies. Help mai

The Best Players Need the Best People. This position is responsible for developing platforms and technology solutions across the Golf Technologies department portfolio — including our competitions platforms, statistics platforms, and data delivery platforms. Working with internal and external partners, the incumbent will design and ship complex features and services, owning multi-month projects with real ambiguity. The Senior Software Engineer is a senior technical team member with a strong delivery focus. This role translates fuzzy product or operational needs into clear technical plans, contributes deeply on delivered technical solutions, and weighs reliability, cost, security, and delivery speed. The role works with AI tools and technologies on a day-to-day basis to accelerate delivery and build smarter solutions — from AI-assisted development to incorporating AI/ML capabilities into our platforms. The Senior Software Engineer contributes to technical decisions in design reviews, ensures work items are developed against current standards and best practices, and ensures our applications are future-proofed for further features. The role provides technical support to the Director Software Engineering and VP of Engineering. QUALIFICATIONS Bachelor’s degree in inf

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing Titleist is seeking a dynamic, personable, and highly motivated Fitting Specialist to join our elite fitting team, supporting the Jacksonville, FL territory. In this role, you will deliver exceptional club fitting experiences at consumer events, tournaments, and Titleist fitting activations, helping golfers find the equipment that maximizes their performance. As a trusted Titleist brand ambassador, you will leverage industry-leading fitting technology and product expertise to provide personalized recommendations, coordinate event logistics, and build lasting relationships with golfers. This role supports approximately 130-150 events per season, primarily Tuesday through Saturday, and plays a key part in shaping the performance and loyalty of golfers across the region. What You Bring 2+ years of club fitting experience with a passion for golf performance and equipment technology Exceptional customer service, communication, and relationship-building skills Strong Titleist or golf equipment product knowledge with confident presentation abilities Experience using fitting technology, including TrackMan and mobile applications Highly re

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing The Planning & Inventory Analyst plays a pivotal role in driving supply chain performance through demand planning, inventory management, procurement execution, and data-driven decision-making. This position is responsible for developing and maintaining demand forecasts, optimizing inventory levels, managing purchase orders, and ensuring product availability while balancing cost and service objectives. Working cross-functionally with Sales, Finance, Operations, Product Management, Merchandising, and Sourcing teams, the analyst provides actionable insights through reporting and analytics, supports S&OP processes, manages product lifecycle planning, and helps execute sourcing and replenishment strategies. The role also champions continuous improvement initiatives, leveraging planning systems and business intelligence tools to enhance forecast accuracy, inventory performance, operational efficiency, and overall business results. What You Bring Bachelor’s degree required; APICS/CPIM or other supply chain certifications are a plus. 3+ years of experience in demand planning, inventory management, procurement, supply chain analytics, or related supply chain functions. Experience within consumer goods, apparel, foo

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Collaborate with other Design, Product, and Development managers to ensure alignment across projects Collaborate with Design and cross functional teams to ensure Design team quality, efficiency and velocity meets team needs Develop deep understanding of customer journeys, personas and segmentation within your portfolio of projects Translate complex cognitive challenges across multiple projects into elegant user experiences delivered across multiple channels Gain stakeholder support for designs by clearly communicating design vision and rationale Conceptualize, design and define breakthrough user experiences, drawing inspiration from research, user goals, and the world around you Required Qualifications 7+ years of professional work experience Has a minimum of 5 years’ experience in Desktop, native app design, including XD and visual design Has proven experience in driving and delivering design from initial concepts to in-market experiences Has 3 ye