Product Support Operations Associate in Austin

What we’re doing isn’t easy, but nothing worth doing ever is. Diligent builds helpful robots that work safely and autonomously in real world environments. We move quickly, solve messy problems, and care deeply about reliability at scale. We’re hiring a Manufacturing Reliability Engineer to own production test for our robots at our contract manufacturer: you’ll design and run robust end-to-end test protocols, provision fleets of robots for production, and own the KPIs that define production quality. This role is based in Austin, TX. However, the position will require 50% travel to the Milwaukee, WI area and requires close collaboration across software, hardware, operations, and product engineering teams. Key Responsibilities End-to-end test process ownership. Create, validate, and maintain production test protocols and gating criteria from incoming inspection through final test and shipment. Provisioning of bots. Design and operate provisioning flows (imaging, firmware deployment, configuration, validation) and the tooling/fixtures needed to provision and handoff robots for production. KPIs and continuous improvement. Own key production metrics — First Pass Yield (FPY), cycle time, and test coverage — and drive continuous improvements to meet throughput and quality targets. Test automation & infrastructure. Architect, implement, and maintain automated test frameworks, harnesses, and test rigs used at the CM site. Ensure tests are stable, fast, and provide actionable failure data. Cross-functional escalation & RCA. Lead root-cause analysis for field and production failures; coordinate corrective actions with design, firmware, and CM engineering to close quality loops. On-site production leadership. Be the onsite technical authority at the contract manufacturer: train operators, debug failures on the line, and continuously refine processes with CM partners. What Success Looks Like Improved FPY and reduced rework rates across production builds. Reduced per

About the job Lead the team that proves our AI silicon performs reliably before it reaches customers. You will build and lead Graphcore's characterisation capability for next generation silicon and system platforms. Your work will help ensure our products perform consistently across real world conditions. You will define bring up and characterisation strategies, lead technical execution, and shape the lab infrastructure needed for success. You'll work across silicon, hardware, manufacturing, architecture and product teams to solve complex engineering challenges. This is a hands on leadership role with the opportunity to influence both product design and how Graphcore validates future AI systems. The team and culture This is a newly formed team within Manufacturing Operations. You'll have the opportunity to establish how the team works while building strong partnerships across engineering and operations. Day to day, you'll work closely with architecture, silicon, hardware, production test and product teams. Decisions are driven by data, technical evidence and close collaboration across disciplines. We value ownership and clear communication. You'll be trusted to lead technical direction, remove blockers and help teams make progress with confidence. What we're looking for Essential Proven track record of delivering complex technical projects as an individual contributor, manager, or project manager, with the ability to work independently and drive execution. Strong expertise in silicon digital device design, bring-up, characterisation, and silicon process technologies, with an understanding of their impact on transistor- and system-level performance. In-depth knowledge of high-performance processors, system-on-chip (SoC) architectures, and high-speed digital interfaces such as PCIe, Ethernet, and DDR. Experience with measurement automation, data analysis, and scripting/coding to develop automated test and analysis workflows, with familiarity of ATE systems and t

Principal Embedded SW/FW Engineer (Bringup) - Austin, Tx, USA Job Summary We have an exciting opportunity to be part of a collaborative, cross-functional development team validating cutting-edge, high-performance AI chips and platforms. You will play a key role in supporting new product introductions and post-silicon validation. Working within the Post-Silicon Validation team, you will be involved with bringing first silicon to life, functionally validating it and working closely with many other teams to help it become a fully characterised and working product, reporting project status/progress to program management on a regular basis. You will have the opportunity to provide technical guidance to other engineering team members. In this role, you can leverage our experience and industry knowledge to architect and drive implementation of continuous improvements to test infrastructure and processes. The Team The Post-Silicon Bringup team sits within the Architecture and Validation team, we are responsible for bringup and validation of new silicon when it returns from manufacture, enabling and supporting the production SW and FW teams to bring up their software and supporting the Silicon Characterisation team. Responsibilities and Duties Plan, design, develop and debug silicon validation tests in bare metal C/C++ on FPGA/Emulator prior to first silicon Deploy silicon validation tests on first silicon and debugging them Develop automated test framework and regression test suites in Python to optimize validation efficiency Collaborate closely with engineers from many other disciplines on a variety of topics Work with Validation and Production Test engineering peers to implement best practices and continuous improvements to test methodologies Analyse test results, identify and debug failures/defects Contribute to shared test and validation infrastructure Provide feedback to architects Candidate Profile Essential: Understanding of ML

We are looking for a disciplined and dynamic, Lead System Engineer – compute blade and rack Validation to join our growing compute rack validation team. As a diligent leader in Systems Engineering, you will drive multiple aspects of validation throughout the life cycle of the program. In this high visibility position, you will be part of a leading team to innovate and improve system bring-up and enablement abilities, as well as silicon and system validation to deliver the highest quality, industry leading technologies to market. Your technical leadership skills, validation and debug expertise will be necessary towards product development, definition, root cause and resolution. Your agility and collaborative approach will be essential to work within System Validation & other engineering teams (System Architects, SoC and Rack FW etc). The technical leader will be driving keys areas of system validation including leading first silicon & system bring-up (nodes and rack level systems) - rack level systems and blades will be based of ARM server architecture. Candidate will be immersed in challenging system enablement work, system validation (end-to-end) methodology, tests development and execution as well as triage/debug of critical issues to meet critical program milestones at POR quality. The candidate will also be a key contributor to state-of-the-art HW and lab capabilities for Grapchore’s system engineering. The candidate should be able to work in a global environment while maintaining a synergetic culture. Primary Responsibilities: Lead the systemenablement (including first silicon and other FW components) to ensure system capabilities are brought up as per plan of record and system architecture spec. Drive organization wide methodology for Firmware integration and best known configuration (HW/FW/SW) usage model by leading the release of deployment ready solutions. Develop key methodologies, lab HW and system SW capabilit

About Graphcore At Graphcore, we’re building the future of AI compute.We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale.As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem.To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world.We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence. Job Summary We are looking for an experienced Silicon Test Engineer to join our Product Test and Diagnosis Department (PTD). This is a pivotal role and will involve building a team of engineers to develop System Level Test (SLT) capability within the company. Working closely with a cross-functional team you will implement SLT tests for a family of next generation AI Processors. The ideal candidate should have a focus on quality and demonstrate a good understanding of the importance of production test on the success of a product. T hey will have a proven Functional Test or ATE Test Engineering background, and will have a pragmatic, hands-on and flexible approach to a fast-changing environment. The Team The Product Test and Diagnostics team’s role is to detect and manage hardware defects that arise from the manufacture and use of our products. This covers chips, boards and finished systems and takes place both in the manufacturing sites and in the field. Responsibilities and Duties Managing a team of

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Senior Manager, Quote to Cashleads quote-to-cash product and process enhancements for assigned region, balancing competing priorities across product and sales teams while coordinating closely with the Virtual Back Office (VBO) usage metering system. This role provides leadership to resources supporting the Configure, Price, and Contract Management workstreams and is accountable for resolving financial issues and discrepancies between systems.

ABOUT THE BRAND: Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com A Customer Service Representative is responsible for managing a variety of inbound queue customer service calls representing all channels of the e-commerce CGI business, including CallawayGolf.com, CallawayGolfPreowned.com, OdysseyGolf.com, CallawayGolfVIP.com, and CallawayGolfGiftCard.com. In addition to queue customer service calls, the role will be responsible for operational order queues and consumer email from said CGI channels. ROLES AND RESPONSIBILITIES Answer incoming queue Customer Service calls. Provide exceptional consumer assistance through product knowledge and technical insight. Proactively manage operational queues through e-mail responses, call-backs, and inventory updates. Establish and maintain an influential customer service culture and provide t

ABOUT THE BRAND: Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com * Hybrid position in Austin, TX* What You'll Do Design, build, and maintain storefront features using Next.js 16 (App Router, Server Components, Server Actions, Cache Components, Turbopack), deployed and hosted on Vercel. Integrate front-end applications with Salesforce Commerce Cloud (SFCC) via SCAPI / Open Commerce API (OCAPI), including product, category, pricing, promotions, cart, and checkout data. Build and consume GraphQL and/or REST services connecting the storefront to SFCC and other commerce microservices. Embrace an AI-first development workflow by effectively leveraging modern AI-assisted software development tools (such as Claude Code, Codex, GitHub Copilot

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further! The Director of Strategic Alliances - Consumer Products will be responsible for the success of partner relationships. In this role, you will build scalable processes to understand, predict, and maximize partner value, usage and revenue. What You'll Do: Management of Key Consumer Security Alliances Cultivate relationships with key stakeholders and company executives ensuring effective governance of the relationship, protecting SpyCloud’s assets, and maximize the long-term value for SpyCloud, our partners, and their customers. Develop and execute detailed road maps for go to market strategy with partners to identify and create a plan to improve partner revenue. Develop partner value propositions and playbooks, partner programs, marketing strategy, and partner agreements. Track progress, including reporting of the KPIs, as well as leading periodic health checks. Report out on a regular weekly, monthly, and quarterly cadence to all key stakeholders, with a strong analytical approach and crisp communication style. Partner Product Management Guide partner product and development teams through onboarding, integration and maintenance of SpyCloud solutions in partner ecosystem Leverage partner relationships to discover desired features/product enhancements, industry changes and developing technology requirements. Requirements: At least 5 years of combined in Partnerships,Business Development and/or Strategic Account Management experience. Startup experience preferred. Mean

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Enterprise Account Executive will drive C1’s growth by identifying, structuring, and closing strategic deals with large enterprise organizations. This role will expand CLEAR’s networked identity platform across industries by building high-impact relationships and delivering scalable, revenue-generating deals. What you'll do: Drive enterprise growth by sourcing, developing, and closing strategic partnerships across key industries Own the full deal lifecycle from prospecting through negotiation, contracting, and launch Build and manage a robust enterprise pipeline, leveraging outbound efforts, industry relationships, and market insights Partner cross-functionally with Product, Legal, Security, and Partner Success to align solutions with partner needs and CLEAR capabilities Represent CLEAR externally through executive meetings, industry events, and thought leadership to strengthen market presence How you'll measure success: Total contract value (TCV), annual contract value (ACV), and revenue generated from enterprise partnerships Pipeline growth, conversion rates, and deal velocity across enterprise opportunities Number of new enterprise logos and expansion within existing partners Successful launch and activation of enterprise partnerships What you're great at: 8+ years of experience in enterprise business development, partnerships, or B2B sales within SaaS, identity, fintech, or enterprise technology Proven track record of sourcing, negotiating, and closing complex, high-value enterprise deals Strong executive presence

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview: Join the Zynga Poker Analytics Team Zynga Poker is seeking a Principal Data Analyst to help drive decisions that impact millions of players worldwide. At Zynga, Principal is the next step above Senior; a great fit for analysts ready to take on broader ownership and scope. As part of our analytics team, you'll play a crucial role in shaping the future of our game through data-driven insights. Here's how you'll shape the player experience: Product Strategy: Analyze long and short-term trends to deliver insights that influence product direction Experimentation: Design, conduct, and analyze statistically sound experiments that drive measurable impact Business Intelligence: Maintain comprehensive dashboards and ETL pipelines to keep the organization informed on game performance Game Integrity: Enha

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the team The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify needs for integration with existing enterprise systems and services, workflow and process automation, or customization of the DevRev platform to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals. Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development and AI/ML skills to ensure our customers get the most out of the DevRev platform. About the role As a Forward Deployed Architect, you will serve as a hands-on senior technical architect on the Applied AI Engineering team, owning the end-to-end design and delivery of AI-driven business transformation projects. You will work closely with pre-sales teams to scope technical integration and implementation strategies, translating business requirement

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the team The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify needs for integration with existing enterprise systems and services, workflow and process automation, or customization of the DevRev platform to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals. Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development and AI/ML skills to ensure our customers get the most out of the DevRev platform. About the role As a Forward Deployed Engineer at DevRev, you will work closely with our post-sales Customer Experience team to help customers unlock value through AI. You will design and deploy intelligent agents, automated workflows, and integrations that transform how customers operate — connecting DevRev to their broader ecosystem and putting AI to work across

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role We are looking for a Senior Data Engineer to help build and evolve the data platform that powers critical business decisions and customer-facing experiences. You will own significant parts of our data architecture that is main powerhouse of DevRev Computer’s memory for accurate and efficient Answers. As a part of data team, you will design and operate scalable data systems, and work closely with Software Engineering, AI Agent teams, Data Science, and Product teams to turn complex data requirements into reliable, high-quality data products. This role is ideal for an experienced engineer who enjoys solving challenging problems involving large-scale data, distributed systems, database architecture, and performance optimization. You will have significant technical ownership and the opportunity to influence the direction of our agentic data platform while helping raise the engineering bar across the team. Responsibilities Own data architecture for large-scale, high-impact projects, making thoughtful tradeoffs across scalability, reliability, performance, maintainability, and operational cost. Design, build, and operate scalable data pipelines and data systems that reliably ingest, transform, store, and serv

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the Role As part of the Revenue organization at DevRev, we are growing our team and hiring talented, ambitious, and AI-native Sales Development Representatives (SDRs) in Austin, Texas. As an SDR at DevRev, you will operate at the intersection of sales, AI, and customer intelligence. Your mission will be to expand DevRev's customer base, generate qualified pipeline, and help shape our go-to-market strategy. Rather than relying solely on traditional prospecting methods, you will leverage AI-powered tools and workflows to identify opportunities, personalize engagement, and build meaningful relationships with prospective customers at scale. In this role, you'll work closely with Sales, Marketing, Product, and Engineering teams to refine messaging, uncover market insights, and continuously improve how we engage with customers. Our office is located off 6th Street, and we work in-office three days per week. What You'll Do Expand our pipeline by identifying and engaging high-quality prospects across target accounts and market segments. Research accounts, stakeholders, and buying signals using AI-powered tools and modern prospecting techniques. Build personalized outreach campaigns across email, phone, text, social, and emer