The Technical Solutions (TS) Enablement team empowers Datadog's global post-sales organization—including Support, Customer Success, and Sales Engineering—with the skills, tools, and resources they need to deliver world-class customer outcomes. As a Senior TS Enablement Program Manager supporting Sales Engineering , you'll own the design and execution of complex, high-visibility enablement programs that drive lasting change across the TS organization. You'll operate with significant autonomy, lead cross-functional initiatives, and serve as a senior voice within the Enablement team—partnering closely with leadership to translate business priorities into measurable enablement impact at scale. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the end-to-end strategy and execution for complex, global enablement programs—managing multiple concurrent workstreams across regions, functions, and timelines with limited guidance. Lead cross-functional stakeholder relationships with senior partners across StratOps, Product, TS Leadership, and the People Team—negotiating scope, aligning on priorities, and driving accountability without positional authority. Translate business goals and OKRs into multi-quarter program roadmaps; communicate priorities, trade-offs, and progress to leadership with clarity and a clear point of view. Design and implement comprehensive metrics frameworks to measure change adoption and program effectiveness; pull and analyze Salesforce and LMS data to track performance against KPIs; present findings to senior stakeholders and iterate for lasting impact. Build and deliver executive-ready materials that tell a compelling business story—translating complex data, program updates, and regional insights into structured narratives with clear
Jobs in United States
Product Support Operations Associate in United States
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Explore current product support operations associate jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers. As a part of the early team, you’ll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers’ needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Develop and maintain strong relationships with key stakeholders at Linear’s largest customers - act as the primary point of contact for customer inquiries, concerns, and feedback Become a product expert and help customers use Linear to drive business outcomes Drive customer onboarding and training on Linear’s features and best practices; continually strive to expand the usage and adoption of Linear within accounts Be the voice of the customer; advocate for customer needs internally, collaborating with product, sal
What you’ll do Own and evolve the Quality Management System (QMS) to support a regulated medical device development program, including design controls and DHF maintenance. Establish and enforce requirements traceability: user needs → design requirements → verification/validation artifacts and change control. Define and run the program-level V&V strategy (verification, validation, and test coverage), including test plans, protocols, reports, and acceptance criteria. Drive risk management activities (e.g., DFMEA / PFMEA, hazard analyses) and ensure mitigations are reflected in requirements and verification. Lead document control: reviews, approvals, training, retention, and audit readiness. Partner with engineering to make quality “native” to the dev workflow (automated testing, release gates, software configuration management). Prepare the program for audits and inspections, including hands-on audit leadership. What we’re looking for Senior experience leading quality for complex hardware + software products in a regulated environment. Deep familiarity with design controls, DHF, document control, risk management, and verification planning. Strong systems thinking and the ability to translate ambiguous product intent into testable requirements. Comfortable collaborating directly with multidisciplinary engineering (recon/ML, embedded, mechanical, EE, cloud). Useful experience Regulated product quality leadership (ISO 13485 / 21 CFR 820 or equivalent), including audit readiness and FDA-facing work. eQMS + document control fluency (e.g., Greenlight Guru) that integrates cleanly with modern engineering workflows.
From $116K/yr
The Technical Solutions (TS) Enablement team empowers Datadog's global post-sales organization—including Support, Customer Success, and Sales Engineering—with the skills, tools, and resources they need to deliver world-class customer outcomes. As a Senior TS Enablement Program Manager supporting Global Support Engineering, you'll own the design and execution of complex, high-visibility enablement programs that drive lasting change across the TS organization. You'll operate with significant autonomy, lead cross-functional initiatives, and serve as a senior voice within the Enablement team—partnering closely with leadership to translate business priorities into measurable enablement impact at scale. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Own the end-to-end strategy and execution for complex, global enablement programs—managing multiple concurrent workstreams across regions, functions, and timelines with limited guidance. Lead cross-functional stakeholder relationships with senior partners across StratOps, Product, TS Leadership, and the People Team—negotiating scope, aligning on priorities, and driving accountability without positional authority. Translate business goals and OKRs into multi-quarter program roadmaps; communicate priorities, trade-offs, and progress to leadership with clarity and a clear point of view. Design and implement comprehensive metrics frameworks to measure change adoption and program effectiveness; pull and analyze Salesforce and LMS data to track performance against KPIs; present findings to senior stakeholders and iterate for lasting impact. Build and deliver executive-ready materials that tell a compelling business story—translating complex data, program updates, and regional insights into structured narratives with cle
About the Team The Monetization team is a cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products, including next-generation ads experiences that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation. Monetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers and businesses. This team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring research breakthroughs into real-world systems at global scale. About the Role We’re looking for an experienced Software Engineer to build measurement systems that connect ad interactions to meaningful advertiser outcomes while protecting user privacy. In this foundational role, you’ll design infrastructure for conversion signals, attribution, reporting, and feedback loops across OpenAI’s ads products. This role is ideal for engineers who have built large-scale ads measurement, data, experimentation, marketplace, or distributed systems and want to apply that experience in a highly ambiguous 0→1 environment. You’ll work across event collection and normalization, deduplication and matching, attribution and modeled measurement, privacy-safe aggregation, reporting, and high-quality labels for ads optimization. We are hiring engineers who can independently own complex systems, make sound technical tradeoffs, and help define what should be built. You’ll work closely with Ads Delivery, Ads ML, Product, Research, Privacy, Data Sc
About the Team OpenAI’s Financial Engineering and Identity data science team owns how revenue flows through our products and builds the systems that enable people and organizations to access OpenAI products safely, seamlessly, and at global scale. Identity sits at the critical intersection of growth, trust, and user experience. The team owns the experiences and infrastructure behind sign up, sign in, account recovery, authentication, and identity integrations across both consumer and enterprise products. As OpenAI expands across products and markets, Identity plays an increasingly important role in helping more users get started quickly while protecting them from abuse, fraud, and account compromise. About the Role We're looking for the first dedicated Data Scientist to partner with the Identity organization. In this role, you will define how we measure success across the entire identity journey—from first-time sign up and onboarding through authentication, account recovery, and enterprise identity experiences. You'll develop the experimentation frameworks, metrics, and analytical approaches that guide product decisions while helping the team navigate one of Identity's core challenges: optimizing growth while maintaining trust and security. You'll work closely with Product, Engineering, Design, Abuse, Risk, and Go-to-Market teams to identify opportunities, quantify trade-offs, and influence strategy. Some questions can be answered through A/B tests. Others require observational analyses, causal inference, and judgment under uncertainty. This is an opportunity to shape the analytical foundations of a high-impact product area from the ground up. This role is based in San Francisco, CA. We use a hybrid model (3 days/week in office) and offer relocation support. In this role, you will Define the north-star metrics and measurement frameworks used to evaluate the identity experience across consumer and enterprise products. Design and analyze experiments to optimize top-of
About the Team The Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products, including next-generation ads experiences, that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation. Monetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers, advertisers, and businesses. This team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, Research, and external customers to bring new monetization products into real-world systems at global scale. About the Role We’re looking for an experienced Software Engineer to help build Ads Manager, the UI platform advertisers use to create, manage, measure, and optimize ad campaigns across OpenAI’s ads ecosystem. This is a foundational role responsible for designing and implementing advertiser-facing products, APIs, tools, and services that connect external customers to OpenAI’s next-generation monetization products. You’ll work across the full technical stack to build intuitive self-serve workflows for small and mid-sized advertisers, as well as scalable APIs and integrations for large enterprise advertisers, agencies, and ad-tech partners who manage campaigns through their own buying platforms or intermediary systems. This includes building advertiser-facing APIs and tooling for campaign management, conversion APIs, pixels, measurement, and insights. You will collaborate deeply with Product, Design, Research, and Go-To
About the Team The Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products—including next-generation ads experiences—that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation. Monetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers and businesses. This team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring research breakthroughs into real-world systems at global scale. About the Role We’re looking for an experienced Software Engineer to help build the machine learning infrastructure that powers OpenAI’s monetization and ads systems. In this foundational role, you’ll design and develop the platform layer that enables teams to build, train, deploy, serve, monitor, and continuously improve machine learning models used across advertising and monetization products. You’ll work across the full ML lifecycle, from large-scale data pipelines and feature infrastructure to training systems, model serving, experimentation platforms, and monitoring frameworks. The systems you build will support high-throughput, low-latency advertising workloads while maintaining strict standards for reliability, privacy, security, and performance. This role sits at the intersection of machine learning systems, distributed infrastructure, and monetization, offering the opportunity to shape the core platforms that help translate model innovation into m
$230K – $385K/yr
About the Team The Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products, including next-generation ads experiences, that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation. Monetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers, advertisers, and businesses. This team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring new ad experiences into real-world systems across OpenAI surfaces at global scale, including thoughtfully integrating them into the core ChatGPT experience. About the Role We’re looking for an experienced Software Engineer to help build the creative rendering and presentation layer of OpenAI’s ads ecosystem. This is a foundational role responsible for defining how ads are structured, rendered, and delivered across different surfaces, platforms, and media types. You’ll work across the full technical stack to build infrastructure and tooling for new ad formats, including text, image, video, native, conversational, and interactive experiences. You will help ensure these formats render reliably, perform efficiently, and feel natural within the core ChatGPT experience. You’ll collaborate deeply with Product, Design, and Research to create ads experiences that are useful, high-quality, privacy-preserving, and aligned with OpenAI’s standards for safety and user trust. In this role, you will: Design, build, and
About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage across OpenAI’s products and platform. We take a data-driven approach to understand markets, develop monetization strategies, and uncover customer needs that shape product strategy and messaging. We partner closely with Sales, Partnerships, Product, Engineering, Research, Comms, and Design to deliver a cohesive end-to-end customer experience and lead go-to-market efforts for new product launches across channels. About the Role We are hiring a Head of Enterprise Ads Marketing to define and scale OpenAI’s global marketing strategy for enterprise advertisers, agencies, and strategic brand partners. This leader will own how advertisers understand, evaluate, adopt, and grow with OpenAI’s advertising solutions. This is a highly strategic and hands-on leadership role where you will shape the narratives that position OpenAI as a premium advertising platform for the world’s marketers while building the content, thought leadership, events, and demand programs that drive pipeline and long-term strategic growth. You will partner closely with Sales, Partnerships, Product, Finance, Legal, Communications, Research, and Data Science to help establish OpenAI as a trusted leader in the future of AI-powered advertising. This role is ideally based in San Francisco, CA, with a hybrid schedule of three days per week in the office. In This Role, You Will: Define the end-to-end enterprise advertiser marketing strategy across awareness, consideration, pipeline creation, adoption, expansion, and long-term growth. Develop OpenAI’s enterprise advertising narratives, positioning, and messaging architecture across AI-powered mar
About the Team The Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products, including next-generation ads experiences, that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation. Monetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers, advertisers, and businesses. This team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring new ad experiences into real-world systems across OpenAI surfaces at global scale, including thoughtfully integrating them into the core ChatGPT experience. About the Role We’re looking for an Android Engineer to help build the native Android experiences and client-side systems that power how ads are structured, rendered, and delivered across OpenAI’s ads ecosystem. This role sits within the Ads Formats team, which owns the creative rendering and presentation layer for next-generation ads experiences across different surfaces and media types. You’ll help build the Android infrastructure and tooling that support formats such as text, image, video, native, conversational, and interactive ads, while ensuring they render reliably and perform efficiently across platforms. You’ll work closely with backend, Product, Design, Research, and Safety partners to shape Android architecture that supports user-first, privacy-preserving monetization experiences within ChatGPT and OpenAI’s broader mobile ecosystem. In th
The Financial Analyst for Marketing has a high-visibility role on TaylorMade's Commercial Finance team, serving as a key financial resource for Global Marketing and Product Creation. Core responsibilities include tracking and forecasting, accrual management, monthly close support, and AOP participation. We're looking for someone who brings intellectual curiosity, a commitment to accuracy, and the drive to grow in a fast-moving, commercially oriented environment. Essential Functions and Key Responsibilities: Supports AOP development, partnering with business partners to build bottoms-up plans aligned to strategic priorities. Serves as a connection point between Commercial Finance and business partners — identifying pain points, driving process improvements, and delivering timely, accurate financial information that supports decision-making. Ensures balance sheet account reconciliations, account analysis, accrual calculations, and other related accounting documents/entries/schedules are completed accurately and on schedule. Builds and maintains reporting dashboards that provide Marketing leadership with timely, actionable visibility into business performance. Maintains forecast accuracy across monthly, quarterly, and annual reporting cycles for relevant areas. Performs overhead variance analysis across assigned areas, including fixed vs. variable cost management. Submits weekly 13-week cash flow visibility for related areas (both OpEx and CapEx). Provides creative alternatives and recommendations to reduce costs and improve financial performance. Performs other related duties and ad hoc assignments as required. K
Topgolf is rolling out a Partnership platform strategy across sponsorships, media, and licensing - delivering impact at scale to support continued expansion and entertainment opportunities for millions of fans. As we build toward this next chapter, the Regional Director, Partnerships will lead a regional sales team while carrying their own number - setting the standard as both a coach and a closer. This is a revenue-driving leadership role at the center of Topgolf's partnership business, with a dual mandate: building and owning both regional corporate sponsorships and the Swing Suites P&L as distinct local product lines. Because many regional buyers are interested in both sponsorship and experiential entertainment solutions, this role is intentionally designed to sell across both offerings. You'll identify the right brands, develop strategic partnerships, and close sponsorships and Swing Suites sales ranging from five to seven figures that help shape the future of Topgolf's commercial platform, while leading a team of direct reports selling across both revenue streams and staying personally accountable for closing deals. P&L and Business Ownership Own the full P&L for the regional partnerships business, including both corporate sponsorships and the Swing Suites product line - set targets, manage budget, and be accountable for hitting financial goals without escalation. Lead all financial forecasting, planning cycles, and revenue reporting for both revenue streams in direct partnership with Finance - ensuring targets are clearly defined, tracked, and communicated across the team. Develop and maintain a deep command of Topgolf’s Corporate Partnerships business model and Swing Suites product strategy - using that knowledge to make fast, informed decisions across both lines of business. Own all aspects of the regional partnerships business - strategy, budget, staffing, and execut
Associate Configuration Management Engineer Company: The Boeing Company The Boeing Global Services (BGS) Government Training Engineering organization is seeking an Associate Configuration Management Engineer for the Product Lifecycle Management (PLM) team in Hazelwood, MO . As part of our team, you will be focused on configuration management ensuring engineering changes are documented and managed throughout the development lifecycle. You will be a part of an organization that provides industry leadership in commercial and defense aviation training and capabilities, including custom software development, engineering and technical services, and a range of services to support training centers and pilot provisioning worldwide. Position Responsibilities: Participates in the development and management, and performs limited analysis of process and product baselines Works under general direction to coordinate and conduct product and subsystem level technical design reviews and audits for new and derivative products Performs routine analysis of product trades and/or changes and assists in the development of change proposals Participates in the development and implementation of Configuration and Data Management standards, processes, systems and tools Utilizes data gathered from customers to assist in the definition of Configuration and Data Management requirements for product hardware, software and engineering design data systems Assists in the integration, routine analysis and resolution of issues with engineering product structure Assists with the development and implementation of engineering technical program plans of limited scope including impacts, risks and incorporation of lesso
$42 – $65/hr
Job Title Remote Service Engineer Job Description Serve as the frontline remote technical expert, delivering rapid diagnostics and issue resolution for healthcare customers and field teams while minimizing onsite service through advanced troubleshooting and escalation management. Your role: Provide remote technical support and diagnostics to healthcare customers and field partners using advanced remote access technologies. Respond to customer inquiries as a Philips representative, delivering timely and accurate troubleshooting support. Resolve service issues by leveraging internal tools, systems, and knowledge resources. Escalate complex product issues to higher-level support for further evaluation and resolution. Utilize remote capabilities to efficiently resolve issues and reduce the need for onsite service dispatch. You're the right fit if: You’ve acquired 5+ years of remote software system experience along with a solid background in structured query language (SQL) and Windows server environments. Your skills include computer networking, technical solutions authoring, and the ability to solve mechanical and electrical issues. You have an associates degree or higher, technical discipline preferred. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. You’re a team player who is versatile and keen to work with a variety of Philips products. How we work together We believe that we are better together than apart. For
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