Product Support Specialist in United States

Experienced Product Security Engineer (Software) ***Signing Bonus Potential*** Company: The Boeing Company Boeing is hiring for an Experienced Product Security Engineer (Software) to join our team located in Berkeley, MO. At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us to build something better for yourself and for our customers and for the world. Be part of a team that designs and protects our nation’s most advanced capabilities. The Boeing Company is seeking experienced engineers to contribute to the design and development efforts for key computing assets embedded in the most advanced Boeing defense platforms. This job is an opportunity to be part of the Boeing Anti-Tamper Engineering Capability Center, which is tasked with the protection of all critical computers across all defense products developed within Boeing. Unlike most aerospace jobs where a team is focused on building a singular product for a specific customer, a career in Boeing’s Anti-Tamper Engineering Capability Center offers the opportunity to contribute to products across Boeing’s entire elite defense portfolio. These positions are based in St. Louis, MO and are focused on software development. Experienced Software Engineers support requirements definition, create software architectures, implement software designs, and test our security solutions and the computing devices into which they are included. We a

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. We are accepting applications for this position until 10/16/2026 Position Overview: Freddie Mac Multifamily is a dynamic organization that provides interns with meaningful opportunities to build both technical and professional skills while expanding their network across the business. As a Digital Product Analysis Intern, you will work alongside product, business, and technology teams to help deliver innovative digital capabilities that support Multifamily business objectives. This role is ideal for students interested in product management, business analysis, Agile delivery, and technology-driven solutions. You will gain hands-on experience translating business needs into product requirements, facilitating collaboration across teams, and supporting digital product development initiatives that create value for customers and business stakeholders. Our Impact: The Multifamily Digital Products team serves as a bridge between business needs and technology solutions. We work closely with business stakeholders, product owners, and development teams to identify opportunities, improve processes, and deliver innovative digital products that enhance operational efficiency and business outcomes. Our team leverages Agile methodologies, data-driven decision-making, and emerging technologies—including AI—to continuously improve product quality and user experiences. Your Impact: Support a Multifamily Digital Product team by serving as a junior Product Analyst and contributing to Agile product delivery activities. Facilitate commun

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta's Product Marketing team sits at the intersection of Product, Engineering, Sales, and Customer Success. We define positioning and narrative for Vanta's platform, translate roadmap into go-to-market motions across big launch moments and releases, and make sure the field can sell what Product is building; with research, storytelling, and cross-functional partnership as the core of how we work. About the role AI is one of Vanta's most strategic bets, and it needs a dedicated owner. This PMM will be focused on bringing the AI roadmap to market in close partnership with EPD. You'll own the narrative, messaging, and positioning for Vanta’s AI story end-to-end, and be the connective tissue between what Engineering and Product are building and how the market, field, and customers understand it. You're expected to shape our AI story and define Vanta as a leader in the space, which means you’re fast-moving and nimble, have enough technical fluency to have a real point of view in roadmap conversations with EPD (including getting hands-on and testing the product yourself), paired with the storytelling and creativity to bring a unique, differentiated story to market. What you’ll do as a Product Marketing Manager at Vanta: Own the AI pillar narrative and roadmap end to end Own the AI pillar narrative at key events like VantaCon, including keynote support, breakout sessions, and customer testimonials Ensure a cohesive AI narrative across pillars so AI messaging holds together whether it's showing up in Compliance, Risk, or Proof contexts Partner directly with EPD to understand what's being built, influence roadmap sequencing from a mark

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role At WRITER, our enterprise customers are building mission-critical AI applications that transform how their businesses operate. As a senior support engineer, your top priority is helping our developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a complex and ambiguous environment to drive impactful value across our customers' businesses. You'll collaborate closely with Customer Success, Education, Product, Engineering, and Sales to create great experiences and help customers get the most out of the platform. By leveraging an automation-first mindset, you'll scale our support operations and use our own AI tools to solve problems faster and more efficiently. This role is available for hybrid work in our New York City and London hubs. and you will report directly to the manager of support engineering. 🦸🏻‍♀️ What you'll do Own

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid sits at the center of digital finance, helping millions of consumers connect their financial accounts to the apps they use every day. Our Support team plays a critical role—delivering fast, high-quality help that resolves issues and helps customers get more from our products. As Head of Support, you will own our global support strategy and outcomes across customer and consumer support, leading a distributed team that works across channels, products, and industries. You’ll be responsible for uniting our customer and consumer support motions, evolving our Customer Success Package business, and using support as a strategic lever to influence product quality, roadmap, and Plaid’s brand in the market. This is a highly visible role with the opportunity to lead a multimillion-dollar business, shape end-to-end experiences, and build the gold standard for support in fintech. Responsibilities Own the global support strategy and outcomes across SLAs, CSAT, revenue, and support quality. Unite our customer and consumer support teams into a single, high‑performing organization that is a true differentiator for Plaid. Lead, grow, and coach managers and ICs across regions and time zones; drive performance, ca

About Stitch Fix, Inc. Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As we build the future of personalized shopping, we’re equally committed to building yours. We believe in investing in our team as much as our technology. Join us to be a trendsetter in the industry and help us redefine what’s possible for our clients, while we help you reach your full potential. About the Role As a Lead Engineer on the Product Catalog Manager Team, you will help set the technical direction for the systems that power Stitch Fix’s product data ecosystem. You will work on the tools, workflows, and data models that support the full product lifecycle, from new style creation and catalog enrichment to product readiness, validation, and downstream product experiences. You will own complex problem spaces from discovery through delivery, translate business and merchandising needs into scalable technical solutions, and lead execution across ambiguous, cross-functional initiatives. This role requires strong technical judgment, deep ownership, clear communication, and the ability to influence partners across Engineering, Product, Merchandising, Data Science, and Operations. Your work will directly impact product data quality, catalog accuracy, merchandising efficiency, product readiness, and the client experience. Responsibilities: Own and evolve critical catalog systems, including product onboarding, attribute management, data enrichment, validation workflows, and product readiness tooling. Design and operate scalable services and data models that ensure product information is accurate, complete, consistent, and available to downstream systems. Drive discovery with Product, Merchandising, Data Science, and Operations partners to identify high-impact problems, evaluate tradeoffs, and define clear technical roadmaps. Independently lead initiatives from concept through production rollout, including tec

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Product Designer, you’ll be a key member of the Safety design team, playing a critical role in building the systems that keep Roblox safe, civil, and inclusive for a global community. You’ll focus on creating platform-level designs and frameworks that support users in moments of need and uphold community standards across the entire Roblox ecosystem, across Creator, Player, and Brands. Roblox’s mission is to connect a billion people with optimism and civility. The safety organization is at the heart of that mission, working to detect, remove, and prevent problematic content and behavior at scale. We also ensure account security, platform compliance with global regulations, and a healthy, inclusive environment for users of all ages. You’ll collaborate closely with cross-functional teams across product, engineering, and research, shaping the platform's approach to trust and safety through thoughtful design. This is an opportunity to work at the systems level—defining how safety is embedded across Roblox and designing reusable frameworks that power our vision of civil immersive online communities. You will: Create clear, compelling, and empathetic experiences that help users underst

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Intro: We’re looking for a highly adaptable Principal Product Designer, AI Native to join our Core design team. You’ll support projects and teams across the suite of Pinterest business products, ramping up quickly where help is needed most. You’ll collaborate with teammates in a dynamic environment, regularly tackling new design challenges. What you’ll do: Establish the strategic direction and product vision for our most complex problems, including the future of integrating AI based assistive tools into our consumer product, while bridging the gap between vision and execution Be at the forefront of major design initiatives and broadcast the efforts of the design team across Pinterest Set and refine the design quality bar, in partnership with design leadership, through our principles and design system Be responsible for mentoring and helpi

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Billions of dollars flows through Pinterest’s billing systems every year – if we don’t get our billing right, the business stops entirely. And those systems need to continually evolve and adapt to the needs of the business and the expectations of our advertisers. You will lead everything we need to do to support a world-class billing system, which involves collaborating with a dynamic, motivated, and expert team of cross functional partners to redefine, automate, expand, and streamline how Pinterest transacts with its clients. Your success will depend on leading the company through significant process changes, having deep empathy for our sellers and advertisers, partnering with many stakeholders internally and externally, and championing better ways of running the business. What you’ll do: Evolve our Billing systems to s

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a Technical Program Manager to join our Senior Support Engineering team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams. We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment. This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available. In this role, you will: Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake product marketers develop and execute go-to-market strategies for the most strategic areas of the business. We are looking for a highly technical, driven, and self-motivated Product Marketing Engineer to lead competitive benchmarking for Snowflake’s Analytics portfolio. This role will own the end-to-end benchmarking process, from defining the testing strategy and designing the benchmarking architecture to executing workloads, validating results, and communicating the outcomes. You will partner closely with Product Management and Engineering to evaluate Snowflake products against competitive offerings using rigorous, repeatable, and defensible methodologies. You will translate technical benchmark results into meaningful customer outcomes and compelling market-facing narratives. Your work will appear across Snowflake blogs, partner publications, technical papers, presentations, demos, and videos. You will also closely monitor competitive products, technical claims, and published benchmarks, helping Snowflake respond quickly, credibly, and strategically. The role will support Snowflake’s broader Analytics portfolio, including Interactive Analytics for real-time use cases, Business Intelligence, Semantic Views, Ontologies, context for AI-powered applications, and core

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Executive Director, Technology Product Management – Medical Cost Initiatives Location: Remote Department: Healthcare Technology & Product Management Reports To: VP, Chief Health Informatics Officer (CHIO) - CVS Healthcare Delivery Role Overview As the Executive Director, Digital Product – Medical Cost Initiatives , you will lead the technology product strategy and execution for key medical cost portfolios for CVS Healthcare Delivery businesses. Core areas of focus are Care Transitions, Patient Segmentation, Chronic Condition Pathways, and Specialty Care Services. In this high-impact executive role, you will partner directly with clinical and business operational leaders to shape end-to-end technology pathways that support CVS Healthcare Delivery care models. You will lead a multidisciplinary team of product managers, Epic analysts, software engineers, data scientists, and UI/UX designers to translate clinical vision into scalable technology roadmaps that optimize patient outcomes and lower the total cost of care. The ideal candidate must have expertise with value-

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary We are looking for a ServiceNow HRSD, Employee Center Pro and Knowledge expert to join our HR Colleague Experience Team. We’re seeking an experienced and motivated individual who is ready to take on the challenge of supporting HR business operations by providing optimal and scalable technology solutions. This person will be responsible for ServiceNow HR Services meeting the needs of Colleagues, HR Agents, and HR Business stakeholders. The ideal candidate will possess a combination of functional and technical expertise, as well as a demonstrated ability to work collaboratively with both technical and non-technical partners. This role is responsible for driving product roadmap and prioritization of HR shared services, content and intranet experiences. Responsibilities: Collaborate with business and technical partners to support the HRSD functional areas and roadmap, including colleague portal and HR Knowledge Management. Work closely with business leaders and stakeholders to develop vision, goals and roadmap for the Product. Maintain clear and up to date list of key deliverables and timelines, develop plans to achieve those targets and proactively communicate progress to a variety of stakeholders. Ensure that the delivered product meets or exceeds the business' needs and business objectives. Responsible for tim

The DFP Engineer – Manufacturing role defines and implements the validation and screening of new silicon features within high‑volume manufacturing flows. You will translate product requirements into executable test methodologies, infrastructure, and detailed manufacturing test plans that ensure quality, yield, and efficiency at scale. This role sits at the intersection of multiple multi-functional teams to make manufacturing test an outstanding part of the overall codesign and DFP lifecycle. What you will be doing: Own end-to-end manufacturing test methodology across all test stages. Translate system specs and product POR into DFP requirements, test content, coverage, and flows. Define and maintain the DFP roadmap, including infrastructure and turning point planning. Partner multi-functionally to implement test content, debug hooks, and coverage improvements. Drive alignment on manufacturability, test time, binning strategies, and cost vs. coverage trade-offs. Embed testability requirements into design to enable robust screening and debug. Define data and analytics frameworks to support yield analysis and continuous improvement. Lead DFP documentation as the single source of truth and feed findings into future methodologies. What we need to see: MS in Electrical Engineering, Computer Engineering, or related field (or equivalent experience) 6&#43; years in silicon post‑silicon validation and/or high‑volume manufacturing test for complex SoCs, GPUs, CPUs, or similar. Hands‑on experience with test content bring‑up, limit setting, correlation to characterization, and yield/coverage optimization. Proficiency with scripting and data analysis (e.g., Python, MATLAB, R, SQL) for test data analytics, limit tuning, and yield/debug analysis. <

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management - Data Provider Solutions (Open Finance) Overview Empowering consumers and businesses to harness the power of their data through Open Finance, Mastercard is helping shape the future of how financial data is shared, accessed, and transformed into value. The Data Access team is responsible for the connectivity that fuels this system — building and growing the partnerships, platforms, and capabilities that power Mastercard Open Finance, working across financial institutions, fintechs, digital banking providers, technology partners, and industry organizations. Within Data Access, the Data Provider Solutions (DPS) team represents the voice of the data provider. We help financial institutions strengthen connectivity, improve data quality, gain greater visibility and control, and unlock new sources of value from their participation in the Open Finance ecosystem. Our team sits at the intersection of connectivity, data, product innovation, and commercial strategy, helping shape the future of how providers engage with Open Finance. As a Product Manager, you will play a critical role in building and evolving the data assets, APIs, and intelligence capabilities that power provider experiences across Mastercard Open Finance. You will own strategic products and platforms, pa