Program Operations Lead in United States

About the Team OpenAI’s 1P Hardware Systems team operates at the intersection of Hardware Engineering, Infrastructure, Supply Chain, Manufacturing, Deployment, and Finance to translate infrastructure demand into an executable systems plan. The Planning Lead connects system demand and deployment timing to site and configuration requirements, power availability, XPU needs, hardware supply commitments, manufacturing capacity, and site readiness. About the Role OpenAI is seeking a 1P Hardware Systems Planning Lead to own the integrated demand, supply, and deployment plan for our 1P AI infrastructure systems. This role will connect infrastructure demand and site power availability to system configurations, XPU requirements, and hardware supply commitments—creating a single, actionable view of whether our deployment plan can be met. You will establish the planning mechanisms that allow teams to see what changed, understand the impact, and act quickly when demand, supply, configuration, site readiness, or power timing moves. You will work across Hardware Engineering, Infrastructure, Supply Chain, Manufacturing, Deployment, Finance, and external partners to identify gaps early and drive recovery plans to closure. This is a highly cross-functional role for someone who combines systems-level thinking, strong analytical judgment, and rigorous program execution. The ideal candidate can turn complex and changing inputs into a clear operating plan, surface the decisions that matter, and drive accountability across teams without relying on formal authority. Success also requires strong communication judgment: the ability to align cross-functional teams, brief leadership at a concise and decision-oriented level, and go deep into the underlying assumptions, dependencies, risks, and recovery plans when needed. In this role, you will: Own the integrated planning process for 1P hardware systems, connecting system demand, deployment timing, site and configuration requirements, power ava

About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. The ChatGPT engineering org builds and operates the systems that bring product improvements to users across backend services, web, mobile, and desktop platforms. The Developer Velocity team partners with product engineering, platform, infrastructure, reliability, engineering acceleration, and observability teams to make everyday development faster and releases safer, more predictable, and easier to operate. About the Role We are seeking a Technical Program Manager to improve developer velocity and deployment excellence across ChatGPT. You will lead durable improvements to local development, CI, testing, build systems, release trains, progressive rollout, and post-deployment validation. You will identify the highest-leverage sources of engineering friction, align teams around shared standards and metrics, and drive adoption of tooling and workflows that improve both speed and reliability. This role combines systems thinking, technical program leadership, and hands-on operating rigor across a broad engineering surface. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the cross-functional roadmap for improving local development, CI, testing, build workflows, and release infrastructure. Create a durable intake and prioritization mechanism for developer friction, using evidence to focus teams on the highest-impact improvements. Lead programs that improve deployment speed and safety, including pre-merge confidence, progressive rollout, release guardrails, rollback readiness, and post-deploy valida

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Job Summary Snowflake is seeking an organized and detail-oriented Talent Management Program Manager to focus on the day-to-day execution and operational support of our global talent programs. This role is essential to the smooth running of our Performance Excellence cycle, ensuring that every phase of the process is coordinated effectively and on schedule. In this role, you will be the primary "executor" for our established talent milestones. You will handle the logistics for performance review cycles, the administrative coordination of talent and succession reviews, and the delivery of our employee listening surveys. Additionally, you will serve as the primary system administrator and program owner for our voice AI 360 platform, managing its scaling and cross-functional operational workflows. This is a perfect role for someone who loves continuous improvement, process, excels at task management, and enjoys building for scale and ensuring that large-scale, global programs run without a hitch. Responsibilities Drive Performance Excellence: Lead the day-to-day execution of the Performance Excellence cycle — tracking progress against key milestones, sending timely communications and reminders to employees, managers, and global People Team partners at each phase, and ensuring e

Datadog's Forward Deployed Engineering function is in an active growth phase, and the FDE Lead will play a central role in shaping what comes next. Working in close partnership with the Head of Datadog for Startups and Forward Deployed Engineers, and the existing FDE team, you will help define and expand the FDE framework, build out the structures and processes that allow the team to operate at scale, and extend the program's reach well beyond any single customer segment. This role sits at the rare intersection of sales, execution, program design, and hands-on engineering leadership. You are part field technical leader, part program architect, and part cross-functional connector. You will help determine what the FDE motion looks like at Datadog, contribute to its playbook, and push the boundaries of what the team can deliver. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Evolve and scale the FDE operating model end to end: engagement intake, scoping, sprint delivery, handoff back to account teams, and the success metrics (time-to-value, adoption lift, ARR influence, NPS) and reporting infrastructure that support them. Build out a catalog of FDE offerings spanning observability quickstarts, custom integration development, LLM/AI observability accelerators, CI/CD pipeline instrumentation, and cost optimization deep dives, and contribute to their pricing and business models, including free-to-paid conversion plays, paid deployment packages, and post-deployment success motions. Capture product and feature gaps uncovered during deployments, translate them into structured prioritized briefs, and partner with PM and Engineering to strengthen the field-feedback channel that informs roadmap decisions on a regular cadence. Hire, onboard, an

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . The Team: The Ads Quality & Measurement team sits at the center of Pinterest’s ads systems, where machine learning, AI, measurement and marketplace quality come together to create value for advertisers and useful, inspiring experiences for Pinners. As the Director of Technical Program Management for Ads Quality & Measurement, you’ll use your technical understanding and business judgment to lead a critical function responsible for cross-cutting programs with company-level objectives. You will shape the systems that determine how Pinterest connects the right advertisers with the right users at the right moments. This is one of the most important TPM leadership roles in the Monetization organization. You’ll help define the strategy, operating model, metrics framework and delivery system for a portfolio that directly

About the Team OpenAI’s Infrastructure organization builds the systems that power frontier AI workloads at global scale. As compute demand accelerates, our ability to rapidly convert infrastructure investments into usable production capacity has become mission critical. The CPU / Storage / PoP / WAN team is responsible for the end-to-end infrastructure layers required to bring compute online: server and cluster activation, storage platforms, Points of Presence (PoPs), backbone connectivity, and global network expansion. We operate across first-party facilities, colocation environments, and strategic cloud partners to ensure OpenAI can scale reliably and quickly. About the Role We are seeking a highly technical Program Manager to lead execution across CPU, Storage, PoP, and WAN infrastructure programs that directly unlock OpenAI’s next generation compute capacity. In this role, you will own complex cross-functional programs spanning compute cluster activation, storage deployment, PoP bring-up, and backbone expansion. You will coordinate hardware readiness, site readiness, network pathing, storage availability, vendor execution, and engineering dependencies required to turn contracted infrastructure into live training and inference capacity. This role requires strong technical fluency across hardware systems, network infrastructure, storage architecture, and deployment execution. You should be comfortable operating from rack-level implementation details through executive-level capacity planning discussions. This role is based in San Francisco, CA, with travel as needed. Key Responsibilities Lead end-to-end execution of CPU / GPU cluster activation programs across OpenAI’s global infrastructure footprint Drive readiness to convert contracted compute capacity into schedulable production clusters Own deployment programs for new PoPs, backbone nodes, WAN expansion, and interconnection initiatives Build integrated schedules spanning procurement, logistics, installation, st

About the Team OpenAI’s Stargate and 3P Engineering teams are responsible for building and scaling the external infrastructure ecosystem that powers advanced AI systems. We work across hyperscalers, colocation providers, cloud partners, and strategic third-party operators to turn contracted capacity into production-ready compute. Our scope spans the full lifecycle of external deployments: commercial alignment, technical readiness, network integration, hardware enablement, operational readiness, and long-range scaling strategy. As OpenAI’s infrastructure footprint expands globally, we need leaders who can convert complex partner environments into reliable, high-velocity capacity for training and inference workloads. About the Role We are seeking a Technical Program Manager, Token-as-a-Service (TaaS) to lead delivery of external compute capacity that directly serves OpenAI model workloads. In this role, you will own complex cross-functional programs that transform third-party infrastructure into usable tokens at scale. You will partner across engineering, capacity planning, networking, hardware, finance, product, and external providers to ensure that deployed capacity translates into real production throughput. This role sits at the intersection of infrastructure execution, systems readiness, and business impact. Success requires strong technical fluency, elite program management, and the ability to drive accountability across internal teams and external partners. This is a high-visibility role with direct impact on OpenAI’s ability to scale model training and inference globally. This role is based in San Francisco, CA, with a hybrid work model of 3 days in office per week. Relocation assistance is available. Key Responsibilities Lead end-to-end delivery programs that convert external infrastructure capacity into production-ready token supply. Own readiness across compute, storage, networking, security, and operational dependencies for third-party environments. Build

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are seeking an experienced, strategic, and highly organized Events Program Manager to join our Global Travel & Expense team. This role is responsible for leading the sourcing and operational execution of small- and medium-sized corporate meetings and events while helping build and scale Snowflake’s global Meetings & Events program. This position focuses on internal events, executive meetings, customer-facing business events, offsites, and group travel, partnering closely with Finance, Strategic Sourcing, Procurement, Legal, Workplace, Security, and business stakeholders. The ideal candidate combines operational excellence with strategic thinking and is passionate about building scalable programs, optimizing supplier partnerships, implementing technology, leveraging AI, and delivering exceptional attendee experiences. As an Events Program Manager, you will: Lead sourcing and end-to-end operational execution for small- and medium-sized meetings, offsites, executive meetings, trainings, customer engagements, and internal business events. Manage venue sourcing, contract negotiations, room blocks, group air, and ground transportation. Partner with business stakeholders to understand event objectives and recommend scalable, cost-effective event solutions. Help build an

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager Overview As a Senior Technical Program Manager at Mastercard, you’ll bring your expertise with conceptualizing, coordinating and driving technology projects, and coaching Agile practices in high-performing, self-organizing development teams. We’re building a global B2B, microservices-based platform to help businesses of all sizes streamline how they manage payments when buying or selling products & services. As a global business, the projects you lead for Mastercard will deliver software operating at massive scale requiring a focus on performance, security, and reliability. This role will support our Network Solutions team within Payment Networks, assisting the development team with building out software solutions for Mastercard. Role: • Dive as deep as you want into the tech stack, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems. • Contribute to the strategies, design choices, and even the cloud infrastructure necessary to build comprehensive and achievable execution plans to deliver high-profile new features and capabilities for our customers. • Drive the execution of an initiative that may span multiple teams and integrations, reporting meani

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: We are seeking a strategic and technically fluent Lead, IT Audit to join our Finance team reporting to the Head of Internal Audit. This is a broad, high-impact role spanning both IT SOX compliance and operational IT audits. You will help establish and elevate our technology controls program end to end — owning the IT SOX lifecycle, designing the IT general and application controls framework, embedding AI and automation into how we test and monitor controls, and delivering value-added operational IT and cybersecurity audits that strengthen how the company builds and runs its systems. You will partner with leaders across Engineering, Security, IT, Finance, and the business to ensure sound technology controls are built into how the company operates as we scale. This role is ideal for someone who thinks like a builder, not just an auditor — someone who can translate complex control and security requirements into practical, scalable processes in a fast-moving SaaS environment with modern cloud architecture and complex data flows. This role can be based in either San Francisco or New York City. We work from our offices on M

We at NVIDIA seek an Senior Developer Relations, Automated Synthetic Chemistry Science Lead who can coordinate science streams. This role exists at the crossroads of experimental science, optimization, analytical characterization, AI modeling, laboratory automation, and data infrastructure. It demands a practitioner with a background in research who can lead interdisciplinary science teams and accelerate experimentation without compromising scientific quality. What you'll be doing: Coordinate the operating plan across research priorities, technical execution, and program achievements. Convert research objectives into experimental priorities, parameter-space development, campaign planning, and success criteria. Lead research initiatives encompassing synthetic chemistry, catalysis, process chemistry, machine learning, automated systems, and data processing. Build standardized experimental traces capturing successful and unsuccessful outcomes, metadata, quality-control signals, analytical summaries. Guide AI systems for feasibility assessment, outcome prediction, optimization, scope exploration, and campaign orchestration. Integrate automated experimentation, analytical data streams, data curation, model retraining, and campaign decisions into a closed-loop operating model. Establish science-stream governance: build reviews, decision logs, risk and dependency tracking, quality thresholds, and paths for addressing blocking issues. Prepare recurring workstream readouts for program leadership, including scientific progress, critical decisions, cross-team dependencies, resource needs, and unresolved risks. What we need to see: PhD (or equivalent experience) with 10+ years of hands-on experience in experimental science, chemical engineering, material science, robotics, a

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Serves as the central execution and coordination lead for complex, cross-functional initiatives within the Medicare Part D product and strategy organization. Establishes clear visibility into what initiatives exist, who owns them, how they are progressing, and what dependencies must be managed to deliver results on time. Translates strategic priorities into structured plans, timelines, progress tracking, and executive-ready summaries that help leadership assess status, risks, and next steps. Required Qualifications 7–10 years of relevant experience, including project, program, or initiative management in healthcare, insurance, or a related field. Strong working knowledge of Medicare Part D, including regulatory, operational, and product considerations. Demonstrated ability to manage multiple complex initiatives simultaneously and translate strategic priorities into operational plans with measurable outcomes. Exceptional organizational skills with strong attention to detail and the ability to manage dependencies, sequencing, and critical paths. Proven experience creating clear summaries, dashboards, timelines, roadmaps, and visuals for senior leadership. Strong written and verbal communication skills, including the ability to frame communications for executive and cross-functional audiences. Experience supporting Medica

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The Role We’re looking for a high-impact Revenue Enablement Manager to facilitate and continuously improve our new hire onboarding program for North America. This role will be responsible for managing an exceptional onboarding experience that equips new hires with the knowledge, skills, and confidence they need to ramp quickly and become productive members of the revenue organization. You’ll serve as a key facilitator and owner of the day-to-day onboarding experience, partnering closely with Sales Development, Sales, Customer Success, RevOps, Talent Acquisition, and the broader Enablement team to deliver a consistent, high-quality program that drives new hire readiness and performance. What You’ll Do Facilitate & Deliver New Hire Onboarding Own the day-to-day delivery and facilitation of our North America new hire onboarding program Facilitate engaging, high-quality live training sessions for new hires across Sales, Customer Success, and other customer-facing teams Create an exceptional learner experience that balances strong content, engaging facilitation, and practical application Prepare thoroughly for each onboarding cohort, ensuring content, materials, technology, and logistics are ready for delivery Ad

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role: As the Manager of Scaled Customer Success at Synthesia, you’ll lead a high-performing team of CSMs, collectively managing a book of business $22M+ in ARR across all customer segments (Strategic, Enterprise, MidMarket, and Emerging). This role is at the intersection of people leadership, digital program innovation, and commercial accountability. You’ll be the architect of scalable, data-driven engagement programs that drive product adoption, elevate customer health, and protect and grow revenue at scale. You’ll bring a builder's mindset: able to identify what needs to be created, frame it clearly, and partner with Product and RevOps to bring it to life quickly. Lead, coach, and develop a team of 6+ Scaled CSMs across the U.S. and U.K., each managing a high-volume book ranging from 100-400 accounts Own the strategy and execution of digital customer success programs designed to drive engagement, product adoption, and retention across the emerging and mid-market segments Partner with Product, RevOps, and Customer Enablement to design, test, and iterate on automated and tech-touch engagement solutions Champion a data-driven, hypothesis-testing culture — using signals and insights to continuously evolv

About the Role OpenAI is building a scalable global mobility tax program that enables employees and the business to move quickly while managing tax compliance, risk, and employee experience. As Global Mobility Tax Manager, you will own the strategy and operating model for mobility tax across international and domestic business travel, assignment planning, cross-border moves, and other priority mobility scenarios. This is a high-impact role for a builder who can translate complex tax requirements into clear policies, durable controls, and practical employee and business guidance. You will lead through expertise and influence across Payroll, Corporate Tax, Finance, Legal, People, business teams, and external advisors. In this role, you will: Set the global mobility tax framework, principles, governance, and service model in partnership with Corporate Tax teams. Build clear policies and decision frameworks for international and domestic business travel, assignment planning, cross-border transfers, and other mobility scenarios. Design the end-to-end operating model, including ownership, handoffs, controls, escalations, employee communications, and vendor responsibilities. Partner with Payroll, Corporate Tax, Finance, Legal, People, and business leaders to identify tax implications early and support sound workforce decisions. Establish reporting, dashboards, program health metrics, and issue-management routines that surface risk and drive timely remediation. Automate high-volume workflows and use AI-enabled tools to improve case handling, documentation, data quality, and employee support. Manage external tax advisors and vendor partners, service quality, and delivery against agreed standards, timelines, and outcomes. Monitor regulatory and business changes, assess program impact, and continuously strengthen policies and controls. You might thrive in this role if you: Bring 8+ years of experience in global mobility tax, expatriate tax, business-traveler compliance, or a c