Risk Operations Analyst in United States

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role The Platform org at Sentry is the engine that everything else runs on, spanning developer platform, core infrastructure underpinning the product, SRE, security, and IT. It's a broad, technically complex, and deeply consequential organization. We're looking for a Staff Technical Program Manager who can operate at the intersection of technical depth and strategic execution: someone who thrives in complexity, builds trust with senior engineering leaders, and has a gift for turning ambiguity into clarity and momentum. You'll report to the Head of Technical Program Management and work closely with the VP of Platform Engineering, their staff, and partner teams across Engineering, Product, and Design (EPD). This is a high-visibility role with real influence. You'll work directly with the CTO and senior leaders, shape how the Platform org operates, and help Sentry scale through one of its most important chapters. In this role, you will: Drive strategic execution. Partner with the VP of Platform Engineering and senior EPD leaders to translate priorities into clear, measurable plans. Own sequencing, milestones, and key decisions, and make sure leadership always has reliable visibility into progress and tradeoffs. Build data-driven delivery health. Establish the metrics and dashboards that reflect delivery confidence, risk, and engineering health across the Platform org. Keep planning and reporting high-signal and lightweight, focused on outcomes rather than activity. Manage capacity, dependencies, and risk. Create visibility into resourcing, cross-team dependencies, and constraints so leaders can align investment to the

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. As Linear moves upmarket, the gap between deal close and successful enterprise rollout has become our most important surface area. We're hiring an Implementation Manager to own that gap. You will be the single point of accountability from signed contract through successful go-live, coordinating across CSM, Solutions Engineering, Customer Education, Sales, and the customer's own teams to make every enterprise rollout repeatable, on time, and high quality. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. EST time zone is preferred for this position. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Own end-to-end implementation plans for enterprise customers: timeline, milestones, dependencies, risk, and stakeholder accountability Run the handoff from Sales at deal close in partnership with Customer Success and Solutions Engineering: validate services scope, timeline commitments, complexity signals, and migration readiness Coordinate workspace architecture, migration, and integration workstreams (SSO/SCIM, Slack, GitHub, Jira sync, custom integrations) across customer IT, Solutions Engineering, and engineering escalations Build the enablement calenda

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role We are seeking a mid-level AppSec Vulnerability Management Engineer with a strong software development background. In this role, you will bridge the gap between security, compliance, and engineering teams. You will identify application vulnerabilities, maintain software supply chain security, and drive tracking to satisfy strict regulatory compliance frameworks. You will also serve as a technical responder during security incidents, deploying real-time countermeasures to protect our software ecosystem. What You'll Do Core Responsibilities Vulnerability Scanning & Triage: Perform periodic application security scanning activities. Review results and prioritize flaws based on CVSS scores, real-world exploitability, and system exposure. Compliance-Driven Tracking: Track, document, and manage vulnerabilities according to strict compliance SLAs (e.g., SOC 2, ISO 27001, PCI-DSS). Maintain audit-ready evidence of remediation timelines and exception approvals. Executive Reporting & Alerting: Escalate and report critical exposures directly to the CISO and senior leadership. Maintain dashboards and alerting mechanisms that visualize vulnerability status, risk trends, and compliance posture. Software Supply Chain Security: Ownership of the organization's Software Bill of Materials (SBOM). Continually update SBOM inventories to ensure compliance with modern regulatory requirements and dependency tracking. Help Replit mature through various SLSA levels for supply chain security. Remediation Collaboration: Partner with development teams to provide clear mitigation paths. Review, write, and patch code directly when necessary to resolve security flaws. Tooling Integration: Configure and tune automated security te

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid’s Partnerships team unlocks “one to many” relationships and product partnerships with technology platforms to allow more customers and consumers to benefit from Plaid’s solutions. This role will focus specifically on partnerships that unlock new markets and scale new use cases alongside our Credit Team. Our Credit Team is building the future of lending by making cash flow data as ubiquitous and trusted as traditional credit data. Our mission is to expand access to more affordable credit by empowering lenders with real-time financial data that improves risk assessment and decision-making at scale. In this role, you will lead partnerships that make it easier for lenders to adopt cash flow underwriting. The potential partner ecosystem is broad and includes the software platforms, capital providers, and other companies involved throughout the lending lifecycle. You will assess Plaid’s partnership needs, identify and prioritize strategic partners, develop creative commercial structures, and negotiate complex agreements. You will work closely with internal and external stakeholders across product, engineering, legal, go-to-market, and other functions to build partnerships that create meaningful valu

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Credit team at Plaid combines deep product and industry knowledge and is focused on helping both upcoming and well-established lenders take their growth to the next level. Our thesis is that every lender can benefit from leveraging a bespoke Plaid solution, focused on helping them achieve their unique goals and objectives, including approving more borrowers and reducing overall portfolio risk through Plaid’s innovative credit solutions. In this role, you'll be the individual helping us achieve this vision. Your focus will be on engaging a curated list of lenders that don't currently work with Plaid, identifying opportunities to partner, and owning the end-to-end sales process. Additionally, you’ll be working with Plaid's existing lending customers, deeply understanding their business, and aligning our solutions to help them achieve both near and long-term goals. This role will work across all segments at Plaid to partner with the segment Account Executives to accomplish these goals. Responsibilities: Identify opportunities for Plaid solutions to deliver value, with both prospective high-growth and existing lending customers Develop a book of high-potential engaged prospects and maintain a suffic

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Overview The Product Sales team at Plaid combines deep product and market expertise to drive adoption and revenue for Plaid's most strategically important solutions. We partner closely with Account Executives, Account Managers, and GTM leadership to develop and close deals across both new and existing customers. The Payments team specializes in bank payments, ACH risk, and money movement — products at the core of Plaid's growth that represent a significant and under-penetrated market opportunity. Role As an Account Executive, Product Sales - Payments, you will drive revenue growth for Plaid's growing suite of Payments solutions– Account Verification, ACH Risk Optimization, and Money Movement. Your primary focus is partnering with account teams to develop and close opportunities. You bring deep payments expertise and a commercial skillset to customer conversations at all levels, translating business problems into Plaid solutions and contributing directly to how we go to market. Responsibilities Drive ACV attainment for Payments solutions across your assigned segments, with clear accountability for pipeline generation and deal execution Partner with AEs and AMs on discovery through close; take direct

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Credit team at Plaid combines deep product and industry knowledge and is focused on helping both upcoming and well-established lenders take their growth to the next level. Our thesis is that every lender can benefit from leveraging a bespoke Plaid solution, focused on helping them achieve their unique goals and objectives, including approving more borrowers and reducing overall portfolio risk through Plaid’s innovative credit solutions. In this role, you'll be the individual helping us achieve this vision. Your focus will be on engaging a curated list of lenders that don't currently work with Plaid, identifying opportunities to partner, and owning the end-to-end sales process. Additionally, you’ll be working with Plaid's existing lending customers, deeply understanding their business, and aligning our solutions to help them achieve both near and long-term goals. This role will work across all segments at Plaid to partner with the segment Account Executives to accomplish these goals. Responsibilities: Identify opportunities for Plaid solutions to deliver value, with both prospective high-growth and existing lending customers Develop a book of high-potential engaged prospects and maintain a suffic

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers. We are looking to speak with candidates based on the east coast for this remote role. Weekend Schedule Information: Schedule during the 6-9 month ramp period: Monday - Friday 7 AM - 4 PM ESTWeekend schedule post-ramp: Saturday - Wednesday 7 AM - 4 PM EST This schedule includes a mandatory 1 hour lunch break to ensure hand-over to 2nd shift from 3 - 4 PM. There will be a 20% uplift on your base salary for this weekend shift & there are no on-call requirements for your off days. The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, et

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our Data Analytics and AI org (DAA) is actively seeking a Staff Data Scientist, GTM to provide technical leadership for Snowflake’s next generation of AI & Machine Learning powered GTM decision systems. You will contribute to high-impact work across sales and marketing: propensity models across the GTM funnel, measuring the causal effect of GTM investments and interventions, and recommending actions for accounts, leads, opportunities, and customers. This role goes beyond developing models. You will define how decision systems are designed, evaluated, productionized, and integrated into the workflows of sellers, marketers, and business leaders. You will establish reusable technical standards, guide investment across use cases, and ensure that sophisticated methods translate into measurable business impact. What You’ll Do • Set the technical direction for a portfolio of AI & Machine Learning GTM decision systems spanning Sales and Marketing. • Develop pipeline forecasting methods that model stage progression, conversion, deal timing • Build account, lead, opportunity, and customer models that identify propensity, risk, potential, and likely next outcomes. • Develop recommendation and next-best-action systems that determine where GTM teams should focus, which action to

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking a Principal Customer Success Manager who will focus on building high-value, strategic relationships with large, global customers. The role requires extensive experience in SaaS Customer Success, strong business acumen and exceptional communication skills. The Principal Customer Success Manager is expected to provide thought leadership and mentorship, as well as lead and/or contribute to special programs and projects (minimum of 10% per working week). For the right candidate, this is a career-defining opportunity to join the market leader in Collaborative Work Management (CWM) and help influence the future of Customer Success as a vocation. This role reports to a Sr. Manager of Sr. Customer Success and has flexibility to work remotely from the West Coast. You Will: Manage a diverse book of business at scale, with a focus and engagement, enablement and adoption. Understand your customer’s business model, go to market strategy and organizational structure. Create and execute internal territory engagement plans and/or external joint customer enablement plans that focus on tailored, customer-specific strategy, proactive risk mitigation, value realization and expansion. Use data to gain insights, provide guidance, increase customer adoption and identify opportunities for expansion. Lead or influence renewals, partnering with internal teams to form a cohesive approach to mitigate churn and support expansion. Positively impact revenue via early risk identification and mitigation strategies

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a high-impact Client Services Director to join our Professional Services Sales team. This role owns the end-to-end sales cycle for Smartsheet’s Services Portfolio and drives customer value by positioning Smartsheet as a strategic partner. We are seeking candidates who operate by: leading complex, multi-solution pursuits, influencing executive stakeholders, and applying value based selling to measurable business outcomes. You will report to the Director, Customer Outcomes and this is a remote eligible role. You Will: Own the services sales cycle: Lead pursuits from early qualification through signed Statement of Work (SOW), with or without AE/SE support Elevate conversations: Uplevel customer and account team discussions across the Customer Outcomes lifecycle to influence platform adoption, multi solution expansion, and long term value creation Drive value-led selling: Apply value frameworks (e.g., Smartsheet Value Selling, MEDDIC, Challenger) to uncover priorities, link them to Smartsheet solutions, and advise the customer through opportunity closed-won Engage executives: Develop trusted relationships with executive sponsors, procurement, and key decision makers to accelerate deal velocity and eliminate last mile friction Generate and progress pipeline: Maintain ~3× coverage by identifying whitespace, creating new opportunities, and advancing stalled pursuits with clear next steps and mutual action plans Forecast with discipline: Use Salesforce and Clari for precise pipeline hygiene, risk surfac

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role In this role, you will participate in the development, implementation and administration of the Compliance Management Program for the SoFi Invest product group. You will provide primary compliance coverage in support of the registered investment adviser, SoFi Wealth. The main objective of this role is to serve as a trusted adviser and partner to the business units responsible for driving the growth of the broader Invest product offerings (including SoFi Wealth), while mitigating regulatory risk to the SoFi enterprise. You will participate in various committees, audits and examinations, as well as test the processes and infrastructure for the investment adviser and broker dealer that facilitate Invest activities through the administration and maintenance of the Compliance Risk Assessment and Annual Reviews. You will advise the Compliance and Legal teams on emerging compliance issues, regulatory changes, and new rules, and consult and guide the company in the establishment of controls to mitigate risks. You will engage with business partners to offer appropriate knowledge, expertise and business acumen to meet the increasing demands of a rapidly changing regulatory environment. What you’ll do: Day-to-day responsibility for management and ongoing evolution of the firm's investment advisory compliance

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: As a Senior Manager on the Capital Markets team, you will bridge the gap between business lines and Capital Markets to drive new product development. You will ensure the Capital Markets team is fully positioned to support both new lending products and existing product enhancements. By leading cross-functional initiatives, you will educate potential investors on our offerings, actively manage and develop the investor pipeline, and negotiate term sheets to deliver the scalable funding solutions that fuel our growth. What you’ll do: Partner with business lines to support enhancements to existing products and drive the launch of new lending solutions. Coordinate across internal and external teams to seamlessly integrate new lending products and funding structures. Support investor education and due diligence processes, developing materials and coordinating discussions with external partners and counterparties. Gather and incorporate investor feedback into product design and future enhancements. Negotiate term sheets and maintain investor pipelines. Model product economics, analyze funding efficiency, and assess trade-offs between risk, cost, and complexity. Define requirements to support new products, ensuring infrastructure and reporting are accurate and scalable. Partner cross-functionally to valida

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are looking for licensed insurance professionals to act as the frontline champions of our insurance agency. In this role, you will serve as the go-to guide for our users as they navigate their insurance protection journeys. You will own the entire post-purchase experience - troubleshooting complex billing issues, processing endorsements, adjusting coverage on the fly, spotting upsell opportunities, and saving accounts at risk of churning. If you are a naturally empathetic problem-solver who loves insurance and wants to help users get the most value out of our all-in-one platform, we want to hear from you. What you’ll do: Engage potential and current members via phone, email, text, and chat to assist with their insurance needs Respond quickly to customer needs helping to resolve inquires quickly and efficiently Help collect post-bind documentation to ensure customer policies are handled properly Navigate 20+ carrier portals to adjust coverages with high accuracy Receive customer service inquiries from a variety of sources helping our agents focus on selling Monitor the book of business to identify retention opportunities Review renewals to ensure customers have the most up to date information Identify cross-sell opportunities and help close any coverage gaps. We are a small team looking fo

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox's engineering team is expanding rapidly, and we're looking for a seasoned engineering leader to help us scale our AI-powered creation platform and team. As a Senior Engineering Manager within the Creator Group, you will lead the Studio Assistant team — driving the strategy and execution of our agentic AI system that powers creation for millions of Roblox creators. Your team owns everything end-end from the user experience in Studio, to the infrastructure underneath backend by a single cloud-native architecture: one harness, one tool set, one eval framework. Your work will empower millions of creators to plan, generate, and ship content faster than ever before. At Roblox we move fast and ship code to production daily; your leadership will increase productivity by removing obstacles and keeping processes lean. You will identify and mitigate risk and make sure the technology outpaces our growth. Roblox teams are inclusive, helpful, and have a strong sense of ownership over the things they build. If you have a desire to grow and learn, you will fit right in with our highly-skilled and ever-expanding engineering team. You Are: Battle ready: You have experience defining architecture for AI