Sales Partners And Agency Director in San Francisco

About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role As a Product Engagement Specialist on the User Operations team you will be a hands-on systems builder responsible for making product launches and frontline feedback more scaleable, measurable and actionable across both internal User Operations and external third-party teams. You’ll be responsible for not only managing the project timelines, but also designing and shipping the workflows, tooling and data systems that connect the voice of the user into actionable improvements for Product and Engineering teams. We’re looking for people who thrive at the intersection of project management, team enablement, and customer advocacy, and enjoy working cross-functionally in a fast-paced, evolving environment. We are also looking for individuals that will not just do the day to day work - but will also be deeply involved in architecting the systems of feedback sharing and collection with our stakeholder groups across Support, Product, and Engineering. Think data systems, not better slide decks. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design, build, and own scalable systems for launch readiness, feedback capture, triage, synthesis, and routing. Coordinate product launches across internal User Operations teams and external third party teams to ensure seamless execution and support read

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a hands-on lead to build and run OpenAI's Incidents & Escalations function within User Operations. This is a player-coach role with a meaningful hands-on operating component. You will set the operating model and also step into active incidents and urgent escalations when needed, coordinating with on-call teams, driving clear ownership, supporting communications, and ensuring issues move through resolution and post-incident closure. During active incidents, you will coordinate with the relevant on-call teams and cross-functional responders across Engineering, Infrastructure, Support Delivery, Product, and Go-To-Market. You will help keep teams aligned, maintain timelines, clarify ownership, escalate when needed, and ensure internal, executive, customer-facing, and external communications are accurate and timely, including status page updates when required. For escalations, you will build and run the processes for tracking, triaging, mitigating, and resolving critical customer and user issues. After incidents and escalations, you will own the follow-through: retrospectives, root cause identification, action item tracking, trend analysis, and process improvements that reduce repeat issues over time. You will also help define the long-term operating model for incidents and escalations across Support D

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are seeking a dynamic support strategy operator to drive strategic and operational initiatives across OpenAI’s customer support/user operations landscape. In this role, you will work closely with leaders in User Operations and across the company to help scale, mature, and optimize our support operations. Your work will span a range of strategic initiatives aimed at enhancing the customer experience and driving operational excellence, ensuring that our support organization can sustainably scale with the business's growth. You’ll be responsible for deeply understanding our organization and priorities – where we’re at, where we’re going – and will work relentlessly towards planning and executing on our vision to provide best-in-class support. This role is not “creating and executing playbooks”. AI has and will continue to fundamentally change the customer experience and the way we build tools and organizations; this role requires a proactive, strategic planner and executor that can think ten steps ahead, defining the future of customer support at OpenAI and in the world. In this role, you will: Drive the ideation and operationalization of new support systems, processes, and programs. Collaborate with leaders to identify, evaluate, and prioritize new strategic and operational initiatives, ensuring alignment with company goals and unique organizational objectives Work with product, enginee

About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role As a Product Engagement Manager on the User Operations team, you will lead a team of Product Engagement Specialists responsible for ensuring smooth, successful product launches across internal and external teams. You’ll be the glue connecting product teams and support operations, equipping teams with the tools and knowledge needed to support new product rollouts. You’ll build scalable feedback loops that capture the voice of the user and translate insights into actionable product improvements, and ensure that frontline teams have the knowledge and skills to deliver accurate, delightful customer interactions at scale. We’re looking for someone who thrives at the intersection of product management, team enablement, and customer advocacy, and who enjoys working cross-functionally in a fast-paced, evolving environment. This person will manage the day-to-day work while also helping architect the systems needed to scale it. The successful candidate will be a leader-coach who can lead a small team while continuing to perform individual contributor work. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead a team coordinating product launches across internal and external teams, ensuring seamless execution and support readiness. Set the team’s strategy and priorities, translate them into c

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As Manager, Enablement Programs, you will own the programs and operating system that help sellers ramp fast and execute with confidence — from global onboarding to role-readiness, Field OS, and AI-enabled enablement workflows. This role exists because we’re evolving our Enablement and GTM motion, and we need a leader to drive that change: set the standard for what “great” looks like in the era of AI, build an AI-native enablement model, and own the agentic workflows that help the field execute. What You'll Achieve: By day 90: Build the first version of the Field OS as a seller-ramp unlock (priority workflows, trusted resources, and AI-enabled execution moments by role). By day 90: Map and prototype the core custom agents that help sellers ramp faster and apply the right support at each stage of the sales process. By day 90: Refresh onboarding around continuous iteration (A/B testing, measurement, and role-specific alignment to the sales process) and implement onboarding engagement + impact metrics. By day 90: Stand up a dedicated manager onboarding track to help managers ramp faster and reinforce new-hire success cons

About the Team Enterprise Marketing helps the world’s largest organizations understand, adopt, and scale AI. We create programs that bring OpenAI’s products, research, and perspective closer to the priorities, decisions, and work of enterprise customers. Some of the most consequential opportunities cannot be served by adapting an existing campaign, event, or playbook. They require a new model: a way for customers to experience what is possible, learn by doing, and turn insight into action. Our team builds and scales those models across markets. About the Role We are looking for a senior program builder to create differentiated executive and enterprise experiences. You will shape the experience thesis, build and test the first version, and help determine whether the work should become part of a broader repeatable program, remain bespoke, or stop. This role focuses on incubation: developing new experiences, strengthening consequential customer moments, and creating the principles and materials needed for durable ownership. Your initial focus will be helping bring a new flagship, hands-on enterprise customer experience to life in San Francisco, developing new executive and practitioner formats around it, and supporting selected strategic-account interventions where a differentiated approach is needed. This is a senior, hands-on individual-contributor role for a builder who combines customer and commercial judgment with original program design and excellent execution. You will work across Sales, Product Marketing, Product, Research, Solutions, Design, Events, Operations, regional marketing, and executive teams. You will be expected to make clear choices, build directly, and stay close to the work until the model is proven and ready for durable ownership. This role is based in San Francisco. We use a hybrid model of three days in the office each week and offer relocation assistance. Given the nature of the work, periods of more intensive onsite participation are expected

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: Modal is hiring a high-impact Solutions Architect to drive technical strategy across our most strategic enterprise accounts. You will operate as the executive technical counterpart to Enterprise Account Executives, leading complex evaluations, shaping infrastructure modernization roadmaps, and driving multi-product adoption across AI/ML workloads. This role is not demo support. It is a strategic, consultative position requiring strong architectural depth, executive presence, and the ability to influence 7–8 figure infrastructure decisions. You will work directly with CTOs, VPs of Engineering, and ML platform leaders to help them rethink how AI infrastructure should be built and operated. If you thrive in high-velocity technical sales environments and want to shape the infrastructure layer powering modern AI companies, this role is for you. What You’ll Do: Own the t

AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. About the Role We're seeking a Revenue Operations Manager with a strong track record, a builder's mindset, and a bias for action to join our in-person team in New York or SF. This is a high-impact, hands-on role. You'll own the entire revenue operations function, from top-of-funnel lead routing through deal close and commission administration. You'll work closely with our Head of Finance & People Ops and sales leadership to build the systems, dashboards, and processes that scale our go-to-market motion. What You'll Do: Own the lead routing process from inbound and partnering with marketing to ensure proper attribution Run effective territory management & strategy for Geo based decisioning Support & strategise every aspect of revenue operations in your territory Own the strategy for capacity forecasting, inputs, throughputs & outputs being the conduit back to finance in

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! As the Senior Director of Solutions Architecture for the Americas at Cohere, you will own the US and Canada commercial Solutions Architecture function. You will lead the team that turns enterprise interest in agentic AI into deployed, production systems, and you will be accountable for the technical win in the most competitive AI market in the world. The United States and Canada are our largest commercial opportunity, and this seat owns how we win them. You will take an established, distributed team of strong technical people and raise what it can do — setting the bar and establishing the operating rhythm that lets a team of generalists run consistent, industry-fluent plays at enterprise scale. You will set direction for the function, sit on the Solution Architecture leadership team alongside the regional leaders for EMEA and Asia Pacific, and contribute to company-wide decisions with your peers across Sales, Product and Engineering. In this role, you will: Lead and Scale the Organization: Build, coach and develop a high-performing Solutions Architecture organization across the US and Canada, and grow the senior technical talent

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Senior Account Executive - Manufacturing Why this role? In this role, you will have ownership of the full sales cycle - from identifying leads to closing deals with Global 2000, large enterprises within the Manufacturing sector. We're looking for an approachable and compelling communicator who loves working with prospects to uncover their needs and feels comfortable developing tailored value propositions around how Cohere's platform can help them achieve their business goals. You'll lay the foundation for Cohere's growth by owning your territory and collaborating with teammates across customer success, sales development, marketing, and solution architecture. You'll be the voice of the field and help our product and engineering teams prioritize the Cohere roadmap with customer-centric care. It's a highly self-directed role, so you should be someone who thrives in an unstructured and quickly evolving environment. And your opportunity for impact will be astronomical — Cohere has skies-the-limit potential, and you'll help us reach it. As an Account Executive focused on the Manufacturing sector you will: Focus on net-new logo acquisi

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Account Executive, SLED (US) Why this role? As an Account Executive at Cohere you will have ownership of the full sales cycle - from identifying leads to closing deals, with State, Local and Higher Education customers in the Western region of the United States. In this role you will be focussed on business development activity within the government departments and agencies at the state and local level, as well as within higher education within your territory.. We’re looking for an approachable and compelling communicator who loves working with SLED customers to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them drive better citizen outcomes. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across Customer Success, Sales Development, Marketing, and Sales Engineering. You’ll be the voice of the field and help our Product and Engineering teams prioritize the Cohere roadmap with customer-centric care. In this highly self-directed role, you will thrive in a quickly evolving environment. As an Account Executi

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? We're building the foundational infrastructure that will define how the world thinks about and deploys AI, and we want the sharpest, most curious people to help us do it. As a Data Scientist on our Analytics and Data Insights team, you'll work on problems that don't have textbook answers yet; building the analytics that shape product and company strategy, designing the experiments that prove or kill our biggest bets, and helping enterprise customers understand what foundational AI actually means for their bottom line. You'll own analytical work end-to-end: from framing the right questions and building the models to shipping insights, tools, and results that product leaders, sales teams, and enterprise customers rely on. As a Data Scientist, you will: Drive the mission forward. Build bleeding-edge agentic analytics: Agentic analytics is far from a solved problem, and we want to be the company that solves it. We need the sharpest minds with the curiosity, drive, and focus required to build the tools necessary to bring order and clarity to real world data. Define AI impact measurement: own the end-to-end analytics st

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role Shipping great software is only half the battle. Getting it to the right customers, at the right time, in the right way, is where the real complexity lives. We're looking for a Senior Technical Program Manager to own the end of the EPD pipeline: the moment a feature is built to the moment it's successfully in customers' hands. This person will define what "good" looks like for product launches at Sentry, building the frameworks, playbooks, and operating rhythms that make every release more intentional, more coordinated, and more confident than the last. The foundation is there. Features ship. But the connective tissue between Engineering, Product, Legal, Marketing, go-to-market (GTM), and Sales needs someone who can see the whole system, diagnose what's broken, and build something durable. That's this role. If you're energized by ambiguity, love designing operating models, and want real ownership over a function that touches every team in the company, this is a rare opportunity to define the craft at a company that takes software quality seriously. What You'll Do Define the Launch Standard: Establish what a great product launch looks like at Sentry: the gates, the playbooks, the decision rights, and the rituals. You're not inheriting a fixed process; you're authoring it. Own Feature Flag & Cohort Strategy: Bring intentionality to how Sentry uses early access programs, beta cohorts, and staged rollouts. Make sure the right customers get the right features at the right time, and that we're learning from every rollout. Orchestrate Cross-Functional Readiness: Be the central coordinator who ensures Engineering,

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the team The Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models. About the role As a Senior Software Engineer, you will architect and scale the core systems that power Sentry's billing infrastructure, ensuring accuracy and reliability at massive scale. You will collaborate on building the next generation of Sentry’s usage tracking pipeline, processing hundreds of billions of events daily with low latency and financial-grade accuracy. You will help design flexible pricing primitives that support everything from per-event usage billing to complex enterprise contracts, enabling product and sales teams to experiment rapidly while maintaining revenue accuracy and reduced time-to-market for new products. You will contribute to technical decisions on data consistency challenges unique to billing—like handling event delays, retroactive pricing changes, and distributed count reconciliation across our infrastructure. You'll love this job if you Want to solve the "easy to explain, hard to build" problems—like ensuring a customer's bill matches their usage perfectly, even when processing hundreds of billions of events daily across distributed

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid is looking for customer-facing professionals to manage and grow Plaid’s relationships with high-growth FinTech customers. The right candidate has the ability to grow a customer’s revenue, build strong partnerships with their customers, develop a deep understanding of their priorities, motives and key drivers, and is solutions oriented. Qualifications Demonstrated relationship management and sales experience. Customer empathy and deep desire to see customers succeed. Desire to get technical and the ability to learn the ins and outs of Plaid's APIs. Some familiarity in financial services and technical products; a high degree of intellectual curiosity. Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed. Ability to work with all types of people and build long-lasting relationships. Strong Sales experience (negotiation/value-selling). Executive level communication skills - written and verbal. Relationship building (understand how to leverage internal/external executives, product, etc). Retention and Termination-save tactics. Responsibilities Own and manage the overall relationship with your portfolio of customers in our fastest growing cus