About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Identity team builds the foundational systems that enable people, organizations, devices, and agents to securely access OpenAI products. The team works across consumer and enterprise experiences, including account structures, sign-in, authentication, recovery, privacy, permissions, administration, and agent identity. As AI systems become increasingly capable of acting on behalf of people and organizations, we are defining new models for authorization and trust across human-to-agent and agent-to-agent interactions. About the Role In this role, you’ll lead design for foundational identity experiences across OpenAI’s products. You’ll make permissions, access, risk, and administration feel clear, safe, and genuinely usable—whether someone is securing a personal account, administering access across an enterprise, signing in to another product with ChatGPT, or authorizing an agent to perform sensitive work. Your work will span established identity challenges and emerging interaction models without established design conventions. You’ll help define how users understand what an agent can access, who or what it is acting on behalf of, and when confirmation or stronger authentication should appear. Working closely with product, engineering, security, privacy, and design, you’ll translate complex policies and technical systems into coherent, trustworthy experiences. This role is based in our San Francisco HQ. We offer relocation assistance to new employees. In this role, you will: Lead the design direction for identity, account security, permissions, and administrative experiences across OpenAI’s consumer and enterprise products. Design and ship high-quality experiences spanning sign-in, authentication, account recovery, device accounts, privacy, access controls, governance, and remediation. Define mental models and interaction patterns for human-to-agent and
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Security Sales Engineer in United States
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About the team OpenAI’s Forward Deployed Engineering team partners with healthcare organizations to deploy production AI systems across clinical, operational, and member-facing workflows. We work at the boundary of customer deployment and core platform development, using customer engagements to define repeatable architectures, evaluations, integrations, and operating standards for complex, regulated healthcare environments. About the role We are hiring a Forward Deployed Engineer (FDE) to own end-to-end deployments of our models within healthcare organizations, including payers, providers, health systems, and healthcare technology companies. You will lead technical discovery, architecture, implementation, evaluation, productionization, and handoff, translating complex customer workflows, data, infrastructure, and regulatory constraints into production AI systems. You will measure success through production adoption, measurable workflow impact, and evaluation loops that establish customer-specific benchmarks, acceptance criteria, and launch readiness. You’ll collaborate directly with customer technical and operational teams, alongside internal Business, Research, Product, Engineering, and Security partners, to deliver solutions and translate deployment learnings into product improvements. This role owns the technical solution; ownership of the commercial or executive relationship is not required. This role is based New York City. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own the technical solution end to end, from customer discovery and workflow scoping through architecture, hands-on implementation, evaluation, production deployment, adoption, and handoff. Partner credibly with customer engineers, operators, and domain experts to frame ambiguous problems, define scope, and translate payer, provider, or health-system workflows into technical requirements and measurab
About the Team OpenAI’s Forward Deployed Engineering team partners with healthcare organizations to deploy production AI systems across clinical, operational, and member-facing workflows. We work at the boundary of customer deployment and core platform development, using customer engagements to define repeatable architectures, evaluations, integrations, and operating standards for complex, regulated healthcare environments. About the Role We are hiring a Forward Deployed Engineer (FDE) to own end-to-end deployments of our models within healthcare organizations, including payers, providers, health systems, and healthcare technology companies. You will lead technical discovery, architecture, implementation, evaluation, productionization, and handoff, translating complex customer workflows, data, infrastructure, and regulatory constraints into production AI systems. You will measure success through production adoption, measurable workflow impact, and evaluation loops that establish customer-specific benchmarks, acceptance criteria, and launch readiness. You’ll collaborate directly with customer technical and operational teams, alongside internal Business, Research, Product, Engineering, and Security partners, to deliver solutions and translate deployment learnings into product improvements. This role owns the technical solution; ownership of the commercial or executive relationship is not required. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role, you will: Own the technical solution end to end, from customer discovery and workflow scoping through architecture, hands-on implementation, evaluation, production deployment, adoption, and handoff. Partner credibly with customer engineers, operators, and domain experts to frame ambiguous problems, define scope, and translate payer, provider, or health-system workflows into technical requirements and mea
About the Team The Monetization Data Systems team builds the trusted data and product systems that power how the company develops, measures, and improves monetization products. We bring together product usage, pricing, billing, ads, payments, and financial data to help Product, Engineering, Finance, and GTM teams make better decisions and deliver reliable customer experiences. We work at the intersection of data engineering, product engineering, platform engineering, Finance, and GTM. Our goal is to turn complex monetization and financial data into accurate, explainable, and timely data products while building systems that scale with the growth and complexity of the business. About the Role We are looking for a Senior Software Engineer to design and build the next generation of our monetization data platform. You will own high-impact platform systems end to end, from architecture and implementation through testing, deployment, observability, and ongoing operation. This is a hands-on role for an engineer who enjoys solving ambiguous customer and business problems, designing durable systems, and partnering closely with Product, Data, Finance, Accounting, and GTM. You will help define technical direction, raise the engineering bar, and turn monetization opportunities into reliable, scalable product experiences and platform capabilities. In this role, you will: Design, improve, and operate reliable, scalable backend services that power pricing, billing, ads, payments, entitlements, and other monetization platform capabilities. Own the architecture and implementation of critical workflows relevant to monetization data, data contracts, and integrations across product and business systems. Establish strong guarantees for correctness, availability, security, performance, reconciliation, and auditability across business-critical systems. Build reusable platform capabilities and developer tools that enable product teams to launch, measure, and iterate on monetization products
About the team The Agent Enablement AI Deployment Engineering (ADE) team works across engineering, product, design, partnerships, and strategic customers to grow an open ecosystem of agent-enabled sites and services. We help partners adopt the OpenAI tech stack related to identity, permissioning, agent-auth primitives so users can safely connect ChatGPT and Codex to the tools, services, and workflows they already use. Our team also works with external partners on defining the standards for agent access, marketplace offerings as well as other agent enablement initiatives to ensure users of ChatGPT and Codex go from intent to task completion seamlessly. About the role We are looking for an AI Deployment Engineer to help strategic partners design, build, validate, launch, and operate agent enablement integrations across web applications, connectors, APIs, CLIs, MCP servers, and developer tools. This is a hands-on, partner-facing product engineering role for someone who can contribute to the platform itself, lead sophisticated technical engagements, and turn ambiguous identity and agent-workflow requirements into secure, production-ready integrations. You will work across partner product and engineering teams and OpenAI’s product, engineering, design, partnerships, legal, policy, security, support, and go-to-market teams. You will identify high-value user journeys, choose the right integration path, prototype and review architectures, write code, run evaluations and dogfood, trace failures end to end, guide launch and rollout, and support post-launch iteration. The best person for this role moves fluidly between full-stack code, OAuth/OIDC and identity systems, product judgment, project leadership, and clear communication with engineers and executives. This role is a fit for a product-minded engineer who wants to stay close to users and partners while going deep on authentication, permissions, reliability, safety, and developer experience. The principle objective is to
About the Team OpenAI's mission is to ensure that AGI benefits all of humanity. The Business Systems team helps make that mission possible by building the internal products and platforms that allow OpenAI to operate with speed, reliability, and care. We build internal applications and workflows for Finance and Supply Chain. Our work spans product discovery, React and TypeScript interfaces, Python services and APIs, data models, workflow orchestration, enterprise integrations, and the systems that connect people to systems of record. We work directly with the people who use these products and care about correctness, permissions, auditability, and production reliability. Examples of our work include building an integration platform for supply chain integrations, integrations with Oracle Fusion and Zip, contract intelligence applied to B2B revenue recognition, and Temporal-based agentic workflows for credit checks, duplicate bank detection, and invoice triaging. We turn these efforts into reusable patterns that can support many workflows, rather than one-off automations. About the Role We are looking for Product Engineers to build internal applications end to end. This role spans product discovery, user experience, frontend, backend services, data models, workflow orchestration, and integrations with order management, fulfillment, and supply chain systems. You will take a problem from a first conversation with a Finance or Supply Chain partner through design, implementation, rollout, and production support. Strong candidates combine product judgment with engineering depth. You should be comfortable moving between a React interface, a Python API, a durable workflow, and an integration with an enterprise system. You should be able to ship a useful first version quickly while building the foundations for reuse, security, and long-term maintainability. Direct AI experience is helpful, but the core requirement is strong product engineering judgment and reliable execution. I
About the Team The Finance & Supply Chain Engineering organization includes two complementary teams. Software Engineering builds internal full-stack applications, durable agentic workflows, plugins, MCPs, and measurable AI-enabled engineering practices. Data Engineering builds trusted analytics data assets for Finance and Supply Chain. The teams have distinct charters, with important shared dependencies and broad cross team partnerships across Engineering, Applications, Finance, and Supply Chain. About the Role We are looking for a hands-on senior technical leader who will report alongside the Software Engineering and Data Engineering managers. This is an individual-contributor role with no immediate people-management responsibility. The Tech Lead will raise the technical bar across both teams, participate in important cross-team or high-risk design decisions, and directly own and ship high-impact work. The role should improve team judgment and autonomy rather than act as a floating architect or universal approval gate. In this role, you will: Partner with the Software Engineering and Data Engineering managers as a peer technical leader; managers retain accountability for people, staffing, priorities, performance, and delivery commitments. Directly own the architecture, implementation, launch, and operation of one or more high-impact initiatives, remaining accountable for real outcomes rather than advisory output alone. Guide important design decisions that are cross-team, difficult to reverse, or material to security, financial controls, reliability, data quality, or long-term cost of ownership. Establish pragmatic engineering standards across architecture, APIs and data contracts, testing, security, reliability, observability, lineage, data quality, and operational ownership. Advance engineering standards for building with AI, including agentic workflows, evaluation, telemetry, adoption, and outcome measurement. Work across backend, full-stack, data, and big-d
About the role We are building a higher education researcher motion that helps funded labs adopt OpenAI across core research workflows. This role will develop relationships with principal investigators, researchers, research software engineers, research computing teams, and university technology leaders, then translate high-value use cases into sustained Pro, Codex, API, and ChatGPT Edu usage. This is a hybrid business development and program management role. You will identify and qualify priority labs, design phased access and fellows programs, run pilots, remove technical and institutional blockers, and create repeatable paths from individual researchers to lab- and institution-level adoption. Additionally, this role will launch and manage a community of researchers with events, communications and support. In this role, you will: Build a pipeline of funded labs, research centers, and technical champions at priority R1 universities; qualify opportunities based on workflow value, funding path, influence, and expansion potential. Run discovery with researchers and university stakeholders to understand workflows, data and security needs, procurement constraints, and success criteria. Design and operate phased access and fellows programs, including eligibility, selection, offer mechanics, onboarding, office hours, community programming, and pilot goals. Translate research workflows into effective use of Pro, Codex, API, and ChatGPT Edu in partnership with Solutions, Product, and Education account teams. Manage pilots end to end, remove trust, funding, and technical blockers, and drive measurable activation, retention, and expansion. Turn early usage into product feedback, workflow documentation, peer proof, case studies, and repeatable enablement. Build clear handoffs and expansion paths from researcher to lab to institution; track fellow selection, activation, retained usage, workflow proof, conversion, and expansion. You might thrive in this role if you: Relevant exp
About the Team OpenAI’s Infrastructure Operations team is responsible for the availability, reliability, and operational excellence of one of the world’s largest AI infrastructure networks. The team owns day-to-day operations of production AI networks across Industrial Compute's data centers, working with colocation providers, deployment teams, and hardware vendors to deliver highly available GPU infrastructure for AI training and inference workloads. About the Role We are seeking an Infrastructure Operations Engineer to operate and improve the large-scale Ethernet fabrics that support GPU clusters, storage systems, and management infrastructure. This role combines hands-on production operations with automation, observability, and incident response across a global AI network. The ideal candidate has experience operating high-availability data center, cloud, AI, or HPC networks and can move comfortably from physical-layer troubleshooting to routing and fabric behavior, change execution, and root-cause analysis. You will partner closely with network architecture, systems engineering, GPU engineering, storage engineering, security, deployment, site operations, service providers, colocation partners, and hardware vendors to raise reliability and reduce operational toil. Key Responsibilities Own the operational health, availability, and reliability of production AI network infrastructure across Industrial Compute's data centers. Monitor, troubleshoot, and resolve network incidents while meeting service-level objectives (SLOs), reducing Mean Time to Detect (MTTD), and minimizing Mean Time to Recovery (MTTR). Operate and maintain large-scale Ethernet fabrics supporting GPU compute, storage, and management networks. Execute production network changes, maintenance windows, and capacity expansions with minimal customer impact. Manage the hardware lifecycle, including switch and optics replacements, RMA coordination, software upgrades, and preventive maintenance. Support new A
About the Role OpenAI’s brands are trusted by hundreds of millions of users around the world. As awareness and adoption of OpenAI’s products continue to grow, so does the volume and sophistication of brand abuse, including impersonation, scams, copycat applications, fraudulent websites, social media misuse, and other forms of online infringement. We are seeking an experienced Brand Protection Manager to build and operate OpenAI’s global brand protection program. This role will lead efforts to identify, prioritize, and address misuse of OpenAI’s brands across websites, social media platforms, app stores, marketplaces, advertising networks, and other online ecosystems. The ideal candidate combines strong operational execution, investigative instincts, and program management skills. They are comfortable working across Legal, Marketing, Comms, Security, Trust & Safety, and external partners to address emerging threats and develop scalable enforcement programs. This role will lead OpenAI’s Brand Protection & Operations function and help ensure that OpenAI’s brands remain trusted, protected, and resilient as the company continues to grow globally. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Build and operate OpenAI’s global brand protection program. Monitor and respond to misuse of OpenAI brands across websites, social media, marketplaces, app stores, advertising platforms, and emerging online ecosystems. Develop and manage programs to protect OpenAI products, services, and associated brands. Coordinate investigations and enforcement efforts across online and offline channels. Partner with product, marketing, security, trust & safety, and legal teams to address brand abuse and emerging threats. Develop enforcement playbooks, prioritization frameworks, and escalation processes. Manage relationships with brand protection vendors, mon
About the team The Applied team safely brings OpenAI's technology to the world. We released ChatGPT; Plugins; DALL·E; and the APIs for GPT-5, embeddings, and fine-tuning. We also operate inference infrastructure at scale. There's a lot more on the immediate horizon. Our customers build fast-growing businesses around our APIs, which power product features that were never before possible. ChatGPT is a prime example of what is currently possible. We simultaneously ensure that our powerful tools are used responsibly. Safe deployment is more important to us than unfettered growth. The Fraud Engineering team works within our Applied Engineering organization identifying and responding to fraudsters on our platform. We are looking for a software engineer with anti fraud & abuse experience to help architect and build our next-generation anti-fraud systems. About the role The Scaled Abuse team protects OpenAI’s products and customers by detecting, preventing, and responding to fraudulent and abusive behavior at scale. We build and operate the backend and data systems that power real-time detection, investigation workflows, and enforcement — balancing strong protections with a great user experience as the platform grows. Our work sits at the intersection of engineering and abuse expertise: we partner closely with Trust & Safety, Security, and Product to understand emerging attack patterns, translate messy signals into clear system behavior, and continuously harden our defenses. The problems are dynamic and ambiguous by default, so we value engineers who can quickly dive into an unfamiliar codebase, develop strong intuition about how it works end-to-end, and propose pragmatic improvements that make the entire stack more resilient. In this role, you will: Design and build systems for fraud detection and remediation while balancing fraud loss, cost of implementation, and customer experience Work closely with finance, security, product, research, and trust & safety ope
About the Team The Account & Platform Integrity Operations team protects OpenAI’s ecosystem by ensuring that users, developers, partners, and organizations can access and build on our platform safely and responsibly. The team works across account integrity, fraud prevention, abuse detection, and platform risk to prevent bad actors from exploiting OpenAI’s products and developer surfaces. This role will sit within the Account & Platform Integrity Operations team while partnering closely with teams across the Ecosystem organization to ensure the platform can scale rapidly without compromising trust, quality, or safety. About the Role - Platform Operations Program Manager As OpenAI's developer ecosystem expands, we're building the operational foundation to support the next generation of plugins, MCP apps, agent skills, and integrations. As a Platform Operations Program Manager, you'll partner across Product, Engineering, Policy, Legal, Security, and Developer Experience to design the systems and operating models that enable ecosystem growth while maintaining quality, trust, and an exceptional developer experience. This role requires strong operational judgment, a deep understanding of developer platforms and APIs, empathy for the developer experience, and the ability to translate evolving product, platform, and policy requirements into scalable operational systems. Location: San Francisco, CA (Hybrid - 3 days in office) What You'll Do Own the operational processes that help developers bring apps, plugins, and integrations to market, from submission and review through launch, appeals, and ongoing monitoring. Manage external review partners and policy operations workflows, helping teams apply standards consistently while identifying areas where guidance, process, or quality expectations need to improve. Partner with Product, Engineering, Policy, Legal, Security, Developer Experience, and Go-to-Market teams to turn platform goals and requirements into clear, effec
About the Team OpenAI’s Financial Engineering and Identity data science team owns how revenue flows through our products and builds the systems that enable people and organizations to access OpenAI products safely, seamlessly, and at global scale. Identity sits at the critical intersection of growth, trust, and user experience. The team owns the experiences and infrastructure behind sign up, sign in, account recovery, authentication, and identity integrations across both consumer and enterprise products. As OpenAI expands across products and markets, Identity plays an increasingly important role in helping more users get started quickly while protecting them from abuse, fraud, and account compromise. About the Role We're looking for the first dedicated Data Scientist to partner with the Identity organization. In this role, you will define how we measure success across the entire identity journey—from first-time sign up and onboarding through authentication, account recovery, and enterprise identity experiences. You'll develop the experimentation frameworks, metrics, and analytical approaches that guide product decisions while helping the team navigate one of Identity's core challenges: optimizing growth while maintaining trust and security. You'll work closely with Product, Engineering, Design, Abuse, Risk, and Go-to-Market teams to identify opportunities, quantify trade-offs, and influence strategy. Some questions can be answered through A/B tests. Others require observational analyses, causal inference, and judgment under uncertainty. This is an opportunity to shape the analytical foundations of a high-impact product area from the ground up. This role is based in San Francisco, CA. We use a hybrid model (3 days/week in office) and offer relocation support. In this role, you will Define the north-star metrics and measurement frameworks used to evaluate the identity experience across consumer and enterprise products. Design and analyze experiments to optimize top-of
About the team The Applied team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the role: We're seeking a Data Engineer to take the lead in building our data pipelines and core tables for OpenAI. These pipelines are crucial for powering analyses, safety systems that guide business decisions, product growth, and prevent bad actors. If you're passionate about working with data and are eager to create solutions with significant impact, we'd love to hear from you. This role also provides the opportunity to collaborate closely with the researchers behind ChatGPT and help them train new models to deliver to users. As we continue our rapid growth, we value data-driven insights, and your contributions will play a pivotal role in our trajectory. Join us in shaping the future of OpenAI! In this role, you will: Design, build and manage our data pipelines, ensuring all user event data is seamlessly integrated into our data warehouse. Develop canonical datasets to track key product metrics including user growth, engagement, and revenue. Work collaboratively with various teams, including, Infrastructure, Data Science, Product, Marketing, Finance, and Research to understand their data needs and provide solutions. Implement robust and fault-tolerant systems for data ingestion and processing. Participate in data architecture and engineering decisions, bringing your strong experience and knowledge to bear. Ensure the security, integrity, and compliance of data according to industry and company standards. You might thrive in this role if you: Have 3+ years of experience as a data engineer and 8+ years of any software engineering experience(including data engineering). Proficiency in at least one programming language commonl
About the Team The Cloud Agents team builds product infrastructure for long-running agents in the cloud: orchestration, sandboxing and isolation, secure environment connectivity, secrets and identity, observability, reliability, and cost controls. These agents securely connect to diverse developer and customer environments and use tools to accomplish goals. We partner closely with product, research, and infrastructure teams to turn agentic capabilities into dependable platforms for OpenAI products and developers building on OpenAI. About the Role We are looking for an experienced software engineer to help build and scale our cloud agent platform. You will design and operate systems for orchestrating agents at scale. You will work closely with product engineers on ChatGPT, API, and Codex to define the right abstractions and enable them to ship products quickly. Strong backend or infrastructure experience is important; experience with Python, Rust, distributed systems, cloud infrastructure, or product platforms is especially helpful. In this role, you will: Design and scale the orchestration, sandboxing and storage systems that run agentic workloads for Codex, ChatGPT, and the OpenAI API. Partner with product engineers to build a platform that enables them to ship quickly and turn feedback into robust abstractions. Improve reliability, security, performance, and cost efficiency for long-running agents. Deploy services that can operate across different environments and clouds. Your background might look something like: 9+ years of professional engineering experience, excluding internships, in relevant roles at technology and product-driven companies. Experience leading large-scale backend, platform, or infrastructure projects from ambiguous problem statements to production systems. Proficiency in one or more backend languages such as Python, Go, Rust, TypeScript, or similar, and the ability to move across service, platform, and product boundaries. Strong understanding
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