Senior Customer Success Architect in United States

About the Team: The IT Project Technology Lead is a strategic professional at the intersection of technology leadership and business impact — a recognized subject matter authority who brings both depth of expertise and the foresight to shape directional decisions that extend well beyond their immediate domain. This is not a role for those who simply manage tasks; it is a role for those who understand how technology, people, and process converge to drive transformation at scale. At Citi, where every system and solution ultimately serves hundreds of millions of customers across more than 160 countries, this individual operates at a level where their technical judgment carries real organizational weight. The successful candidate will work alongside senior project staff, technology architects, infrastructure teams, and client-facing leadership to ensure that complex, high-impact initiatives are delivered with precision, clarity, and strategic intent. They will influence functional decisions through trusted counsel, champion process improvements that raise the performance bar, and serve as a guide and mentor to the analysts and practitioners who look to them for direction. Their work does not stop at execution — it shapes how Citi's technology landscape evolves, how risk is managed with integrity, and how the organization positions itself to meet the demands of an ever-changing global financial environment. Responsibilities: Develops detailed IT work plans, schedules; project estimates, resource plans and status reports. Interfaces with senior project staff and client senior management teams regarding status of projects. Recommends and oversees process improvements. Has considerable business impact through in-depth evaluation of complex business processes, system processes and industry s

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Corporate Treasury Overview Mastercard is looking for a Manager, FX Trading & Strategy to join the New York City office and oversee daily FX trading, risk management and support the implementation of new processes and procedures. The responsibilities for this role include: • Develop new foreign exchange capabilities to support business initiatives involving cross-border payments • Define FX desk workflows, policies, procedures, and implement a high level of automation • Execute the company’s foreign exchange risk management program and strategies • Monitor FX trade executions and open positions • Measure FX risk according to company policy and report exposures to senior management • Analyze approaches to optimize risk management • Onboard trading partners • Identify requirements to trade exotic currencies • Support the testing of FX risk management, quoting, and trading systems • Communicate relevant news, market events, and FX system behavior to team members • Analyze market trends (liquidity, spreads, volatility, etc.) for the business • Evaluate business cases for incremental revenue opportunities related to foreign exchange transactions and support the business with project-based FX analysis • Contribute to all aspects of the trading desk activities incl

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director Product Management - Technical About Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations help individuals, financial institutions, governments, and businesses realize their greatest potential. Role Summary We are looking for a **Principal Product Manager – Technical** to lead product strategy and execution for **global, real‑time switching and authorization platforms**.In this role, you will own the vision, roadmap, and delivery of **mission‑critical transaction processing capabilities** that operate at massive scale with strict requirements for availability, latency, resiliency, and correctness. You will work closely with engineering, architecture, operations, and business leaders to deliver platforms that support billions of transactions and enable reliable, secure payment experiences worldwide. This is a **senior individual contributor role** with broad influence across teams, regions, and portfolios. What You’ll Do Product Strategy & Vision* Define and own the long‑term product vision and strategy for switching and authori

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Business Administration Overview As Chief of Staff, you will be the strategic right hand to leadership, ensuring priorities are clear, processes run smoothly, and communication is impactful. This role blends operational excellence with creative storytelling, requiring a unique mix of consulting rigor, organizational savvy, and executive presence. Key Responsibilities: Operational Leadership • Coordinate and support activities within the Debit, Prepaid and Sustainability Solutions organization within Consumer Products & Processing. • Manage calendars, organize town halls, and prepare materials for leadership engagements. • Drive alignment across teams and ensure timely execution of priorities. Strategic Governance • Lead the Weekly Review, collecting updates from team leaders and synthesizing progress on strategic initiatives. • Present insights and recommendations to senior stakeholders for informed decision-making. Executive Communication & Storytelling • Develop compelling storyboards and presentations that simplify complexity and inspire action. • Elevate communication standards across the team with creativity and clarity. Special Projects & Leadership Support • Partner with leadership on high-impact initiatives and cross-functional projects. • Serve as

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. POSITION SUMMARY CVS Health Digital is looking for hands-on, passionate people who want to join a high energy and growing team to make a difference in customers lives and who want to be on the forefront of digital innovation that aims to reinvent what a pharmacy and a health care company can be in the digital world. Currently, we are seeking a Staff Software Development Engineer, who will serve as a senior technical leader on a cross-functional product team responsible for designing, developing, and delivering scalable healthcare technology solutions. You will play a critical role in driving architecture decisions, mentoring engineers, and partnering with product, UX, and business stakeholders to build secure, cloud-native applications that enhance the digital healthcare experience. In this role, you will lead the development of distributed systems and microservices leveraging Java, Spring Boot, event-driven architectures, and modern cloud technologies. This Staff Engineer will also guide data migration and interoperability initiatives, supporting healthcare integrations that enable seamless and secure exchange of clinical data across platforms. The ideal candidate combines strong software engineering expertise with a passion for innovation, technical leadership, and delivering high-quality solutions in an Agile environment. Expectations for the Role Software

The Mid-Corp Relationship Manager is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project. Responsibilities: Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations Introduces solutions to clients in building and strengthening an effective portfolio; Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met; Identifies cross-sell opportunities to deepen and increase share of wallet; Maximizes client experience by proactive sharing markets updates, trend and intelligence Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB) Networks with clients to identify

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Software Engineering Overview Decision Stream is Mastercard's next-generation AI-native decisioning platform, designed to power intelligent, real-time decisions across fraud, authentication, payments, and risk. Built with a startup mindset and enterprise-scale ambition, the platform combines innovation, speed, and engineering excellence to redefine decisioning across Mastercard's global ecosystem. We are seeking a visionary and hands-on VP of Software Engineering to help build and scale the platform. This leader will partner closely with Product, Architecture, AI, and Platform Engineering teams to drive technology strategy, architecture, engineering execution, and organizational growth. What You'll Do Lead Through Technical Excellence • Serve as a senior technology leader and role model for engineering teams. • Drive architecture, design, and technology decisions across distributed systems, streaming, AI, and cloud-native platforms. • Engage deeply with engineers, architects, and product leaders to solve complex technical challenges. • Influence engineering standards, software quality, and operational excellence. Build and Scale the Platform • Help shape and deliver a highly scalable, resilient, and secure decisioning platform operating at Mastercard scale. • Balan

Sales Development is the front line of VTS’s growth engine. As an SDR, you’re not just booking meetings, you’re shaping our future. You’ll help identify and engage the next wave of customers who will use VTS to transform how commercial real estate operates. With the support of powerful data-driven workflows and AI tools, you’ll generate pipeline at scale, test new go-to-market strategies, and provide critical insights back to the sales and marketing teams. Simply put, when our SDR team thrives, the entire company grows faster. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. ** What Makes This Job Awesome? This isn’t your typical entry-level sales role. At VTS, you’ll be joining a high-impact, AI-augmented sales team that’s rethinking how modern prospecting is done. You’ll: Be quickly trained in world-class SaaS sales techniques and real estate fluency. Use cutting-edge tools to automate busywork so you can focus on learning, experimenting, and connecting with decision-makers at some of the most influential CRE firms on the planet. Collaborate closely with AE mentors, marketing partners, and senior leadership to contribute directly to pipeline growth. See a clear path for promotion to closing roles and beyond. Our top AEs and leaders started in this seat. Be part of a scaling team where every win matters and every voice is heard. Form relationships with senior decision makers, asset managers and brokers at the top commercial real estate firms across the country. What Makes You a Great Fit? You’re not just looking for a job, you’re looking to launch a career in tech sales with real momentum. You could be a great fit if: You’re curious, coachable, and ready to dive headfirst into a fast-paced, goal-driven environment. You embrace new tools and technologies to work smarter and faster. You bring 1+ years of professional or internship experience. Bonus if it’s in CRE, SaaS, or sales but your

About the Team At OpenAI, Trust & Safety Operations is central to protecting OpenAI’s platform, customers, and the public from abuse. We partner closely with Product, Engineering, Legal, Policy and Go To Market teams to identify emerging risks, build and mature enforcement systems, and ensure high-integrity operations while delivering a great user experience at scale. We’re building the Monetization Trust & Safety Operations team to ensure OpenAI can grow advertising in a way that is safe, trusted, and sustainable—for users, advertisers, and the business. This team sits at the intersection of operational scale, product risk, and rapid revenue growth, designing systems and operations that enable ads to scale without compromising user trust or safety. It’s critical to us that our Ads product be built in a way that corresponds to our Ads principles , and this team is key to that. About the Role We’re looking for a senior operator with strong analytical instincts to help build and scale Monetization Trust & Safety Operations at OpenAI. In this role, you’ll flex across the team’s highest-priority data and operational needs—from reporting and dashboard insights to budget and capacity planning, project-based analysis, and data automation —while partnering closely with Product, Policy, Engineering, Legal, Go To Market, and Data Science and Data Engineering teams. This role sits at the intersection of strategy, execution, and data: you’ll define ambiguous problems, query and validate data, build decision-support systems, and translate operational signals into clear recommendations and scalable, AI-first solutions. You should be comfortable moving from a high-level question to a rigorous analysis, a useful dashboard, an automated workflow, or a durable operating mechanism. As OpenAI introduces new revenue-generating formats and partnerships, you’ll help the team understand where risks, capacity constraints, quality gaps, and opportunities are emerging. You’ll brin

About the Team At OpenAI, Trust & Safety Operations is central to protecting OpenAI’s platform, customers, and the public from abuse. We partner closely with Product, Engineering, Legal, Policy and Go To Market teams to identify emerging risks, build and mature enforcement systems, and ensure high-integrity operations while delivering a great user experience at scale. We’re building the Monetization Trust & Safety Operations team to ensure OpenAI can grow advertising in a way that is safe, trusted, and sustainable—for users, advertisers, and the business. This team sits at the intersection of operational scale, product risk, and rapid revenue growth, designing systems and operations that enable ads to scale without compromising user trust or safety. It’s critical to us that our Ads product be built in a way that corresponds to our Ads principles , and this team is key to that. About the Role We’re looking for a senior operator to help build and scale Monetization Trust & Safety Operations at OpenAI. In this role, you’ll own critical Ads T&S workstreams from problem framing through scaled operation, partnering closely with Product, Policy, Engineering, Legal, and Go To Market to turn ambiguous priorities into durable operating models. This role sits at the intersection of strategy and execution: you’ll define scope, align owners, manage milestones and risks, resolve dependencies, and build the workflows, decision structures, and operating mechanisms that allow Ads Trust & Safety to scale. You’ll move between standing up new programs, stabilizing existing workflows, and handing off durable ownership as priorities evolve. As OpenAI introduces new revenue-generating formats and partnerships, you’ll bring structure to complex initiatives that balance user safety, advertiser experience, and business growth. You’ll use data and frontline signals to identify bottlenecks, quality gaps, capacity needs, and high-leverage interventions, and communicate clear

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Mergers & Acquisitions Manager, Strategic Investments Job Description Summary The Manager, Strategic Investments is an integral member of the team driving all phases sourcing, executing and overseeing strategic investments at Mastercard. The qualified candidate will be a member of a highly visible team and responsible for driving investment efforts in the Start Path fund, while also assisting with broader strategic investments, and portfolio management. The position reports to VP, Mergers and Acquisitions (Minority Investments). The candidate will lead strategic minority investments Mastercard’s Start Path program with the following primary responsibilities: • Oversee the end-to-end Start Path investment process: including but not limited to business case development, cross-functional diligence, and negotiating transaction terms with founders • Evaluate strategic fit of prospective investments against Mastercard’s priorities, including asset enhancement, ecosystem reach, and engagement expansion • Prepare executive level materials for Investment Committee and senior leadership, including investment memos, strategic rationales, and risk/mitigant frameworks. • Manage the Start Path investment portfolio: (i) point of contact for founders, internal stakeholders, and executive sponsor

Datadog is a world-class monitoring and security platform for cloud applications. We're dedicated to creating, developing, and supporting our product and customers, fostering seamless collaboration and problem-solving among Dev, Ops, and Security teams globally. Built by engineers for engineers, our SaaS product is trusted by organizations of all sizes across various industries, driving digital transformation, cloud migration, and infrastructure monitoring for our customers' entire technology stacks. As cloud technologies continue to evolve and digital operations become ever more crucial, Datadog remains at the forefront of innovation and is well-positioned for sustained growth. Datadog's Finance team partners with stakeholders across the organization, providing commercial, operational, and analytical support to ensure that Datadog's business continues its rapid and efficient growth. The Equity Administration team is responsible for overseeing the full cycle of stock administration on a global basis, collaborating with groups across Accounting, Tax, People, Payroll, and Legal to manage Datadog's equity plans worldwide. Our work spans the processing of equity transactions including RSU releases, stock option exercises, and ESPP purchases; management of equity-related inquiries from employees, executives, investors, and other key partners; day-to-day management of the E*TRADE Equity Edge Online platform; global equity reporting and tax compliance; oversight of equity procedures, policies, and controls; and employee education on equity programs. We are seeking a hands-on Equity Administration Assistant Manager to own our complex and high-risk equity workstreams. Reporting to the Senior Manager, Equity Administration, the Assistant Manager will serve as a first level preparer or reviewer on equity transactions, assist with process documentation, and work closely with various internal teams across Accounting, Tax, People Operations, Payroll, and Legal. This is a ro

👋 Welcome to Glide! At Glide we’re reimagining the banking experience for the modern world . Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers. You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented early career Fullstack Engineer to help us build our platform. We’re bringing a new perspective to the decades-old financial world , and we’re hoping you can help us do that! Why You’ll Love This Role (Especially if you’re a new grad): A unique opportunity to work side-by-side with Glide’s founders and senior engineers, learning directly from industry veterans. Gain hands-on, end-to-end experience across the full stack: from architecture design to deployment. Be part of a small, fast-moving startup, where your code has immediate impact. Get mentorship and exposure to real-world engineering best practices, product development, and startup culture. Your Responsibilities: Move seamlessly between frontend and backend to build a well-tested, secure frontend for our core web product. Create trustworthy, safe user experiences by building interfaces that are simple, reliable, and performant using tools like Typescript, React, Node.js and NextJS . Design a scalable architecture that can serve hundreds of thousands of end users. Bring designs to life through beautifully-crafted code. Articulate a long-term technical direction and vision for maintaining and scaling our web product suite. Lead frontend and backend infrastructure & tooling for an ambitious product roadmap. Need-to-Haves: Experience with Javascript and tools like Typescript, React, Node.js and NextJS . Experience with modern, responsive HTML & CSS . Experience using data fetching libraries like React Query/Tanstack or tRPC to synchronize client and server data. Excellent understanding of software engineer

👋 Welcome to Glide! At Glide we’re reimagining the banking experience for the modern world . Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers. You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented early career Fullstack Engineer to help us build our platform. We’re bringing a new perspective to the decades-old financial world , and we’re hoping you can help us do that! Why You’ll Love This Role (Especially if you’re a new grad): A unique opportunity to work side-by-side with Glide’s founders and senior engineers, learning directly from industry veterans. Gain hands-on, end-to-end experience across the full stack: from architecture design to deployment. Be part of a small, fast-moving startup, where your code has immediate impact. Get mentorship and exposure to real-world engineering best practices, product development, and startup culture. Your Responsibilities: Move seamlessly between frontend and backend to build a well-tested, secure frontend for our core web product. Create trustworthy, safe user experiences by building interfaces that are simple, reliable, and performant using tools like Typescript, React, Node.js and NextJS . Design a scalable architecture that can serve hundreds of thousands of end users. Bring designs to life through beautifully-crafted code. Articulate a long-term technical direction and vision for maintaining and scaling our web product suite. Lead frontend and backend infrastructure & tooling for an ambitious product roadmap. Need-to-Haves: Experience with Javascript and tools like Typescript, React, Node.js and NextJS . Experience with modern, responsive HTML & CSS . Experience using data fetching libraries like React Query/Tanstack or tRPC to synchronize client and server data. Excellent understanding of software engineer

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role OpenAI is building a dedicated Digital Natives vertical focused on high-growth technology and internet companies shaping the future of software. As a Sales Manager, you will recruit, develop, and lead a team of senior Account Directors responsible for landing and expanding OpenAI’s largest and most strategic Digital Native customers. You will define how we win in this segment — establishing the operating cadence, deal strategy, and vertical GTM playbook for engaging sophisticated, technically fluent buyers building AI into their core products. You will operate as a hands-on front-line leader: deeply involved in complex opportunities, elevating sales discipline, and shaping how OpenAI scales enterprise revenue in the most dynamic segment of the market. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Key Responsibilities Recruit and develop a high-performing team of Account Directors. Establish a coaching culture centered on rigorous deal reviews, structured 1:1s, and clear performance standards. Raise the talent bar continuously through thoughtful hiring, development, and accountability. Architect and refine the GTM strategy for high-growth tech and internet companies. Shape territory design, account prioritization, and coverage mo