Senior Customer Success Architect in United States

About the Team OpenAI's Environmental, Health & Safety (EHS) team partners across the company to enable safe, responsible growth. This role will be a senior EHS partner to our robotics operations as our operating footprint expands. You will work closely with Robotics, Engineering, Operations, Facilities, Workplace, Construction, Security, People, Legal, and external partners to integrate safety into how our facilities are designed, built, staffed, and operated. About the Role We are seeking a Senior Manager, EHS - Robotics to provide senior, hands-on safety leadership across multiple sites. This role is for an experienced EHS leader who can operate independently in a fast-moving technical environment, anticipate risk before it becomes an incident, and build practical safety systems that scale with the business. Our robotics operations are scaling quickly, with a growing mix of construction, commissioning, workforce expansion, and around-the-clock operations. This creates a complex and evolving risk environment and requires strong preventive planning, consistent field presence, and sustained incident-management oversight. This leader will own site-level EHS strategy and execution for the robotics portfolio while partnering with the broader EHS team on company-wide standards and programs. The successful candidate will look around corners: planning for future ramps, identifying requirements early, influencing design and operating decisions, and creating durable systems that enable teams to move quickly without compromising safety. In this role you will: Serve as a senior EHS partner across robotics R&D operations, owning site-level safety strategy, priorities, and execution as the footprint scales. Anticipate EHS requirements for new operations, equipment, processes, construction phases, staffing ramps, and 24/7 operations, and translate them into practical plans before work begins. Lead proactive risk identification and control across robotics activities, incl

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is building the data and AI platform for the agentic enterprise. Enterprise Apps & Agentic Systems is applying that same standard internally by redesigning business domains from first principles and turning high-value workflows into software-defined, AI-native products. We are hiring a Sr. Director to make Finance, OTC, Revenue, People, and Legal domains more agentic. This leader will own the product and engineering strategy across the portfolio, moving beyond application management to deliver intelligent products that understand context, act across systems, operate within guardrails, and involve people when judgment is required. This leader will work directly with business executives to identify the work that should be eliminated, redesigned, or delegated to software. They will build the teams, product model, technical foundations, and operating mechanisms needed to move quickly from opportunity to production and deliver measurable business impact CORE MISSION: Transform enterprise operations across Finance, People, and Legal by redesigning end-to-end workflows into AI-native products rather than adding incremental features to legacy apps. Combine domain expertise, enterprise data, workflow automation, autonomous agents, and controls into a coherent operating

MongoDB has a great opportunity for a Senior HR Business Partner for our Technical Services organization. HRBPs at MongoDB are responsible for helping business unit leaders and their leadership teams develop and implement a people and culture strategy that best supports their business needs. They act as coaches, trusted advisors, change agents, consultants and thought partners on all things talent within the business. They work closely with other teams within the People Team to perform their role and responsibilities – this includes Employee Experience, Compensation, Culture & Talent Development, Talent Acquisition, HR Operations and People Analytics. This Senior HRBP role is an opportunity for a strategic, commercially minded people leader to shape the talent and organizational agenda for a complex business. The role will partner closely with senior leaders to anticipate people needs, lead through change, translate data into clear recommendations, and build scalable solutions that enable the business to grow. Alongside this strategic partnership, the Senior HRBP will lead critical talent moments, including performance, engagement, succession, and compensation cycles, ensuring they drive meaningful business and people outcomes. We’re open to candidates across North America’s Eastern and Central Time Zones and are flexible on location for the right candidate. Key Responsibilities Builds relationships with leaders to offer thought leadership on organizational and people-related strategy and execution Adopts the culture of the organization and embodies our values and leadership principles Develops a commercial understanding of the business to appropriately guide and influence leaders on their talent agenda Applies expertise in the following areas: organizational design, workforce planning, change management, performance management, career planning, coaching, analysis of people data, compensation (cash and equity), complex employee relations issues, learning and dev

About the Team OpenAI’s People team is committed to hiring, engaging, and supporting world-class talent to help safely build and deploy universally beneficial Artificial General Intelligence (AGI). The Global Employee Relations and People Standards team brings together expertise in employee relations, employment investigations, and People compliance, policy, and standards. We play a critical role in shaping how OpenAI supports its people through complexity, growth, and change. Our team guides and supports the company through some of its most nuanced and high-impact people challenges. We operate with deep context and care, balancing trust, judgment, and creativity in every situation. We don’t default to predefined frameworks. Instead, we take a principled yet flexible approach, designing thoughtful, tailored solutions that reflect our values, the needs of our employees, and the unique pace of OpenAI. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. About the Role We’re looking for a Senior Employee Relations Partner to focus on the non-investigative side of ER work, supporting high-trust, high-impact people matters. This includes conflict resolution, high-risk performance management, sensitive employee exits, and navigating workplace dynamics that require thoughtful, strategic support even when they don’t involve formal investigations. This role will report to the senior manager of the team. We're looking for someone who brings creativity, flexibility, and a deeply human-centered approach to solving people challenges. You’re energized by complexity and nuance, and instinctively seek out tailored, thoughtful solutions rather than one-size-fits-all answers. You don’t just apply rules; you understand context, think strategically, and help leaders make principled decisions that reflect our values and evolving culture. This role is a fit for someone who adapts quickly, th

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Talent Brand Manager, you'll shape how current and prospective team members understand what it means to work at GitLab. You'll bring our employer value proposition to life through talent brand strategy, recruitment marketing, and integrated campaigns across the candidate journey. You'll combine editorial judgment, performance data, cross-functional influence, and artificial intelligence tools to create clear, inclusive, and authentic candidate experiences. What You’ll Do Lead GitLab's talent brand strategy, translating our employer value proposition and company direction into clea

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Lead the technical design and architecture of major platform initiatives, author design documents and build consensus across engineering teams. Define technical roadmaps for complex, multi-quarter projects that span multiple teams. Make critical architectural decisions for company documentation infrastructure, balancing scalability, reliability, and developer experience. Evaluate and set direction for integrating emerging technologies, including AI/LLM capabilities, into company documentation platforms and authoring tools. Establish and evolve engineering standards, best practices and technical guidelines for the team and broader organization. Partner with engineering teams across the company to understand documentation needs and design integrated solutions. Design, build and maintain scalable, reliable and performant services and systems. Contribute high-quality code across the full stack and navigate codebases with different languages and tools. Debug and resolve complex production issues and improve system reliability. Take ownership of system health and incident response. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science, Software Engineering, Engineering, or a related field, plus four (4) years of experience in Software Engineering. Must have four (4) years of experience in each of the following: - Working in a full stack environment with a foc

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Plaid’s Consumer team owns all of Plaid’s consumer facing surfaces. This includes Link, Plaid’s flagship product, which has been used by over half of all US adults to share their information safely and securely with financial applications. Link drives the vast majority of Plaid’s revenue. We’re also working on some exciting, 0-1 consumer initiatives. Both areas are top business priorities. As part of Plaid’s first Consumer team, you will lead product development and execution within a startup-like environment at Plaid. Responsibilities Define an ambitious vision / roadmap, sign up for quarterly / half year goals, and partner with the cross-functional team to hit them Drive prioritization and execution (build, measure, iterate) Identify opportunities through consumer feedback and staying close to our data / dashboards Partner with cross-functional team (design, research, data science, legal, and compliance) to do all of the above Qualifications You have successfully launched large consumer facing features driving meaningful outcomes at B2C companies You start with the consumer problem and have held a high bar for consumer experience You naturally gravitate towards using data to mak

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Senior Data Analyst on the Finance team, you’ll play a pivotal role in uncovering the insights that shape company-wide planning, forecasting, and strategic decision-making. This high-impact role blends analytical rigor, technical fluency, and business acumen to steer strategy and identify opportunities for scalable growth. The Finance Data team partners with both Finance and other teams across Vanta. You’ll collaborate closely with stakeholders to build trust and deliver data-driven recommendations; your work will influence everything from operating plans and investment decisions to self-serve reporting and process automation. This is a unique opportunity to deepen your analytics expertise in a dynamic, high-growth environment, with visibility into executive-level priorities and the ability to shape them with data. What you’ll do as a Senior Data Analyst at Vanta: Deliver strategic insights by conducting deep, prioritized analyses that inform high-impact financial decisions. Act as a technical partner to teams across FP&A, Accounting, RevOps, Product, Marketing, and more. Increase team efficiency by automating recurring deliverables and helping scale workflows as the company grows. Empower decision-makers with self-service dashboards and data assets that surface trends and drive informed choices across the business. Advance our analytics infrastructure by partnering with Data Engineering and other analytics teams to democratize access to high quality data and insights. How to be successful in this role: Experience: 4+ years of experience in data analysis or equivalent function. Exposure to FP&A, Accounting, or SaaS

Who we are About Stripe Stripe is a technology company that builds economic infrastructure for the internet. Businesses of all sizes—from new startups to public companies like Amazon and Salesforce—use our software to accept online payments and run technically sophisticated financial operations in more than 100 countries. By helping businesses accept payments from anywhere in the world and accelerating the economic shift from offline to online, we aim to increase the GDP of the internet. About the team Stripe’s Leadership Recruiting Team (LRT) is a high-performing group of strategic and creative problem solvers. We are passionate about finding and hiring the very best leaders and experts from around the globe to help drive the next arc of Stripe’s growth. What you’ll do In this role, you will be directly responsible for partnering with senior stakeholders to identify, attract, assess, and hire individuals for leadership roles across the company. Responsibilities Strategically partner with executives to hire top talent for Stripe’s highest priority engineering leadership roles Define, design, and implement recruiting processes and search engagements for a variety of senior leadership roles. This includes understanding and mapping the talent landscape, internal calibration and referrals, and matching those data points with the external talent supply Manage end-to-end leadership-level searches from inception of candidate contact to onboarding, including research, outreach strategies, candidate experience, negotiations, partnering with HR for successful onboarding, and communicating with stakeholders along the way Collaborate with cross-functional partners, such as People Partners, Compensation, and Business Leads, to align hiring goals with business needs Develop competency-based interviews that surface a candidate’s full range of capabilities, explore their aspirations, and gain insight into how their experience will apply to a leadership role at Stripe Fo

Senior Security Engineer, Vulnerability Management Here at Datadog, we think about vulnerability management a little differently. We embrace open source software, recognize our role in the software supply chain, and see attackers weaponizing vulnerabilities faster than ever. We are looking for a Senior Security Engineer who can combine vulnerability-management judgment with hands-on engineering to help us scale and improve our vulnerability lifecycle across Datadog’s multi-cloud products and services. In this role, you will turn ambiguous security problems into clear solutions, and work with engineering teams to address root causes and develop technical controls that reduce vulnerabilities earlier in the SDLC. You’ll use AI and automation to help scale the overall vulnerability lifecycle across Datadog. You will use data and sound technical judgment to prioritize risk, and partner with security, product, platform, and compliance teams to bring scalable solutions into practice. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do Work across the vulnerability lifecycle from detection and impact assessment through risk-based prioritization, remediation, and verification. Use AI and automation to build tools, services, and workflows that make security ideas concrete, validate them quickly, and create alignment for scalable implementation. Reduce engineering toil through a “PRs, not tickets” approach, using automation to enrich findings, identify ownership, recommend or deliver fixes, and track outcomes. Analyze recurring vulnerabilities and remediation failures to identify root causes and opportunities to prevent issues earlier in the SDLC. Partner with SDLC Security, Product Security, platform teams, and engineering teams to balance technical constraints, busin

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake runs large scale cloud infrastructure to deliver its own service — production and internal deployments, Kubernetes fleets, CI/CD, etc. Our cloud spend is in billions of dollars per year. The Cloud Efficiency team builds a unified, self-serve cloud efficiency platform along with AI skills and agents that makes spend observable, attributable, governable while driving recommendations and optimization of our cloud spend. AS A SOFTWARE ENGINEER AT SNOWFLAKE YOU WILL: Design, develop, and maintain scalable platform for resource ownership registry, usage attribution, utilization measurement, and cost modeling. Build AI agents, tools and automation to enhance system monitoring, alerting, and root cause analysis. Improve and optimize data ingestion, storage, and query efficiency for cloud utilization, cost and efficiency data at scale. Collaborate with teams across Snowflake to understand attribution and observability needs and implement solutions that improve operational visibility. Contribute to open-source and industry best practices in monitoring and distributed systems monitoring. Ensure high availability, reliability, and performance of team-managed platforms by participating in on-call rotations and incident management. Partner with Finance, Product and Engineering

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Plaid’s mission is to unlock financial freedom for everyone by making money movement and access to financial data simple and secure. As a Fullstack Software Engineer, you will design and build the systems and experiences that power how millions of people connect to their finances. You will work across the stack, building scalable backend services and APIs while also crafting intuitive, high-quality frontend experiences that bring those systems to life. This role is ideal for engineers who enjoy switching between backend problem-solving and frontend user experience work, and who are excited to grow their impact across both. You will collaborate closely with product managers, designers, and other engineers to ship products that are reliable, secure, and delightful to use. At Plaid, engineers take ownership early, contribute to architectural decisions, and see their work reach millions of users. Responsibilities: Build across the stack. Design, develop, and maintain scalable backend services and APIs, as well as intuitive, high-quality frontend applications that bring those systems to life. Collaborate cross-functionally. Partner closely with product managers and designers to define

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity Postman is looking for a Senior Demand Generation Manager to drive pipeline growth through high-impact digital demand generation programs anchored in content-led engagement for Fern. This role sits within Revenue Marketing and is focused on turning content and digital channels into a reliable, scalable pipeline engine — connecting content strategy, organic programs, and always-on digital execution to both product-led and sales-led growth motions. You'll own how Postman attracts, engages, and converts high-intent audiences through compelling content experiences across the digital landscape, ensuring every program moves deals forward. We're looking for someone who thinks in terms of pipeline and revenue, not just pageviews or content output — and knows how to build content-driven digital programs that compound over time and scale with the business. What You’ll Do Demand Generation Strategy & Pipeline Execution Develop and execute a content-led digital demand generation strategy aligned to pipeline creation and revenue goals across PLG and SLG motions. Prioritize content investment and channel mix based on pi

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. About Airbnb Host Community Airbnb creates opportunities for millions of hosts to build a business, develop connections with guests and hosts, and positively impact local communities. The strength of the global Host community sets Airbnb apart. We keep hosts at the center of everything we do. The Airbnb Community team treats hosts as partners by fostering connection, supporting their development and success, and incorporating their feedback in our product and policies. About the Role The Senior Host Development Lead is an experienced leader responsible for the creation and execution of global educational programs and systems that inspire and empower Airbnb hosts to grow their business and deliver high quality hospitality. This role collaborates cross-functionally to build strategy, define scope, and lead execution of initiatives that support host onboarding, continuous learning, and long-term development throughout the host journey. Aligned with Airbnb’s highest-priority company goals, these initiatives take the form of scalable solutions—such as in-product content, webinars, workshops, articles, and online toolkits—designed to meet diverse learning styles and contexts in a way that is globally consistent and locally relevant. Each educational touchpoint is conceived as part of a broader, holistic system that shapes host success through education and recognition. Responsibilities: Drive the vision and strategy of key host education programs across the host lifecycle, from onboarding to long-term optimization. Manage the end-to-end strategy, design, and execution of scaled host education initiatives

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: The Senior Product Manager is a key position to support our growth, and we are looking for an experienced product manager to join us! As the Senior Product Manager, you will be working cross-functionally to design, build, and roll-out products and features that align with Drata’s strategy and vision. A top-notch senior product manager will have worked on numerous projects and have