Jobs in United States

Senior Customer Success Architect in United States

1,947 active opportunities · Updated October 2026

Explore current senior customer success architect jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 Santa Clara, United States
✓ Quality checkedCompany trend -8%

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. NVIDIA has a rapidly expanding ecosystem of data center platform & node designs. From single node HGX/DGX systems all the way up to large multi-node NVLink domain rack architectures. These designs have become core to NVIDIA's rapidly growing enterprise and cloud provider businesses. Each bringing together the full power of NVIDIA GPUs, NVIDIA NVLink, NVIDIA InfiniBand networking, NVIDIA Grace CPUs, and a fully optimized NVIDIA AI and HPC software stack. We’re searching for a highly motivated, technical leader to design, drive, and operationalize rack-scale factory and deployment flows for next-generation data center products. The ideal candidate will combine deep systems expertise, decisive technical leadership, and a passion for building reliable, debuggable, and scalable manufacturing and deployment solutions. What you’ll be doing: Lead and drive rack-scale/L11 flows for factory and initial data center deployment. Design and implement end-to-end factory workflows, including firmware flashing sequences, security provisioning, and deployment of software mitigations. Collaborate with data center architects, ODMs, and OEMs to define factory and data center requirements that ensure efficient and reliable production ramp. Champion reliability, debuggability an

N
📍 Santa Clara, United States
✓ Quality checkedCompany trend -8%

NVIDIA is leading the way in groundbreaking developments in Artificial Intelligence, High Performance Computing and Visualization. The GPU, our invention, serves as the visual cortex of modern computers and is at the heart of our products and services. Our work opens up new universes to explore, enables amazing creativity and discovery, and powers what were once science fiction inventions from artificial intelligence to autonomous cars. We are the GPU Communications Libraries and Networking team at NVIDIA. We deliver libraries like NCCL, NVSHMEM, UCX for Deep Learning and HPC. We are looking for a motivated Performance engineer to influence the roadmap of our communication libraries. The DL and HPC applications of today have a huge compute demand and run on scales which go up to tens of thousands of GPUs. The GPUs are connected with high-speed interconnects (eg. NVLink, PCIe) within a node and with high-speed networking (eg. Infiniband, Ethernet) across the nodes. Communication performance between the GPUs has a direct impact on the end-to-end application performance; and the stakes are even higher at huge scales! This is an outstanding opportunity for someone with HPC and performance background to advance the state of the art in this space. Are you ready for to contribute to the development of innovative technologies and help realize NVIDIA's vision? What you will be doing: Conduct in-depth performance characterization and analysis on large multi-GPU and multi-node clusters. Study the interaction of our libraries with all HW (GPU, CPU, Networking) and SW components in the stack Evaluate proof-of-concepts, conduct trade-off analysis when multiple solutions are available Triage and root-cause performance issues reported by our customers Collect a lot of performance data; build tools and infrastructure to visualize and analyze the information <li

PythonDockerKubernetesArtificial Intelligence
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📍 United States· Full-time· Remote
✓ Quality checkedCompany trend -90%

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. You will build the operating system for EPD — the systems, agents, and practices that make engineering, product, and design unreasonably effective at delivery, with Jira as the substrate. The EPD Systems team is building the infrastructure Vanta's engineering, product, and design organization depends on to understand itself and operate well. We're constructing three interlocking layers: sources of truth at the foundation, a shared interpretive layer that reasons across all of them, and the operating system that makes the work itself legible. This role owns the operating system. This is not a traditional PMO or status-reporting role. You build — agents, automation, workflow design, and the practices that make teams want to use the system rather than route around it. What you’ll do as a Senior Systems Designer at Vanta: Design and own workflow and hierarchy across engineering, product, and design in Jira Make sure Jira reflects real practice, and real practice reflects what needs to show up in Jira — in both directions Build the agents and automation that run the system yourself, with AI as part of how you work Drive adoption: go to the teams whose practice doesn't match the substrate today and change that — through conversation, well-built artifacts, or clear instruction that works without you in the room Understand delivery breakdowns at the mechanism level and build fixes that address the root cause, not the symptom Build alongside teammates who are growing into more technical work — raise their ceiling, not just your own output How to be successful in this role: You build and ship, recently, with AI as part of how you work. "

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📍 United States· Full-time· Remote
✓ Quality checkedCompany trend -90%

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. You will build the layer that makes Vanta's data actually useful: a single interpretive layer that reads across every source of truth and makes them queryable, reasoned-over, and genuinely illuminating — for EPD, for GTM, and for anyone in the org trying to understand what's happening and why. The EPD Systems team is building the infrastructure Vanta's engineering, product, and design organization depends on to understand itself. We're constructing three interlocking layers: sources of truth at the foundation, an operating system that makes delivery legible, and the intelligence layer that reasons across all of it. This role owns the intelligence layer — the one that doesn't exist yet. This is a builder role. You will ship working things yourself — prototypes, internal tools, agent workflows. You will not hand specs to someone else and wait. Communication isn't a separate deliverable; it's how you learn what to build. What you’ll do as a Senior Product Builder at Vanta: Build the intelligence layer: a cross-source interpretive layer that reads across Vanta's sources of truth and makes them queryable and reasoned-over by EPD leadership, GTM, and beyond Define what to build: scope the problem yourself, make explicit tradeoffs about what to defer, and own the sequence of what gets built and when Ship working things yourself: prototypes, internal tools, agent workflows — using AI as part of how you work, not what you report on Understand the organization: go to the teams whose decisions this layer will serve — GTM, G&A, EPD — and come back knowing what they can't answer today Catch and address AI-specific quality problems — rel

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📍 San Francisco, United States· Remote
✓ Quality checkedCompany trend -55.6%

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The People Operations team owns the systems, processes, and programs that make the employee lifecycle run — from day one through every transition in between. We believe that clean data, simple workflows, and well-designed technology are what let the rest of the People & Talent function do its best work. About the Role We're looking for a People Operations Manager who can look at a messy, ambiguous problem and turn it into a clear plan — then execute it. Day-to-day, you'll own our HR technology stack, lead process transformation across the employee lifecycle, and serve as the go-to partner for Payroll, IT, Legal, and the broader People & Talent team when something needs to be built, fixed, or rethought. You'll work directly with vendors, HRBPs, and leadership to make sure our operations are scalable, compliant, and actually simple to use. In the first year, success means moving us from where we are to where we should be: better-configured systems, documented processes, and a team that trusts what's in our tools. Responsibilities Lead HR operations programs end-to-end — define scope, owners, milestones, risks, and success measures, often starting from an undefined brief. Serve as the primary functional owner for core People technology platforms (e.g., HRIS, ATS, LMS, performance tools), including configuration, upgrades, and feature evaluation. Lead technology deployments, platform conversions, and module rollouts, coordinating across IT, HRIS, and vendor teams. Research and benchmark HR technology trends to build and maintain a People tech roadmap that supports scale. Apply AI and e

AIProject ManagementFinanceAuditing
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📍 San Francisco, United States· Remote
✓ Quality checkedCompany trend -55.6%

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team Our Total Rewards team designs and runs the benefits programs that support Mixpanel employees around the world. We work closely with People, Finance, Legal, and regional teams to build programs that are fair, competitive, and easy to understand, because how we take care of our people is part of how we build trust across the company. About the Role As our Global Benefits Manager, you'll own how Mixpanel designs, delivers, and governs benefits programs across every country we operate in. You'll work independently on ambiguous, cross-functional problems, like a new country launch, a plan redesign, or an M&A integration, and turn them into clear, workable plans. People across HR, Finance, Legal, and regional teams will look to you as the person who understands both the details and the bigger picture of how benefits decisions affect our people and our business. This role doesn't manage people directly, but it does lead initiatives that span multiple functions and calls for confidence making decisions without a fully defined brief. Responsibilities Lead the design and ongoing improvement of health, retirement, wellness, and leave programs across multiple countries, balancing local requirements with one consistent philosophy. Scope and lead ambiguous, cross-functional initiatives, such as country expansions, M&A integrations, and plan redesigns, by defining the problem, identifying the right stakeholders, and choosing an approach without a fully written brief. Own vendor and broker relationships globally, including renewal negotiations, and hold partners accountable to cost and service co

AIFinanceHuman ResourcesHR
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📍 San Francisco, CA, United States
✓ Quality checkedCompany trend -100%

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role At SoFi, we're building AI capabilities that fundamentally change how our teams operate, innovate, and serve our members. We're looking for a Senior Director, AI Enterprise Transformation to lead enterprise-wide AI adoption by partnering with technology and business leaders to identify, prioritize, and deliver high-impact AI initiatives. This is a highly cross-functional leadership role for someone who combines deep technical understanding of modern AI technologies with exceptional executive influence and change leadership. You will work across Engineering, Product, Enterprise Architecture, Data, Corporate IT, Operations, and business functions to accelerate AI adoption, establish best practices, and drive measurable business outcomes. Success in this role requires someone who can translate emerging AI capabilities into scalable enterprise solutions while inspiring teams across SoFi to embrace new ways of working. You will serve as both a strategic advisor and transformation leader, helping shape SoFi's AI roadmap and ensuring AI investments deliver meaningful impact across the company. What You'll Do Lead enterprise-wide AI transformation initiatives that improve operational efficiency, employee productivity and growth for SoFi. Partner with executive leadership to develop and execute SoFi's AI tr

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📍 Bellevue, Washington, United States· Full-time· Remote
✓ Quality checkedCompany trend -93.3%

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Software Engineer, Capacity Engineering At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic, fast-moving environments and approach challenges with an experimental mindset, rapidly testing emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake’s infrastructure is expanding rapidly across AWS, Azure, and GCP. The Capacity team plays a pivotal role in provisioning the cloud resources essential for Snowflake's operations and ongoing growth. Capacity Engineering accurately models demand, forecasts requirements, and delivers optimal CPU and GPU capacity on schedule. We drive hardware cost-efficiency and price/performance while continually maximizing fleet utilization. To achieve this across all major cloud providers, the team is building a centralized, self-se

PythonJavaAWSAzure
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📍 San Mateo, CA, United States· Full-time
✓ High-confidence listingCompany trend -100%

From $196.8K/yr

Quick readStrong listing-quality and freshness signals

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Sr. Studio Software Engineer for Roblox Studio Platform, you will be a key contributor to the evolution of Roblox Studio, the primary IDE for making massive multiplayer online games on the Roblox platform. Studio provides the mission-critical tools for 3D modeling, animation, and the complete SDLC for millions of developers. We are looking for engineers who thrive on an adventure into the unknown and have experience across various systems, Operating Systems, Game Engines, and Application Frameworks. You’ll tackle projects involving: Core User Features: Architecting application frameworks, windowing systems, and code generation. “AI Native” Features: Pioneering scalable systems that extend to complex, agentic use cases. Foundational Architecture: Driving OS integration, extensibility, and customizability at the deepest levels. Central Backend Systems: Engineering the infrastructure to power a consistent, high-performance UX. Design Evolution: Collaborating with UX designers to translate Studio into a modern, consistent design language. You Will: Design and execute the technical direction to drive the future extensibility and adaptability of the application. Own and deliver complex techn

ReactAWSGitAI
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📍 San Mateo, CA, United States· Full-time
✓ High-confidence listingCompany trend -100%

From $196.8K/yr

Quick readStrong listing-quality and freshness signals

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Sr. Studio Software Engineer, not only will you be one of the coolest humans on the planet; you will also be a key contributor to the evolution of Roblox Studio which is the primary IDE for making massive multiplayer online games on the Roblox platform. Who wouldn’t want to do that? Studio provides tools for 3D modeling, animation, complete SDLC and testing for teams and individual game developers. This role does not require experience in the aforementioned. Large scale desktop application experience will suffice. You’ll work on projects involving: Core user features - UI frameworks,, windowing systems, code generation “AI Native” features - building well integrated AI features into Studio Foundational application architecture, including OS integration and building our our third party plugin ecosystem. Working with UX designers for overall design language for Studio both on visual, motion, and interactive elements. Building central backend systems You will: Design and execute on the architecture and technical direction that will be the future of our application Own and deliver complex technical projects from the planning stage through execution Work cross functionally, acro

ReactAWSGitAI
A
📍 United States· Full-time
✓ High-confidence listingCompany trend -98.8%

From $192K/yr

Quick readStrong listing-quality and freshness signals

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Fraud & Safety Investigations (FSI) is at the heart of keeping Airbnb safe for the millions of hosts and guests who trust our platform every day. As part of Global Operations, FSI investigates and enforces on fraud and safety cases across the full user lifecycle — from account creation to post-stay — leveraging a team of internal and partner agents operating 24/7 across the globe. We're entering a new chapter: building AI-native, self-service operational infrastructure that lets our teams move faster, make better decisions, and focus their energy where it matters most. The Difference You Will Make: We're building a new team — Scaled Services —focused on the foundational capabilities that the entire FSI organization depends on: how we launch, how we measure quality, how we build tools, and how we use data. As the Senior Manager leading Scaled Services, you'll be on the FSI leadership team and report directly to the Director of Fraud and Safety Investigations. You will lead three teams spanning scaled implementation, data & internal tooling, and quality assurance and standards. This is a high-impact and leadership role: the process, tools, and systems your team builds and governs enables our global operational team to make the right decisions for our Airbnb community. You'll own three outcomes for the org: Scaled infrastructure: Build the tools, automated data models, and automated workflows the entire org needs to function. Self-service velocity: Create shared AI-ready data, metric definitions, and self-service infra so every domain and agent can move faster without dep

SQLAIGoRust
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📍 California, California, United States· Full-time
✓ High-confidence listingCompany trend -100%
Quick readStrong listing-quality and freshness signals

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity Postman is seeking a strategic and results-driven engineering leader who is passionate about APIs, partnerships, ecosystems, collaboration, and developer success. As the Sr. Engineering Manager for Ecosystems & Integration, you’ll build and lead a talented group of engineers, fostering a culture of collaboration, innovation, and excellence while guiding the team to build scalable, reliable, high-performance features that power the future of our Ecosystem. You’ll work closely with other engineering managers, product managers, and designers to drive the vision and execution of the product roadmap that will empower developers + partners to create rich, integrated experiences that will help teams create, collaborate, manage, and scale their APIs and solutions. This position requires a strategic thinker with a deep understanding of developer ecosystems and a passion for delivering exceptional developer experiences. You will define our technical strategy to achieve our ecosystem goals, including how extensibility, integration frameworks and public APIs work at Postman, how integrations look, fe

JavaReactAWSAzure
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📍 San Francisco, California, United States· Full-time· Remote
✓ High-confidence listingCompany trend -93.7%

From $165K/yr

Quick readStrong listing-quality and freshness signals

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: The Senior Product Manager is a key position to support our growth, and we are looking for an experienced product manager to join us! As the Senior Product Manager, you will be working cross-functionally to design, build, and roll-out products and features that align with Drata’s strategy and vision. A top-notch senior product manager will have worked on numerous projects and have

RestAIGoRust
C
📍 United States· Full-time· Remote
✓ Quality checkedCompany trend -100%

As a Senior Backend Engineer on Coder's Enterprise Experience team, you'll build the systems that help large organizations run Coder in production with confidence. You'll improve how Coder scales, how it's upgraded, and how reliably it performs in regulated, air-gapped, and enterprise environments. You'll work on a genuinely cross-functional team of backend, platform, and QA engineers who own the end-to-end experience for Coder operators. From designing new features to evolving Coder's architecture, you'll partner across engineering and product to solve complex problems and ship software that operators trust. What you'll do here Design and build new features end to end, from technical design through production rollout. Design and implement backend architecture changes that support Coder's long-term scalability goals. Investigate and resolve scalability bottlenecks under production-like load, from database access patterns to concurrency handling in coderd. Improve database migration safety and upgrade reliability through schema compatibility, background migrations, and safe rollback strategies. Own the backend side of issues surfaced by Coder operators and administrators. Document the design, implementation, and operational tradeoffs of the systems you build. Participate in code reviews, RFC-style design discussions, and on-call rotations for the services you own. What we're looking for 5+ years of professional software engineering experience, including significant production experience with Go. Deep understanding of Go's concurrency model, including goroutines, channels, the sync package, and debugging race conditions under real-world load. Experience designing and operating relational databases in production, including schema design, migrations, and transactions. Strong verbal and written communication skills. Exceptional debugging and troubleshooting skills, with the persistence to drive complex problems to resolution. A self-motivated, analytical engineer who enj

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