Senior Global Support Coordinator in Menlo Park

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the role We're hiring someone to build the playbook for how we drive practitioner adoption of new capabilities, and bring new practitioners into the platform. You'll pick a segment (data engineers, ML engineers, analytics engineers), pair it with a use case, and figure out what it takes to get practitioners from awareness to activation. That means developing real knowledge of your audience: what they care about, where they spend time, what resonates, and what falls flat. Then working cross functionally to assemble the right assets, sequence them into an exciting journey that leads to adoption, and getting your campaign in front of the right people across owned, paid, in-product, and partner channels. What you're building is a closed loop. Each campaign is instrumented so you can see what actually worked. Did practitioners activate? Did usage stick? How quickly did they find value? Each round of learning makes the next one sharper. The insights you generate don't stay with you; they feed back to marketing, product and account teams to drive broader adoption across organizations. If you want to own the full arc from choosing the audience to designing the playbook to shipping the campaign to building the feedback loops that make it all compound over time, this is that ro

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Snowflake Cortex team is on a mission to bring the transformative power of generative AI and machine learning to enterprise customers, seamlessly and securely within the Snowflake Data Cloud. We are seeking an entrepreneurial and customer-obsessed Product Manager to lead the product vision and execution for our AI Solutions and Services. In this role, you will own the end-to-end product lifecycle for some of our most exciting AI services. You will be responsible for understanding customer needs, defining the product roadmap, and working with a world-class engineering team to deliver innovative solutions that make it easy for any user to leverage AI. You will sit at the critical intersection of customers, our forward-deployed engineering team, core engineering, and GTM strategy, driving the future of AI within the Data Cloud. If you are obsessed with building products that are both powerful and simple, and thrive on turning ambiguity into impact, this is the role for you. AS A SENIOR APPLIED AI PRODUCT MANAGER AT SNOWFLAKE, YOU WILL: Own the Product Vision & Roadmap: Define and articulate a clear, compelling strategy for large-scale AI solutions. You will architect and own the end-to-end product lifecycle, from deep discovery and detailed requirements to hands-on dev

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is a high-growth, cloud-native data platform company committed to empowering enterprises to achieve their full potential. With a culture built on impact, innovation, and collaboration, we offer an environment where you can build large-scale systems, move fast, and take your technology career to the next level. We are seeking a highly talented and experienced Software Engineer to join our Database Engineering team. In this role, you will be a key contributor to the evolution of our core product: an elastic, large-scale, high-performance data processing system. We are looking for smart, enthusiastic engineers who can quickly master complex technical areas and are passionate about building new, industry-leading technologies. AS A SENIOR SOFTWARE ENGINEER AT SNOWFLAKE, YOU WILL: Design and implement novel query optimization or distributed data processing algorithms to maintain Snowflake's industry-leading data warehousing capabilities. Design, develop, and support a petabyte-scale cloud database system, ensuring it is highly parallel and fault-tolerant. Develop and implement the new service architecture required to enable the next generation of the Snowflake Data Cloud. Analyze, understand, and resolve complex performance and scalability bottlenecks within the system.

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. For every enterprise ready to harness the power of the AI Data Cloud, there lies a complex web of legacy systems that can take years and millions of dollars to untangle. The Migrations team is tasked with a mission of strategic importance: to turn this multi-year roadblock into a streamlined, intelligent, and automated experience. We believe Generative AI is the key. We are building products that don't just move data, but understand and rewrite the logic of entire data applications. We're seeking a structured, technically grounded Senior Product Manager to own several key features and capabilities within this charter. You will bring product insight and clear execution to our GenAI-powered engine, ensuring your projects directly align with Snowflake's higher-level growth goals. AS A SENIOR PRODUCT MANAGER, YOU WILL : Own Feature Direction & Alignment: Provide clarity, conviction, and insight for your owned features. Ensure your roadmap and projects directly align with the broader company strategy and migration goals. Balance Technical Constraints: Deeply understand customer migration needs (such as data types, ETL pipelines, and post-migration validation). Weave technical constraints into product decisions, carefully balancing engineering effort, customer value, and feas

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse using Apache Iceberg — at dramatically lower cost. OpenTelemetry is the foundation of how customers send data to Observe, and we are making significant investment in upstream OTel contributions to ensure Observe is the best destination for OTel-instrumented environments. As a Senior Software Engineer on the OpenTelemetry team, you'll play a key role in driving Observe's open-source strategy within the OpenTelemetry ecosystem. You'll work on some of the most exciting challenges in telemetry collection and instrumentation — expanding coverage into emerging domains like LLM/AI observability and Browser RUM — while collaborating closely with the OTel community to shape the standards that the industry builds on. AS A SENIOR SOFTWARE ENGINEER - OBSERVE BY SNOWFLAKE, OPENTELEMETRY, YOU WILL: Pioneer new instrumentation capabilities in the OpenTelemetry community, defining and building next-generation telemetry collection for emerging domains including LLM/AI inference, Browser RUM, and mobile. Design and implement OTel Collector components (receivers, processors, exporte

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause and resolution 10x faster. As a Senior Product Designer, you'll own the experience for some of the most high-stakes, technically complex workflows in enterprise softwa

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We’re looking for a Senior Manager to lead our App Experience & Marketplace Data Science team in the Product organization. You will lead a team covering app experience (UI, growth platform, analyst/admin/data engineer tools and experience) and data marketplace areas. Well designed high value apps are essential to make it simple for our customers to complete billions of SQL queries, deploy python, and use powerful AI tools every day Data marketplace makes it easy with a click of a button to get access to a wide range of 3rd party data instead of having to contact a sales representative at a data vendor and setup and maintain a complex API. All the projects above allow the data scientist to work on very large datasets, and a variety of diverse interesting projects that span the domains of data engineering, analytics, statistics, and machine learning. In this role, you will both lead a team, and be hands-on as a tech lead in this area. The manager will interact frequently with senior management, product managers, and engineering managers. The ability to effectively communicate complex technical ideas to a wide audience is crucial. IN THIS ROLE YOU WILL: Serve as the tech lead/manager of a Data Science team in the Product organization, leveraging AI tools and functions (e.g

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake Horizon Catalog is the context and governance layer of the Snowflake AI Data Cloud. AI is fundamentally transforming how enterprises monitor and trust their data: instead of manually configuring thresholds and triaging failures, AI-powered anomaly detection fires on freshness and volume deviations automatically, agentic root cause analysis traces quality failures back to their upstream source in minutes, and intelligent lineage surfaces the blast radius of any schema change before it reaches a dashboard. Snowflake's native Data Observability capabilities — Data Metric Functions, graphical column-level lineage, anomaly detection, and AI-powered root cause analysis — are the foundation of this next-generation trust layer. We are seeking a Senior Product Manager to own the Data Observability product area, spanning Data Quality, End-to-end Lineage, and Root Cause Analysis. You will define the strategy for how Snowflake competes and wins against best-in-class observability platforms, drive the AI-first transformation of how enterprises detect and resolve data quality failures, and lead a high-performing cross-functional team to deliver capabilities that make enterprise data pipelines self-healing and self-explaining at scale. AS A SENIOR PRODUCT MANAGER – DATA OBSERVAB

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake Notebooks is a development interface in Snowsight that offers an interactive, cell-based programming environment for Python and SQL. In Snowflake Notebooks, you can perform exploratory data analysis, develop machine learning models, and perform other data science and data engineering tasks all in one place. To learn more about the capabilities of the Notebook products please visit https://www.snowflake.com/en/data-cloud/notebooks/ AS A SENIOR SOFTWARE ENGINEER FOR SNOWFLAKE NOTEBOOKS, YOU WILL: Drive high impact initiatives that span our product areas and tech stack including: React, Typescript, JavaScript , NodeJS and java Promote strong collaboration within a cross functional team, including design, product management. Deliver features requiring close coordination with several sister teams such as MLE, Container Services, Monetization and Snowpark Services Be a strong contributor to the product vision and drive team planning. Build for scale and high performance. OUR IDEAL CANDIDATE WILL HAVE: 7+ years hands-on software development experience, including significant experience in Frontend or full stack software development Deep understanding of modern web applications design architecture, good API design patterns, security, performance and scale. Knowledge of dat

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Where Data Does More. Join the Snowflake Team. Snowflake is experiencing exponential growth, and we're scaling our team to help enable and accelerate our growth. We're passionate about our people, our customers, our values, and our culture. We're also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. As a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging. Snowflake is seeking a dynamic and results-oriented Senior Event Sponsorship Program Manager to join our high-performing Events team. This role is for a sponsorship professional with a passion for building impactful partnerships and a strategic mindset that aligns business goals with innovative sponsor experiences. You'll play a pivotal role in developing and executing sponsorship strategies across our marketing events portfolio. You'll collaborate with cross-functional teams and external partners to secure and grow high-value sponsorships that enhance event impact, elevate the brand, and deliver measurable business results. This hybrid role requires in-office attendance at either the Menlo Park or New York campus. WHAT YOU'LL DO: As a Senior Program Manager at Snowflake, you will be expected to balance strategi

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At Snowflake, we are building a high-impact team to help the world's most innovative companies unlock the power of AI. As a Senior Forward Deployed Engineer, Applied AI on our Cortex AI team, you will be a hands-on technical leader and trusted partner to our most strategic customers. You will own the end-to-end delivery of enterprise AI programs, leading a team of 2–4 engineers while staying deeply technical yourself. You will set the technical direction for your customer engagements, mentor your team, and serve as the senior technical voice at the intersection of product, engineering, and customer success. IN THIS ROLE AT SNOWFLAKE, YOU WILL: Lead Customer Programs : Own the full lifecycle of complex, multi-engineer AI engagements – from scoping and architecture through deployment, monitoring, and handoff. Be accountable for delivery quality and customer outcomes for the projects you lead. Own AI Quality : Define what "good" means for each engagement. Translate ambiguous customer goals into measurable quality metrics, evaluation frameworks, and golden datasets – then run systematic eval loops to hill-climb on agent quality, catch regressions before customers do, and continuously raise the bar on accuracy, faithfulness, and safety. Set the standard for how the team measures

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the Team The Finance Data Science team owns the forecasting systems that power Snowflake’s financial planning, operating cadence, and long-term strategy. Our work informs executive decision-making, corporate planning, investor reporting, and cross-functional decisions across Finance, Sales, and Product. We build and operate production forecasting systems for Snowflake’s core money-in metrics, with a particular focus on revenue and bookings in a consumption-based business. Our forecasts are highly visible, widely used, and foundational to how the company plans and operates. This is a high-trust team operating at the intersection of statistical modeling, production systems, and financial decision-making. The Role We are hiring a Senior Applied Scientist to own and advance mission-critical forecasting systems used across the company. This role is not just about building models. It is about developing reliable, explainable, production-grade forecasting systems that leaders can trust to make decisions. You will work on high-impact, open-ended problems involving revenue forecasting, customer consumption behavior, workload ramps, renewals, and other leading indicators that feed Snowflake’s broader financial planning processes. You will partner closely with Finance, Sales, Pr

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. As a Senior Forward Deployed Engineer (FDE), you will be embedded with customers to lead the modernization of their data and application ecosystem using the Snowflake AI Data Cloud. You will especially focus on modernizing their Spark and Data Engineering focused workloads. You will partner closely with clients to understand their business challenges and design, build, and implement cutting-edge data solutions on Snowflake. Your role is crucial in enabling customers to harness the full potential of their data, driving insights, and powering AI initiatives. You'll act as a trusted technical advisor, ensuring customers achieve significant business value and success with Snowflake. WHAT YOU WILL BE RESPONSIBLE FOR: Software Development : Design, build, and deploy robust software systems, tooling, and automation required to support customer solutions on Snowflake. Create comprehensive documentation for developed solutions, technical configurations, and best practices. Data Engineering & Platform Implementation : Design and implement scalable data pipelines and modern data architectures on Snowflake. Ensure data quality, integrity, and efficient processing within the customer's modern data environment. Performance Optimization & Best Practices : Analyze and optimize data

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Product Data Science team is looking for a Full-stack Senior Data Scientist to come aboard and be part of Snowflake’s most critical initiatives. In this role, you will work closely with our Product and Engineering teams on everything from core operations, to innovative AI/ML tools, to our fastest-growing new and experimental features. You will work on long-running analytical initiatives yielding substantial product enhancements. This is a strategic, high-impact role that will help shape the future of Snowflake products and services. PLEASE NOTE: The position level is determined during the interview process and is influenced by various factors, including experience, educational attainment, skill level requirements, and overall interview performance. AS A SENIOR FULL STACK DATA SCIENTIST AT SNOWFLAKE YOU WILL: Be a proactive partner to Product Management and Engineering to shape feature roadmaps and help design metrics and analytical workflows to evaluate their success and effectiveness. Build efficient data models and high quality production pipelines and partner with Engineering for all necessary telemetry. Build scalable and extensible analytics/ML/causal inference frameworks to uncover feature usage patterns, subtle issues with the system, potential performance enhanc

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At the center of the data cloud is the Snowflake Database Engineering team. We are responsible for building the core query engine used to process the massive amounts of diverse data managed by our customers. A core part of the Database Engineering group is the Query Language team which is responsible for designing, developing, and maintaining core SQL features, including advanced analytics, scripting, and the developer experience. We are seeking a Senior Engineering Manager to own and drive the effort to build core database capabilities to serve agentic workloads. You'll set the technical direction, build and grow the team behind it, and shape how the core engine and the SQL language evolve to serve this new class of workload. It's a rare chance to lead a foundational bet at the exact moment the industry is racing to solve it, with the scale, customer base, and platform to make your work matter to millions of queries a day. If you want your fingerprints on how the world's data platforms adapt to the age of AI agents, this is one of the best seats in the industry. AS A SENIOR ENGINEERING MANAGER AT SNOWFLAKE, YOU WILL BE EXPECTED TO: Drive the evolution of core database and SQL capabilities to serve emerging AI and agentic workloads alongside traditional analytics Lead and g