Senior It Support Engineer in United States

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Snowflake Cortex team is on a mission to bring the transformative power of generative AI and machine learning to enterprise customers, seamlessly and securely within the Snowflake Data Cloud. We are seeking an entrepreneurial and customer-obsessed Product Manager to lead the product vision and execution for our AI Solutions and Services. In this role, you will own the end-to-end product lifecycle for some of our most exciting AI services. You will be responsible for understanding customer needs, defining the product roadmap, and working with a world-class engineering team to deliver innovative solutions that make it easy for any user to leverage AI. You will sit at the critical intersection of customers, our forward-deployed engineering team, core engineering, and GTM strategy, driving the future of AI within the Data Cloud. If you are obsessed with building products that are both powerful and simple, and thrive on turning ambiguity into impact, this is the role for you. AS A SENIOR APPLIED AI PRODUCT MANAGER AT SNOWFLAKE, YOU WILL: Own the Product Vision & Roadmap: Define and articulate a clear, compelling strategy for large-scale AI solutions. You will architect and own the end-to-end product lifecycle, from deep discovery and detailed requirements to hands-on dev

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our team builds and operates Snowflake's Streaming Platform — the core infrastructure responsible for bringing data into Snowflake continuously and at scale. This includes Snowpipe Streaming and Datastream, services used by large set of enterprise customers to move mission-critical data in real time. Data is the fuel powering the new enterprise AI world, and we are the team responsible for getting it there reliably, continuously, and fast. Responsibilities Design, build, and maintain core components of Snowflake's streaming ingestion platform Improve service reliability, scalability, and latency under high-throughput production workloads Debug and resolve incidents in a distributed, multi-tenant cloud service Contribute to the design and evolution of streaming APIs, SDKs, and server-side protocols Write comprehensive tests including unit, integration, and chaos/fault-injection scenarios Collaborate with partner teams (storage, query, compute) on cross-cutting platform concerns Participate in code reviews, on-call rotations, and architecture discussions Required Qualifications 3–5 years of software engineering experience on large-scale distributed systems or cloud services Strong proficiency in Java or C++ Deep understanding of distributed systems concepts: consistency, faul

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Software Engineer — Cortex Training The Snowflake ML Platform team's mission is to let customers run their most demanding ML/AI workloads inside Snowflake. Cortex Training is our LLM post-training platform: it turns scarce, expensive GPU capacity into a simple, composable service, so customers can adapt open-weight foundation models to their own business problems while we handle the hard distributed-systems parts, including scheduling, orchestration, multi-node training and inference, fault tolerance, and throughput. The platform already runs post-training at scale. Under the hood, it decouples GPU computation from the training loop and exposes it as primitive APIs that compose into everything from SFT to full RL workflows. You'll work alongside a team that ships fast & sweats reliability and the researchers behind DeepSpeed. We're looking for an engineer who thrives in the ML infrastructure layer and brings a solid understanding of LLMs and post-training to help us scale and grow it. YOU WILL: Design and build across the full stack — from the public training APIs and SDK through the control plane to the GPU data plane. Scale the distributed systems that make GPU compute serverless — multi-tenant scheduling, placement, and capacity-aware routing across regional G

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake Horizon Catalog is the context and governance layer of the Snowflake AI Data Cloud. AI is fundamentally transforming how enterprises monitor and trust their data: instead of manually configuring thresholds and triaging failures, AI-powered anomaly detection fires on freshness and volume deviations automatically, agentic root cause analysis traces quality failures back to their upstream source in minutes, and intelligent lineage surfaces the blast radius of any schema change before it reaches a dashboard. Snowflake's native Data Observability capabilities — Data Metric Functions, graphical column-level lineage, anomaly detection, and AI-powered root cause analysis — are the foundation of this next-generation trust layer. We are seeking a Senior Product Manager to own the Data Observability product area, spanning Data Quality, End-to-end Lineage, and Root Cause Analysis. You will define the strategy for how Snowflake competes and wins against best-in-class observability platforms, drive the AI-first transformation of how enterprises detect and resolve data quality failures, and lead a high-performing cross-functional team to deliver capabilities that make enterprise data pipelines self-healing and self-explaining at scale. AS A SENIOR PRODUCT MANAGER – DATA OBSERVAB

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the Team The Finance Data Science team owns the forecasting systems that power Snowflake’s financial planning, operating cadence, and long-term strategy. Our work informs executive decision-making, corporate planning, investor reporting, and cross-functional decisions across Finance, Sales, and Product. We build and operate production forecasting systems for Snowflake’s core money-in metrics, with a particular focus on revenue and bookings in a consumption-based business. Our forecasts are highly visible, widely used, and foundational to how the company plans and operates. This is a high-trust team operating at the intersection of statistical modeling, production systems, and financial decision-making. The Role We are hiring a Senior Applied Scientist to own and advance mission-critical forecasting systems used across the company. This role is not just about building models. It is about developing reliable, explainable, production-grade forecasting systems that leaders can trust to make decisions. You will work on high-impact, open-ended problems involving revenue forecasting, customer consumption behavior, workload ramps, renewals, and other leading indicators that feed Snowflake’s broader financial planning processes. You will partner closely with Finance, Sales, Pr

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At the center of the data cloud is the Snowflake Database Engineering team. We are responsible for building the core query engine used to process the massive amounts of diverse data managed by our customers. A core part of the Database Engineering group is the Query Language team which is responsible for designing, developing, and maintaining core SQL features, including advanced analytics, scripting, and the developer experience. We are seeking a Senior Engineering Manager to own and drive the effort to build core database capabilities to serve agentic workloads. You'll set the technical direction, build and grow the team behind it, and shape how the core engine and the SQL language evolve to serve this new class of workload. It's a rare chance to lead a foundational bet at the exact moment the industry is racing to solve it, with the scale, customer base, and platform to make your work matter to millions of queries a day. If you want your fingerprints on how the world's data platforms adapt to the age of AI agents, this is one of the best seats in the industry. AS A SENIOR ENGINEERING MANAGER AT SNOWFLAKE, YOU WILL BE EXPECTED TO: Drive the evolution of core database and SQL capabilities to serve emerging AI and agentic workloads alongside traditional analytics Lead and g

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We’re at the forefront of the data revolution, committed to building the world’s greatest data and applications platform. Snowflake is striving to become the cloud data platform of choice for everyone who needs affordable, reliable, scalable and elastic data management. Armed with great technical talent, our expanding product offering is designed for the cloud and automatically handles infrastructure, optimization, availability, data protection, and more so our users can focus on using their data, not managing it. And we’re doing this across all the major cloud providers, breaking new ground in what it means to be multi-cloud and cloud agnostic. We are looking to hire an experienced Senior Technical Program Manager who can be part of a world-class team that builds Snowflake’s product and cloud platform. This role is a unique opportunity to make a significant impact by building a flexible, large scale, high-performance, and resilient platform for Snowlake features and services. Be part of the vision to create the best data cloud platform. Our ‘get it done’ culture allows everyone at Snowflake to have an equal opportunity to innovate on new ideas, create work with a lasting impact, and excel in a culture of collaboration. AS A SENIOR TECHNICAL PROGRAM MANAGER, YOU WILL: Be re

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Build the future of data. Join the Snowflake team. The Snowflake Machine Learning Platform team’s mission is to enable customers to bring their machine learning and deep learning workloads to Snowflake. Our customers want to build powerful models with the ever-increasing data in Snowflake but face several challenges including infrastructure optimizations, orchestration, performance, and security. The team aims to solve these challenges by building highly integrated platform solutions that are simple, secure, and enable end-to-end ML workflows. We are on an early journey to build the most scalable machine learning and data platform without sacrificing the benefits of a single platform and governance. We are looking for outstanding technical leaders who will join our ML Platform team to build the next-generation platform and play a pivotal role in this journey by understanding Snowflake’s core platform architecture and evolving it to enable state-of-the-art machine learning and LLM workloads. Join us to define strategies, set technical directions, design and execute, engage and deliver innovation, and unlock the power of AI for thousands of enterprise customers. This position is based in Menlo Park, CA, and Bellevue, WA. RESPONSIBILITIES : Help define and own the roadmap, wor

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is in a critical phase of growth. We grew immensely last year and are building out a talented business systems team to ensure we maintain this trajectory for years to come. You’ll work directly with our Sales, Account Management, Partnerships, and Product teams to execute mission-critical business systems projects across the organization. This is a key role where you will be uniquely positioned to impact the full picture of Ramp’s growth efforts through systems development. What You’ll Do Work alongside Sales Operations to administer key go-to-market business systems, including Salesforce, Outreach, Qualified, Zendesk, Hubspot, Looker, Gong.io Build and deploy automation (flows), validations, and applications in Salesforce Implement new systems and integrations as needed Analyze key business requirements and systems capabilities to write specifications for systems build and run end to end implementation Create key reports and dashboards to track systems performance and data accuracy Write and maintain clear documentation on syste

MongoDB is hiring a Senior Manager, Corporate Development & Ventures to help drive our inorganic growth strategy — partnering closely with our Sr. Director of Corporate Development & Ventures on M&A and strategic investment activity. This role is for someone who wants to own M&A execution end-to-end. You'll independently source, evaluate, and run a steady pipeline of deals, partnering with the Sr. Director and VP on our highest-stakes transactions. Once a deal signs an LOI, you become the day-to-day driver — the person Finance, Legal, HR, and the business count on to get it through close and integration. You'll work closely with Product, Engineering, Finance, People, and other business stakeholders to help shape decisions about MongoDB's position in data infrastructure and AI. The role sits primarily in Corporate Development, with regular exposure to our Ventures platform. What you’ll bring Has 4–8 years of experience in Corporate Development, Investment Banking, Private Equity, or Venture Capital Has meaningful experience running deal workstreams and is ready to own transactions end-to-end with real autonomy Is comfortable operating independently, while knowing when to bring in the Sr. Director, VP, or other senior leaders Demonstrates strong judgment, particularly under time pressure and incomplete information Holds a high bar for analytical rigor, but knows when to move without perfect data Can engage credibly with technical leaders while maintaining a clear business perspective Is direct, low-ego, and accountable — focused on outcomes, not process What you will do Own Deals, End-to-End Independently source, evaluate, and run your own pipeline of M&A and investment opportunities, from initial engagement through LOI Build and pressure-test valuation, structure, and strategic rationale, partnering with the Sr. Director and VP on the most complex or highest-stakes calls Know when to move on your own judgment and when to escalate Be the Function's

Reporting to the Senior Manager, Enablement Curriculum and working across a cross-functional Enablement team, you'll build learning experiences that hold up in the field - objectives, practice, assessment, and the content that carries them. This is a builder's role. You'll decide how the learning actually works, and you'll own the quality of what ships. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. Who you are: An owner: You take pride in your outputs and their outcomes. You take ownership from design through launch and everything that comes after it. An innovator: You challenge the status quo, bring new ideas, and look for ways to improve what already exists. An agile problem solver: You shift seamlessly between detail and big picture to meet the moment, adapting to change with a solutions-oriented mindset. A lifelong learner: You challenge assumptions and use curiosity to drive continuous improvement. A trusted advisor: You ask sharp questions, synthesize complex ideas, and build relationships to understand and explain ambiguous concepts. A clear communicator: You bring structure, clarity and polish to your work - written, verbal or visual. What you’ll do: Build the curriculum for Global Commercial Customer Success. Develop high-quality enablement content (instructor-led materials, facilitator guides, eLearning, job aids and assessments) for both individual contributors and their frontline leaders, built to instructional design and adult learning principles. Build within the learner journey. Contribute to and build the components of role-specific journeys (onboarding, everboarding and on-demand) inside the curriculum arc for your area. Know what good looks like. Translate performance expectations into observable behaviors and clear proficiency standards. Turn

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced sales leader to lead a team of Account Executives as a Regional Director, Enterprise-West. The ideal candidate will have a history of building and leading teams to overperform in quota attainment, close transformational transactions, and align strategically with large customers. This role is part of the Enterprise Sales organization and is West Coast based in your own remote home office. You Will: Build and lead a Sales team to exceed quarterly and annual sales quotas Effectively predict and deliver sales results through accurate monthly, quarterly, and annual sales forecasting Serve as player/coach in the execution of a complex, solution­-based sales process encompassing multiple groups within Large Enterprise accounts Play a leadership role in developing new business opportunities by coaching Account Executives to build and execute account-focused strategies Drive Smartsheet senior executive engagement in target accounts Successfully execute across all disciplines of sales management, including Account/Opportunity/Relationship planning and sales methodology execution Partner with Sales Engineering, Consulting, Customer Success and Marketing management to identify and close software and professional services solutions in Large Enterprise accounts Proactively identify and address issues that will increase growth velocity in the assigned sales region Other duties as assigned Travel as needed (30-50%) You Have: 10+ years of experience in the software industry with curr

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced sales professional to join our team as an Enterprise Account Executive. You will have a history of performance in quota attainment and developing customer accounts within the Higher Education sector. This role will cover Virginia, Maryland and Washington D.C. and requires you to be in market. You will report directly to our Regional Director, Enterprise - SLED. You will leverage your expertise in enterprise software sales and deep understanding of the higher education landscape to build strong relationships with key decision-makers, including CIOs, CTOs, provosts, and other senior administrators. This role requires a strategic approach to sales, a consultative selling style, and the ability to navigate complex procurement processes. You Will: Navigate complex Higher Education and School District procurement processes and cycles Identify and engage key stakeholders at colleges and universities, including executive leadership, IT, academic, and administrative teams Expectations for customer travel will be based on opportunities with a key customer, preferred at least 1x per quarter Understand and respond to Requests for Proposals (RFPs) and Requests for Quotes (RFQs) Build and maintain strong relationships with CIOs, IT Directors, Procurement Officers, and other key stakeholders Apply industry knowledge and research Travel onsite to key customers for executive presentations, user group presentations, and industry specific events Tailor sales pr

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced sales leader to lead a team of Enterprise Account Executives as a Regional Director, Enterprise GEO. The ideal candidate will have a history of leading a team to over performance in quota attainment and developing customer accounts in the Enterprise space. This role is part of the Sales organization and is based in Bellevue, Washington and Reports to RVP, Enterprise Sales. You Will: Lead a team of Account Executives to exceed quarterly and annual sales quotas Serve as player/coach in the execution of a complex, solution­-based sales process encompassing multiple groups within Enterprise accounts Play leadership role in developing and growing existing business opportunities by coaching account executives to build and execute account strategies Drive Smartsheet senior executive engagement in target accounts Successfully execute across all disciplines of sales management, including Account/Opportunity/Relationship planning and sales methodology execution Partner with Sales Engineering, Consulting, Customer Success and Marketing management to identify and close software and professional services solutions in accounts Proactively i

The Complex Assets Product Manager is a senior position within Product Management, responsible for day-to-day product management for complex financial instruments, setting strategy, and providing direction within the Complex Assets domain. The role requires a deep hands-on working knowledge of Complex Assets, including OTC derivatives, Exchange Traded Derivatives, and Portfolio Swaps, within a financial services business. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life cycles in coordination with the broader Product Management team. This role will leverage broad Complex Assets domain knowledge, deep experience influencing product, operations, design, and IT architecture change. Timely execution, seamless business and client change are extremely important to ensure continued growth and expansion of relationships with strategic clients in the complex assets space. What you’ll do Oversee strategic roadmap, development, launch, and marketing to gain maximum benefit from each product Oversee day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results Execute client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within a region or business Manage client and competitor market research, develop product innovation roadmap, and address fundamental trial