Senior Machine Learning Engineer 2c Customer Support Engineering in United States

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 The Mission The Foundry is ClickUp's internal AI innovation lab — embedded inside GTM Systems and accountable for turning AI capabilities into production-grade, internally deployed products that make every GTM function faster and smarter. We build the infrastructure that powers AI-first work across Sales, Marketing, Post-Sales, and Revenue Operations. As the Senior Software Engineer on this team you will own the technical delivery of our MCP server platform, agent orchestration layer, and internal tooling — shipping production systems used daily by hundreds of ClickUp employees, and scaling your own throughput by treating AI tools as first-class engineering collaborators. What You'll Own MCP Server Platform Design, build, and operate Model Context Protocol servers that expose CRM, ticketing, analytics, and communication data to AI agents across the GTM stack Implement Okta PKCE authentication flows and RBAC policy enforcement so agents access only the data they're authorized to touch Maintain deployment infrastructure on AWS (Bedrock, Lambda, ECS, API Gateway) and contribute to GCP workloads where applicable Own observability: structured logging, distributed tracing, latency SLOs, and on-call runbooks for every production server Agent Orchestration & AI-Native Products Build and maintain multi-step autonomous agents that execute end-to-end GTM workflows — lead qualification, deal room assembly, onboarding automation, support triage, and more Architect prompt engineering frameworks, tool-call schemas, and agent evaluation harnesses that make AI behavior predictable and auditable Integrate with LLM p

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Come lead the Identity & Access Management Platform team (IAM Platform) — the foundational layer that decides who can see and do what across all of ClickUp. This team owns the authorization engine, the permission and role model, authentication (SSO, MFA, SCIM, OIDC), sharing primitives, audit logs, and the core data model and APIs that define how customers' work is organized and nested across the product — the foundation every other part of ClickUp is built on. It is backend-heavy, high-blast-radius work. As we move upmarket, this is some of the most important and security-sensitive work we do — enterprises decide whether they can trust us based on how precise, predictable, auditable, and manageable our access controls are. We're looking for a Senior Engineering Manager to lead and grow this team. Your mandate is twofold: deliver an enterprise-grade access management platform — extensible, configuration-driven, correct and auditable by design — and build the team that will carry it , hiring and developing engineers as we invest heavily in enterprise. You'll raise the access, identity, and admin capabilities enterprises depend on to an enterprise-grade standard and keep them there, partnering with a Staff engineer on technical direction while you own delivery, people, and priorities. Just as important: you'll run this team the way ClickUp runs — AI-native . We structure work so AI agents can read it, route it, roll it up, and report on it, so a small team amplified by agents operates at a different scale. There are no status-reporting meetings; agents keep status, progress, and health current from r

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ClickUp is seeking a talented and experienced Senior Search Engineer to join our team and help revolutionize our search capabilities. As a key member of our engineering team, you'll be responsible for optimizing and enhancing our search functionality, which is a critical feature of our platform and underpins our AI efforts. Your impact at ClickUp As a Senior Engineer on the Search squad, you'll be responsible for designing, optimizing, and scaling our search infrastructure. Our platform is built as backend services on top of Postgres and OpenSearch, focused on real-time search ingestion and serving. You'll work hands-on with these systems to ensure users can instantly find exactly what they need across their workspace. Your expertise will directly contribute to making ClickUp the most intuitive and responsive productivity platform available. Core Responsibilities Design and implement robust search solutions that scale with our rapidly growing user base Improve search relevance, accuracy, and speed to deliver the most relevant results to users at blazing fast speeds Improve our real-time indexing pipelines to ensure search results remain up-to-date Create measurement frameworks to evaluate and improve search quality Build and enhance vector search capabilities to power next-generation search experiences Collaborate with AI, backend, and product teams to integrate search into new features Troubleshoot complex search-related issues at scale Design and implement robust search solutions that scale with our rapidly growing user base Improve search relevance, accuracy, and speed to deliver the most relevant r

NVIDIA is seeking a Senior System Architect: Heterogeneous EDA Systems to solve a complex challenge in accelerated computing: Failure Attribution at Scale. As EDA or equivalent experience workloads scale across thousands of heterogeneous nodes, a single failure can cause massive resource waste. We need an engineer to develop and build an automated framework. This framework will ingest telemetry from CPU and GPU clusters to identify the root cause of job failures in real-time. It will distinguish between hardware faults, infrastructure instability, and software defects. What you'll be doing: Architect Failure Attribution Frameworks: Build a scalable "flight recorder" for EDA jobs that captures high-fidelity state across the CPU, GPU, and Fabric at the moment of failure. Build automated diagnostics that correlate GPU XID errors, PCIe bus failures, and CUDA memory exceptions. Connect these errors with system-level events such as OOM kills or NUMA-related hangs. Distributed Logging & Tracing: Implement low-overhead tracing mechanisms (using tracing tools or custom agents) that provide access to job execution across multi-node Slurm or Kubernetes clusters. Root Cause Automation: Develop heuristics and models based on machine learning to classify failures as "Hardware Fault," "Software Bug," or "Environment Issue." This reduces the Mean Time to Identify (MTTI) for R&D teams. Resiliency Engineering: Work closely with hardware and infrastructure teams to define "signals of impending failure," enabling proactive job migration or check-pointing before a crash occurs. What we need to see: Distributed Systems Mastery: BS, MS, or PhD in Computer Science or Electrical Engineering (or equivalent experience) with 6+ years in systems programming. Experience building automated

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Where Data Does More. Join the Snowflake team. Join our ML Feature Store team where we're building cutting-edge product capabilities that power complex feature transformations and low latency feature serving. We're revolutionizing machine learning feature management and serving capabilities as part of the Snowflake ML suite of products. In the era of GenAI and agents, our team delivers high-quality, fresh feature solutions that make a real difference for our customers. IN THIS ROLE AT SNOWFLAKE, YOU WILL: Help define and own the roadmap for Snowflake Feature Store, working collaboratively with senior architects and ML team leadership Build and execute a vision for incorporating new advances in machine learning Ensure operational excellence of services and meet reliability, availability, and performance commitments Collaborate across ML partner teams to improve development velocity and capabilities Support team members in delivering high technical quality WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE: 10+ years of experience in designing and building data serving infrastructure and/or machine learning platforms. Strong track record working with machine learning systems and platforms. Strong understanding of computer science fundamentals. B.Sc . in Computer Science Fluency in Ja

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. POSITION SUMMARY CVS Health is looking for hands-on, passionate people who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the forefront of digital innovation that aims to reinvent what a pharmacy and a health care company can be in the digital world. Currently, we are seeking a Staff Software Engineer – Search / AI who as a Senior technical leader, be responsible for driving architecture, design, and delivery of scalable, cloud-native platforms built on microservices architecture and AI capabilities. This role combines deep hands-on engineering with strategic leadership to build intelligent, distributed systems. The right candidate will be a strong analytical thinker and be able to simplify complex problems, processes or projects into component parts explore and evaluate them systematically. We love to collaborate and help each other and we want someone to share that ideology. Expectations for the Role Drive enterprise architecture and technical strategy with strong focus on microservices-based design and AI platform engineering Design and develop highly scalable microservices architectures, including APIs, domain-driven services, and event-driven systems Lead the development and integration of AI/ML solutions, including LLMs, Retrieval-Augmented Generation (RAG), and agentic frameworks Develop sc

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview The Principal Data Engineer (IC) is a senior individual contributor and the accountable technical leader for assigned cross-domain initiatives and enterprise data engineering capabilities. The role owns integrated technical direction and technical outcomes for work spanning multiple data domains, defines and stewards enterprise engineering standards and reference architectures, and drives convergence where duplicated or inconsistent solutions create enterprise cost, risk, or operational burden. The role advises on scope, sequencing, capacity, dependencies, and technical debt, but does not independently commit domain resources or business delivery dates. This position has no people-management responsibility. Enterprise Data operates a domain-aligned model built on Databricks and Unity Catalog. Working with Domain Leaders, Staff Engineers, Platform Engineering, and partner organizations, the role converts ambiguous enterprise needs into executable architecture and carries the most complex or highest-risk work through validation and production. The role remains hands-on through prototyping, reference implementations, critical-path development, design and code review, and production problem solving. This role is based in Madison, WI. Essential Duties Include, but are not limited to, the following: Cross-domain technical leadership and delivery Own the technical outcome of assigned cross-domain initiatives from initial ambigu

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: The Staff Data Engineer is a senior, hands-on technical contributor within an Enterprise Data domain, owning technical design and the most complex implementation work for assigned data products, capabilities, and integrations. The role establishes, communicates, and evolves the technical approach for the work it leads and is accountable for the quality, durability, and supportability of the solutions it shapes. Staff Data Engineers work directly with business stakeholders to understand needs and shape technical solutions, engaging at a level appropriate to the work they lead. The role is expected to be fluent in both technical execution and business context, translating between them without losing precision in either. The Staff Data Engineer sets technical direction for assigned capabilities and initiatives within the domain, applies enterprise standards and platform patterns, engages Principal Engineers where cross-domain considerations apply, and multiplies the effectiveness of the domain team through design leadership, code review, and mentoring. This role is based in Madison, WI . Essential Duties Include, but are not limited to, the following: Technical design and solutioning Own technical design and hands-on delivery for the most complex or highest-risk work across assigned data products, capabilities, and initiatives, including data models, pipeline architecture, integration patterns, and platform usage decisions. Produce design docume

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As an OS / K8s Systems Engineer at Baseten, you’ll build the automation and systems that turn raw GPU hardware into production-ready compute. From provisioning to orchestration, you’ll own the software layer that makes our infrastructure reproducible, scalable, and reliable across data centers. This is a senior, hands-on role focused on building systems not operating them. You’ll work close to the metal designing OS images, building provisioning pipelines, and automating cluster bring-up from scratch. Your work will define how quickly we can turn new capacity into usable compute. EXAMPLE INITIATIVES Zero-to-cluster automation Build workflows that take new hardware from unprovisioned to fully operational cluster. Provisioning systems Design PXE-based or equivalent systems for imaging and lifecycle management. Reproducible infrastructure — Ensure clusters deploy consistently across data centers. RESPONSIBILITIES Own the end-to-end automation of cluster bring-up and lifecycle management. Build and maintain OS images, provisioning systems, and configuration pipelines. Deploy and operate cluster orchestration platforms (Kubernetes, Slurm, or similar). Design systems for reproducibility across sites and hardware generations. Automate upgrades, rollouts, and failure recovery. Optimize system performance, including GPU utilization and networking. Partner with hardware and network teams to validate and improve system b

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE The largest, most demanding enterprises are starting to run on Baseten, and they arrive with a range of security, compliance, and procurement requirements. As a Senior Engineer on Baseten's enterprise engineering team, you'll build the capabilities that enable large organizations like Writer, HubSpot, and Notion to succeed on Baseten. Enterprise engineering authors the core building blocks, APIs, and user experiences powering the Baseten platform: identity and access management, billing, regional isolation, and self-hosted and single-tenant deployment options. This is deep product and systems work across the full stack, from designing authentication and authorization systems using standards like OAuth and OIDC to shipping the admin experiences enterprise IT teams use to manage their organization. EXAMPLE INITIATIVES Recent and upcoming work on the team: Fine-grained authorization for users, service accounts, and agentic workloads SSO and SCIM support, allowing customers to centralize and automate access to Baseten Expanding the billing platform to support evolving pricing models, advanced data exports, and controls to manage spend In-product management and enforcement of customer compliance requirements like data residency and HIPAA Securing network paths in and out of a customer's models with private connectivity and ingress and egress restrictions Allowing customers to run Baseten inside their own VPC, on-pr

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Our Data and Analytics team is currently looking for a Senior Data Scientist to join us! You’ll be responsible for laying the foundation for a best-in-class business analytics function. You’ll partner closely with our business stakeholders to ensure that our analytics stack and processes meet the business needs today with an eye towards the future. What you’ll do as a Senior Data Scientist at Vanta: Build and maintain trusted product data assets using dbt, Snowflake, and modern analytics infrastructure Leverage AI-powered analytics tools and data agents (e.g., Snowflake Cortex) to accelerate insight generation, automate repeatable analysis, and scale decision-making Define and evolve measurement frameworks for product health, customer lifecycle, and AI-powered product experiences Partner closely with Product, Engineering, Design, and Customer Success to influence product strategy through data Help define Vanta’s analytics strategy and AI measurement practices as our product and data platform evolve Lead executive analytics reviews, translating complex analyses into clear recommendations that drive company decisions How to be successful in this role: 4+ years of experience working with data as a Data Scientist, Product Analyst, or Analytics Engineer in an applied business setting Strong foundation in SQL, Python (or R), statistics, and machine learning Experience designing and evaluating experiments, predictive models, and other statistical analyses to inform product decisions Experience building scalable data assets, metrics, and analytical frameworks on modern cloud data platforms (e.g., Snowflake, dbt) Deep experience with da

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We’re looking for a Senior Manager to lead our App Experience & Marketplace Data Science team in the Product organization. You will lead a team covering app experience (UI, growth platform, analyst/admin/data engineer tools and experience) and data marketplace areas. Well designed high value apps are essential to make it simple for our customers to complete billions of SQL queries, deploy python, and use powerful AI tools every day Data marketplace makes it easy with a click of a button to get access to a wide range of 3rd party data instead of having to contact a sales representative at a data vendor and setup and maintain a complex API. All the projects above allow the data scientist to work on very large datasets, and a variety of diverse interesting projects that span the domains of data engineering, analytics, statistics, and machine learning. In this role, you will both lead a team, and be hands-on as a tech lead in this area. The manager will interact frequently with senior management, product managers, and engineering managers. The ability to effectively communicate complex technical ideas to a wide audience is crucial. IN THIS ROLE YOU WILL: Serve as the tech lead/manager of a Data Science team in the Product organization, leveraging AI tools and functions (e.g

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE Baseten is seeking talented and experienced Software Engineers to join our Platform team within the Infrastructure organization. As a senior member of Baseten's Platform Team, you will own the systems that let every engineer at Baseten prove their code works before it reaches production. Our product runs mission-critical AI inference for customers who measure downtime in dollars per second, which means our internal bar for correctness, performance, and failure tolerance has to be exceptional. Your focus is the full testing stack: fast and reliable unit test tooling, integration harnesses that spin up realistic environments on demand, load and performance testing for GPU-backed inference workloads, and resilience testing that deliberately breaks things so our customers never have to find out what happens when a node dies mid-request. This is a builder role with org-wide leverage. You won't be writing tests for other teams — you'll be building the frameworks, harnesses, and feedback loops that make writing good tests the path of least resistance, and you'll set the standards for what "well-tested" means at Baseten. RESPONSIBILITIES Own Baseten's testing strategy end to end — define the standards, the tiers, and the tooling that engineering teams build against. Build and maintain unit, integration, load and performance testing frameworks Design end to end test infrastructure that provisions realistic dependencies

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE OPPORTUNITY We are looking for Senior Software Engineers to join our team. This is a specialized, high-impact role sitting at the intersection of high-performance computing (HPC) and Large Language Model (LLM) engineering. You will not just be building the automated "speedometer and diagnostic" suite for our next-generation AI infrastructure; you will be defining the roadmap, driving key technical decisions, and taking full ownership of the future of this work. RESPONSIBILITIES Benchmarking : Evaluate, run and automate standard LLM quality benchmarks (GSM8K, MMLU) alongside custom performance suites for specific workloads (e.g., long-context window, KV cache reuse, disaggregated serving). DevEx Improvement : Develop and maintain internal GPU-enabled development environments (similar to GitHub Codespaces). You will ensure the team has seamless, high-performance "dev machines" optimized for model experimentation. Tool Development : Build and contribute to open-source tools such as InferenceMAX and genai-bench to automate model evaluation, benchmarking and analysis. System Profiling : Use profilers like PyTorch Profiler, NVIDIA Nsight Systems and py-spy to collect performance profiles, identify bottlenecks, and debug the compute/networking stack. Monitoring & Observability : Develop real-time dashboards and alerts to monitor system health, model startup times, and runtime performance. Continuous Integration : Auto

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview We’re seeking a Principal Frontend Engineer to drive the long-term technical vision for frontend engineering at ClickUp. In this role, you will lead architectural strategy across major product surfaces, solve company-wide frontend challenges, and influence how teams build and ship at scale. You will partner deeply with engineering, product, design, backend, and integrations leadership to ensure ClickUp’s frontend systems remain fast, reliable, and adaptable as the business grows. This is a hands-on technical leadership role for someone who can operate at both strategic and implementation levels, especially in a high-growth, fast-paced environment. What You’ll Do Define and drive frontend architecture strategy across product areas and platform investments Lead the design of scalable, performant systems in Angular 2+ and React that support rapid product development Solve complex cross-team technical challenges related to performance, state management, scalability, and developer productivity Partner with backend and integrations teams to shape end-to-end architecture for major features and systems Raise the bar for quality, testing, maintainability, and engineering rigor across the frontend organization Provide technical leadership on the highest-impact initiatives and unblock teams working through ambiguous or difficult problems Guide teams toward pragmatic decisions that support both speed and long-term product quality Mentor senior and staff engineers, and help shape frontend engineering culture and standards Influence roadmap and organizational decisions through strong technical judgment