Senior Manager Customer Support in United States

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role Every company grows differently, and at WRITER, our growth is directly tied to empowering our users to create better content, faster, and at an unprecedented scale. As a strategic solutions architect, you'll be at the forefront of this mission, working directly with our largest and most strategic prospects to identify, validate, and build innovative agentic AI solutions that unlock massive business value. This isn't just about selling a product; it's about deeply understanding complex enterprise needs and architecting a future where AI transforms how our customers operate. You'll be instrumental in shaping how the world's leading companies adopt and scale AI, making a tangible impact on both their success and WRITER’s continued leadership in the enterprise generative AI space. This is a full-time, hybrid role based out of our Chicago hub. You will report directly to the Director, solutions architecture. 🦸🏻‍♀️ What you'll do Drive strategic technical discovery

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role In an AI-native environment, the product shifts fast, new workflows emerge weekly, and customers and internal teams surface needs in real time. Someone has to meet those needs at the speed they arise. That's this role. As a lead learning experience designer, you'll own a fast-paced, high-volume learning design track focused on short, targeted, just-in-time courses — typically 15–45 minutes each, built in sprints of three weeks or less, shipping roughly 15+ courses per year. You'll build focused one-off courses that plug specific gaps: a new workflow, a role-specific skill, a tool that just shipped, an AI topic that can't wait for the next curriculum cycle. These courses are standalone, purpose-built, and often shorter-lived — responding to the moment. You'll work both proactively (scanning for emerging needs) and reactively (fielding requests from across the company and from customers). The pace is fast, the iteration cycles are tight, and the environment is dy

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We’re looking for a senior commercial counsel who thrives on deal-making and loves turning legal complexity into business clarity. In this role, you’ll be the trusted legal partner to our sales and procurement functions, reporting to our head of commercial legal. You’ll be drafting and negotiating SaaS agreements that power our growth and keep our partnerships strong. If you’re energized by fast-paced negotiations with large enterprise companies, curious about cutting-edge technology, and excited to join a small-but-mighty team that values creativity and collaboration (all with a sense of humor and low ego) then, this may be the role for you. Come help us redefine what it means to be an in-house legal team - and have fun doing it. 🦸🏻‍♀️ What you’ll do Review and negotiate inbound and outbound commercial contracts, including inbound and outbound SaaS licensing agreements, strategic partnership agreements, data processing agreements and other important contract

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion’s Tax team is growing, and we’re looking for a Senior Tax Accountant to support our global tax operations. In this role, you’ll run global indirect tax operations and strengthen the systems behind them. As Notion scales across products and jurisdictions, this role exists to make compliance, close, audits, and tax data more accurate, scalable, and audit-ready. You’ll own recurring sales and use tax, VAT/GST, business tax, registrations, notices, reconciliations, and related controls, while building exposure to income tax compliance and reporting. The work is hands-on and cross-functional: you’ll trace differences across billing, tax engines, filings, payments, and the general ledger with Accounting, Revenue, Billing, Product, Engineering, Data, and Customer Experience partners. This role is based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Take ownership of recurring U.S. and global indirect-

EMPLOYER IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION REQUIRES U.S. CITIZENSHIP. Role Description: We are seeking a talented and experienced Platform Engineer to join our team. Possessing strong proficiency with Kubernetes, the ideal candidate will play a crucial role in the development and maintenance of our platform, demonstrating a strong understanding of system architecture, problem-solving skills, and the ability to guide junior engineers. As a Platform Engineer within our organization, you will join a team of dedicated unicorns who are focused on advancing freedom and independence globally. Our teams work on various different technical baselines depending on specific engagements. We focus our Products on the Platform layer, but to deliver for our Heroes, we also work IaC automation, security, and implementation. Responsibilities: You will help us automate and build a runtime Production Environment and serve as a link between the Applications, either custom development, COTS, or OSS, and that environment, advocating best practices and facilitating communication between the application teams and platform teams. In this position, you will be expected to: Validate Solutions/Implementations: Ensure that solutions and implementations align with the outlined tasks and business requirements. Conduct thorough validations to maintain the integrity and efficiency of the platform. Independently Problem Solve: Demonstrate the ability to identify and solve business problems independently. Develop small components to address specific challenges without relying on explicit architecture diagrams. Understand Medium-Level Tasking: Comprehend how medium-level tasks contribute to the achievement of overall goals. Collaborate with cross-functional teams to integrate various components into a cohesive and functional platform. Estimate Time and Effort: Provide accurate time and effort estimates for medium-sized tasks. Assist in project planning and resourc

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary We are seeking a Staff Hardware Engineer to provide advanced operational, diagnostic, and engineering support for Graphcore’s Arm-based hardware platforms across lab and data center environments. This role focuses on supporting hardware bring-up, validation, and troubleshooting of complex AI compute platforms, including server blades, racks, and rack-scale infrastructure. The successful candidate will collaborate closely with engineering, platform, and data center teams to ensure the reliability and performance of next-generation AI systems. The Team The Systems Engineering and Hardware Engineering teams are responsible for enabling the bring-up, validation, and operational reliability of Graphcore’s AI infrastructure platforms. The team works closely with server engineering, firmware teams, platform architects, and data center operations to support the development, testing, and deployment of next-generation AI compute systems. This collaborative environment enables rapid problem-solving and continuous improvement of Graphcore’s hardware platforms from early development through production deployment.

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview As a Senior Engineer, Marketing, you'll be embedded with the Marketing team, providing us with technical leadership, consulting, and systems thinking. You'll assemble the orchestration systems, integrations, and AI capabilities that help teams work faster, and in more data‑driven ways. You will lead end‑to‑end design, implementation, and management of the marketing campaign lifecycle system, integrations, internal tools, and learning/experimentation infrastructure. You will report to our Director, Advertising Systems. Responsibilities: You will write high-quality, secure, and well-tested code, contributing to standards and documentation for Marketing infrastructure, data models, and tools You will build the campaign lifecycle orchestration backbone You will build integrations and internal tools that connect project management, collaboration, creative, media, and email/lifecycle platforms You will work with Marketing partners as a technical advisor, translating needs into designs You will integrate AI agents and automations (including LLM-powered flows) into Marketing workflows according to company GenAI guidance You will design and operate data pipelines and models that ingest marketing and performance data into a data layer, supporting experimentation and analytics workflows You will deliver abstractions and APIs that ensure AI systems and our users to create campaign wrap-ups, insights, next-t

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. POSITION SUMMARY CVS Health is seeking a highly skilled Senior Data Engineer, Observability Engineering to join the Enterprise Observability Platform organization and help advance the next generation of observability, infrastructure, and security data capabilities. The Senior Data Engineer, Observability Engineering will play a critical role in designing, building, and operating scalable data pipelines and data products that power enterprise observability, operational intelligence, and security analytics across the organization. The Senior Data Engineer, Observability Engineering is a senior individual contributor responsible for developing and optimizing Databricks-based data engineering solutions that ingest, transform, govern, and deliver high-volume telemetry, infrastructure, application, and security data. This role combines deep hands-on technical execution with ownership of engineering excellence, operational reliability, performance optimization, and data platform best practices. Working closely with Observability Engineering, Security Engineering, Infrastructure Engineering, and Data Platform teams, the Senior Data Engineer, Observability Engineering will contribute to the evolution of the enterprise observability lakehouse by building resilient ingestion frameworks, establishing data quality standards, enhancing governance controls, and driving efficient, scalable data processing patter

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As an On-Site Wellness Coach, you will serve as a trusted health and well-being partner for employees at an assigned client location in Georgia. In this role, you will leverage your expertise in wellness coaching, behavior change, motivational interviewing, health education, and employee engagement to help individuals achieve sustainable lifestyle improvements and support organizational wellness goals. You will work directly with employees through one-on-one coaching, group programs, health screenings, and wellness initiatives designed to improve overall health outcomes, reduce health risks, and increase participation in employer-sponsored wellness programs. This role offers the opportunity to make a meaningful impact by helping employees build healthier habits related to nutrition, physical activity, stress management, sleep, weight management, and tobacco cessation. You will collaborate with employer leadership, wellness teams, and healthcare partners to deliver engaging wellness solutions that drive measurable results. You will accomplish this by: Providing individualized health and wellness coaching using evidence-based behavior change techniques and motivational interviewing. Conducting health risk assessments and reviewing biometric screening results to identify opportunities for health improvement. Creating customized wellness action pl

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As an On-Site Wellness Coach, you will serve as a trusted health and well-being partner for employees at an assigned client location in Texas. In this role, you will leverage your expertise in wellness coaching, behavior change, motivational interviewing, health education, and employee engagement to help individuals achieve sustainable lifestyle improvements and support organizational wellness goals. You will work directly with employees through one-on-one coaching, group programs, health screenings, and wellness initiatives designed to improve overall health outcomes, reduce health risks, and increase participation in employer-sponsored wellness programs. This role offers the opportunity to make a meaningful impact by helping employees build healthier habits related to nutrition, physical activity, stress management, sleep, weight management, and tobacco cessation. You will collaborate with employer leadership, wellness teams, and healthcare partners to deliver engaging wellness solutions that drive measurable results. You will accomplish this by: Providing individualized health and wellness coaching using evidence-based behavior change techniques and motivational interviewing. Conducting health risk assessments and reviewing biometric screening results to identify opportunities for health improvement. Creating customized wellness action plan

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As an On-Site Wellness Coach, you will serve as a trusted health and well-being partner for employees at an assigned client location in Nebraska. In this role, you will leverage your expertise in wellness coaching, behavior change, motivational interviewing, health education, and employee engagement to help individuals achieve sustainable lifestyle improvements and support organizational wellness goals. You will work directly with employees through one-on-one coaching, group programs, health screenings, and wellness initiatives designed to improve overall health outcomes, reduce health risks, and increase participation in employer-sponsored wellness programs. This role offers the opportunity to make a meaningful impact by helping employees build healthier habits related to nutrition, physical activity, stress management, sleep, weight management, and tobacco cessation. You will collaborate with employer leadership, wellness teams, and healthcare partners to deliver engaging wellness solutions that drive measurable results. You will accomplish this by: Providing individualized health and wellness coaching using evidence-based behavior change techniques and motivational interviewing. Conducting health risk assessments and reviewing biometric screening results to identify opportunities for health improvement. Creating customized wellness action p

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. In this position, you will work and support the efforts of groups such as Design Engineering, Product Engineering, Process Integration, Probe, and Assembly to proactively design products that optimize all manufacturing functions and assure the best cost, quality, reliability, time-to-market, and customer happiness. How To Qualify: B.S.EE degree with + 2 years of experience M.S.EE degree with 1+ years of experience. Coursework in CMOS Circuit Design and VLSI Coursework that included crafting the physical layout of circuits Knowledge and experience using Cadence Virtuoso Excellent problem-solving and analytical skills A self-motivated, hard-working team player who enjoys working with others. Good communication and documentation skills Drive innovation into the future Memory generation with a dynamic work environment. What Sets You Apart: Knowledge of layout synthesis and place and route techniques Experience with LVS and DRC tools such as Calibre Utilize AI-Enabled tools to assist in layout floor planning, place and route Standard cell construction and analog layout techniques Having an innovative approach that is open to improving upon any of our processes or products. As a world leader in the semiconductor industry, Micron is dedicated to your persona

Leidos Engineering LLC is a premier national engineering-based management consulting firm. We are seeking an experienced and motivated candidate to join our team as a Senior Energy Engineer. The position is ideal for a person with excellent technical skills and energy engineering experience with experience in calculating energy saving estimates, energy auditing, and communicating technical issues within the project team while working closely with contractors, suppliers, architects, and project engineers. Primary Responsibilities: Reviewing technical energy efficiency applications for incentives and rebates for Ameren Illinois electric and natural gas customers Review different types of energy using systems within the industrial and/or commercial markets (HVAC, Lighting, compressed air systems, energy management systems, etc) Research technology changes to support improvements to the energy efficiency program and provide solutions for implementation improvements Maintain working knowledge of the Illinois Technical Reference Manual and associated energy efficiency concepts. Review existing energy savings methods for quality control/improvements Utilize independent judgment to verify technical requirements are met throughout various energy savings initiatives Coordinate & provide guidance to supporting teams regarding energy efficiency programs Basic Qualifications Bachelor’s degree in engineering, Economics, Business Administration or related, with six plus (6+) years of relevant experience Prior experience in energy efficiency or similar technologies. Proficiency with Microsoft Office Products, especially Microsoft Excel Must be a

Senior Nondestructive Test (NDT) Technician Company: Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Senior Nondestructive Test (NDT) Technician - UT & RT to join our Quality Fabrication organization in St . Louis, MO! Join our dynamic and supportive Quality team! In this role, you will conduct Non-Destructive Testing (NDT) on aerospace products using cutting edge methods including ultrasonic (UT), eddy current (ET), and/or radiographic (RT). You will work with digital and automated inspection systems in an aerospace environment aligned with industry standards and regulations. Opportunities for rapid skill growth and progress depending on performance. Employees will be required to obtain Boeing NDT certification and pass a vision exam. Failure to achieve or maintain certification requirements may lead to termination of employment. Candidates must have documented evidence of NDT certification, education and/or OJT hours in UT or RT available for Boeing Level 3 review Work Environment : May be exposed to noise, dust, fumes, airborne particles, smoke (not over OSHA permissible exposure levels). This position requires the applicant to work in a radiation environment and involves exposure to radiation. Candidates must demonstrate a strong understanding of relevant safety and health regulations, protocols, policies, and procedures to ensure a safe working atmosphere for self and others. Safety training and equipment are provided by Boeing in accordance with applicable laws, industry standards, and company policies. Will be required to wear Personal Protective Equipment (PPE) applicable to the testi

Senior Internal Auditor BGS Vertical Lift (Quality Systems Specialist) Company: The Boeing Company Boeing Global Services (BGS) is looking for a Senior Internal Auditor BGS Vertical Lift (Quality Systems Specialist) to join their Vertical Lift Quality Team in Mesa, AZ. This position will focus on supporting Vertical Lift Quality organization. Position Responsibilities: · Create and maintain the site Internal Audit Schedule · Maintain the site Internal Audit Program per AS9100 requirements · Promotes a healthy Quality Management System (QMS) rooted in process-based management methodologies · Performs process risk assessments · Writes Internal Audit reports and documents process non-conformance · Support process owners with corrective action process requirements · Performs and oversees Internal Audits – conduct assessments of processes and practices for comparison to applicable standards and requirements. · Maintain Internal Audit monthly metrics/KPIs · Provide monthly Internal Audit performance to the DQMR · Identified as the Process Owner for the Internal Audit Program that resides in the local Quality Management System · Align CAPA process with company and AS9100 requirements for Corrective Actions · Recommend and implement changes to the existing Internal Audit Program · Assist our business unit across Vertical Lift sites with continuous improvements and or lean projects · Use data for analysis trends and opportunities for improvement · Use experience and knowledge relative to all methods of Root Cause Corrective Actions, e.g., 5-Why, Fish bone, Boeing Problem Solving Model (BPSM)</