Senior Manager Customer Support in United States

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Where Data Does More. Join the Snowflake Team. Snowflake is experiencing exponential growth, and we're scaling our team to help enable and accelerate our growth. We're passionate about our people, our customers, our values, and our culture. We're also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. As a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging. Snowflake is seeking a dynamic and results-oriented Senior Event Sponsorship Program Manager to join our high-performing Events team. This role is for a sponsorship professional with a passion for building impactful partnerships and a strategic mindset that aligns business goals with innovative sponsor experiences. You'll play a pivotal role in developing and executing sponsorship strategies across our marketing events portfolio. You'll collaborate with cross-functional teams and external partners to secure and grow high-value sponsorships that enhance event impact, elevate the brand, and deliver measurable business results. This hybrid role requires in-office attendance at either the Menlo Park or New York campus. WHAT YOU'LL DO: As a Senior Program Manager at Snowflake, you will be expected to balance strategi

Based at Sun Day Red (SDR) Headquarters in San Clemente, California, the Senior Collector – Global Credit & Collections is responsible for managing a multi-million-dollar Accounts Receivable portfolio of approximately 1,500-2,000 global accounts and a multi-million-dollar open order book. This role strongly focus on credit risk management, collections, and cash flow optimization within the apparel and footwear industry. T he successful candidate will partner closely with Sales, Customer Service, Operations, and Finance to evaluate credit exposure, drive collections, minimize risk, support revenue growth, and ensure compliance with company credit policies. Exceptional analytical skills, attention to detail, sound business judgment, and a proven ability to manage complex customer relationships in a fast-paced global environment are essential . Essential Functions and Key Responsibilities: Manage a multi-million-dollar Accounts Receivable portfolio consisting of approximately 1,500-2,000 global customer accounts within the apparel, footwear, and manufacturing sectors. Drive collection activities to maximize cash flow, reduce delinquency, and achieve established DSO and aging targets. Review and manage a multi-million-dollar open order book, making informed credit decisions regarding order releases, holds, and credit exposure. Evaluate customer creditworthiness through financial analysis, payment trends, credit bureau reports, and risk assessments. Monitor customer accounts to identify potential credit risks and proactively implement mitigation strategies. Negotiate payment arrangements, resolve disputes, and secure timely payment of outstanding balances. Collaborate with Sales, Customer Service, Operations, and Finance to resolve account issues a

Become a part of our caring community The Regional Senior TRICARE Community Liaison (TCL) is an important Humana Military representative committed to operational excellence, consistency, and accountability in the administration of TRICARE services within a defined territory in the East Region. You will provide expert guidance to nationally contracted healthcare providers and support facilities who have footprints across both East and West Regions. The primary focus of the Regional Senior TCL is to develop and sustain strong, collaborative relationships with all National Health System providers in the East Region. You will be cover all National contracted providers and large health systems regardless of location or type of care provided. Through clear and concise written and verbal communication, the Regional Senior TCL ensures provider understanding of the TRICARE health plan, TRICARE Policy and Regulations and how to navigate the Military Health System. The Regional Senior TCL is self-directed and uses independent, critical decision-making in managing time, setting priorities, addressing general inquiries, and resolving both straightforward inquiries, complicated problems and concerns raised by providers. This position upholds rigorous operational standards and ensuring consistent, high-quality delivery of TRICARE services. You will support customer service, conduct outreach, maintain network adequacy and access to care. You will manage provider relations and education, and ensure effective provider management within the assigned area. You will lead the review of TRICARE inquiries, complaints, and concerns from beneficiaries, providers, and government personnel, ensuring a resolution through professionalism and integrity. Additional responsibilities involve supporting the implementation of Alternative Payment Methodologies and Demonstration Pilots that adv

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Order to Cash (OTC) team oversees the end-to-end flow of commercial transactions from order intake and provisioning through billing, collections, credit risk, accounts receivable operations, and cash application. The team focuses on accuracy, compliance, operational discipline, and a high-quality customer experience. About the Role We are hiring for the Senior Credit & Collections role to support OpenAI's global receivables operations, with a focus on white-glove support for premier and strategic accounts across the U.S. and key regional areas of AR work, including standard operating procedures, payment methods, customer portals, disputes, cash application handoffs, escalations, and emerging go-to-market channels. In this role, you will manage complex customer accounts, guide priority AR workstreams, support credit reviews, and partner cross-functionally with Sales, Customer Success, Billing Operations, Deal Desk, Legal, Accounting, Cash Application, Finance Systems, and external partners. You will help improve cash collections, reduce aging, support responsible credit decisions, and maintain a strong customer experience across sensitive, high-value, and operationally complex relationships. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In This Role, You Will Manage a portfolio of premier, strategic, and high-touch customer accounts across the U.S. and key regional AR work areas, ensuring timely collections, clear communication, and a white-glove customer experience. Support collections coverage across key regional areas of AR work, including payment follow-up, documentation requirements, portal submission workflows, tax or invoicing considerations, dispute coordination, and escalation management. Support new channel success, including marke

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. POSITION SUMMARY CVS Health Digital is looking for hands-on, passionate people who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the forefront of digital innovation that aims to reinvent what a pharmacy and a health care company can be in the digital world. Currently, we are hiring for an experienced Senior STIBO Software Developer to support enterprise Master Data Management (MDM) initiatives in a fast-paced retail and healthcare environment. This Senior Developer focuses on building scalable data solutions to manage product, vendor, and customer master data across omnichannel systems while ensuring data quality, governance, and consistency. Expectations for the Role: Invest 15% of your time mentoring less experienced engineers Invest 15% of your efforts working alongside Product as well as stakeholders on other teams Invest 70% of your time using your technical SME and coding skills in strategic planning, scoping, delivery, and working alongside the Senior Engineering Manager Develop and support STIBO STEP solutions, workflows, and integrations Ensure data quality, governance, and platform performance Troubleshoot and resolve complex platform and data issues Drive delivery through accurate estimates, ownership, and communication Support production operations, Sa

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager (Planning – Payments Domain) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Mastercard Network & Digital Payment Services team is looking for a Senior Technical Program Manager to own planning and delivery execution across our product and platform portfolio. You will run the planning function for the organization — roadmap, forecast, budget, headcount, and delivery commitments — across multiple concurrent programs. As Senior Technical Program Manager, you will work with product managers, tech leads, architects, and operations and engineering leaders to deliver complex programs. You will define roadmap deli

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu Instacart's Strategic Finance team partners across the business to drive disciplined growth and long-term value creation. Within this group, the Retailer pod supports our Retail Partnerships organization as we expand and deepen relationships with grocers and retailers across North America. In this role you will be the finance lead for retailer deal flow—setting financial strategy, shaping pricing philosophy, and driving portfolio-level decision-making across the full lifecycle of retailer partnerships. You will develop decision frameworks, build robust models, and advise senior leaders through high-stakes negotiations that shape Instacart’s revenue and margin profile. This is an individual contributor role to start, with a clear path to people management as the team grows. This person will report to the Director of Retailer Finan

About the team The Pricing & Monetization team is responsible for how OpenAI products create and capture value. We partner closely with GTM, Finance, and Product to design pricing models, packaging, and commercial strategies that support adoption, growth, and long-term scaling of the business. To thrive in this team, you need to be a proactive problem-solver who excels at bringing structure to ambiguous challenges. Our work demands strategic thinking, cross-functional collaboration, and precision in execution. Team members succeed when they are analytical, detail-oriented, skilled at balancing multiple priorities, and passionate about driving high-stakes projects forward to deliver meaningful results. About the role We are looking for a Pricing Strategist to shape the pricing frameworks, commercial policies, and decision principles that govern our most consequential commercial decisions. This role works closely with senior leaders across GTM and Finance to define our overall pricing strategy for our sales managed segment as well as the key pricing guardrails and commercial pricing framework we enable to help our sellers and customers move fast and land mutually beneficial commercial agreements at scale. The ideal candidate is comfortable developing durable monetization frameworks and commercial policies, analyzing tradeoffs, and supporting high-impact decisions. They bring structure to ambiguity, communicate tradeoffs crisply, and know when an exception reveals a one-off need versus a broader opportunity to improve our commercial model. This role will report to the Head of Go-to-Market Pricing. In this role, you will Develop frameworks and strategies that guide commercial pricing decisions. Design commercial constructs—including commitments, incentives, and risk-sharing approaches—that address customer needs while supporting healthy unit economics and long-term growth. Build and evolve discounting frameworks, guardrails, and approval principles that improve pric

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Physical Security Analyst Overview • Physical security and compliance security officer, maintains and monitors physical security policies, standards, and best practices • Abides by Security guidelines relative to security standards to provide safety and security of staff and assets • Manages Security Control Center Coordinators and security operations. • Manages and administers physical security functions for company facilities to ensure the safety; security and protection of MasterCard employees and asset • Recognizes potential and realized security threats and takes reasonable action to mitigate risk or injuries to personnel and or property • Provides MasterCard Corporate Security Standard Operating Guidelines security supervisors and follows-up to ensure adherence • Manages Security officers by delegating department projects, tasks and assignments • Manages Security staff schedules to ensure proper coverage at all times Role • Interaction with employees and guests, provide direction on security policy and visitor directions as needed • Operational use of security systems • Trains and supervises Security officers with respect to the execution of established physical security policies, programs and procedures • Recommends the development and implementation of physical securi

Senior Relocation Specialist - US Immigration Company: The Boeing Company Boeing’s Global Mobility Services organization is currently seeking Senior Relocation Specialists to join our International Relocation team in Hazelwood, MO ; Mesa, AZ ; Plano, TX or Seattle, WA . These roles will support our U.S. immigration and global relocation programs, ensuring compliance, operational efficiency, and a superior employee experience. These selected candidates will also manage immigration processes related to employee relocations and assignments while partnering closely with HR, Talent Acquisition, Legal, Payroll, and third-party suppliers to manage immigration and relocation processes end to end. This is a high-impact role that requires speed, clarity, timeliness and accuracy to drive compliance and deliver critical support for immigration and mobility services. The successful candidates will serve as a trusted immigration subject matter expert (SME), navigating an evolving U.S. immigration landscape while designing the systems and policies that enable Boeing to build a global talent pipeline while delivering a seamless employee experience. Position Responsibilities: Serve as SME for U.S. immigration programs while providing guidance on visa, work authorization, and immigration compliance matters Manage immigration and relocation cases from initiation through completion. Manage the end-to-end U.S. immigration lifecycle, from offer and pre-hire assessment through visa processing, extensions, renewals, permanent residency, and other applicable immigration matters, including H-1B, O-1, J-1, TN, E-3, L-1, F-1 OPT/STEM, PERM, and LCAs Partner with Talent Acquisition, Human Resources, hi

Senior Forward Deployed Engineers (FDE) sit at the intersection of enterprise customer environments and a fast-moving internal product. They partner directly with customers to design, build, troubleshoot, and improve production solutions, and they are ultimately accountable for helping customers get to production. This role is best suited for engineers who want to own technical outcomes end to end: understanding what a customer is trying to build, shipping the integration, and feeding learnings back into the product roadmap. This role will be based remotely in the United States (East Coast). Responsibilities Customer success Serve as the primary technical owner for customer engagements from initial discovery through production rollout Understand each customer's architecture, constraints, and definition of success, and drive toward that outcome Manage expectations, communicate risks clearly, and help customers navigate technical decisions with confidence Technical integration Build the connectors, pipelines, and supporting tooling needed to make the platform work inside real enterprise environments Write production-quality code, troubleshoot issues, and implement fixes directly in active workstreams Work effectively within customer environments that have different stacks, infrastructure, and integration constraints Product feedback loop Capture product feedback with precision, including logs, reproduction steps, and a clear proposed path forward Use customer engagements to identify product gaps, surface recurring patterns, and help improve the product roadmap Document technical decisions and tradeoffs clearly so product and engineering teams can extend the work Workstream collaboration Partner closely with product and engineering teams to help turn field patterns into reusable product capabilities Contribute directly in focused workstreams by helping drive technical design, implementation, and delivery Make sound engine

NVIDIA is looking for an experienced software engineer with infrastructure experience to become a senior member of the Cloud Foundations Automation - Development Team. We build and manage the automation ecosystem supporting NVIDIA's GPU Cloud and NVIDIA SuperPod deployments. NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most hard-working and dedicated people on the planet working for us. If you're creative and autonomous, we want to hear from you! What you'll be doing: Developing software to enable efficient network design, deployment and day 2 management. Building product focused software solutions, used by internal and external customers. Helping us as we transform our workflows and organization into a centrally orchestrated configuration management framework, operating at scale across geographies. Owning and driving integrations with various service APIs such as Cloud Service Providers, to automate creation of environments and auto populate data sources in turn. Building on open source software, designing and implementing data structures and UI interfaces to automate processes from equipment purchase to device config generation to deployment to operations. Streamlining deployment mechanisms and life cycle operations Developing modern service architectures around streaming data and event pipelines. Working with infrastructure domain experts on true, zero touch deployment solutions and utilizing best of breed high performance computing management solutions. Be a proactive problem solver, looking out for new opportunities to improve our services and customer experience. Communicate readily with your peers across the organization, b

We are seeking a Senior Revenue Accountant to join Datadog's growing Finance team. In this role, you will support the company's revenue accounting operations by partnering across Finance, Customer Success, Sales Operations, and other cross-functional teams to ensure accurate revenue recognition, billing, and financial reporting. You'll play a key role in improving order-to-cash processes, supporting month-end close activities, and helping scale finance operations in a fast-growing SaaS environment. This position offers the opportunity to develop expertise in technical accounting, process improvement, and cross-functional collaboration while contributing to Datadog's continued growth. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Execute month-end close activities, including preparing journal entries, balance sheet reconciliations, and supporting schedules. Analyze complex customer billing arrangements and prepare revenue recognition analyses in accordance with ASC 606. Manage invoicing activities, calculate key revenue metrics, and partner with customers and internal teams to resolve billing questions. Collaborate with Customer Success, Deal Desk, Sales Systems, and Order Operations to improve the order-to-cash process and operational efficiency. Support internal and external audit activities, including revenue walkthroughs and preparation of audit documentation. Contribute to process improvement initiatives and other cross-functional finance projects that support business growth. Who You Are: Bachelor's degree in Accounting and 3+ years of progressive accounting experience, preferably at a public company or Big Four accounting firm. Strong understanding of revenue accounting principles, including experience applying ASC 606 guidance. Excellent written

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Corporate Treasury Overview Mastercard is looking for a Manager, FX Trading & Strategy to join the New York City office and oversee daily FX trading, risk management and support the implementation of new processes and procedures. The responsibilities for this role include: • Develop new foreign exchange capabilities to support business initiatives involving cross-border payments • Define FX desk workflows, policies, procedures, and implement a high level of automation • Execute the company’s foreign exchange risk management program and strategies • Monitor FX trade executions and open positions • Measure FX risk according to company policy and report exposures to senior management • Analyze approaches to optimize risk management • Onboard trading partners • Identify requirements to trade exotic currencies • Support the testing of FX risk management, quoting, and trading systems • Communicate relevant news, market events, and FX system behavior to team members • Analyze market trends (liquidity, spreads, volatility, etc.) for the business • Evaluate business cases for incremental revenue opportunities related to foreign exchange transactions and support the business with project-based FX analysis • Contribute to all aspects of the trading desk activities incl

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Business Administration Overview As Chief of Staff, you will be the strategic right hand to leadership, ensuring priorities are clear, processes run smoothly, and communication is impactful. This role blends operational excellence with creative storytelling, requiring a unique mix of consulting rigor, organizational savvy, and executive presence. Key Responsibilities: Operational Leadership • Coordinate and support activities within the Debit, Prepaid and Sustainability Solutions organization within Consumer Products & Processing. • Manage calendars, organize town halls, and prepare materials for leadership engagements. • Drive alignment across teams and ensure timely execution of priorities. Strategic Governance • Lead the Weekly Review, collecting updates from team leaders and synthesizing progress on strategic initiatives. • Present insights and recommendations to senior stakeholders for informed decision-making. Executive Communication & Storytelling • Develop compelling storyboards and presentations that simplify complexity and inspire action. • Elevate communication standards across the team with creativity and clarity. Special Projects & Leadership Support • Partner with leadership on high-impact initiatives and cross-functional projects. • Serve as