At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. You will build the operating system for EPD — the systems, agents, and practices that make engineering, product, and design unreasonably effective at delivery, with Jira as the substrate. The EPD Systems team is building the infrastructure Vanta's engineering, product, and design organization depends on to understand itself and operate well. We're constructing three interlocking layers: sources of truth at the foundation, a shared interpretive layer that reasons across all of them, and the operating system that makes the work itself legible. This role owns the operating system. This is not a traditional PMO or status-reporting role. You build — agents, automation, workflow design, and the practices that make teams want to use the system rather than route around it. What you’ll do as a Senior Systems Designer at Vanta: Design and own workflow and hierarchy across engineering, product, and design in Jira Make sure Jira reflects real practice, and real practice reflects what needs to show up in Jira — in both directions Build the agents and automation that run the system yourself, with AI as part of how you work Drive adoption: go to the teams whose practice doesn't match the substrate today and change that — through conversation, well-built artifacts, or clear instruction that works without you in the room Understand delivery breakdowns at the mechanism level and build fixes that address the root cause, not the symptom Build alongside teammates who are growing into more technical work — raise their ceiling, not just your own output How to be successful in this role: You build and ship, recently, with AI as part of how you work. "
Jobs in United States
Senior Operations Director in United States
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Explore current senior operations director jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. You will build the layer that makes Vanta's data actually useful: a single interpretive layer that reads across every source of truth and makes them queryable, reasoned-over, and genuinely illuminating — for EPD, for GTM, and for anyone in the org trying to understand what's happening and why. The EPD Systems team is building the infrastructure Vanta's engineering, product, and design organization depends on to understand itself. We're constructing three interlocking layers: sources of truth at the foundation, an operating system that makes delivery legible, and the intelligence layer that reasons across all of it. This role owns the intelligence layer — the one that doesn't exist yet. This is a builder role. You will ship working things yourself — prototypes, internal tools, agent workflows. You will not hand specs to someone else and wait. Communication isn't a separate deliverable; it's how you learn what to build. What you’ll do as a Senior Product Builder at Vanta: Build the intelligence layer: a cross-source interpretive layer that reads across Vanta's sources of truth and makes them queryable and reasoned-over by EPD leadership, GTM, and beyond Define what to build: scope the problem yourself, make explicit tradeoffs about what to defer, and own the sequence of what gets built and when Ship working things yourself: prototypes, internal tools, agent workflows — using AI as part of how you work, not what you report on Understand the organization: go to the teams whose decisions this layer will serve — GTM, G&A, EPD — and come back knowing what they can't answer today Catch and address AI-specific quality problems — rel
Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions. The Senior Technical Support Engineer provides advanced technical assistance to customers utilizing a suite of property management solutions. This role involves troubleshooting, diagnosing, and resolving complex software-related issues while maintaining a high level of professionalism and customer service. The Senior Technical Support Engineer applies substantial knowledge and expertise to handle a wide range of tasks, contributes to process improvements, and mentors junior team members. Schedule hours: Monday-Friday from either 7:00 am-4:00 pm MDT, 8:00 am-5:00 pm MDT, 9:00-6:00 pm (Utah MT)
About Us Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don’t provide the access, assistance and modern tools that owners need to successfully grow their business. We started Novo to challenge the status quo—we’re on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we’re excited to lead the small business banking revolution. At Novo, we’re here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We’ve made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking. Why Novo? • Novo is a rapidly growing series B fintech startup with a mission-driven team that’s passionate about helping every small business in America • Positive, inclusive, supportive culture cheering you on your journey • We work with very new technologies and architecture patterns • Offices in NYC and India Role Summary The Senior Manager, Customer Support & Success is the strategic owner of Novo's most critical 1:1 customer touchpoints - from complex escalations and collections recovery to a proactive customer success motion you’ll get to build from scratch. This is a player-coach role: you will lead a small, high-performing team while staying close to the work yourself. You will operate with significant autonomy, bring consistency and customer obsession, and shape what this function looks like two to three years from now. About the Role Escalations & Collections — Raise th
Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role Cohere is seeking an Indirect Tax Sr. Associate / Tax Manager to manage global indirect tax compliance, strategy, and reporting, focusing on VAT/GST and sales tax in Canada, the U.S., and other key markets. You’ll manage tax audits, optimize processes, collaborate cross-functionally, drive process and efficiency initiatives, and implement strategies to minimize liabilities while ensuring compliance. Key Responsibilities Manage end-to-end indirect tax compliance, including filings, registrations, and remittances for global VAT/GST, and US sales and use tax Streamline tax workflows, leverage tax automation tools and AI, and enhance data governance to improve efficiency Develop and implement indirect tax strategies aligned with Cohere’s business growth, product offerings (e.g., SaaS, AI services, Sovereign AI), and international expansion. Manage responses to tax audits and inquiries from authorities. Identify and mitigate tax risks, ensuring alignment with global tax regulations and internal policies Address digital services taxes and electronic services implications. Partner with Finance, Legal, and Product teams t
From £275K/yr
Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this Role? Join our team as Senior Counsel, Product and Technology to shape the legal framework for our product development and commercialization. This position offers the exciting opportunity to work at the intersection of technology innovation, intellectual property strategy, and business development, providing critical guidance that enables our products to reach market efficiently while managing legal risks. The ideal candidate is an experienced technology lawyer who thrives in fast-paced environments and wants to make a direct impact on product success. As a member of our Legal Team, you will: Create standardized templates, playbooks, and guidelines for product contract terms to improve efficiency and consistency, and ensure alignment with product capabilities. Provide strategic guidance on and manage intellectual property risks across Cohere’s product portfolio, including open source software (OSS) compliance and third-party software integration. Identify and mitigate legal risks throughout the product lifecycle, working closely with product regulatory and commercial counsel to manage regulatory compliance, liability ex
Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! NOTE: This Senior Staff level career opportunity is a senior level individual contributor role. As a Senior Manager of Financial Planning & Analysis at Cohere, your responsibilities include: Establish and maintain comprehensive departmental forecasting processes with regular vs. actuals analysis Design, implement, and track key performance indicators (KPIs) across the organization Build scalable financial models and planning frameworks to support rapid business growth Collaborate with department heads to understand business needs and translate them into financial requirements Conduct variance analysis and provide actionable insights to leadership on financial performance Develop and maintain financial reporting dashboards for executive leadership Drive process improvements and automation in FP&A workflows Partner with cross-functional teams on strategic initiatives and M&A activities Ensure compliance with financial reporting standards and internal controls Strategic Planning: Lead the annual and multi-year long-range planning (LRP) processes. You will bridge the gap between high-level vision and granular departmenta
From $115.2K/yr
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Revenue Analytics Analyst, you'll be a key partner to our global Sales Strategy, Solutions Architect and Ecosystem teams, using data to improve how we engage in the pre-sales motion, tie trials of our products into consumption, and demonstrate how our Partners influence winning deals and resulting consumption. You'll translate questions from Solution Architect, Sales Strategy, and Ecosystem partners into clear analytical requirements. You'll explore customer engagement, adoption, and satisfaction data and turn findings metrics to build AI tools, analytics, and insights that Field Operations st
From $140K/yr
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Overview of the role We're looking for a seasoned Threat Intelligence Engineer to join us as a dedicated Senior Security Engineer, TI. You'll be joining a program established a couple of years ago, with a solid foundation already in place: reporting templates, tooling, feeds, and industry connections built out by the Security Operations team over that time. Your mission will be to provide actionable intelligence that empowers GitLab to make informed, proactive decisions about security. We want to get in front of threats before they materialize - using intelligence to see around corners and anticipate the next attack. We'll
From $139.2K/yr
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role You will engineer security improvements to the GitLab product as well as building and maintaining the tools we use to detect and prevent abuse on our SaaS platforms. A strong software engineering background with experience in large Ruby/Rails codebases is required. As a senior engineer on the Trust and Safety team, you will predictively identify abuse patterns and trends and build anomaly detection and prevention systems to mitigate abusive users and their activities. This role is an ideal fit for candidates with software engineering backgrounds interested in moving into security engineering. Formal
From $115.2K/yr
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Analyst, Sales Strategy - Americas, you'll help shape GitLab's go-to-market strategy by turning analysis into strategic recommendations that support business growth. What you’ll do Drive strategic analysis and recommendations on key business priorities. Partner with regional sales leaders on forecasting, quarterly business reviews, and pipeline analysis to improve forecast accuracy and pipeline coverage. Support the end-to-end planning cycle, including capacity planning, territory carving, and quota setting. Deliver ad hoc reporting and analysis to inform business decisions. Build and present
From $174.1K/yr
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Child Safety Intelligence Analyst on Roblox’s Safety Intelligence Team, you will be on the front lines protecting the platform’s youngest and most vulnerable users. This is a proactive intelligence role focused on identifying, tracking, and disrupting systemic threats to minors, to include child sexual exploitation and abuse (CSAE), grooming behaviors, peer-to-peer harassment, financial minor extortion (sextortion) and bad-actor networks trying to exploit platform features to victimize minors. You will blend quantitative and qualitative data, open-source intelligence (OSINT), behavioral analysis, and deep knowledge of online culture to uncover adversarial trends before they impact the platform ecosystem, and provide your analysis to teams across Roblox and company leadership. Your insights will directly shape automated detection logic, product safety features, and platform policy. Psychological Wellness Note: This role involves exposure to highly sensitive and potentially disturbing themes regarding the exploitation of minors. Roblox offers resources to support employees handling this challenging work. This role is based in San Mateo, CA and requires employees
About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. Proactively iden
Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Senior Manager, Manufacturing Engineering owns the manufacturing engineering function across Hyliion's Cedar Park, TX headquarters and primary production site and its Milford, OH R&D operations. The role is the bridge between the engineering design of the KARNO Power Module and the scalable, repeatable production system required for commercial ramp, defining and driving the processes, tooling, documentation, and infrastructure that transform KARNO from a highly engineered prototype into a manufacturable product. This is a player-coach role: the incumbent builds and leads a team of manufacturing engineers while remaining personally hands-on in the most challenging production problems. AI at Hyliion At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world. Duties and Responsibilities Productionization: translate engineering designs into manufacturable, repeatable, and scalable production configurations across both sites, aligned to the commercial ramp roadmap. Tooling and process development: design, develop, and qualify manufacturing tooling, fixtures, and processes that support quality, efficiency, and volume scalability. Manufacturing documentation: own PFMEAs, control plans, work instructions, SOPs, and MBOMs, keeping them accurate, current, and accessible to the production floor. Lean and material flow: define and implement standard work, material flow, and handling strategies that increase throughput, reduce waste, and prepare the factory for
Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Senior Manufacturing Engineer serves as the senior technical authority for assembly process and equipment design within the Industrialization team. This position designs the assembly lines, fixtures, and material flow systems that convert KARNO prototype and development builds into repeatable, scalable production operations — and then systematically removes waste, labor content, and variation from those operations. Working closely with industrialization leadership, design engineering, production, quality, and supply chain, the Senior Manufacturing Engineer owns the most complex assembly value streams end to end: line and station design, fixture and tooling design, material presentation and handling, process qualification, and continuous waste reduction. This position sets the technical standard for how assembly processes are designed and documented at Hyliion, provides mentorship and design review for other manufacturing engineers, and is accountable for measurable improvement in cycle time, first-pass yield, labor content, and ergonomics across the assembly areas. AI at Hyliion At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world. Duties and Responsibilities Assembly Line and Cell Design : Design assembly lines, cells, and workstations for KARNO core, module, and subassembly operations. Establish work sequencing, balance work content to takt, define station layouts and footprints, and design lines that accommodate planned rate increases rather t
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