Senior Process Improvement Professional in United States

The Senior RMA Customer Experience Manager will work with the key customer account team leads to ensure customers have timely case updates. The position has to decide on fulfilment priority based on Service Level Agreements and track regional buffer stock. The manager needs to work with account leads to track the impact of open RMAs on customer datacenter capacity, so as to make allocation decisions. What you’ll be doing: Customer Satisfaction: Manage RMA cases and lead all aspects of replacement part fulfillment to clear the open RMA backlog per Service Level Agreements. Work with account teams to prioritize backlog in case of supply constraints. Case Management: Attend customers meeting, provide accurate and up-to-date information on case status, track of customer feedback and develop strategies to improve the overall customer experience. Metrics and Improvement: Generate case management metrics and analyze data to identify process improvement opportunities. Publish weekly status updates on open RMAs – supply commits, ready for pickup, shortage alerts. Collaboration: Work closely with quality and manufacturing teams to effectively communicate RMA updates and statuses to customer account teams. Facilitate seamless information flow between teams to provide exceptional customer support. Uptime and Buffer Stock: Track key customer installations uptime and work with planning team to maintain buffer stock near customer sites to proactively address potential supply shortages. Supply Allocation: Collaborate with production and repair factory planners to map out supply allocations for the open RMA backlog. Optimize resource allocation for timely resolution. Serve as Lead: Trainer and support for other case managers on program, process, customer interface and working internally as new programs develop for NPI and implemented into our global customer service team. What we need to see:

We are seeking a Senior Revenue Accountant to join Datadog's growing Finance team. In this role, you will support the company's revenue accounting operations by partnering across Finance, Customer Success, Sales Operations, and other cross-functional teams to ensure accurate revenue recognition, billing, and financial reporting. You'll play a key role in improving order-to-cash processes, supporting month-end close activities, and helping scale finance operations in a fast-growing SaaS environment. This position offers the opportunity to develop expertise in technical accounting, process improvement, and cross-functional collaboration while contributing to Datadog's continued growth. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Execute month-end close activities, including preparing journal entries, balance sheet reconciliations, and supporting schedules. Analyze complex customer billing arrangements and prepare revenue recognition analyses in accordance with ASC 606. Manage invoicing activities, calculate key revenue metrics, and partner with customers and internal teams to resolve billing questions. Collaborate with Customer Success, Deal Desk, Sales Systems, and Order Operations to improve the order-to-cash process and operational efficiency. Support internal and external audit activities, including revenue walkthroughs and preparation of audit documentation. Contribute to process improvement initiatives and other cross-functional finance projects that support business growth. Who You Are: Bachelor's degree in Accounting and 3+ years of progressive accounting experience, preferably at a public company or Big Four accounting firm. Strong understanding of revenue accounting principles, including experience applying ASC 606 guidance. Excellent written

We anticipate the application window for this opening will close on - 30 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Surgical Operating Unit Program Management Office (PMO) Process Excellence team is responsible for enabling effective project planning, execution, and portfolio management through standardized processes, systems, and tools. This team partners with program leaders, project teams, and functional stakeholders to drive consistency, visibility, and operational excellence across product development and business initiatives. The Senior Project Management Specialist/ System Administrator supports the administration, optimization, and deployment of project management tools and systems while advancing project management best practices throughout the organization. This role combines project leadership, systems administration, process improvement, and stakeholder engagement to support successful project execution within a highly regulated medical device environment. This is an onsite position that may be located in North Haven, Connecticut; Lafayette, Colorado; or Mounds View, Minnesota. The Senior Project Management Specialist/ Systems Administrator partners with project and functional teams to support project management systems, lead tool-related initiatives, and drive adoption of project management processes. This role serves as a key resource f

We anticipate the application window for this opening will close on - 30 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Act boldly. Compete to win. Move with speed and decisiveness. Foster belonging. Deliver results…the right way. That’s the Medtronic Mindset — our cultural norms. Our brand is rooted in action, not just words. The Medtronic Mindset defines the expectations of our culture. Every person here plays a role in bringing it to life. We recognize your extraordinary potential to ensure future generations live better, healthier lives. In this exciting Senior Manufacturing Engineering role, you will be part of the dedicated, experienced, and high-performing team supporting Rechargeable, Pacing and Diagnostic batteries at the Medtronic Energy and Component Center (MECC) in Brooklyn Center, MN. At this facility, we design, develop, and manufacture components used in Medtronic medical devices. In this role you will gain experience with advanced manufacturing processes and equipment, supporting the manufacturing of batteries for medical devices such as pacemakers, neurostimulators, and deep-brain stimulators. You will be a key member of the operations team, ensuring optimal equipment performance to support daily production as well as leading process improvement projects. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do

Work Flexibility: Onsite Stryker is hiring a Senior CAPA Specialist for the Joint Replacement division in Mahwah, NJ. Working within the QMS team to ensure compliance with CAPA processes and procedures and is responsible to but not limited to. Have responsibility for review and approval of NC and CAPAs, with attention to detail, review for completeness, accuracy, effectivity and timeliness. Review & Approval of CAPA changes including extension requests. What you will do · As Problem Solving Methodology expert, facilitate and coach NC & CAPA teams in the application of problem-solving techniques and promote its use and development e.g. Human Error Reduction, 4-D etc. Support Nonconformance (NC) and Corrective and Preventive Action (CAPA) activities by partnering with cross-functional teams to drive timely investigations and resolution of quality issues. Apply CAPA, root cause analysis, and problem-solving methodologies to support effective corrective and preventive actions. Maintain accurate and complete CAPA documentation within electronic quality management systems (e.g., TrackWise), ensuring required evidence and records are documented. Assist in facilitating CAPA review meetings and contribute to site, cross-functional, and global quality discussions. Monitor CAPA metrics and trends, prepare reports and provide data to support quality and business reviews. Provide guidance and support to CAPA process stakeholders, promoting consistent application of quality system requirements and procedures. Participate in training, process improvement, and continuous improvement initiatives to enhance CAPA effectiveness and compliance. Support internal, corporate

Application Software Engineer, Phantom Works (Experienced or Senior) Company: The Boeing Company The Boeing Company is looking for an Application Software Engineer (Experience or Senior ) to join the Phantom Works Open Architecture Systems Integrated Software (OASIS) Solutions team located in Berkeley, MO. This position will focus on supporting the Boeing Defense, Space & Security (BDS) Software Engineering organization. Phantom Works is where imagination meets engineering excellence — a place where bold ideas are shaped to transform the future of defense. Driven by curiosity and relentless problem-solving, our team pushes boundaries across aerospace, autonomy, emerging technologies and advanced materials to create breakthrough capabilities that keep people and warfighters safe, and missions successful. With a culture of collaboration, integrity, and rigorous testing, Phantom Works transforms daring concepts into trusted, operational solutions that inspire confidence and expand what’s possible in the skies and beyond. The selected team member will enjoy working collaboratively with others, has commitment to customer satisfaction and process improvement, and is successful working in a multi-contract/multi-program environment. The Application Software Engineer will support the development of solutions to a wide range of complex problems that require ingenuity and innovation. The ideal candidate should be adaptable to new development environments and eager to work with and learn new technologies. Position Responsibilities: Designs, develops, tests, and maintains embedded software throughout the end-to-end lifecycle that meets industry, customer, safety, and regulation standards. Reviews, analy

NVIDIA is seeking a strong technology leader to manage our Server Software Technical Program Management (TPM) team. This role is at the cross-section of execution and strategy, leading a team of Senior TPMs who drive the firmware and system software for NVIDIA's next-generation server platforms like DGX, MGX, and HGX. These platforms bring together the full power of NVIDIA GPUs, NVLink, InfiniBand networking, Grace CPUs, and our optimized AI/HPC software stack. This deep technical leadership role focused on the Software Development Processes that brings new server hardware to life. What you'll be doing: Lead a team of TPMs driving the technical software and firmware execution for NVIDIA's NPI (New Product Introduction) and sustaining engineering teams. Drive the end-to-end SDLC for low-level server components, including firmware (BMC, UEFI/BIOS), drivers, and system management software, ensuring alignment with hardware schedules. Collaborate closely with NVIDIA product management and hardware engineering teams to define release plans and program objectives. Build a strong connection and feedback loop between sustaining and NPI engineering teams to improve product quality and development velocity. Lead process improvement initiatives and help propagate SDLC standards across multiple engineering and TPM organizations. You will have the opportunity to interact with diverse technical groups, spanning all organizational levels. What we need to see: Bachelor of Science (or equivalent experience) or Master of Science degree in Computer Science, Electrical Engineering, or related field. 12+ overall years of experience developing and leading complex low-level or system software projects. and 7+ years of experience in a people management role. Deep understanding of system a

Platform Deployment Management Lead Description - Job Summary • This role is responsible for leading the development and success of software products or features. The role formulates strategies and meticulous software plans for organization's platforms and technologies. The role recruits, motivates, mentors, coaches, develops, and retains a high-performing team of product managers and product marketers. Responsibilities • Plays a leadership role and drives the progress of the product management function. • Leads cross-functional teams through agile development processes, including sprint planning, daily stand-ups, and retrospectives. • Monitors competitive market to determine client needs for certain product improvements. • Strategically partners with key senior stakeholders to understand needs and priorities. • Recommends product requirements and definitions to align with stakeholder's needs. • Collaborates with the software engineering team on feature ideas and prototypes to bring potential solutions to life. • Advises key stakeholders on the portfolio strategy across all phases of the lifecycle. • Tracks and reports key metrics to drive future product developments. • Collaborates with marketing and sales teams to develop go-to-market strategies, product launch plans, and marketing collateral. • Demonstrates process improvement and project management experience, preferably with the implementation of large projects. Education & Experience Recommended • Four-year or Graduate Degree in Computer Science, Software Engineering, Information Systems, or any other related discipline or commensurate work experience or demonstrated competence. • Typically has 10+ years of work experience, preferably in product management, digital or software product development, or a related field.

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. SEC Reporting Manager DUBLIN, CA AND/OR MENLO PARK FINANCE FULL-TIME We’re looking for a driven SEC Reporting Manager to manage our SEC reporting function. Reporting to the SEC Reporting Senior Manager, this key position will be responsible for the SEC reporting process, including quarter and year-end reporting, and managing the end-to-end process over equity accounting and disclosures. RESPONSIBILITIES: Support the preparation of SEC filings (Form 10-Q, 10-K, Proxy, etc.) including managing the review and approval process with external auditors, senior management, legal counsel, disclosure committee and audit committee. Prepare or review quarterly financial statements. Prepare disclosure checklists and ensure compliance with all GAAP and disclosure requirements. Prepare earnings per share calculations. Prepare or review monthly journal entries, accounting analyses, and reconciliations related to stock-based compensation, stock repurchases and other equity-based transactions. Manage quarterly reporting, auditor PBC requests, and auditor reviews to ensure timely completion of quarter-end reporting activities. Drive process improvement opportunities for financial reporting and equity accounting. Stay up-to-date on changes to accounting standards and proactively identify poten

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Grow your career while continuing Exact Sciences’ inspiring work. Changing roles within the company allows you to develop your skills while changing the future of cancer in a new way. Schedule - Monday - Friday 8 am -4:30/5 PST Position Overview This role is responsible for diagnosing and resolving failures in enterprise laboratory instruments and automation systems, conducting root cause investigations, and escalating service issues to minimize downtime. It includes performing routine preventive maintenance and calibrations to ensure equipment reliability and compliance with service standards. The position requires accurate documentation aligned with Good Documentation Practices (GDP) and regulatory requirements such as OSHA, FDA, ISO, and CLIA. Success in this role involves developing technical expertise, training others, and collaborating across teams and vendors to support troubleshooting and project execution. Flexibility, commitment to quality, and a focus on process improvement—including SOP development and workflow optimization—are essential. Key Accountabilities: Include, but are not limited to, the following: Troubleshooting & Repair: Under general supervision, diagnose, repair, and resolve failures following established procedures on instrumentation and automation systems within the laboratory by applying technical expertise to restore functionality. Escalate unresolved or complex issues to senior s

POSITION SUMMARY: The Manager, Clinical Lab is a key leader in Natera’s lab operations who oversees and directs the development, planning, implementation and maintenance of manufacturing methods, processes and operations for new or existing products and technologies. The Manager works closely with groups to ensure strict compliance with good manufacturing practices and CLIA/CAP guidelines at all times. Ensures the effective use of materials, equipment and employees in producing quality products. Monitor and control staffing / labor, capital expenditures, and manufacturing performance. Develops budget and monitors expenditures. Formulates and recommends manufacturing policies, procedures and programs. Selects, develops and evaluates line-management to ensure the efficient operation of the function. PRIMARY RESPONSIBILITIES: Under the direction of Senior lab leadership, and in close collaboration with other Laboratory leadership, this individual provides operational and strategic leadership to laboratory products assigned to the individual. Generates and routinely provides executive-level production/departmental summaries. Monitors workflow and ensures production goals and deadlines are met (e.g. TAT, SLA) Engages in future planning and scales employees and equipment appropriately Gathers and monitors metrics on production deadlines, efficiency, scrap waste, and error rates Monitors the quality control/assurance programs, test results, and equipment (if applicable) Uses metrics in decision-making and to drive changes across the team (e.g. cost reduction, quality improvement) Manages sufficient headcount levels to meet production goals by proactively driving the interview process and managing employee PTO and overtime when necessary. Refines current lab process through continuous improvement projects. Oversees team-specific lab operations. Go-to person when Senior lab leadership is not present; go-to person for knowledge of pr

Work Flexibility: Hybrid or Onsite Schedule 1st Shift: Mon – Fri What you will do As the Global Support Coordinator, you will be responsible for prioritizing and fulfilling repair fixture orders received from our global service centers. You will act as the point of contact for fixture and tooling inquiries for Stryker Instruments' international service locations. This role is also responsible for: Organizing blueprints to provide outside vendor for Request For Quote Collaborating with global partners to confirm order requirements Managing and communicating order status updates to relevant parties Leading continuous improvement in service fixture process Coordinating with process tech/sustaining engineer for verification of fixtures Packaging and shipping global fixture orders, working with Stryker Import/Export team, and Shipping. Remotely supporting global service centers through install and setup of fixtures, downloading software from intranet locations. Coordinating global training with local training team to coincide with delivery of fixtures. Working with Advanced Service Engineers to create Service Launch Kits and HTS code documents for new products. Maintaining service launch kit order forms for existing products as fixtures are revised, or update fixture cost estimates periodically. What you need Required High School Diploma or GED Three (3) years’ relevant work experience Proficiency in Microsoft Office Suite Must have ability to lift, push, pull, and carry up to 50 lbs. Preferred Proficiency in SmartSheet Demonstrated mechanical aptitude $24.54 - $33.68 USD Hourly

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Description Carries out and facilitates Scrum events, removing impediments, promoting collaboration, supporting the Product Owner, and driving continuous improvement. Ensures the effective implementation of the Scrum framework, creating a conducive environment for the team's success, and fostering a culture of collaboration and continuous learning. What you will do Counsels scrum master teams on agile principles and values to support self-organization, continuous learning, and continuous improvement. Interprets the agile metrics and reporting framework in order to track and report key information and monitor team progress. Designs and develops industry-leading process evaluation tools to assess the application of scrum principles in team processes. Develops actionable insights from analytics and reports on team productivity, velocity, and quality. Develops the stakeholder communication strategy to gather and incorporate feedback into process improvements. Handles various responsibilities to facilitate the scrum process and support the scrum team. Implements sharing and documentation systems to facilitate sharing through wikis, documentation platforms, or knowledge management tools. Instructs team members on agile values, principles, and practices to help stakeholders and product owners understand the benefits of a

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Description Carries out and facilitates Scrum events, removing impediments, promoting collaboration, supporting the Product Owner, and driving continuous improvement. Ensures the effective implementation of the Scrum framework, creating a conducive environment for the team's success, and fostering a culture of collaboration and continuous learning. What you will do Counsels scrum master teams on agile principles and values to support self-organization, continuous learning, and continuous improvement. Interprets the agile metrics and reporting framework in order to track and report key information and monitor team progress. Designs and develops industry-leading process evaluation tools to assess the application of scrum principles in team processes. Develops actionable insights from analytics and reports on team productivity, velocity, and quality. Develops the stakeholder communication strategy to gather and incorporate feedback into process improvements. Handles various responsibilities to facilitate the scrum process and support the scrum team. Implements sharing and documentation systems to facilitate sharing through wikis, documentation platforms, or knowledge management tools. Instructs team members on agile values, principles, and practices to help stakeholders and product owners understand the benefi

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Senior Manager, Marketing Operations and Strategy is responsible for ensuring marketing efforts are efficient, data-driven, and aligned with business goals through process optimization, technology management, and strategic planning. Key duties include managing budget and org health, leading org-wide annual planning process, managing quarterly reporting (QBRs), overseeing campaign execution and budget, and providing overall operations support to the marketing leadership team. Responsibilities: Strategic planning: Developing and implementing marketing strategies and plans to achieve business objectives, improve brand awareness, and build customer loyalty. Technology management: Evaluating, implementing, and managing the marketing technology stack (e.g., CRM, marketing automation platforms, CMS) and ensuring the team can effectively use these tools. Process optimization: Designing, streamlining, and refining marketing processes to improve productivity, efficiency, and cross-team collaboration. Budget management: Developing, managing, and monitoring the marketing budget, including tracking budget vs forecast, and providing financial reports to management in partnership with Finance. Data analysis and reporting: Working with Analytics to analyze marketing campaign performance data, generating reports for stakeholders, and providing data-driven insights and recommendations for improvement. Collaboration: Acting as a liaison between marketing and other departments to ensure alignment on goals and efforts. Building rapport with the Chief of Staff community and working with on cross-company initiatives and planning. Team support: Training and supporting marketing staff, and providing internal support and training on marketing platforms. Experience: 7+ years of experience in operations or